The Jody Maberry Show

Jody Maberry
The Jody Maberry Show

The Jody Maberry Show explores the nature of business. Jody Maberry is a former Park Ranger who became the happiest podcaster on earth. With a mix of storytelling, lessons, and occasional guests, Jody gives you a look at the work he does with executives as he helps them build their brand.

  1. FEB 26

    Creating Luxury Experiences

    "Luxury means that I'm going to have this innate ability to have intuitive service radar. It's going to allow me to understand you as an individual and to be able to ensure that your needs are met no matter who you are." When most people hear the word luxury they think about dollar signs or exclusivity. For Barry Jacobson, luxury is about creating that absence of worry and making each interaction magical. Barry's career spans three decades in the hospitality and customer experience industry, including key roles with Disney. He joins me to explore what luxury truly means and how anyone can incorporate it into their business model. Barry started working with Disney as a lifeguard, and worked his way to leading luxurious endeavors like Club Thirty-Three and as the General Manager at Golden Oak, Disney's first luxury residential community. He recognized the importance of blending personal touch and attention to detail to elevate ordinary experiences to extraordinary. For example, at Golden Oak, crafting personalized Thanksgiving meals with family recipes exemplified this elevated service level. Even the smallest detail is crafted for comfort and delight. Barry knows that true luxury is in the details. That may be a thoughtfully clean restroom or a warm greeting as simple as a friendly hello. These are the markers of a business that cares deeply for its customers, regardless of scale or industry. We dug into how making customers feel special doesn’t take a big budget, just a deliberate approach. Whether it’s showing empathy at an orthopedic clinic or offering a little extra for restless children in a restaurant, it’s the human connection that leaves a lasting impression. Barry’s insights affirm that any business, no matter if it’s a corner store or a massive resort, can offer luxury. The tools? Kindness, attention to detail, and the desire to create meaningful moments. Remember, it’s not only about lavishness; it’s making people feel valued and cared for in the simplest ways. Connect with Barry https://www.barryjacobsonconsulting.com/ Connect with Jody www.jodymaberry.com About Jody - https://jodymaberry.com/about-jody-maberry/ Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/ Twitter: https://twitter.com/jodymaberry

    34 min
  2. FEB 5

    Creating a Culture Through Collaborative Conversations

    "Have other people around you that have different points of view, or related points of view with different perspectives. I think that benefits a lot of people." Isn't it funny how those unplanned "hallway conversations" drive creativity and collaboration? Bob Weis, retired president of Walt Disney Imagineering, returns to share how our unexpected chats can spark innovation and shape an organization's culture. Read the blog for more insights from this episode. Notable Moments 03:11 Book Signings Aboard Disney Treasure 07:11 Monitoring the Los Angeles Fires from a Ship 08:58 Unknown Impact of the Fires on Neighborhood and Home While Aboard 15:26 Disney's Strong Alumni Support Network 18:24 Book Signings Give Opportunity to Connect with Fans 21:16 Inspired by Author Timothy Egan's Personal Touch 23:50 Author Signings at Walt Disney's Barn in Griffith Park 27:10 Spontaneous Hallway Conversations Sparked Creative Exchanges at Imagineering. 30:36 Diversity's Role in Creative Success 33:13 Marty Sklar's Energizing Walks to Boost his Mood and Productivity 37:01 Stewardship and Storytelling in Tourism Attracts Repeat Guests Connect with Bob Weis www.bobweis.com Order the book – Dream Chasing Connect with Jody www.jodymaberry.com About Jody - https://jodymaberry.com/about-jody-maberry/ Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/ Twitter: https://twitter.com/jodymaberry

    39 min
4.9
out of 5
66 Ratings

About

The Jody Maberry Show explores the nature of business. Jody Maberry is a former Park Ranger who became the happiest podcaster on earth. With a mix of storytelling, lessons, and occasional guests, Jody gives you a look at the work he does with executives as he helps them build their brand.

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