47 episodes

Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy.

Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer support, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.

The Customer Experience Podcast BombBomb

    • Business
    • 4.9, 47 Ratings

Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy.

Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer support, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.

Customer Reviews

4.9 out of 5
47 Ratings

47 Ratings

Dgcubfan ,

Great podcast, great host!

Really enjoy this podcast and all the great guests on such an important topic. As a fellow CX podcaster, I know how hard it is to create great content, so kudos to Ethan and his team!

Newman999 ,

Actionable and Fun

Ethan is able to produce clear, actionable tips from his guests that will help grow your business in a modern way. Video, reviews, and more -- great stuff in here

kipowen ,

Enjoy both listening and being a guest

Disclaimer: I have been a guest on the show but was a listener beforehand and enjoyed the mix of resources that Ethan and company provide to the CS community. If you are looking for a breakdown on each episode I also recommend checking out their blog that accompanies each episode.

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