The Scoop With Erica Krupin

Erica Krupin
  • 5.0 (30)
  • ENTREPRENEURSHIP
  • UPDATED WEEKLY
The Scoop With Erica Krupin

This Podcast is a way for Erica to share her thoughts and experiences as she grows personally and professionally. The listeners get an inside scoop on what goes down in the pooper scooper industry.

  1. 6 DAYS AGO

    Ep 108. Scaling Your Home Service Empire: Lessons from the Process CEO Christine Hodges

    The importance of implementing processes and procedures in a growing business, including developing an organizational structure, using a CRM system, and establishing effective communication and follow-up with clients is the focus of today's podcast. Erica's guest, Christine Hodge, shares her experience transitioning from a legal career to becoming the CEO of her husband's home services business, where she focused on streamlining operations through process improvement. Key advice includes catering to different client communication preferences, continuously learning and improving, and building trust with clients through professional and personalized interactions. Connect with Christine: https://www.theprocessceo.com/ Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx   Custom Show Description:  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission.   Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at  https://getjobber.com/kroopin 💵 Pooper Scoop Millionaire: https://www.skool.com/poop-scoop-millionaire/about ⭐Review Harvest: https://bit.ly/4aUyKvd 🛒 Amazon Store:  https://amzn.to/46OBtDN 🌟 Bright Factory: https://tinyurl.com/44bmzdbu  📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin. 🖼️Instagram: Follow The Scoop Podcast at https://www.instagram.com/the.scoop.podcast/. 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at  https://www.instagram.com/kroopins_poopin_scoopin/ 🕞TikTok: Connect with Erica on TikTok at https://www.tiktok.com/@kroopinspoopinscoopin. Thank you for being part of my exciting journey!

    58 min

  2. DEC 9

    Ep 107. Customer Focused Conversations That Lead To Successful Sales w/ Eric Triplett

    Erica's guest is Eric Triplett known as the "Pond Digger." They discuss how he has evolved his sales process and business over the years, especially after overcoming cancer. Eric provides advice on asking valuable questions, being comfortable with silence, and pricing services appropriately to provide value to customers. The conversation also covers the importance of personality types and finding the right employees for a service-based business like pooper scooping. He also shares many of his Contractor Sales Secrets. Connect with Eric at The Pond Digger Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx   Custom Show Description:  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission.   Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at  https://getjobber.com/kroopin 💵 Pooper Scoop Millionaire: https://www.skool.com/poop-scoop-millionaire/about ⭐Review Harvest: https://bit.ly/4aUyKvd 🛒 Amazon Store:  https://amzn.to/46OBtDN 🌟 Bright Factory: https://tinyurl.com/44bmzdbu  📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin. 🖼️Instagram: Follow The Scoop Podcast at https://www.instagram.com/the.scoop.podcast/. 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at  https://www.instagram.com/kroopins_poopin_scoopin/ 🕞TikTok: Connect with Erica on TikTok at https://www.tiktok.com/@kroopinspoopinscoopin. Thank you for being part of my exciting journey!

    1h 12m

  3. DEC 2

    Ep 106. Building Confidence and Communication Skills as a Poop Scooping Entrepreneur

    Erica hosts Carol O'Banion from Happy Paws Waste Removal. They discuss the challenges of running a dog waste removal business, including dealing with difficult customers and the importance of good communication. Carol shares her business journey, starting in 2018 with a Craigslist ad and now managing 45 poop scooping and 35 cleaning clients. She emphasizes the need for a reliable billing system and plans to hire help to alleviate her workload. Carol advises new business owners to persist and not give up, highlighting the importance of customer service and maintaining a professional image. Connect with Carol: https://www.facebook.com/pawpals18/ Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx   Custom Show Description:  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission.   Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at  https://getjobber.com/kroopin 💵 Pooper Scoop Millionaire: https://www.skool.com/poop-scoop-millionaire/about ⭐Review Harvest: https://bit.ly/4aUyKvd 🛒 Amazon Store:  https://amzn.to/46OBtDN 🌟 Bright Factory: https://tinyurl.com/44bmzdbu  📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin. 🖼️Instagram: Follow The Scoop Podcast at https://www.instagram.com/the.scoop.podcast/. 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at  https://www.instagram.com/kroopins_poopin_scoopin/ 🕞TikTok: Connect with Erica on TikTok at https://www.tiktok.com/@kroopinspoopinscoopin. Thank you for being part of my exciting journey!

    50 min

  4. NOV 25

    Ep 105. Keeping Customers Coming Back: Strategies for Consistent, High-Quality Service

    Daniel from Scoop Brothers shares with Erica his journey from construction to starting a dog poop scooping business. Initially launching in Rock Hill, SC, he has now expanded to Charlotte. His operations manager handles client communications and logistics, allowing him to focus on growth. Daniel emphasized the importance of branding, marketing, and consistent service. He also discussed challenges like employee turnover and customer service. Despite initial skepticism, he now sees the business as a luxury service, crucial for dog owners. Daniel plans to expand to new locations and continue refining operations. Connect with Daniel: https://www.scoopbrothers.com/ Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx   Custom Show Description:  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission.   Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at  https://getjobber.com/kroopin 💵 Pooper Scoop Millionaire: https://www.skool.com/poop-scoop-millionaire/about ⭐Review Harvest: https://bit.ly/4aUyKvd 🛒 Amazon Store:  https://amzn.to/46OBtDN 🌟 Bright Factory: https://tinyurl.com/44bmzdbu  📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin. 🖼️Instagram: Follow The Scoop Podcast at https://www.instagram.com/the.scoop.podcast/. 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at  https://www.instagram.com/kroopins_poopin_scoopin/ 🕞TikTok: Connect with Erica on TikTok at https://www.tiktok.com/@kroopinspoopinscoopin. Thank you for being part of my exciting journey!

    54 min

  5. NOV 18

    Ep 104. Jingle All the Way to Your Goals: Overcoming Holiday Distractions

    Erica discusses staying on track with personal and business goals during the holidays, emphasizing the importance of maintaining sobriety and healthy habits amidst seasonal temptations.  She shares her own struggles with holiday stress and coping mechanisms, advocating for setting boundaries and planning ahead. Erica also encourages using the winter downtime to address business pain points and prepare for the spring season.   Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx   Custom Show Description:  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission.   Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at  https://getjobber.com/kroopin 💵 Pooper Scoop Millionaire: https://www.skool.com/poop-scoop-millionaire/about ⭐Review Harvest: https://bit.ly/4aUyKvd 🛒 Amazon Store:  https://amzn.to/46OBtDN 🌟 Bright Factory: https://tinyurl.com/44bmzdbu  📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin. 🖼️Instagram: Follow The Scoop Podcast at https://www.instagram.com/the.scoop.podcast/. 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at  https://www.instagram.com/kroopins_poopin_scoopin/ 🕞TikTok: Connect with Erica on TikTok at https://www.tiktok.com/@kroopinspoopinscoopin. Thank you for being part of my exciting journey!

    26 min

  6. NOV 11

    Ep 103. Developing Systems and Processes for Sustainable Expansion

    Kohl Merling, a returning guest on the Scoop podcast, discusses with Erica his business growth since his last appearance. He highlighted the expansion of his pet waste removal company, Sandia Pet Waste Removal, and the acquisition of Lollipops Grooming Salon. Cole emphasized the importance of hiring the right people, noting that he has interviewed over 2,000 candidates. He detailed his onboarding process, which includes a multi-day training period and regular meetings. Kohl also shared his strategies for handling issues, such as terminations and employee development. He stressed the value of consistency in business growth and the importance of community and support for solo scoopers. Connect with Kohl: https://www.facebook.com/sandiapetwasteremoval https://www.facebook.com/profile.php?id=100087260970132   Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx   Custom Show Description:  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission.   Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at  https://getjobber.com/kroopin 💵 Pooper Scoop Millionaire: https://www.skool.com/poop-scoop-millionaire/about ⭐Review Harvest: https://bit.ly/4aUyKvd 🛒 Amazon Store:  https://amzn.to/46OBtDN 🌟 Bright Factory: https://tinyurl.com/44bmzdbu  📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin. 🖼️Instagram: Follow The Scoop Podcast at https://www.instagram.com/the.scoop.podcast/. 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at  https://www.instagram.com/kroopins_poopin_scoopin/ 🕞TikTok: Connect with Erica on TikTok at https://www.tiktok.com/@kroopinspoopinscoopin. Thank you for being part of my exciting journey!

    1h 1m

  7. NOV 4

    Ep 102. Injured, But Not Defeated: How Erica Is Keeping Her Business Afloat Through Physical Setbacks.

    Erica is dealing with two bulging discs in her lower back that are causing significant pain and limiting her ability to work. This injury has forced her to reduce her service area and rely more on her part-time employee, creating challenges for her business operations. Erica emphasizes the importance of planning ahead for potential health issues as a business owner and taking proactive steps to maintain one's physical and mental well-being. Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx   Custom Show Description:  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission.   Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at  https://getjobber.com/kroopin 💵 Pooper Scoop Millionaire: https://www.skool.com/poop-scoop-millionaire/about ⭐Review Harvest: https://bit.ly/4aUyKvd 🛒 Amazon Store:  https://amzn.to/46OBtDN 🌟 Bright Factory: https://tinyurl.com/44bmzdbu  📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin. 🖼️Instagram: Follow The Scoop Podcast at https://www.instagram.com/the.scoop.podcast/. 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at  https://www.instagram.com/kroopins_poopin_scoopin/ 🕞TikTok: Connect with Erica on TikTok at https://www.tiktok.com/@kroopinspoopinscoopin. Thank you for being part of my exciting journey!

    34 min

  8. OCT 28

    Ep 101. Slow and Steady: Courtney's Path to Sustainable Growth and Self-Care

    This interview features Courtney, owner of The San Diego Scoop Squad, discussing her experience starting and growing her home services business while balancing family life. The conversation covers her first vacation in over 3 years, her plans to expand the business, and the importance of self-care and personal development for small business owners. Throughout the interview, Courtney and Erica, share insights and advice for other entrepreneurs navigating the challenges of running a small business. https://www.sdscoopsquad.com/ Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx   Custom Show Description:  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission.   Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at  https://getjobber.com/kroopin 💵 Pooper Scoop Millionaire: https://www.skool.com/poop-scoop-millionaire/about ⭐Review Harvest: https://bit.ly/4aUyKvd 🛒 Amazon Store:  https://amzn.to/46OBtDN 🌟 Bright Factory: https://tinyurl.com/44bmzdbu  To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin. 🖼️Instagram: Follow The Scoop Podcast at https://www.instagram.com/the.scoop.podcast/. 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at  https://www.instagram.com/kroopins_poopin_scoopin/ 🕞TikTok: Connect with Erica on TikTok at https://www.tiktok.com/@kroopinspoopinscoopin. Thank you for being part of my exciting journey!

    25 min
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5
out of 5
30 Ratings

About

This Podcast is a way for Erica to share her thoughts and experiences as she grows personally and professionally. The listeners get an inside scoop on what goes down in the pooper scooper industry.

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