The Mentors Radio Show Tom Loarie and Dan Hesse

In this encore episode of THE MENTORS RADIO, Host Tom Loarie talks with Horst Schulze, the legendary founder of the Ritz Carlton hotel group. You'll learn Horst's journey first-hand—from busboy to founder, how it all began with a dream at age five, why setting the gold standard for customer service was so important to him, and how his pursuit--and achievement--of a 'culture of excellence' set his hotel brand apart from the rest. Horst talks about the influence and mentorship of his first boss, his defining vision for himself and how this came about, the founding of the Ritz Carlton, its founding principles and overcoming some of the challenges and struggles through the years. What kept Horst motivated? How did Horst teach his team to address ANY complaints? You'll learn how setting the gold standard for customer service ultimately led to the creation of the most iconic hotel brand in the world…truly inspiring, and worthy of imitation. Listen to The Mentors Radio show on the radio or via live-streaming on iHeart Radio worldwide… You can also listen on ANY podcast platform, including Apple podcast, iTunes, Spotify, TuneIN, Stitcher, Google Play and all the others. Sign up for the podcast here.







Show Notes







HORST SCHULZE :









* BIO:



* AAE Speakers







* Bloomberg











* BOOK:



* Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise, by Horst Schulze











* ARTICLES:



* “Former Ritz Carlton President Horst Schulze Talks About The New Frontier In Luxury Hotels“ – Forbes







* “The Second Act Of Horst Schulze Is Finally Taking Off” – Forbes

In today's episode of THE MENTORS RADIO, Host Tom Loarie talks with Brandon Steiner, a successful entrepreneur who pioneered the sports collectible industry. He's a kid from Brooklyn who started from scratch and ended up buying Yankee Stadium (yes, you read that correctly!), ultimately creating a sports empire. Brandon started entrepreneurship young, driven by an absolute love of bagels. At age 14, he invented the "The Everything Bagel"! Today he is the CEO of CollectiblesXChange and The Steiner Agency, and is the author of three books: The Business Playbook; You Gotta Have Balls; and Living on Purpose. In this episode, you'll hear first-hand how Brandon went from a kid in Brooklyn to creating a sports empire; with lots of AHA! moments for your own life and business along the way. Listen to The Mentors Radio show live in San Francisco or via live-streaming on iHeart Radio worldwide… You can also listen on ANY podcast platform, including Apple podcast, iTunes, Spotify, TuneIN, Stitcher, Google Play and all the others. Sign up for the podcast here.







SHOW NOTES:







BRANDON STEINER:









* BIO: https://brandonsteiner.com/pages/about







* BOOKS:



* The Business Playbook: Leadership Lessons from the World of Sports, by Brandon Steiner







* You Gotta Have Balls: How a Kid from Brooklyn Started from Scratch, Bought Yankee Stadium, and Created a Sports Empire, by Brandon Steiner







* Living on Purpose: Stories about Faith, Fortune, and Fitness That Will Lead You to an Extraordinary Life, by Brandon Steiner











* TED Talk: https://www.ted.com/talks/brandon_steiner_find_your_dirt







* WEBSITE: https://brandonsteiner.com/

In this episode of THE MENTORS RADIO, Host Dan Hesse talks with Shelly Lazarus, an American Advertising Federation Hall of Fame member and Chairman Emeritus of Ogilvy. You’ll learn how this mother of three bypassed the typing pool to become the CEO of advertising giant Ogilvy for 15 years. Shelly shares her views on building brands, the importance of authenticity, what real beauty means, and how to achieve success and happiness in life and career.







Listen to The Mentors Radio show live in San Francisco or via live-streaming on iHeart Radio worldwide… You can also listen on ANY podcast platform, including Apple podcast, iTunes, Spotify, TuneIN, Stitcher, Google Play and all the others. Sign up for the podcast here.







SHOW NOTES:







SHELLY LAZARUS:









* BIO: Shelly Lazarus Bio







* INTERVIEWS:



* Shattering the Advertising Glass Ceiling, with Legend Shelly Lazarus, West Virginia University Marketing Communications podcast







* Ogilvy’s Shelly Lazarus: ‘I was never discriminated against’, AdAge podcast







* Branding meets Innovation (with Shelly Lazarus, Chairman Emeritus, Ogilvy, Brand & New











* VIDEO INTERVIEWS:



* Reflections on Business Leadership and Branding, with Shelly Lazarus ’70, Columbia Business School







* Interview with Charlie Rose on the Value of Company Branding







* Rochelle “Shelly” Lazarus Interview: On Her Rise to the Top of the Advertising World, on Makers: Women Who Make America







* From the Experts: Shelly Lazarus, Chairman Emeritus and former CEO of Ogilvy & Mather, Sant M











* ARTICLES / WRITTEN INTERVIEWS:



* The Former CEO of Ogilvy & Mather on Personal Branding – Harvard Business Review







* Law of Career Attraction: Get Seduced, says Shelly Lazarus – Forbes

In today's legacy episode, THE MENTORS RADIO Host Tom Loarie talks with the late Harold Burson, a master communicator, highly ethical leader, and widely acclaimed as the godfather of modern public relations! At the time if this interview, Harold was in his 90s, but you'd never know it. His mind, memory, well-anchored moral compass and mastery of communication and strategy is sharp and clear. Learn from him, a true legacy mentor!







Listen to this episode below, or on ANY PODCAST PLATFORM here. BE SURE TO LEAVE US A GREAT REVIEW on Apple Podcasts or Spotify, and share with friends and colleagues!







HAROLD BURSON:









* BIO:



* Bio







* Co-founder and Founding Chairman of Burson-Marsteller











* BOOKS:



* The Business of Persuasion, by Harold Burson











* ARTICLES:



*  The Godfather of Modern PR Harold Burson on Moral Responsibilities and Controversial Clients - PR Week







* The Undisputed Master of Public Relations Harold Burson talks about the business of persuasion

In this episode of THE MENTORS RADIO, Host Dan Hesse talks with Ursula Burns, Chairwoman of Teneo and founding partner of private equity company Integrum Holdings. But Ursula is best known for serving as Chairwoman and CEO of Xerox during a 36-year-career there, where she became the first black female CEO of a Fortune 500 company.







In addition, Ursula serves on several private company boards, while also providing leadership counsel to several community, educational and non-profit organizations including the Ford Foundation, the MIT Corporation, the Metropolitan Museum of Art and the Mayo Clinic, among others. President Obama appointed her to lead the White House national program on STEM and she served as Chair of the President’s Export Council. Since February 2022, Ursula Burns has served as Vice Chair of the U.S. Department of Commerce’s Advisory Council on Supply Chain Competitiveness.







Ursula holds a master’s degree in mechanical engineering from Columbia and a bachelor’s degree in mechanical engineering from NYU.  She’s a member of the National Academy of Engineering, the American Academy of Arts and Sciences and the Royal Academy of Engineering.







Listen to this episode below, or on ANY PODCAST PLATFORM here. BE SURE TO LEAVE US A GREAT REVIEW on Apple Podcasts or Spotify, and share with friends and colleagues!







SHOW NOTES:







URSULA BURNS:









* BIO:



* Bio: Ursula Burns







* DEIC Power 100











* BOOKS:



* Where You Are Is Not Who You Are: A Memoir, by Ursula Burns











* ARTICLES / NEWS:



* Pioneering CEO Ursula Burns Wants to Make Stories Like Hers Less Rare - WSJ







* Ursula M. Burns - The New York Times







* In Her New Memoir, Ursula M. Burns Recounts Blazing a Trail to the Top of Xerox - The New York Times







* “I’m Here Because I’m As Good As You” - The Harvard Review







* Former Xerox CEO Ursula Burns on becoming the 1st black female Fortune 500 chief exec - YouTube







* Expect to see a sizable uptick in M&A in 2024, says Teneo's Ursula Burns - CNBC

In this episode of THE MENTORS RADIO, Host Tom Loarie talks with Brenda Wolf, beloved retired President and CEO of Chicago's La Rabida Children's Hospital and recipient of the University of Chicago's Booth School "2023 Alumnus of the Year" award. Wolf dedicated her life to helping children with complex medical needs to have the greatest life possible and she gives us a powerful, insider view of the challenges, rewards and lessons learned from a career in non-profit pediatric health care. You'll also hear how the principles and practices she learned from going back and earning an MBA became invaluable tools in her nonprofit leadership roles. In her 12 years as CEO and President, and her 35 total years serving at La Rabida Children's Hospital, Brenda pioneered the patient-centered family home, in which one physician is responsible for coordinating all care for the patient. She also expanded the hospital's outreach to youth experiencing trauma in under-served communities by establishing clinics in the surrounding area. She talks about leadership during the pandemic shutdown, key partnerships, the importance of providing long-term care for children with chronic conditions, navigating the complexities of Medicaid reimbursement and managing critical resources effectively in a nonprofit healthcare setting. She has been named one of Crain Chicago's Most Notable Women in Health Care.







Listen to this episode below, or on ANY PODCAST PLATFORM here. BE SURE TO LEAVE US A GREAT REVIEW on Apple Podcasts or Spotify, and share with friends and colleagues!







SHOW NOTES:







BRENDA WOLF:









* BIO: https://www.thechicagonetwork.org/member/brenda-j-wolf/







* ARTICLES:



* La Rabida Children's Hospital CEO to retire — Crain's Chicago Business







* La Rabida CEO Stepping Down — Hyde Park Herald







* 'The Last 12 Years Consumed Me': Chicago hospital CEO retires — Becker's Hospital Review







* How Brenda J. Wolf seamlessly transitioned to leadership at La Rabida Children's Hospital — Smart Business