What's the T | The TransLink Podcast TransLink

“Transportation might only be a small part of everyday, but it is that part that makes everything else possible.” Those are the astute words of Chris Chan, manager of travel training at TransLink. Chris shares his challenges learning how to use transit as a newcomer and how that informs his mission to ensure new riders are setup for success as part of fostering a transit system that is welcoming to all ages and abilities.

"My name is Taylor!" It's been a long time coming as Taylor Swift's Eras Tour comes to Vancouver in December. How does SkyTrain plan extra service on the Expo and Millennium Lines for large events like this? What about when there's single tracking or shuttle trains for track maintenance? Explaining it all is Ian Fisher, manager of operations planning for SkyTrain.

Our popular @TransLink X (Twitter) account is one of the most followed in Metro Vancouver and is known for delivering top-notch customer service to our riders. Meet one of the voices behind the keyboard answering your questions. Discover the role the Customer Information team plays in delivering up-to-date transit information to your fingertips.

Step aboard with us for ride-along with Transit Security! We walk the walk and learn more about their role is in supporting and fostering a safe and reliable transit system for you. 

You hear the voice every day as it narrates your SkyTrain commute, telling you what the next station is. But have you wondered who the voice belongs to? Listen to find out.

We wrap up the second season by giving you the "T" on what it's like to operate the West Coast Express. What are some of the most common reasons for delays? And what makes the WCE experience so special?