724 episodes

Are you running or starting your own law firm? This is your podcast.

The Maximum Lawyer Podcast Maximum Lawyer

    • Business
    • 4.9 • 189 Ratings

Are you running or starting your own law firm? This is your podcast.

    The Power of Human Interaction with Ted DeBettencourt

    The Power of Human Interaction with Ted DeBettencourt

    Watch the YouTube version of this episode HERE
    Are you an attorney who is looking to generate more leads for your firm? In this engaging episode of the Maximum Lawyer Podcast, hosts Jim and Tyson sit down with Ted DeBettencourt from Juvo Leads. They delve into the nuances of chat services for law firms.
    Law firms can benefit from having effective chat services. Many people will use chat services when they want to get quick answers. A successful chat service will turn general inquiries into physical clients walking through the door. A lot of chats are lost if bots are used to answer all questions, which is why it is good for general, repetitive answers. When a potential client wants more information, the chat needs to be handled by a live person.
    There are a lot of challenges that law firms face when using chat services. One challenge is that many small firm owners do not use it themselves, so they believe it is not needed for their small business. But, Ted pushes back on firms to emphasize that using chat services will generate more leads for a firm, leading to more business.
    Take a listen to learn more about chat services!
    Jim's Hack: Read the book, Just Called People. The book goes into detail about the creation of iOS and the traction approach.
    Ted Tip: Be more cognizant of the times between going to work and coming home. It is important to get mentally prepared to focus on family time and not think about work until the next day.
    Tyson's Tip: An AI tool built into Adobe, which allows you to ask questions inside of the pdf document.

    Connect with Ted:
    Website LinkedIn  Tune in to today’s episode and checkout the full show notes here.

    • 25 min
    When to Fire and When to Hire for Your Law Firm with Jim and Tyson

    When to Fire and When to Hire for Your Law Firm with Jim and Tyson

    Watch the YouTube version of this episode HERE

    In this episode of the Maximum Lawyer podcast, recorded at our recent Mastermind event, Jim and Tyson tackle pressing questions from attendees about law firm management. 

    The discussion spans from the efficacy of the firm's podcast as an internal tool, to the nitty-gritty of marketing strategies and the intricacies of employee training. A key focus is on maintaining firm operations during team members' extended leaves, with a consensus on the value of cross-training and the potential for internal growth during such times. 

    Listen in.
    01:45 The best spend for marketing and the worst marketing spend
    03:42 Lead tracking, intake software, and CRM tools
    05:29 Performance evaluation and top grading 
    07:29 Lead response time
    09:40 Salesforce digital engagement package for real-time communication
    09:57 Client expectations and team management
    15:01 Handling team members' absence
    19:08 Strategies for managing team absence, redistributing duties, and viewing it as an opportunity for growth
    19:15 Utilizing team members' absence as a chance to advance and expand the firm's capabilities


    Tune in to today’s episode and checkout the full show notes here.
     

    • 20 min
    Right Around the Corner from Greatness with Jim and Tyson

    Right Around the Corner from Greatness with Jim and Tyson

    Watch the YouTube version of this episode HERE

    In this live-recorded episode, Jim and Tyson, delve into the intricacies of managing a law practice. They discuss the critical role of honest self-assessment in recognizing a firm's downward trends, such as cash flow issues and ineffective marketing. 

    They also dive into the importance of understanding firm metrics, which metrics matter and why. As well as mistakes they’ve made in the past and what to know to avoid them. 

    They also explore the challenges of filtering out low-quality leads, refining intake processes, and aligning marketing efforts with the firm's focus areas. 
    Client managementProactive communicationClient feedback to improve services 
    If you feel like your firm is right around the corner from greatness, dig into the data-driven strategies and a strong, client-centered firm culture for skyrocketing your firms success.
    01:59 The importance of identifying signals that things are trending in the wrong direction 
    05:22 The importance of monitoring and addressing cash flow problems
    13:09 Tracking leads, holding team members accountable, and the impact of low expectations on performance
    16:35 Signs that marketing is not working
    20:37 Strategies for improving conversion rates 
    28:35 Identifying red flags in client management
    34:23 Creating and implementing core values 
    41:48 The necessity of having a system to ensure important tasks are completed before progressing to the next stage
    Jim’s Hack: Be on the lookout for people or yourself that use the words: “Sort of …” This is a red flag word phase that means you need to pay attention and clean something up.

    Tyson’s Tip: Go back and look at the last ten leads that you lost and see if you can identify the trend. 
    Tune in to today’s episode and checkout the full show notes here.

    • 49 min
    Struggling with the Vision of Your Law Firm?

    Struggling with the Vision of Your Law Firm?

    Watch the YouTube version of this episode HERE

    Are you a law firm owner who is struggling with mapping out your goals? In this episode of the Maximum Lawyer Podcast, co-host Tyson Mutrux explores the critical role of having a clear vision for both your law firm and personal life.

    Many law firm owners struggle with creating a vision for themselves and their own businesses. Tyson shares the creation of his tool, the vision finder and what rules are needed for people to create their vision. These rules include writing your thoughts down on paper and sitting down to let your mind wander. 
    Tyson also goes through some of the personal vision questions law firm owners should ask themselves to understand where they want to be. It is best to think about how you perceive yourself and how others perceive you as well as thinking about who the most important people in your life are. These rules and questions in this tool are meant to help you create a vision that you see for yourself.

    Take a listen to learn more about this great tool.

    00:24 The struggle with creating a vision for law firm owners 
    2:09 Detailed rules for creating a vision
    4:58 Questions and considerations for personal vision
    Tune in to today’s episode and checkout the full show notes here.

    • 14 min
    Precedent: Rethinking How Claims are Settled Between Law Firms and Insurance Carriers with Jim Andrews

    Precedent: Rethinking How Claims are Settled Between Law Firms and Insurance Carriers with Jim Andrews

    Watch the YouTube version of this episode HERE
    Are you looking for a way to streamline your law firm’s efficiency with claims? In this episode of the Maximum Lawyer podcast, Becca Eberhart chats with Jim Andrews about his innovative platform, Precedent, which aims to improve the efficiency of attorney-handled claims. 
    Jim shares what Precedent is trying to achieve within the legal space. Precedent tries to bridge the communication gap that exists between plaintiff firms and insurance carriers, which can be a complicated relationship. Since both areas work with each other frequently and still use outdated methods to share information, Precedent uses AI to streamline and standardize administrative tasks and communication.
    Jim shares how AI is being used to reduce timelines for claims making their way between both industries. One of the features of the AI technology being used is extracting all the necessary information insurance carriers need from documents the legal firm provides. When it comes to this important information, the system can identify missing or incorrect information on the spot. Since it can be spotted quickly, it provides legal firms the ability to adjust and change what is needed. This ultimately limits the need for unnecessary and lengthy communication between both sides.
    Take a listen to learn more about Precedent!

    00:23 The mission of Precedent
    1:29 The communication problem between firms and insurance carriers
    13:04 The implementation of AI in streamlining injury cases
    17:43 Addressing the communication problem

    Tune in to today’s episode and checkout the full show notes here. 
    Connect with Jim:
    WebsiteLinkedin

    • 36 min
    Unleashing the Power of Funnel Marketing with Julie Chenell

    Unleashing the Power of Funnel Marketing with Julie Chenell

    Watch the YouTube version of this episode HERE
    Are you a lawyer who is looking for a new way to improve your marketing capabilities? In this engaging episode of the Maximum Lawyer Podcast, Jim and Tyson delve into the world of digital marketing with expert Julie Chanel where they discuss success in building sales funnels.
    Julie shares the concept of a sales funnel and how it can be used for marketing a business. A sales funnel is simply a website that usually comes out of social media and calls for a consumer to take action. As it relates to the legal field, lawyers can use funnels such as a Google Ad to get potential clients to think about making that call. Funnels are so important for lawyers because people are not getting a lawyer until they are in crisis, so you need to be top of mind at all times.
    Julie provides examples of the different types of funnels lawyers can use to reel in clients. One funnel includes those that are helpful to a potential client. This could be an ad targeting a generic legal matter that a lot of people may encounter in their lifetime. Retargeting funnels exist on social media platforms as reminders after someone has visited your website. It is a way to stay in a potential client’s mind in case a time comes where they need your help.
    Take a listen to learn more about integrating sales funnels in your practice!
    Jim's Hack: Talk to people who are not lawyers about business development. It provides different perspectives on how they do business and learn different skills.
    Julie’s Tip: Send things like landing pages and follow up emails to 5 people who work in different industries. This will allow you to get feedback on how your work is interpreted.
    Tyson's Tip: Make a note when you speak to a client that involves a personal or positive event so that when you speak to the client again, it can be brought up as a conversation starter. It is a great way for the client to feel seen and heard.

    6:49 The concept of sales funnels 
    9:52 The significance of the top and bottom of the funnel
    15:51 Exploring the potential use of funnels for injury attorneys 
    22:15 Insights into the marketing techniques used by non-lawyers 

    Connect with Julie:
    WebsiteInstagram Facebook Linkedin Youtube TwitterTikTok

    • 27 min

Customer Reviews

4.9 out of 5
189 Ratings

189 Ratings

Aschierberg ,

Foundational for New Firm Owners

There are a few podcasts I think are must-listen shows for attorneys starting a new firm, trying to get their firm back on track, or looking to grow. Jim and Tyson do a phenomenal job of highlighting topics and speakers that get to the heart of so many issues facing law firm owners. I’m in year 2 of my firm and credit much of my success to listening to the great advice and insight from this podcast.

Code: RO1932 Free ride ,

Intake Experts! Highly Recommend!

The episode on the secrets of great intake was absolutely fantastic! The emphasis on "keeping people on the phone" to maximize lead conversion resonated deeply with me. It's clear that every bit of effort counts in turning prospects into clients, and this episode masterfully drives that point home. A must-listen for anyone looking to enhance their intake process!

Marya125 ,

Great podcast for lawyers

The guests are excellent and provide practical info for running a small law firm. I can relate to many issues that come up in running a law office. I appreciate the insights and will continue listening. Keep up the excellent work.

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