The Heart of Healthcare Halle Tecco & Steve Kraus

In this episode, Halle Tecco talks to Vinod Khosla— visionary venture capitalist, tech entrepreneur, and healthcare investor. Vinod shares his vision for using AI to enable a hundred touchpoints every hundred days with a patient. We discuss making healthcare more accessible, enabling personalized care, and what he worries could go wrong.




We cover:Revisiting his 2012 prediction that AI could replace 80% of what doctors do and moreHow AI will enable computers to learn and adapt to humans, not the other way aroundThe potential for AI to replicate expertise, reduce misdiagnosis, and guide patients to the most effective treatmentsHow changing billing codes is key to AI adoption in healthcareReal-world examples of AI in action, from mental health intake interviews to cardiac MRI analysisThe importance of guardrails and being vigilant about unintended consequences as AI advances rapidlyAdvice for healthcare founders on solving hard problems in healthcare


Show notes:Vinod’s 2012 article “Do We Need Doctors Or Algorithms?”Vinod’s recent TED Talk: 12 predictions for the future of technologyWSJ article mentioned: Insurers Pocketed $50 Billion From Medicare for Diseases No Doctor TreatedFollow Vinod on X.

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Marketing and communications play a critical role in securing investment and driving product and service adoption in digital health. In this special two-part episode, Steve Kraus explores the art of storytelling in healthcare with two industry experts: Chrissy Farr, a veteran digital health journalist turned venture capitalist and advisor, and Kate Cronin, Chief Brand Officer at Moderna. They discuss:What makes for a great story in digital healthThe importance of including setbacks and challenges in company narrativesThe undervaluing of marketing and communications rolesStrong digital health brands such as Livongo, PillPack, and BobbieChief Brand Officers vs. Chief Marketing OfficersLessons learned from rapidly scaling Moderna's brand during the COVID-19 pandemicThe importance of internal communications


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Celebrating three years of The Heart of Healthcare, Halle and Steve dive into the latest news and trends in digital health for July 2024.

July highlights include:A new Peterson Institute report on digital treatment outcomes for musculoskeletal conditionsThe FDA's guidance on improving diversity in clinical trial enrollmentThe economic impact and legal battles surrounding GLP-1 drugs for obesityWalgreens' pullback from healthcare services and concerns about the sustainability of the current pharmacy modelA Washington state study on utilizing pharmacists to treat minor illnessesThe U.S. Surgeon General's advisory on social media's effects on youth mental health





Show notes:Mural Health effort to increase diversity in clinical trialsThe U.S. Surgeon General’s Advisory: Social Media and Youth Mental Health





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In this episode, Halle Tecco talks to Emily Oster— health communicator, health economist, and bestselling author. Emily shares her journey from academia to becoming an influential health communicator, advocating for data-driven decision making and empowering individuals to make informed choices about their health.

We cover:Her non-didactic approach to helping people make their own best decisionsHer least favorite types of panic headlines, and how no one would thrive on Doritos® dustPros and cons of the Open Access movementCombating publication biasSpeaking up on controversial topicsAdvice for building trust, combating misinformation, and improving health communication


Emily is on a mission to empower parents by providing the data and tools they need to make confident decisions. After getting a PhD in economics from Harvard, she went on to pursue research in health economics and is now a professor of economics at Brown University. As a mom of two, Emily was inspired by her own pregnancy and the lack of clear information to guide her decisions. She decided to use her expertise in reviewing and analyzing data to help other parents navigate these topics. She is a New York Times best-selling author, whose books include Expecting Better, Cribsheet, The Family Firm and The Unexpected.

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The U.S. Surgeon General's office recently published an advisory report stating "social media can have a profound risk of harm to the mental health and well-being of children and adolescents." In this episode, we revisit our conversation with Frances Haugen, former Facebook product manager and internationally recognized whistleblower.

Frances provides an inside look into how tech giants prioritize profits over public safety. Her journey from Meta's inner workings to testifying before world parliaments sparked a global conversation about social media's role and regulation - a dialogue now echoed at the highest levels of public health.

This episode explores the pressing issues of our digital era that are now receiving official recognition. Learn about the impact of social media on young people's mental well-being, providing context to the Surgeon General's warnings. Frances shares critical concerns and her ideas for safeguards for young people. This is a must listen for anyone with children in their lives!




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In this episode, Glen Tullman reflects on the biggest changes he's seen in healthcare during his 40-year career in the industry. Glen is the founder and CEO of Transcarent, former founder and CEO of Livongo, and managing partner at 7wireVentures. He discusses:




- His early days revolutionizing e-prescribing and electronic health records at Allscripts

- Building Livongo into an $18.5 billion digital health success story

- Lessons learned as a serial entrepreneur and investor with 7wireVentures

- His vision for Transcarent as a consumer-directed healthcare navigation platform

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