Hire and Empower with Molly McGrath

Molly McGrath
  • 4.7 (13)
  • Management
  • Weekly

This podcast is dedicated to providing the key ingredients to transform your employees into a dream team that creates consistent results in every aspect of the business including; team empowerment, leadership, business development, communication hiring, and firing. As some of the country's leading staffing & management consultants, we help business owners (Entrepreneurs) and the team that support them (Intrapreneurs) to powerfully connect and work together to grow the business, together.

  1. 2d ago

    Episode 380: The 6 Hidden Law Firm Revenue Leaks That Aren't Marketing

    Your year-end revenue is already sitting in your CRM. Most firms keep buying leads while prospective clients fall out of intake untracked, follow-up stops at touch three, and active matters sit with no next milestone on the calendar. In this episode, Molly breaks down the six law firm revenue leaks that have nothing to do with marketing, split between pre-engagement and post-engagement, and why you need to find them before you build your 2027 marketing budget. Key Takeaways: How to track cancellations and reschedules so intake knows exactly where prospective clients fall out before the consult What follow-up really takes: touch six converts best, and the average law firm lead journey runs 4.7 months The biggest of the law firm revenue leaks: active clients with no milestone scheduled through completion How to flag flat fee matters where scope creep has grown the work past the original fee Why every practice area has a recurring revenue opportunity that also raises your firm's value when you sell The Q4 revenue recovery day: two teams, one scoreboard, and one owner per leak, scheduled within 7 days Quote for the Show: "Stop buying new leads to pour into a leaking bucket. The revenue you need is already sitting in your firm." - Molly McGrath Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/   The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/Ut1V2E174-Q

  2. Oct 27

    Episode 379: How to Face Lawyer Burnout When Success Looks Good on Paper

    Your best billing month can still be the one you dread walking into. Plenty of attorney-owners double revenue, take the family vacation, buy the beach house, and still wake up asking why they went to law school. In this episode, Molly and Wendy Meadows, walk through why women attorneys mistake the disconnect for something wrong with them, how gratitude and looking back ease lawyer burnout, how Wendy left litigation for family law mediation without losing half her revenue overnight, and her Law Mamas Going Solo mastermind for lawyer moms ready to hang their own shingle. Key Takeaways: Why the disconnect starts quietly, with strong monthly billing and steady clients but no joy left in the work How to look back five years and credit what you built before racing to the next client or fire What Wendy felt cross-examining another mom during a 10-day trial, and why she decided to stop litigating The one question to ask when resentment builds: where am I abandoning myself in this practice right now How to leave a practice area you hate in baby steps by finishing open trials while growing mediation Why it is what it is stays a choice, and how a practice by design eases lawyer burnout Quote for the Show: "Oftentimes in law, we're not fighting our battle, we're fighting other people's battles." - Wendy Meadows Connect with Wendy:  Website: https://wendysmeadows.com LinkedIn: https://www.linkedin.com/in/wendy-s-meadows/ Facebook: https://www.facebook.com/profile.php?id=100072318214998 Instagram: https://www.instagram.com/wendy_s_meadows/ Law Mamas Going Solo Mastermind Application: https://wendysmeadows.com/law-mamas-going-solo-mastermind/ Free Sparkle and Grit Playbook: https://www.sparkleandgrit.com/playbook Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/   The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/2Cgbc-Ua3-g

  3. Oct 21

    Episode 378: The 90-Day Community Growth Coordinator Roadmap

    In this episode, Molly breaks down the 90-day plan for a community growth coordinator, the person who owns your referral pipeline from creation through movement, and why relationships without a system are just activity. Molly walks through the 30-60-90 day roadmap for your community growth coordinator, the top 20 referral relationships sorted into three tiers with a contact cadence for each, the Monday huddle and Friday close that take 25 minutes a week, and the five questions to answer for every name on your list. Key Takeaways: The 3 phases of a community growth coordinator's first 90 days: build the tracker, create mutual value, convert to signed cases How to tier your top 20 referral relationships with a weekly, biweekly, or monthly contact cadence The 5 questions to answer for every name: who owns it, last touch, next action, when, and what it produced Why a next action without a date does not exist and no touch in 30 days means a dormant relationship What 25 minutes a week looks like: a 10-minute Monday huddle and a 15-minute Friday close with the KPI scorecard How referrals become forecasts, not luck, once you track pipeline value and cost per referral case instead of activity Quote for the Show: "If the answers only live in somebody's head, you have a contact list, not a pipeline." - Molly McGrath Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/   The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/sEUcgraDkWo

  4. Oct 15

    Episode 377: The $10k Breakfast Your Law Firm Keeps Skipping

    Your marketing dashboard is probably an activity report. It tracks impressions and likes, yet nobody in the room can say what a signed case costs by channel or by source. In this episode, Molly breaks down how to build the business case for a community growth coordinator, the person who owns your referral relationships, and why that human seat still beats paid attention even when AI is writing your content. Key Takeaways: Why AI can scale your content but cannot take a referral source to lunch or speak on other people's platforms The difference between rented attention that ends when you stop paying and relationships you own What to expect at 6, 12, and 24 months, from mapping your top twenty to partners who refer for you The one question to ask your vendor: what does it cost to acquire a signed case by practice area and channel How to name a person or partner as the source on every signed client, then check if 40% came from relationships  Why a community growth coordinator is what frees you from the file to make the strategic moves you say you want Quote for the Show: "AI scales your voice. A community growth coordinator scales your trust." - Molly McGrath Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/   The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/VGXs7zcBywA

  5. Oct 7

    Episode 376: THE PNC RECOVERY SYSTEM: How to Bring "Dead" Prospective New Clients Back to Life

    Molly breaks down the PNC Recovery System, a phone, email, and text law firm lead follow-up process for prospective new clients who never hired you, and why so many law firms let paid-for leads go quiet after one call. You'll learn how to follow up with prospective clients who did not hire, how to prioritize consults, unsigned engagement agreements, and no-shows, what to say when a prospective client hired another attorney, and how to track law firm lead follow-up and recovered revenue every week, so your firm turns the leads you already paid for into signed clients. Key Takeaways: Start with the consults who did not hire. Pull the last 90 days first, then six and 12 months back, and work those consults before unsigned engagement agreements, cancellations, and no-shows. Never open the call with "just following up." Say the attorney asked you to reach out, name the matter, ask whether they got everything taken care of, then stop talking and listen. Meet every objection with a curious question. When they say it was too expensive, ask whether it was the total investment, the timing, or the payment plan, and let them answer. One phone call does not make a lead dead. Block 30 minutes every day for law firm lead follow-up across phone, text, and email, and test which days and times convert best in your market. The recovery campaign diagnoses the leak. Bring the prospective client's exact words to your Monday huddle so intake, marketing, and the consultation room fix why people disappeared in the first place. ‌ ‌ Quote for the Show: "Before you say we need more leads, I want to ask you what happened to the leads you already had." - Molly McGrath Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/   The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/JwNu4yp8byA

  6. Oct 1

    Episode 375: You Can't Grow a Law Firm Doing Everything Yourself (ft. Sam Butcher)

    *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "8690f272-7382-4eb9-ac03-ddcf9185e849" data-testid= "conversation-turn-10" data-scroll-anchor="true" data-turn= "assistant"> *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "request-WEB:fadca77c-d598-4883-9d08-f5936404db56-20" data-testid= "conversation-turn-4" data-scroll-anchor="true" data-turn= "assistant"> *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "8690f272-7382-4eb9-ac03-ddcf9185e849" data-testid= "conversation-turn-10" data-scroll-anchor="true" data-turn= "assistant"> *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-(--header-height)" dir="auto" data-turn-id="11719b1f-6439-4c14-b996-bf72039ac7ce" data-testid="conversation-turn-27" data-scroll-anchor="false" data-turn="user"> Molly and Sam Butcher, certified elder law attorney and founder of Butcher Elder Law, trace how his firm went from one attorney and one paralegal to a team of nine, and why you can't grow a law firm doing everything yourself. You'll learn how to grow a law firm without doing everything yourself, when to hire an associate attorney, how to delegate as a law firm owner, and how to build a referral network with other attorneys, so your firm serves more families without every meeting landing on your calendar. Key Takeaways: Put every team member where they actually want to work. A client services coordinator who loved clients but not the phones hired her own replacement and moved toward drafting and signing meetings.  Let your team run the weekly numbers meeting. When staff ask the attorneys why consultation conversion sat at 50% one week, the rate tends to move, and here it climbed to 63% the next. One bad hire is not a verdict on the role. The first overseas digital marketing hire missed, so the director of operations hired again, set KPIs, and found a manager who tracks cost per workshop attendee. Hand off the small decisions you still agonize over. The Christmas card that used to eat the owner's November now gets picked by the team in October and announced at the weekly meeting. Ask what you want, then name what's stopping you. For most attorney-owners the answer is time, and a second associate running vision, design, and signing meetings is how you buy it back within 12 months. ‌  Connect with Sam: Website:  https://butcherelderlaw.com/ LinkedIn: linkedin.com/in/samuel-v-butcher-esq-rph-cela-16b14812/?skipRedirect=true  Facebook: https://www.facebook.com/ButcherElderLaw Instagram: https://www.instagram.com/butcherelderlaw/   Quote for the Show: "Other people can do these things just as effectively or maybe more effectively than you can do them." - Sam Butcher Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/R8tdhCqVJMo

  7. Sep 22

    Episode 374: The Top 20 Rule Behind Every Law Firm Referral Network

    *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "8690f272-7382-4eb9-ac03-ddcf9185e849" data-testid= "conversation-turn-10" data-scroll-anchor="true" data-turn= "assistant"> *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "request-WEB:fadca77c-d598-4883-9d08-f5936404db56-20" data-testid= "conversation-turn-4" data-scroll-anchor="true" data-turn= "assistant"> *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "8690f272-7382-4eb9-ac03-ddcf9185e849" data-testid= "conversation-turn-10" data-scroll-anchor="true" data-turn= "assistant"> *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-(--header-height)" dir="auto" data-turn-id="11719b1f-6439-4c14-b996-bf72039ac7ce" data-testid="conversation-turn-27" data-scroll-anchor="false" data-turn="user"> In this episode, Molly maps out what a community growth coordinator actually does every day. You'll learn how to build a law firm referral network around 20 power partners, what a weekly business development scorecard for a law firm should track, how to structure a Monday map and Friday wrap, and how to track referral sources in your CRM so you know exactly which relationships produce cases. Key Takeaways: Build the territory before you build the calendar. Every relationship in a law firm referral network lands in one of three lanes with its own cadence: power partners get weekly contact, development partners get monthly contact and a spot for your attorney on their platform, and community visibility covers events and speaking. The lane decides the calendar. Pick your top three categories for your practice area, name the six to eight people in each who know you exist but send you nothing, and tier them one through three.  The week runs on a 10-minute Monday huddle, two to three scheduled coffees or virtual meetups, five to ten new professionals added on LinkedIn, and every new contact followed up within 24 hours.  Two structured touch points: the Monday huddle, run like a military stand-up, and a Friday close that runs about five minutes longer. The coordinator leads both.  When every relationship in your law firm referral network is measured, you know where to double down and where to back off. ‌  Quote for the Show: "Referrals don't come from relationships. They come from relationships that are measured, maintained, managed every single day." - Molly McGrath 💬   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/JEtcaEYsGNg

  8. Sep 15

    Episode 373: How to Hire the Right Community Growth Coordinator using this 4-Part Framework

    *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "8690f272-7382-4eb9-ac03-ddcf9185e849" data-testid= "conversation-turn-10" data-scroll-anchor="true" data-turn= "assistant"> *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "request-WEB:fadca77c-d598-4883-9d08-f5936404db56-20" data-testid= "conversation-turn-4" data-scroll-anchor="true" data-turn= "assistant"> *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "8690f272-7382-4eb9-ac03-ddcf9185e849" data-testid= "conversation-turn-10" data-scroll-anchor="true" data-turn= "assistant"> *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-(--header-height)" dir="auto" data-turn-id="11719b1f-6439-4c14-b996-bf72039ac7ce" data-testid="conversation-turn-27" data-scroll-anchor="false" data-turn="user"> Your job ad is wrong before it ever goes live. Most firms recruit for content production, then wonder why they hired someone who sits behind a screen all day measuring impressions. In this episode, Molly breaks down how to hire a community growth coordinator, the relationship operator who builds and owns your referral pipeline, and why the title you post determines who shows up. She walks through the five-part scorecard to build before you interview, the job ad language that filters out keyboard warriors, what this role actually pays in today's market, and the one filter question that tells you more than the entire resume. Key Takeaways: The 5 things to score before you interview anyone: relationship depth, outbound comfort, rejection resilience, tracking systems, and coachability Why you should stop requiring solely from legal industry experience and recruit from pharma, title, mortgage, nonprofit development, and staffing instead How to write a job ad that names the activity level up front (outbound calls per week, in-person meetings per month, and the share of time out of the office) What this role pays and why undervaluing the seat costs you more than the salary does The one filter question to put in the application: describe a professional relationship you have kept alive for 12 months with no transaction attached Why the real resistance to this hire is not the money, it is what the attorney has to give up once someone else starts booking the rooms  Quote for the Show: "Stop asking, do I like this person, and start asking, can they produce the results?" - Molly McGrath  💬   Links: Podcast with Carlos Ferrerosa: https://youtu.be/DDABJh8bStc Podcast with Cassidy Lewis: https://youtu.be/H7t1nngx5Xk Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/D8hwe8UrIPk

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4.7
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13 Ratings

About

This podcast is dedicated to providing the key ingredients to transform your employees into a dream team that creates consistent results in every aspect of the business including; team empowerment, leadership, business development, communication hiring, and firing. As some of the country's leading staffing & management consultants, we help business owners (Entrepreneurs) and the team that support them (Intrapreneurs) to powerfully connect and work together to grow the business, together.

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