Managing Dental Drama

Consultant and Dentist Duo; Practice Problems
  • 4.9 (34)
  • ENTREPRENEURSHIP
  • UPDATED WEEKLY
Managing Dental Drama

Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners! 

  1. 1D AGO

    Etiquette When “Stealing” Employees

    Dr. Kuba and Bethany are back in the closet today because they have an extra dramatic topic – stealing employees! When should a doctor check references? What are the rules about contacting an existing employer? What if the employee works for somebody that you know – what should you do? Dr. Kuba and Bethany dive deep and talk about some sticky situations that can come up in this process. It is a delicate subject to say the least, but the tips are critical when hiring. So, listen closely!  Previous Episodes Worth Revisiting:  Spotting Employee Burnout My Employee Quit, Now What?   📣JULY CONTENT STILL AVAILABLE!! Go check it out TODAY!! Subscribe to Level 2 to access content related to building and maintaining a successful practice brand. You can’t miss this month’s content!   Managing Dental Drama Subscription Check out THE HUB for essential practice documents. Be sure to check out all of the HR support documents!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    34 min

  2. JUL 7

    Dr. Jones Talks About Retirement

    Bethany’s dad, Dr. Jones, is back in the studio, and today he is talking about a subject that is often on everyone’s mind – retirement! He takes us through the history of retirement as well as his personal subjective evaluation of retirement. Listeners will be eager to know – when is Dr. Jones retiring?? He answers this and much more while also thoroughly discussing this important subject. Whether you are 20 or 92, you do NOT want to miss this episode.  Previous Episodes Worth Revisiting:  An Interview with Bethany’s Dad – Dr. Jones  A Second Interview with Bethany’s Dad – Dr. Jones  📣JULY CONTENT AVAILABLE!! Go check it out TODAY!! Subscribe to Level 2 to access content related to building and maintaining a successful practice brand. You can’t miss this month’s content!   Managing Dental Drama Subscription Check out THE HUB for essential practice documents. Be sure to check out the “Morning Huddle Bundle” for various options on executing an effective huddle.  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    52 min

  3. JUN 30

    Resources Every Practice Needs

    20 minutes – that is all it is going to take to listen to this week’s essential episode. Listen as Bethany quickly unpacks eight foundational resources that every practice needs. She focuses on two different “buckets” of advice – first, she selects her top four (gasp, only four!?!?) favorite books for practice leaders and teams. Then, she tells listeners the MUST-HAVE professionals to ensure that you are fully supported in your practice and team. At the end of this short episode, you are going to be equipped with foundational resources that will positively impact you and your team, so listen up! Previous Episodes Worth Revisiting:  The Importance of Mental Health in the Workplace July 4th Special – HR and Holiday Basics  📣JULY CONTENT RELEASED EARLY!! Go check it out TODAY!! Subscribe to Level 2 to access content related to building and maintaining a successful practice brand. You can’t miss this month’s content!   Managing Dental Drama Subscription Check out THE HUB for essential practice documents. The “Dropping Insurance” buddle is officially available. Buy it today to develop a strategic and successful plan for reducing your reliance on insurance.  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    24 min

  4. JUN 23

    When to Call it Quits on an Employee

    The hardest decision any leader must make is when to ultimately call it quits on an employee. It is a gut wrenching process that cannot be taken lightly. In this episode, Dr. Kuba and Bethany discuss the importance of giving a team member every opportunity to be successful, and it is important for the practice leader to consider changing the person’s roles and responsibilities to better fit his or her strengths. However, when all options fail, a practice leader must make a decision to part ways with the employee. Listen in to hear all of the thought processes behind this grueling decision.  Previous Episodes Worth Revisiting:  When to Coach and When to Fire Underperforming Employees How to Fire Employees 📣LAST WEEK - June Bonus Content still available!! Subscribe to Level 2 to access a fool-proof system for preventing cancellations in your practice. You can’t miss this month’s content!   Managing Dental Drama Subscription Check out THE HUB for essential practice documents. The “Dropping Insurance” buddle is officially available. Buy it today to develop a strategic and successful plan for reducing your reliance on insurance.  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    33 min

  5. JUN 16

    How to Effectively Welcome a New Employee

    First impressions are everything, especially when welcoming a new employee to the team. Just as the leadership team is hoping that they struck gold with their new employee, the new team member is also hoping they risked everything for the right practice. So, these first few days and weeks are critical for setting the right tone and creating a welcoming experience. In this episode, Dr. Kuba and Bethany discuss her second location and the four new team members that she is currently bringing on board. She and Bethany talk about various ways to make the new team members feel welcome while also setting clear role and culture expectations. This episode is a must listen for all practice owners, managers, and team leads!  Previous Episodes Worth Revisiting:  The Basics of Team Building  Thoughts on Employee Retention  📣June Bonus Content available!! Subscribe to Level 2 to access a fool-proof system for preventing cancellations in your practice. You can’t miss this month’s content!   Managing Dental Drama Subscription Check out THE HUB for essential practice documents. The “Dropping Insurance” buddle is officially available. Buy it today to develop a strategic and successful plan for reducing your reliance on insurance.  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    40 min

  6. JUN 9

    Summer Fun = Summer Productivity

    Bethany’s dad, Dr. Jones, is back!! In this episode, he and Bethany discuss the importance of recognizing that restless energy and even apathy that some team members experience in the summer months. It is hard to stay focused on work when we really want to play. Yet, the summer months can often be productive months for the practice IF we have a team that is focused and willing to work hard. Dr. Jones shares some of the small but significant things he has done with and for his team to create the feeling of fun. By incorporating small and simple moments of fun, team members can scratch the itch of summer fun while still being present and productive for the practice. If you need to have a productive summer, you can’t miss this episode!   Previous Episodes Worth Revisiting:  Staying Motivated Thru 2024  What to Do When I Just Don’t Care  📣June Bonus Content available!! Subscribe to Level 2 to access a fool-proof system for preventing cancellations in your practice. You can’t miss this month’s content!   Managing Dental Drama Subscription Check out THE HUB for essential practice documents. The “Dropping Insurance” buddle is officially available. Buy it today to develop a strategic and successful plan for reducing your reliance on insurance.  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    38 min

  7. JUN 2

    Why Training Doesn’t Stick

    Why are changes and improvements so hard to implement? Maybe we start strong, but then old habits die hard. Or, maybe we never even started with the improvement. Why? In this episode, Dr. Kuba and Bethany discuss the challenge of implementation. They incorporate several real scenarios of team members and discuss the WHY behind the lack of implementation. In one of the scenarios, an attitude of resistance was the cause, while another scenario proved to be simply a “ceiling” issue. In order to correct a lack of implementation, it is critical that team leaders understand their team’s default so that effective long-term solutions can be made.  Previous Episodes Worth Revisiting:  Staff Accountability  Holding Team Members Accountable  📣June Bonus Content available TODAY!! Dr. Jones joins the bonus episode! He and Bethany discuss the challenge of patient communication. Dr. Jones shares his unconventional way of getting patients to relax through communication. Don’t miss out! Subscribe today!  Managing Dental Drama Subscription Check out THE HUB for essential practice documents. Don’t waste time creating resources and plans from the ground up. Let us help!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    36 min

  8. MAY 26

    How to Get the Most Out of a Dental Conference

    A dental conference can be so incredibly exciting and ALSO so incredibly overwhelming. It is such an investment of time, money, and energy. So, it is critical to get an excellent return on your investment. In this episode, Bethany gives a specific strategy to ensure that every course attendee (includes ALL team members) gets the most out of the conference. In this episode, she tells course participants to set aside a couple of hours to organize course content into actionable items with specific timelines. If you have had or are going to a dental conference, this episode is a MUST listen!! Previous Episodes Worth Revisiting:  Setting Your Course for Education in 2025 CE Solution – Best Education Course!  ⏰📣Don’t miss out on the AAPD special!! For anyone who signs up for the Level 2 Subscription (Practice Pro) by this Saturday, May 31, you get ONE MONTH FREE!! 🫵🎊 Subscribe TODAY!!  Managing Dental Drama Subscription Check out THE HUB for essential practice documents. Don’t waste time creating resources and plans from the ground up. Let us help!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    22 min
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4.9
out of 5
34 Ratings

About

Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners! 

Information

  • Creator
    Consultant and Dentist Duo; Practice Problems
  • Years Active
    2021 - 2025
  • Episodes
    202
  • Rating
    Explicit
  • Copyright
    © 2025 Managing Dental Drama
  • Show Website
    Managing Dental Drama

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