You Should Know

"You Should Know," a podcast delving into pivotal leadership challenges in the workplace. With broad topics, it engages anyone invested in the evolving world of work. Join us as we unravel workplace dynamics. Proudly brought to you by WRKdefined with hosts William Tincup and Ryan Leary. 

  1. 22 hr ago

    You’re More Than Your Job Title. So Why Are You Building Your Career Around One?

    Most people spend years trying to find the perfect career fit. Sarabeth Bickerton thinks that’s the wrong goal. The real problem isn’t fit. It’s belonging. People don’t want to be squeezed into someone else’s box. They want to be seen, known, and valued for who they actually are. The workforce is obsessed with skills and titles while people are searching for identity. Career belonging, professional identity, personal branding, workforce development, career growth, leadership. This conversation explores what happens when people stop defining themselves by their job descriptions. In this episode… Sarabeth explains why career belonging matters more than career fit, how professional identity evolves throughout life, and why hybrid professionals are becoming one of the most overlooked talent groups in the workforce. Sharp discussion on personal branding, career transitions, identity, leadership, and the future of work. Key Takeaways :  • Sarabeth argues people want to be “seen, known, and valued,” not simply matched to a job opening • Many employees feel invisible at work because they are viewed only through their job title instead of their broader capabilities • She believes career belonging is becoming more important than traditional notions of career fit • Sarabeth identifies three professional identity types: singularity (experts), multiplicity (generalists), and hybridity (people who combine multiple disciplines) • Hybrid professionals often create value by connecting skills and perspectives that normally exist in separate functions • Many organizations still hire using binary expert-versus-generalist thinking while overlooking hybrid talent • Companies are increasingly hiring for adaptability, agility, and the ability to navigate ambiguity because jobs are changing faster than ever • A highly skilled employee can still fail in the wrong role if their professional identity does not align with the work environment • Professional identity is fluid and evolves throughout a person’s life rather than remaining fixed forever • Losing a job, losing a loved one, and going through a divorce are three of the biggest triggers of identity crises • Many career transition programs focus on resumes and job applications before helping people understand who they are becoming • Sarabeth encourages people to map dozens of professional identities instead of reducing themselves to a single title • One of her most powerful exercises involves asking others how they perceive your impact beyond your job description • She uses “First, Best, and Only” career moments to uncover patterns of unique strengths and identity traits • Personal branding is not about marketing yourself. It starts with understanding your identity first • The biggest career breakthroughs often happen when people finally find language that accurately describes who they have been all along Guest : Sarabeth Bickerton  Founder of More Than My Title, author, researcher, and career strategist helping professionals understand their professional identity, build career belonging, and move beyond the limits of job titles and traditional career paths. LinkedIN : https://www.linkedin.com/in/sarabethberk/ Connect with Us :  William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ WRKdefined :  Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

    37 min
  2. 26 May

    AI Isn’t Coming for HR. Bad HR Is Already Dead.

    Only 6% of businesses in Ireland have deployed AI at scale. That’s the wake-up call. This conversation cuts through the AI cosplay and gets real about skills-based hiring, HR transformation, employee trust, governance, automation, and what happens when agents start doing half the work faster than your best ops team. In this episode… Stephanie explains why most companies are stuck in pilot mode, why “jobs” are becoming obsolete, and how AI changes recruiting, onboarding, learning, and leadership. She also shares the five-part framework companies need if they want adoption instead of fear, resistance, and expensive tech nobody uses. Key Takeaways :  Only 6% of businesses in Ireland have deployed AI at scale 90% of leaders say they feel unprepared for AI adoption 67% of Irish businesses using AI still can’t explain the ROI AI can analyze employee engagement data in seconds instead of months Skills-based organizations will outperform job-based structures in the AI era AI agents can handle repetitive L&D coordination work in under 5 minutes Most employee resistance comes from forced change, not the technology itself “Transparency builds trust” became the core theme of the conversation Stephanie’s “GAS SEED” framework focuses on growth mindset, autonomy, creativity, entrepreneurship, empathy, and decision-making Companies rolling out AI without psychological safety are setting themselves up for low adoption Governance is less about restriction and more about data protection and compliance The best AI use cases connect directly to revenue goals, not random admin cleanup Guest :  Stephanie Prenderville Founder SPC Consulting Stephanie has been helping organizations build practical AI adoption strategies that humans will actually use. LinkedIN : https://ie.linkedin.com/in/stephanie-prenderville Connect with Us : William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ WRKdefined : Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

    35 min
  3. 21 May

    Why “Culture Fit” Filters Out Great Talent | Carlton Gates Tells Us Why

    Most companies say they hire for skill. Carlton Gates says that’s nonsense. From AI screening tools to culture-fit traps, this episode breaks down why recruiting is still more gut instinct than science.Only 10 candidates get reviewed out of 1,000 applicants. AI is filtering your future before a human ever sees your name. Skills-based hiring, recruiting tech, candidate fraud, soft skills, hiring velocity, and workplace culture all collide here.In this episode…Carlton breaks down what companies still get wrong about hiring. We get into AI recruiting tools, fake candidates, interview fatigue, soft skills, diversity in hiring, and why speed plus precision separates top performers from everyone else. Sharp takes. No HR fluff.Key Takeaways• Most recruiters cannot realistically review 2,000 applicants manually across 10 open reqs• Some job posts now pull 200 applicants within a single hour• “Culture fit” often becomes an unspoken filter around age, gender, geography, or background• Diverse teams consistently produce better business outcomes and decision-making• AI recruiting tools like Humanly help surface stronger candidates faster through keyword analysis• Candidate experience matters more than companies think. Slow scheduling kills momentum fast• Interview fatigue is crushing engineering teams during technical hiring cycles• Tools like CoderPad reduce candidate fraud through live testing and timed assessments• Soft skills dominate roles involving sales, recruiting, HR, and leadership• Self-motivation becomes the deciding factor in independent technical roles like UX and engineering• A resume is still a marketing document. Bad grammar and weak structure eliminate candidates instantly• Top performers move fast, stay accurate, and execute under pressure without losing focusConnect with Us : William Tincup LinkedIn: https://www.linkedin.com/in/tincup/Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/WRKdefined : Site: http://www.wrkdefined.comTikTok: https://www.tiktok.com/@wrkdefinedLinkedIn: https://www.linkedin.com/company/wrkdefinedFacebook: https://www.facebook.com/WRKdefined/Twitter (X): https://twitter.com/WRKdefinedSubstack: https://wrkdefined.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

    26 min
  4. 19 May

    Most Companies Don’t Have an Innovation Problem | They have a fear problem nobody wants to admit

    Most companies say they want innovation. Then they build rooms where people are punished for thinking differently. Creativity isn’t rare. Suppressing it is. Josh Linkner connects innovation, leadership, psychology, and business through one brutal truth: most people stop sharing bold ideas because they’ve been trained to avoid mistakes. The result? Safe thinking, mediocre execution, and teams stuck recycling old answers to new problems. In this episode… you’ll hear why traditional brainstorming is broken, how fear destroys innovation before ideas even surface, and practical ways to create environments where people actually think differently. From “bad idea brainstorms” to role-based creativity exercises, this is about making better ideas usable inside real organizations. Key Takeaways : • Fear kills more creativity than lack of talent ever will • Most brainstorming sessions fail because people self-censor before speaking • Safe ideas survive meetings more often than smart ideas • Every strong creative process starts with messy first drafts, not polished perfection • Critiquing the work improves ideas. Critiquing the person shuts people down • Teams produce better thinking when feedback becomes specific instead of vague • Diversity creates stronger innovation because different lived experiences expand possible solutions • Homogeneous teams often move faster but generate narrower thinking • Psychological safety matters because people won’t risk bold ideas if embarrassment feels expensive • Some of the best innovations come from borrowing ideas outside your industry • A medical breakthrough for severe burns came from studying how graffiti artists use spray paint • Roleplaying during brainstorming removes social pressure and unlocks ideas people normally suppress Connect with Us : William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ WRKdefined : Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

    29 min
  5. 11 May

    HR Isn’t Burned Out. It’s Being Rewritten in Real Time.

    The AI shift isn’t coming. It already hit payroll, hiring, benefits, and every broken HR process companies ignored for years. Most teams still think they have time. They don’t. 85% of companies say they’re adapting. Most are just playing with ChatGPT while the talent market, employee expectations, and AI adoption sprint past them. A sharp conversation with Amy Mosher on what HR leaders are getting wrong, what smart companies are quietly doing right, and why “best practice” now expires every 90 days. A few truths that hit hard: • 65% of HR leaders say power is shifting back to employers • 62% admit the talent crisis is self-inflicted • 72% say benefits enrollment is still stressful for employees • Nearly 50% claim there’s no major skills gap. That number might be the wildest stat in the whole report In this episode, Amy breaks down why hiring speed alone is dead, how AI is reshaping workforce strategy, why candidate experience now behaves like Instagram attention spans, and what companies need to do before their people strategy becomes obsolete. Key Takeaways : • HR trends aren’t new problems. They’re old problems wearing new technology • Candidate attention now works like social media. Miss the moment and they disappear • 65% of HR leaders believe leverage is shifting back toward employers • 62% say today’s talent crisis is self-inflicted through outdated hiring practices • “Best practice” now has an expiration date measured in months, not years • AI adoption without employee enablement is mostly theater • Companies winning with AI rarely talk publicly because it’s now a competitive advantage • Payroll fraud prevention has become an AI arms race • 72% of HR professionals say benefits enrollment is still stressful for employees • Skills gaps are permanent now because work changes faster than organizations can stabilize • HR teams need AI hackathons, not more boring training sessions • The most valuable skill today is the ability to learn, adapt, and keep moving Guest : Amy Mosher Chief People Officer isolved One of the clearest voices in HR on AI adoption, workforce agility, payroll innovation, and why most companies still underestimate how fast work is changing. LinkedIN : https://www.linkedin.com/in/amy-m-mosher Connect with Us : William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ WRKdefined : Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

    39 min
  6. 4 May

    AI Broke Hiring. Now You’re Drowning in Your Own Applicants

    You made it easy to apply. Now you’re buried. Bots, bad fits, fake signals. That’s the game. Recruiting, AI hiring, applicant volume, skills gap, and signal vs noise are colliding hard and most teams aren’t ready. In this episode… you’ll hear what AI is actually fixing, what it’s making worse, and how to spot real talent when everyone looks qualified on paper. Key Takeaways : Easy apply created a flood of low-signal applications AI is now used on both sides of hiring Recruiters are reviewing thousands of applicants per role AI sourcing tools are narrowing pools but not solving quality Custom GPTs are cutting hours of admin work Hiring for AI roles with 0–2 years real experience is the norm No one has “10 years of AI” despite job descriptions saying so Curiosity is becoming a core hiring signal AI hallucinations are real and impact hiring decisions Filtering tools help but still require human judgment Skills validation is shifting from resumes to real-world examples Guest : Beth Wolfe Senior Director of Recruiting, Daxko LinkedIN : https://www.linkedin.com/in/bethwolfe1 Builds recruiting systems that cut through noise and actually identify talent in an AI-saturated hiring market. Connect with Us : William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ WRKdefined : Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

    43 min
  7. 19 Mar

    The Hidden Benefits of Job Hopping: What HR Needs to Know

    What if the candidate with the “messy” résumé is actually the one who ramps fastest? Rebecca Kehoe from Cornell University breaks down what HR gets wrong about job hopping, why onboarding matters more than most teams realize, and how performance, culture fit, and career transitions are more connected than we think. In this episode, Rebecca Kehoe shares research on how job hoppers often come up to speed faster, adapt to organizational norms more efficiently, and can show measurable impact within just a few months. The conversation explores onboarding, the role of “unlearning” during career transitions, post-COVID hiring patterns, internal mobility, and what this research means for how organizations evaluate talent. Guest Rebecca Kehoe is an Associate Professor at Cornell University’s ILR School where her research focuses on human capital, employee mobility, performance, and how organizations develop talent over time. Her work helps HR leaders better understand hiring outcomes, onboarding effectiveness, and the long-term impact of workforce mobility. LinkedIn: https://www.linkedin.com/in/rebecca-kehoe-a94b871/Cornell ILR School: https://www.ilr.cornell.edu/people/rebecca-kehoe Key Takeaways Employees who have moved between roles or organizations frequently ramp faster because they’ve already built the muscle of entering new environments, learning systems quickly, and adapting to unfamiliar cultural norms. The speed at which new hires succeed is heavily influenced by onboarding. Organizations with structured onboarding programs help employees translate prior experience into performance far more quickly than those that treat onboarding as an afterthought. Career transitions require a period of “unlearning.” Employees must let go of habits, assumptions, and processes from previous workplaces before they can fully align with the expectations and workflows of a new organization. Performance impact can emerge sooner than many companies assume. Research discussed in the episode suggests meaningful differences in ramp time and contribution can appear within roughly the first five months. Internal mobility can deliver many of the same benefits associated with external job changes. When organizations intentionally design pathways for employees to move between roles, they build adaptability and development while retaining institutional knowledge. Connect with Us William Tincup LinkedIn: https://www.linkedin.com/in/tincup/Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Cornell's ILR School offers exceptional HR master's programs that combine rigorous academics with practical application. We offer programs designed for professionals with 2-5 years of experience and for executives with 8+ years of HR experience. Engage with world-renowned faculty, connect with HR executives, and become part of Cornell's prestigious alumni network. Take your career and organization to the next level with a Master’s from Cornell.   Learn more about ILR’s Graduate Degree Programs Learn more about your ad choices. Visit megaphone.fm/adchoices

    38 min
  8. 16 Mar

    The New Rules of HR Tech Funding: Inside ADP Ventures with Oz Khan

    In this episode, Oz Khan (Head of ADP Ventures) joins William Tincup and Ryan Leary to discuss the shifting landscape of HR Tech investing. Learn why the Series A definition has changed, how AI-native startups are disrupting traditional SaaS models, and the strategic logic behind Build vs. Buy decisions at the enterprise level. Episode Overview: Technology constantly changes the "wrapper," but the core challenges of HR—hiring, performance, and workforce management—remain the same. As the head of ADP Ventures, Oz Khan breaks down how the market is moving toward global HCM opportunities and why a founder's narrative is just as important as their data. Key Takeaways: The New Series A: Why fewer deals are happening, but valuations for top-tier companies remain high. SaaS vs. AI-Native: How to distinguish between durable software businesses and fast-growing AI startups. The Investment Signal: Why AI is no longer an "add-on" but a core requirement for future upside. Global Expansion: Why the biggest HR Tech opportunities are currently sitting outside the U.S. market. Strategic Growth: When should a company build a feature internally versus acquiring a partner? The Founder’s Edge: How to craft a story of traction and market fit that wins over venture capital. Guest: Oz Khan, Head of ADP Ventures Oz leads investment strategies at ADP Ventures, focusing on early-stage companies that are redefining workforce innovation and the future of work. Topics Covered: HR Tech Trends, ADP Ventures, AI in HR, Venture Capital Strategy, HR Innovation, Startup Funding 2024, Global HCM Markets, SaaS vs AI, Human Capital Management. Hosts: William Tincup (LinkedIn: www.linkedin.com)Ryan Leary (LinkedIn: www.linkedin.com) Connect with WRKdefined:⁠Website⁠ | ⁠Substack⁠ | ⁠YouTube⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

    49 min

About

"You Should Know," a podcast delving into pivotal leadership challenges in the workplace. With broad topics, it engages anyone invested in the evolving world of work. Join us as we unravel workplace dynamics. Proudly brought to you by WRKdefined with hosts William Tincup and Ryan Leary. 

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