The Modern Hotelier

David Millili & Steve Carran
  • 5.0 (39)
  • PLACES & TRAVEL
  • UPDATED WEEKLY
The Modern Hotelier

Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.

  1. 3 DAYS AGO

    #138: Inside the Apartment-Style, Tech-enabled Hospitality Model of Mint House | with Christian Lee

    In this episode, we’re joined by Christian Lee, CEO of Mint House, a pioneer in flexible living that’s revolutionizing the way we experience travel. Christian’s journey is anything but conventional, from growing up in Fargo, North Dakota, to living in Lahore, Pakistan, and climbing the corporate ladder from Citigroup to WeWork before landing at Mint House. We dive into how Mint House bridges the gap between the comfort of home and the consistency of a hotel, offering a unique alternative to Airbnb. Discover how Mint House caters to the modern traveler with apartment-style hotels that provide the security and personalization of a hotel stay, minus the hassle. Key Topics: How is Mint House adapting to the changing landscape for digital nomads and hybrid workers?What pivotal moments shaped Christian’s journey from investment banking to leading Mint House?How is Mint House leveraging technology to deliver a truly custom experience?Where is travel heading, and how is Mint House leading the rise of managed residential hospitality?Whether you're a hotelier looking to stay ahead of industry trends or a traveler curious about the next evolution of accommodation, this episode offers a fresh perspective on hospitality. Tune in to The Modern Hotelier – Hospitality's Most Engaged Podcast – and discover how Mint House is changing the game. Watch the FULL EPISODE on YouTube: https://youtu.be/ZPlcfxUTUMA Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More Media Links:Christian on LinkedIn: https://www.linkedin.com/in/christian-lee-1a1837b/ Mint House: https://minthouse.com/ For full show notes head to: https://themodernhotelier.com/episode/138 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...

    39 min

  2. 5 DAYS AGO

    #137: Behind Basecamp Resort's Development & Growth | with Sky McLean

    How do you build a hospitality brand that combines the best of Airbnb and traditional hotels? In this episode, we sit down with Sky McLean, CEO and Founder of Basecamp Resorts, the fastest-growing hospitality brand in Western Canada. Sky shares her journey from real estate development to creating a hotel brand that blends the best of Airbnb and traditional hospitality—offering the flexibility of home-style accommodations with the service and reliability of a hotel. We dive into: How Sky raised millions in funding through InstagramThe growing demand for apartment-style hotel suitesThe challenges (and wins) of scaling from 1 to 13 propertiesThe role of Nordic Spas in the future of hospitalityHow AI and tech are changing hotel operationsIf you're into hospitality, real estate, or just love a bold entrepreneurial story, this one’s for you. Watch the FULL EPISODE on YouTube: https://youtu.be/uUrLYDNelNY Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More Media Links:Sky on LinkedIn: https://www.linkedin.com/in/sky-mclean-2299a420/ Basecamp Resorts: https://www.basecampresorts.com/ For full show notes head to: https://themodernhotelier.com/episode/137 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...

    23 min

  3. FEB 13

    #136: How Accor is Handling Procurement & Sustainability | with Caroline Tissot

    In this episode of The Modern Hotelier, we welcome Caroline Tissot, Chief Procurement Officer at Accor, for an eye-opening conversation on procurement, sustainability, and the evolving landscape of the hospitality industry. Caroline shares her journey from consulting to leading procurement at one of the world’s largest hotel groups, giving insights into how Accor is driving sustainable practices, eliminating single-use plastics, and optimizing supply chains globally. We also dive into:  How procurement is shaping the future of hospitalityChallenges and successes in sustainability initiativesEmerging trends like AI and carbon footprint reductionCaroline’s personal career advice for aspiring C-level executivesWhether you're a hotelier, industry leader, or just passionate about the future of hospitality, this episode is packed with valuable takeaways. Watch the FULL EPISODE now and elevate your industry knowledge: https://youtu.be/k4NPGpoCmWw Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More Media Links:Caroline on LinkedIn: https://www.linkedin.com/in/caroline-tissot-0a8955/ Accor: https://group.accor.com/ For full show notes head to: https://themodernhotelier.com/episode/136 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...

    26 min

  4. FEB 11

    #135: The Future of Loyalty Rewards for Hotels | with Brian Kelly, The Points Guy

    Did you know that there are highly effective strategies for maximizing travel rewards through loyalty programs?  In this episode, we sit down with Brian Kelly, the founder and CEO of The Points Guy, to talk about travel hacking, loyalty programs, and making the most out of points and miles. Brian shares his personal journey, from booking his first family vacation with points at age 12 to building a multi-million-dollar business that helps travelers unlock luxury experiences for less. Key Topics includes:  The biggest mistakes people make with pointsWhy airline status isn’t what it used to beThe future of hotel loyalty and how independent properties can level upHis new book, "How to Win at Travel", packed with insider tipsThe best travel hacks for scoring premium flights and hotelsIf you want to stop leaving money on the table and start traveling smarter, this episode is a must-listen. 🚀 Watch the FULL EPISODE now & learn how to master the art of points and miles: https://youtu.be/XqGwZgUM8rQ Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More Media Links:Brian on LinkedIn: https://www.linkedin.com/in/thepointsguy/ The Points Guy: https://thepointsguy.com/ Books:How to Win at Travel: https://www.amazon.com/How-Win-Travel-Brian-Kelly/dp/1668068656 For full show notes head to: https://themodernhotelier.com/episode/135 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...

    48 min

  5. FEB 6

    #134: Inside the Only 100% Electric, Zero Emission Hotel in the United States | Hotel Marcel with Ben Webster

    What does it really mean to be a sustainable hotel? In this episode, Ben Webster, General Manager of Hotel Marcel, joins us to break down how his property became the first and only all-electric, solar-powered, LEED Platinum-certified, fossil-fuel-free hotel in the U.S.. From historic preservation to cutting-edge energy solutions, Ben shares insights for hoteliers looking to embrace sustainability, the real costs (and savings) of going green, and why so many companies talk the talk but don’t walk the walk when it comes to hosting sustainable events. Key Topics: What does it truly mean for a hotel to be sustainable?How does the hotel engage guests in its sustainability efforts?The Challenges and Trends in Sustainable HospitalityWhy do many Fortune 500 companies claim to prioritize sustainability but fail to book sustainable venues?If you're in hospitality, this episode is a wake-up call—because sustainability isn’t just a trend; it’s the future. Watch the FULL episode here: https://youtu.be/s5wShlHrLAc Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More Media Links:Ben on LinkedIn: https://www.linkedin.com/in/ben-webster-cha-91390181/ Hotel Marcel: https://www.hotelmarcel.com/ For full show notes head to: https://themodernhotelier.com/episode/134 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...

    39 min

  6. FEB 4

    #133: Talking Profitability in the Hotel Business | with Monty Bennett of Ashford Inc.

    In this episode of The Modern Hotelier, we sit down with Monty Bennett, Chairman & CEO of Ashford Group of Companies, one of the leading real estate firms in hospitality. With over 30 years of experience, Monty has built an empire of over 100 hotels and advises two publicly traded REITs. From his Cornell beginnings to navigating economic downturns, industry trends, and the evolving future of travel, Monty shares game-changing insights into hotel investment, sustainability, and the rising demand for leisure-driven experiences. Key Topics: How does Ashford stay ahead in a volatile industry?Why are hotel tech adoption and sustainability such uphill battles?What’s coming for hospitality in 2025 and beyond?Join Steve Carran and David Millili for an insightful and entertaining conversation with a true hospitality mogul. Don’t miss this deep dive into the business of hotels, real estate, and leadership! Watch the FULL episode here: https://youtu.be/n5UHFu27cu0 Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More Media Links:Mont on LinkedIn: https://www.linkedin.com/in/monty-bennett-592a7b1a3/ Website: https://montybennett.co/ Ashford Inc.: https://www.ashfordinc.com/ For full show notes head to: https://themodernhotelier.com/episode/133 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...

    31 min

  7. JAN 30

    #132: Sarah Dandashy on the LA Wildfires and the Impact on Hospitality & Travel Industry

    In this special edition of The Modern Hotelier, we focus on one of the most significant events impacting the hospitality industry this month—the devastating wildfires in Los Angeles. Joining us is Sarah Dandashy, an industry expert and longtime LA resident, who shares her firsthand experience of the fires, the resilience of the community, and how hospitality businesses stepped up in a time of crisis. Hosts Steve Carran and David Millili discuss the broader impact of the fires on tourism, hotel occupancy, and the travel industry, drawing parallels to past crises like 9/11 and the Maui wildfires. They also explore how businesses and individuals can prepare for emergencies and provide tangible ways to support those affected. Key Topics: How LA residents, businesses, and the hospitality industry came together to support those affected. The Community Response & Hospitality Industry’s Role The Fires’ Ihttps://www.facebook.com/AskAConcierge/mpact on Hospitality & Tourism Why is it important to have an emergency planIf you're looking for insights on disaster response in hospitality, community resilience, and ways to help LA rebuild, this episode is a must-listen. Watch the FULL episode here: https://youtu.be/dBuWKfp3Kks Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More Media Links:Sarah on LinkedIn: https://www.linkedin.com/in/sarahdandashy/ Instagram: https://www.instagram.com/askaconcierge/ Facebook: https://www.facebook.com/AskAConcierge/ YouTube: https://www.youtube.com/c/AskAConciergeTV Twitter: https://twitter.com/AskAConcierge/ Ask a Concierge: https://askaconcierge.tv/ For full show notes head to: https://themodernhotelier.com/episode/132 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...

    20 min

  8. JAN 28

    #131: Reinventing Hotel Search Using Artificial Intelligence | with Harriet Brown

    Did you know how artificial intelligence is shaping the future of the hospitality industry?  In this episode of The Modern Hotelier, we sit down with Harriet Brown, VP of Product at Mobi.AI, to explore how artificial intelligence is revolutionizing the hospitality industry. Harriet shares insights from her impressive career, spanning AI, machine learning, and travel technology, including her time at Google and ITA Software. From personalization challenges to the future of AI in hospitality, Harriet offers a thought-provoking perspective on what’s next for the industry. Plus, hear her advice for businesses hesitant to adopt AI and her favourite "aha" moments while building at Mobi. AI. Key Topics:  How Mobi AI enhances decision-making and productivity for travelers and travel agents The importance of emotional loyalty in travel, alongside transactional loyalty What are Harriet's insights on adapting AI tools effectively and avoiding analysis paralysis Tips for creating loyalty through technology-enhanced experiences.If you’re passionate about hospitality, tech innovation, or travel, this is an episode you don’t want to miss! 🌟 Watch the FULL episode to learn how artificial intelligence is transforming the hospitality industry: https://youtu.be/u7rQ80TuRx4 This episode is sponsored by Mobi.AI: https://www.mobi.ai/ Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More Media Links:Harriet on LinkedIn: https://www.linkedin.com/in/harriet-brown-170a793/Mobi.AI: https://www.mobi.ai/ For full show notes head to: https://themodernhotelier.com/episode/131 Follow on LinkedIn: https://www.linkedin.com/company/the-... Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...

    40 min
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5
out of 5
39 Ratings

About

Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.

Information

  • Creator
    David Millili & Steve Carran
  • Years Active
    2022 - 2025
  • Episodes
    139
  • Rating
    Clean
  • Copyright
    © David Millili & Steve Carran
  • Show Website
    The Modern Hotelier

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