Something big is happening in the world of business. CEOs increasingly say their jobs have become less about giving orders, more about inspiring, motivating, setting a north star. They are taking the lead on big issues like climate change, worker retraining, and diversity and inclusion. They are under pressure from employees, customers and investors not just to turn a profit, but to prove they are doing good in the world. And in the process, they are fundamentally redefining the relationship between business and society. Join Fortune CEO Alan Murray and Senior Editor Ellen McGirt as they probe the best of these leaders for insight into what they're doing, why they're doing it, and what impact it is having.
Are You Happy at Your Job?
The question Are you happy at your job? seems to be on the top of more people's minds than ever before. Employees are looking for employers whose values align with their own and who will care for them in moments of personal and global strife. Employees' changing priorities have revved up the War for Talent, where a shortage of workers in many industries has led companies to reassess how they attract and keep talented people. How has this shifting dynamic already changed hiring? How does hiring still need to change? Indeed CEO Chris Hyams explains.
In this episode, Hyams joins hosts Alan Murray and Ellen McGirt for an in depth conversation about the changing nature of work and the resulting impact on the labor market. Hyams shares his insights on why talent is more important to companies than ever before and what leaders should focus on to meet the needs of the moment. He gives his thoughts on how to minimize bias and prioritize inclusivity in hiring. He also frankly discusses his own learning journey that has led him to be a more thoughtful, inclusive leader.
CEO Fidji Simo on continuing to deliver great food with just the click of a button.
Instacart was a pandemic darling. Its nationwide network of drivers, shoppers and grocery partners made it a go-to service for Americans stuck at home during a time when grocery shopping was considered a high-risk activity. But what does Instacart do now that many of us have returned to the norm of in-person shopping? Fidji Simo, who just marked her one-year anniversary as the CEO of Instacart, answers this question, and more.
In this episode of Leadership Next, Simo tells host Ellen McGirt why she wanted to be CEO of Instacart, even during such tumultuous times. She explains Instacart's decision to begin accepting SNAP EBT benefits and how that's tied to the company mission of increasing access to healthy food. Also in the conversation: what she learned from a 10-year career at Facebook and why she is optimistic about the company's future even in the face of a 40% cut in its valuation, .
Arm CEO Rene Haas on being the Switzerland of the computer chip industry.
Even if you have never heard of Arm, you've likely used its technology. Arm is a semiconductor and software design company. It designs blueprint technologies for the microprocessors that live inside most of the tech we use every day, including our smartphones, our TVs and our cars. The ubiquity of this technology also makes demand for it very high. So how is this high demand impacted by the struggling international supply chain and Russia's invasion of Ukraine? And what does this mean for the consumer? Arm CEO Rene Haas explains.
Also in this episode, Haas and Fortune CEO Alan Murray discuss Arm's impending IPO, Arm's work to make chip processing more climate friendly, and how the rapid access to information has changed the nature of leadership.
Arianna Huffington and Tony Bates on Empathetic Leadership
Over the past two years, Arianna Huffington, CEO of Thrive Global, and Tony Bates, CEO of Genesys and co-author of the book Empathy in Action. have been spreading the word that empathy-driven leadership isn't an afterthought, it is an essential business practice. They believe this approach not only makes employees happier at work but boosts productivity and other important metrics.
What does it mean to be an empathetic leader? How do you do it well? Why is it important, especially right now? Huffington and Bates share the details with Leadership Next hosts Alan Murray and Ellen McGirt.
Also in the episode: how Genesys software helps call center workers monitor and manage their stress levels, how the pandemic has fueled a focus on empathy at work, and why both Huffington and Bates have dedicated themselves to companies that center emotional wellness.
Thrive Global is a behavior change technology company that Huffington started in 2016 after she collapsed due to sleep deprivation and exhaustion. Bates' company Genesys is a software company with the vision of creating empathetic customer service experiences at scale.
Maven Makes Women's Health a Priority
Kate Ryder, the founder and CEO of Maven, was early to telehealth. Ryder founded Maven in 2014 after witnessing and experiencing gaps in the women's and family healthcare model. Today, Maven offers patients access to a digital network of over 2000 providers specializing in women's and family health. It has become the first company valued at over a billion dollars in the category. This suggests investors - alongside employers and insurance companies - are recognizing the business case for comprehensive family planning and reproductive health benefits.
Ryder joined Fortune CEO Alan Murray in Aspen, CO at Fortune's Brainstorm Tech Conference. In this powerful conversation, Ryder explains what healthcare shortcomings motivated her to start Maven and how the company has evolved over the past eight years. Ryder also shares how employers have responded to the Supreme Court's decision to overturn Roe v. Wade, and how the ruling is impacting her company.
Panera's Purpose Is Baked Into Its Brand
Niren Chaudhary is the CEO of Panera Brands, which includes the popular chain restaurants Panera Bread, Caribou Coffee and Einstein Bagels. The brand has nearly 4,000 restaurants across 10 countries, and the company is committed to serving high quality food in every one of them. Panera also wants to make sure its 110,000 employees feel supported on and off the job.
In this episode of Leadership Next, Chaudhary tells Alan Murray that Panera Brands only serves food he would be willing to serve to his own family. He also describes Panera's commitment to providing its diverse workforce an array of educational and growth opportunities. Chaudhary elaborates on how including each meal's individual carbon footprint on the menu is key to their sustainability goals and how his late daughter inspires his leadership. Chaudhary is also Leadership Next's first singing CEO! Stay tuned to the end of the episode to hear his ode to Panera's chicken sandwich.
A veritable companion
I find this podcast continually fascinating by your choice of guests and their pivotal view of business, and what business should do WITH society. I think you are onto a major mindshift on the purpose of business.
Dynamic Team , Highly Entertaining, Superior Insights
Co-hosts Alan Murray and Ellen McGirt have extraordinary chemistry as co-hosts. They do a fabulous job interviewing iconic CEOs and newsmakers. With each new episode, I learn something new. You will too.
I have listed to all of the podcasts since the beginning and enjoyed each one. I am able to learn a little something from each of the guests. I may not agree with some of the things that they say, however each one brings something new and refreshing that we can all benefit from.