Healthcare Leadership Podcast ReferralMD

In this episode of the Healthcare Leadership Podcast, host Jennifer Thompson discusses the insights from the 2021 Consumer Experience Trends in Healthcare with Press Ganey’s Director of Channel Partnerships Matthew Davis, to determine the biggest shifts in patient habits that your practice needs to know – and how to improve their digital footprint accordingly.Since 2019, Press Ganey has gathered patient surveys to produce an annual report of what is driving them to pick one provider over anot...

Consumerism in healthcare is here to stay. One of the increasingly necessary methods for attracting patients who may be shopping around for a new provider is the incorporation of price transparency into the way your practice operates.In this episode of the Healthcare Leadership Podcast, host Jennifer Thompson chats with Michael Havig M.D., orthopedic surgeon, managing partner at OrthoCollier, and founder of HealthMe, to discuss his expertise on transparent pricing and bundled healthcare.

Many practice managers and physicians have so much going on in their day-to-day operations, IT and cybersecurity often becomes an afterthought, despite the healthcare industry being a particularly common target for complex and aggressive cyberattacks. Cybersecurity insurance can help protect healthcare practices without requiring constant attention and high costs from the practices themselves. In this episode of the Healthcare Leadership Podcast, host Jennifer Thompson chats with Chris B...

How do you know if a private equity sale or partnership is right for your practice?In this episode of the Healthcare Leadership Podcast, host Jennifer Thompson sits down with Justin Hand, founder and managing director of Westcove Partners, a healthcare-focused investment bank based in California, to answer common questions about private equity and discuss the interests of independent practices considering the jump into a private equity partnership.

Ever wondered how to raise your practice profile and build your brand through PR and media? In this week’s episode of the Healthcare Leadership Podcast, host Jennifer Thompson sits down with former reporter, news anchor, and long-time public relations professional Keith Landry to discuss how doctors and medical practices can leverage their expertise and take advantage of PR opportunities.

Recruiting and retaining the right talent at a medical practice has become a much greater challenge in recent years, especially due to the disruption of COVID-19 and the era of what has been called “The Great Resignation.”How can healthcare leaders identify and onboard the employees who will fit in well with their teams, be passionate about the work, and commit to the practice for the long haul?In this episode, host Jennifer Thompson discusses tools and tips related to taking care of employee...