161 episodes

Something big is happening in the world of business. CEOs increasingly say their jobs have become less about giving orders, more about inspiring, motivating, setting a north star. They are taking the lead on big issues like climate change, worker retraining, and diversity and inclusion. They are under pressure from employees, customers and investors not just to turn a profit, but to prove they are doing good in the world. And in the process, they are fundamentally redefining the relationship between business and society. Join Fortune CEO Alan Murray and Editor-at-Large Michal Lev-Ram as they probe the best of these leaders for insight into what they're doing, why they're doing it, and what impact it is having.

Leadership Next Fortune

    • Business
    • 4.5 • 93 Ratings

Something big is happening in the world of business. CEOs increasingly say their jobs have become less about giving orders, more about inspiring, motivating, setting a north star. They are taking the lead on big issues like climate change, worker retraining, and diversity and inclusion. They are under pressure from employees, customers and investors not just to turn a profit, but to prove they are doing good in the world. And in the process, they are fundamentally redefining the relationship between business and society. Join Fortune CEO Alan Murray and Editor-at-Large Michal Lev-Ram as they probe the best of these leaders for insight into what they're doing, why they're doing it, and what impact it is having.

    Starbucks' Laxman Narasimhan Wants to Serve Connection in Every Cup

    Starbucks' Laxman Narasimhan Wants to Serve Connection in Every Cup

    Laxman Narasimhan is six months into being CEO of the world’s most ubiquitous coffee shop. Narasimhan took over Starbucks from Howard Schultz in March of 2023. Before stepping into the CEO's office, he completed a six month immersion in Starbucks cafes around the country, where he learned the ins and outs of making each customer’s favorite drinks while also constructing a vision for the future of the company. In April of this year, Narasimhan sent out a letter with a revised company mission statement highlighting the need to nurture human connection while also promising big returns for shareholders. Those big returns may come in part from the company's plans to open 10,000 more stores across the globe by 2025.
    In this episode of Leadership Next, Narasimhan joins hosts Alan Murray and Michal Lev-Ram to talk about how his six month immersion is informing his leadership of Starbucks. He also shares more details about Starbucks' plans for growth and why this is the right time to open thousands of new stores around the world. Additionally, Narasimhan gives his take on the state of Chinese and Western relations, and how that affects Starbucks' business. Woven throughout the conversation is how his personal story of growing up in India impacts his approach to leadership.
    Leadership Next is powered by Deloitte.

    • 27 min
    Julia Hartz of Eventbrite on Bouncing Back

    Julia Hartz of Eventbrite on Bouncing Back

    Julia Hartz started the event management and ticketing platform Eventbrite in 2006 alongside her then fiancée. The goal: bring the world together through live events. Hartz took over as CEO in 2016 and led Eventbrite through its $230 million IPO in 2018. The years following this promising IPO were rocky for Eventbrite. When the Covid-19 pandemic decimated the live events industry, Eventbrite lost 90% of its revenue and laid off 45% of its workforce. Yet as the world reopened and the live events industry bounced back, so did Eventbrite. In 2022, it pulled in $3.3 billion in gross ticket sales and made $261 million in revenue, an almost 40% year-over-year increase - all while maintaining an average ticket price of $40.
    In this episode of Leadership Next, Hartz joins hosts Alan Murray and Michal Lev-Ram to discuss how the company navigated the challenging early days of the pandemic and how it bounced back alongside the return of live events. Hartz also talks about why Eventbrite is different than other ticketing platforms and how Eventbrite is democratizing live events for both organizers and attendees. Additionally, Hartz shares her perspective on the the post-pandemic state of live events, including why events are currently so expensive (even if you're not going to see Taylor Swift of Beyoncé). Finally, Hartz talks about the challenges and advantages of starting a company with her now husband, the reality of being one of the few women who have taken a tech company public and why women are uniquely suited to lead a company through a crisis.
    Leadership Next is Powered by Deloitte.

    • 35 min
    Paula Kerger on Moving PBS Into the Future

    Paula Kerger on Moving PBS Into the Future

    Paula Kerger has been the CEO of PBS for 18 years, making her the longest-serving CEO in the broadcaster's history. Kerger oversees 330 member stations across the country and led the transformation of PBS from a broadcaster to a multiplatform digital media organization that boasts a slate of podcasts, a YouTube channel, and programming on streaming services like Amazon Prime and Hulu. According to the company, PBS reaches 42 million adults through linear television each month and another 15 million through streaming platforms, with another 56 million people viewing PBS content on social media.
    In this episode of Leadership Next, hosts Alan Murray and Michal Lev-Ram sit down with Kerger to talk about why public access media is still relevant in an increasingly digital, and increasingly divided, world. Kerger shares more specific details about the opportunities and challenges of PBS' digital transformation and what leadership lessons she learned in the process. Kerger also discusses PBS' commitment to climate and civic programming, the enduring power of PBS Kids, how PBS is affected by the ongoing SAG and WGA strikes and the politics of PBS' funding.
    Leadership Next is powered by Deloitte.

    • 32 min
    Design for the Rapidly Changing World of Work

    Design for the Rapidly Changing World of Work

    Diane Hoskins and Andy Cohen have been co-leading global design and architecture firm Gensler for 18 years. Gensler has 53 locations and 6,500 designers distributed across the Americas, Europe, Asia and the Middle East. Gensler has designed some high profile projects including airport additions like SFO's T2 terminal, office redesigns like the Marriott HQ in Bethesda, MD and sports stadiums like the New York Mets' Citi Field. Hoskins and Cohen believe great design is researched-based and responds to the crises and innovations transforming our world. In fact, they've written a book about the need for great design, entitled “Design for a Radically Changing World,” set to publish in February 2024.
    In this episode of Leadership Next, hosts Alan Murray and Michal Lev-Ram chat with Hoskins and Cohen about the return to work trends revealed in Gensler's 2023 Workplace Report and how the design of office spaces should change to accommodate these trends. They also discuss the opportunities and challenges of converting empty office space into housing, the demand for sustainable design, and how they've been able to successfully navigate being co-CEOs for 18 years.
    Leadership Next is powered by Deloitte.

    • 34 min
    Supply Chain "Superstar" Dave Clark on Transforming a Shipping Company That Isn't Amazon

    Supply Chain "Superstar" Dave Clark on Transforming a Shipping Company That Isn't Amazon

    Due to deep disruptions caused by global crises like Covid-19 and the war in Ukraine, the supply chain has been top of mind, and top of the media cycle, for more than three years. Even the most casual business news observers now have a basic knowledge of how the supply chain works, and how it breaks. But none of us are quite the expert that Dave Clark is. Clark is probably best known for his 23 year stint at Amazon. He joined Amazon in 1999 and is credited with building out its current logistics infrastructure and ended his tenure there as the CEO of Worldwide Consumer Business. He left Amazon in June 2022, and soon after he became the CEO of freight forwarder Flexport.
    In this episode of Leadership Next, Clark joins host Michal Lev-Ram to discuss his plan to transform Flexport from a freight forwarder into an end-to-end supply chain platform. He also reflects on how this moment in Flexport's history feels very similar to when he joined Amazon, and what elements of Amazon's culture he is bringing to Flexport- and which elements he isn't. Additionally, he shares his advice on building a team to lead the business you want, rather than the business you have. Clark also gives his take on the current state of the supply chain and what it means for this year's holiday shopping.
    Leadership next is powered by Deloitte.

    • 31 min
    Comparing the Crypto Crash of 2022 to the Dot-Com Bust of the 1990s

    Comparing the Crypto Crash of 2022 to the Dot-Com Bust of the 1990s

    The great crypto crash of 2022 was spectacular, to say the least. $2 trillion evaporated seemingly overnight. FTX collapsed. The price of Bitcoin fell to $18,000 in June 2022 just one year after it reached an all time high price of $69,000. The stablecoin company Circle was not also not spared. It lost half its valuation, had to delay going public, and was impacted by the SVB collapse. But things have turned around for Circle. It's USDC stablecoin regained its dollar peg in March and there is $26 billion of it in circulation.
    In today's episode of Leadership Next, Circle CEO and co-founder Jeremy Allaire joins hosts Alan Murray and Michal Lev-Ram to discuss how Circle, and the entire crypto industry, is pulling itself out of last year's wreckage. He compares the crypto crash of 2022 to the dot com bust of the late 90s and predicts that crypto will one day be as ubiquitous as the internet. Allaire also discusses the underlying value of crypto beyond being a speculative asset and how Circle's focus on stablecoins sets them apart. He also shares his take on the importance of the regulation of crytpo, both by the U.S. government and global bodies. Additionally, Allaire talks about the increasing role of traditional finance institutions in the crypto market and Circle's partnership with the UN to make USDC usable by Ukrainian refugees
    Leadership Next is powered by Deloitte.

    • 31 min

Customer Reviews

4.5 out of 5
93 Ratings

93 Ratings

MovieJ24 ,

Great insight

I am liking the podcast’s format and its content so far. I specifically like how Alan Murray invites leading figures in the business world to the episode in order to get their different perpsectives on the topic. I also appreciate how the episodes are not long. However ,there are better episodes than others. As a suggestion, you may include a few questions from listeners on the topic at hand so that they get answered in the podcast.

Keep the podcasts coming...

Czar One ,

A veritable companion

I find this podcast continually fascinating by your choice of guests and their pivotal view of business, and what business should do WITH society. I think you are onto a major mindshift on the purpose of business.

Constance Hubbell ,

Dynamic Team , Highly Entertaining, Superior Insights

Co-hosts Alan Murray and Ellen McGirt have extraordinary chemistry as co-hosts. They do a fabulous job interviewing iconic CEOs and newsmakers. With each new episode, I learn something new. You will too.

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