27 episodes

You don’t have time for BS, let alone another vendor-sponsored podcast. You need actionable insights from people who understand your business inside and out.Welcome to the Used Car Dealer Podcast.Hosted by industry veterans Zach Klempf and Steve McClory, Used Car Dealer Podcast is the ONLY show that’s 100% focused on YOU.No sales pitches. No vendors-sponsored content. Just authentic, straight-to-the-point advice for used car dealers.In each episode, Zach and Steve share tips on how to supercharge your business. You’ll hear interviews with industry experts, hot debates, and must-have news from across the industry.Whether you’re in sales, F&I, management, or you run the whole show, you’ll love the Used Car Dealer Podcast. Subscribe today anywhere you listen to podcasts.

Used Car Dealer Podcast Used Car Dealer Podcast

    • Leisure
    • 4.3 • 6 Ratings

You don’t have time for BS, let alone another vendor-sponsored podcast. You need actionable insights from people who understand your business inside and out.Welcome to the Used Car Dealer Podcast.Hosted by industry veterans Zach Klempf and Steve McClory, Used Car Dealer Podcast is the ONLY show that’s 100% focused on YOU.No sales pitches. No vendors-sponsored content. Just authentic, straight-to-the-point advice for used car dealers.In each episode, Zach and Steve share tips on how to supercharge your business. You’ll hear interviews with industry experts, hot debates, and must-have news from across the industry.Whether you’re in sales, F&I, management, or you run the whole show, you’ll love the Used Car Dealer Podcast. Subscribe today anywhere you listen to podcasts.

    UCDP Ep #27 - Nathan Fox on Used Car Inventory and Merchandising in 2021 + SnapLot 360

    UCDP Ep #27 - Nathan Fox on Used Car Inventory and Merchandising in 2021 + SnapLot 360

    In this episode of the Used Car Dealer podcast, Zach interviews Nathan Fox of Cox Automotive who is the Senior Director of Business Development for Cox Automotive’s Inventory Management Solutions brands which include vAuto and Kelley Blue Book Instant Cash Offer. In this role, Nathan leads the development of all inventory merchandising solutions. 

    His primary focus is helping dealerships grow their business by having all the data and tools they need to ensure their inventory investments pay off.  In this episode, they discuss a variety of topics around inventory and merchandising as well as the launch of SnapLot 360 for vAuto. 

    Some of the questions asked include:

    Q) The current inventory shortage is arguably the biggest challenge facing most dealerships right now.  Your team doesn’t produce inventory, but as I understand it, you’re working to help dealers sell the units they have at the best possible price.  Tell me more about that connection between merchandising and the inventory shortage?
    Q) Why is inventory management software so crucial for dealers, especially during these times? 
    Q) What are your predictions for the rest of 2021 for the used car market? 
    Q) You recently announced a new imaging tool that’s been incorporated directly into vAuto’s new and used car inventory management platforms.  Explain how this technology works and why it’s valuable to dealers?
    Is this technology or functionality unique in the marketplace?Who uses it within the dealership and how is it making their job easier and generating better results for the dealership?Why was it important to bring Snaplot360 into the vAuto Provision and Conquest platforms now?Q) As we come to a close, what final advice do you have for a dealership who’s starting to rethink their approach to merchandising?

    Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
    Read the transcribe of this episode - https://blog.sellyautomotive.com/blog/nathan-fox-on-used-car-inventory-and-merchandising-in-2021

    • 12 min
    UCDP Ep #26 Social Media, Branding, Customer Buying Process, and "Why Buy from Us" for Used Car Dealers w/ Jason Harris

    UCDP Ep #26 Social Media, Branding, Customer Buying Process, and "Why Buy from Us" for Used Car Dealers w/ Jason Harris

    In this episode of the Used Car Dealer podcast Zach interviews marketer and podcaster Jason Harris out of Canada. Jason discusses how used car dealers can brand themselves, social media mistakes, "Why buy from us", and the customer buying process. 
    Some of the questions asked include:
    Q1) 2020 was a roller coaster of a year for dealers, talk to me about what you observed from your lens in Canada and how dealers adapted since the pandemic? 
    Q2) What are you seeing in 2021 in terms of digital marketing mistakes from dealers? 
    Q3) You brand yourself with the color orange and have a very unique style for your social media presence. How should used car dealers think about building their brand and standing out from the competition? 
    Q4) Why is the “Why buy from us” so important for a dealership?  
    Q5) What are some common social media mistakes you see dealers make? (and steps to avoid) 
    Q6) Talk to me about generic autoresponders and why that’s not efficient? 
    Q7) What are your predictions for 2021 for the auto industry? 
    Q8) What are your 3 best nuggets (advice) for a small to mid-size dealer (whether Canada or US-based) running lean (inventory, staff) during these times?

    Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast​

    • 29 min
    UCDP Ep #25 Carvana, Vroom, Digital Retail, CRM, & Used Car Marketplace w/ Steve

    UCDP Ep #25 Carvana, Vroom, Digital Retail, CRM, & Used Car Marketplace w/ Steve

    Steve is back for another episode of the UCDP where we catch up on hot industry topics including digital retail for used car dealers; Carvana and other public online used car dealers; as well as how the used car marketplace is performing in 2021. Some of the questions asked include:

    1. What has Steve been seeing in terms of recovery (2021) and used dealers starting to pick up momentum?
    2. Steve, what are you seeing in terms of tax season activity, any pickup from the stimulus checks? 
    3. What are your thoughts on the sub-prime market for 2021?
    4.  Let’s revisit Carvana, Vroom, and how they fared in 2021?
    5. Are you (Steve) seeing used car dealers use digital retail?
    6. What are some best practices (from a CRM standpoint) you see successful dealers leverage?
    7. What are you optimistic about in 2021?

    Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast

    • 13 min
    UCDP Ep #24 Jeff Martin of TXIADA on the importance of dealer associations

    UCDP Ep #24 Jeff Martin of TXIADA on the importance of dealer associations

    Jeff Martin the executive director of the TXIADA sits down with Selly CEO Zach Klempf to discuss the importance of independent dealer associations as well as timely topics for used car dealers.
    Some of the questions asked include:
    1.  For those unfamiliar with TXIADA give us a high level about the size and impact of the TXIADA? 
    2. A lot of used car dealers are aware of IADAs but may not be members, why should they join an IADA and what does TXIADA do specifically for used car dealers in Texas? 
    3. What was 2020 like from the lens of an IADA director, what problems did you help dealers navigate? 
    4. How has Jeff seen used car dealerships evolve over the last 14+ years you’ve been running TXIADA? 
    5. Compliance is often overlooked by used car dealers or not taken as seriously as it should be, what have has Jeff learned about the importance of compliance for used car dealers? 
    6. What are Jeff's thoughts on online dealers like Carvana and Vroom? 
    7. What is Jeff optimistic about in 2021 for dealers?

    Read the transcribe - https://blog.sellyautomotive.com/blog/interview-w/-director-of-txiada-on-importance-of-dealer-associations  

    Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast​

    • 25 min
    UCDP Ep #23 ~ Interview with CEO of Cars.com Inc on Used Car Dealers Online Presence

    UCDP Ep #23 ~ Interview with CEO of Cars.com Inc on Used Car Dealers Online Presence

    In this episode of the Used Car Dealer Podcast, Zach interviews Alex Vetter the CEO of Cars.com in an insightful interview about small business, online presences, and the differentiation of Cars.com versus other auto marketplaces.

    Some of the other topics they discuss include:

    Q1) For those of us listening talk about how you got into Cars.com in the early days and eventually become the CEO?

    Q2) It’s been a roller coaster of a year for dealers, talk to me about what you have observed from your lens at Cars.com and the way consumers have interacted and purchased vehicles from dealerships?

    Q3) How has Cars.com’s strategy differentiated from other marketplaces like CarGurus or TrueCar?

    Q4) What have you guys been working on with the Dealer Inspire brand in terms of digital retail and allowing dealers to interface with consumers online?

    Q5) Talk about the amount of in-market shoppers that visit Cars.com monthly and how a small independent dealership can be competitive and be visible online (through Cars.com)?

    Q6) What are your thoughts on online dealers like Carvana and Vroom who have taken public markets by storm and subscriptions for automotive.

    Q7) What are some of your predictions for 2021 and what’s coming down the pipeline from Cars.com?

    Q8) What is Cars.com doing that uniquely helps independent dealers compete in the ultra-competitive used car marketplace?

    Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast

    • 18 min
    UCDP Ep #22 - Interview with a Used Car Dealer Operator on Challenges and Success of 2020

    UCDP Ep #22 - Interview with a Used Car Dealer Operator on Challenges and Success of 2020

    In this special episode of the Used Car Dealer Podcast Zach and Steve talk with used car dealer owner and operator Michael Greer on the challenges and successes of 2020. This is the first retail dealer we have brought on the podcast and a very interesting episode. They discuss a variety of topics from vehicle acquisition and pricing during the pandemic to online car sales. Some of the topics they discuss include: 
    1. How Michael got into the car business and what's unique about his store   
    2. How has Michael's floor plan been impacted?
    3. How has the way his store purchases inventory changed during the pandemic? 
    4. The impact technology has had on the way Michaels dealership operates 

    Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast

    • 26 min

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6 Ratings

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