Ask The Experts With David Williams

David Williams
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Join host David Williams as he sits down with top experts across business, health, tech, mindset, and more—asking the questions you actually want answered. Each episode dives deep, but stays down-to-earth, offering practical insights through relaxed, real talk. Whether you're looking for advice, inspiration, or just a better way to think about what’s next, this show brings you trusted voices and unfiltered wisdom from the people who’ve been there. New episodes weekly. Pull up a seat—we saved you one. Hosted on Acast. See acast.com/privacy for more information.

  1. VOR 11 STD.

    Boyd Lichtenberg Reveals Why Traditional Insurance Leads Are Dying

    In this episode of Ask the Experts, Andy Arter sits down with Boyd Lichtenberg, VP of Sales & Strategic Planning at Giveaway Pad, to break down why the traditional lead generation model is failing insurance agencies and what smart agencies are doing differently. Boyd shares how Giveaway Pad built a human-centered lead generation system that focuses on trust, relationships, and conversations with people who are not actively shopping for insurance. From improving contact rates and quote rates to building stronger retention and better client relationships, this episode dives deep into the psychology behind modern sales and why quality beats volume every time. If you are tired of buying endless low-quality leads and want to learn how elite agencies are creating demand instead of chasing shoppers, this episode is packed with actionable insights. Key Takeaways• Why most insurance leads fail before the first call • The hidden problem with “rate hunter” customers • How Giveaway Pad targets the 99% who are not shopping • Why trust matters more than price in 2026 • The exact giveaway framework that increases quote rates • How better conversations create better retention • Why producers need to shift away from transactional selling • The psychology behind relationship-based lead generation • How agencies are replacing traditional internet leads with this system • Why quality conversations outperform massive dial volume Hosted on Acast. See acast.com/privacy for more information.

    1 Std. 1 Min.

  2. 30. APR.

    Vlad Cherchenko: The Exact System Behind a $1.4M Month in Insurance Sales

    In this episode of Ask the Experts, David Williams and Andy Arter sits down with Vlad Cherchenko, founder of Insurance Sales Lab and one of the fastest growing agency owners in the country. From immigrating to the U.S. as a baby to building a powerhouse agency generating over $1.4 million in premium in a single month, Vlad breaks down the exact systems, metrics, and leadership principles behind his success. This is not theory. This is a real look at what actually works inside a high-performing sales organization. Vlad dives into the biggest mistakes most agencies make, how to fix poor performance fast, and why culture, coaching, and consistency matter more than anything else. Key Takeaways • Why most agencies track the wrong KPIs and how to fix it • The 3 daily fundamentals every producer must follow • How to go from low close rates to 30%+ in days • Why full-time coaching beats traditional management • The hiring system that filters 1,000 applicants down to 1 hire • How to build a referral engine that compounds monthly • Why culture is the real driver behind performance • The difference between working in the business vs on the business Hosted on Acast. See acast.com/privacy for more information.

    1 Std. 5 Min.

  3. 23. APR.

    Matt Ricker: The Lead Strategy Smart Insurance Agencies Use to Scale

    In this episode of Ask the Experts, Andy Arter sits down with Matt Ricker, Channel Sales Manager at EverQuote, to break down what actually makes lead generation work for insurance agencies. Matt shares his journey into the insurance space, what he has learned from nearly a decade in lead strategy, and why most agents misunderstand how to measure success when buying leads. This conversation gets into the real mechanics of profitable lead buying, including contact rates, quote rates, bind rates, cost per acquisition, and why consistency matters more than most agents realize. Matt also explains why agencies need to stop treating lead generation like a one month experiment and start building a real system around it. Key Takeaways• Why most agents give up on leads too early • The difference between high volume low cost leads and lower volume higher cost leads • How to think about cost per acquisition the right way • Why contact rate and follow up cadence matter so much • What metrics agencies should actually be tracking • How telemarketing and after hours staffing can improve lead performance • Why newer agents often overspend or overmarket too fast • How AI and transparency are changing the future of lead generation Hosted on Acast. See acast.com/privacy for more information.

    1 Std. 2 Min.

  4. 16. APR.

    Kevin Spann: Adapt or Be Left Behind in the Digital Insurance Era

    In this episode of Ask the Experts, host David Williams welcomes Kevin Spann, a highly accomplished insurance professional, bestselling author, inspirational speaker, and industry leader with nearly four decades of experience. Kevin shares powerful insights into the paradigm shift from traditional brick-and-mortar insurance agencies to a fully digital business model. Drawing from his own transformation, he explains how agents can adapt to changing consumer expectations, leverage AI, and build meaningful relationships in a virtual world. The conversation explores actionable strategies for improving digital presence, increasing customer engagement, and leading teams effectively in a remote environment. Kevin also discusses the importance of mentorship, continuous learning, and embracing change to stay competitive in today’s rapidly evolving marketplace. Key TakeawaysThe transition from an analog to a digital insurance landscapeWhy a strong digital footprint is essential for agency growthHow texting and multi-channel communication improve customer relationshipsPractical ways to leverage AI tools like ChatGPT for efficiency and innovationThe importance of mentorship, coaching, and industry collaborationStrategies for leading and holding remote teams accountableHow personal branding and community involvement build long-term trustWhy embracing change is critical to long-term success Hosted on Acast. See acast.com/privacy for more information.

    1 Std. 4 Min.

  5. 9. APR.

    Brett Schickler: How Smart Sales Teams Use Systems to Scale Faster

    In this episode of Ask the Experts, Andy Arter sits down with Brett Schickler, Sales Director at Ricochet, to talk about sales growth, automation, CRM adoption, and what actually helps teams become more productive. Brett shares his journey from commission furniture sales to leading growth at Ricochet, along with the personal experiences that shaped how he thinks about work ethic, financial security, and opportunity. The conversation digs into why most teams struggle with CRM adoption, how contact rates impact revenue, what great reporting should really look like, and why technology should support the salesperson instead of slowing them down. In this episode you will learn: • Why most sales teams waste too much time on non revenue generating work • How better systems increase talk time, contact rates, and production • Why CRM adoption fails when leadership is unclear • The role speed to lead plays in winning more business • How local presence and spam protection impact contact rates • Why clarity of purpose matters for leadership and team buy in • What separates top performing teams from average ones • Why AI and automation will keep changing sales over the next few years If you want to build a more efficient sales operation and help your team spend more time actually selling, this episode delivers practical insight. Hosted on Acast. See acast.com/privacy for more information.

    1 Std.

  6. 2. APR.

    Why Doing What You Say You’ll Do Is So Rare in Business: Justin Harkelroad on

    In this episode of Ask the Experts, Justin Harkelroad shares a deeply honest conversation about success beyond money. From building and exiting companies to navigating chaos, faith, marriage, leadership, and personal responsibility, Justin breaks down what actually sustains long term growth. This episode explores why most people avoid ownership, how discipline compounds across every area of life, and why success without balance eventually collapses. Justin also walks through his Playbook framework and why clarity, structure, and integrity matter more than motivation. If you are an entrepreneur, agency owner, or leader trying to scale without burning everything down, this episode delivers clarity, perspective, and real-world lessons. In this episode:Why success is not just financialHow chaos exposes leadership gapsThe role of ownership in business and lifeWhy most people avoid accountabilityHow discipline creates freedom over timeWhy faith and identity matter in leadershipThe danger of success without balanceHow structure replaces motivationWhat it means to actually lead people Hosted on Acast. See acast.com/privacy for more information.

    1 Std. 5 Min.

  7. 26. MÄRZ

    She Almost Died at 14. This Is How She Thinks Now | Lisa Caprara

    In this episode of Ask the Experts, Lisa Caprara shares the mindset that shaped her journey from a life-changing accident to becoming a professional athlete and high-performance leader. Lisa opens up about the moment that changed everything, getting hit by a car at a young age, and how that experience built the mental toughness she carries into every area of her life. She breaks down what it really takes to win, not just in sports, but in business and life. From discipline and consistency to handling pressure, doubt, and setbacks, this episode is a masterclass in building resilience early. This conversation is especially powerful for young athletes, entrepreneurs, and anyone looking to develop a stronger mindset. In this episode you will learn: • Why getting out of your comfort zone is the fastest way to grow • How adversity builds real mental toughness • Why self-belief matters more than external validation • How to handle criticism, pressure, and “haters” • Why consistency and effort beat talent over time • How to stay focused when fear and doubt show up • The mindset required to keep going when things get hard If you want to build confidence, resilience, and a winning mindset, this episode delivers practical lessons you can apply immediately. Hosted on Acast. See acast.com/privacy for more information.

    1 Std. 20 Min.

  8. 19. MÄRZ

    Jeremy Radabaugh: How He Built a $5M Insurance Agency Through Leadership and Systems

    In this episode of Ask the Experts, Andy Arter sits down with Jeremy Radabaugh, founder of a $5M insurance agency built completely from scratch. Jeremy shares the real systems and leadership philosophy behind scaling a high performing agency, including how he transitioned from doing everything himself to building a structured, process driven organization. From coaching frameworks to team accountability, Jeremy breaks down what actually drives performance inside an agency and why most leaders struggle to scale. He also dives into referral strategies, team culture, and how giving back to the community can become a powerful driver of both growth and loyalty. In this episode you will learn: • How to lead a team by aligning goals with what matters to them • Why most agency owners stay stuck in the “firefighter” role • The system Jeremy uses to solve problems and prevent repeat issues • How to build processes that scale using Loom and documentation • Why referrals outperform most traditional lead sources • How to build strong partnerships that drive consistent business • Why giving back can become a growth engine for your agency If you want to build a scalable insurance agency with strong systems, culture, and leadership, this episode delivers practical insights you can apply immediately. Hosted on Acast. See acast.com/privacy for more information.

    1 Std. 5 Min.
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Join host David Williams as he sits down with top experts across business, health, tech, mindset, and more—asking the questions you actually want answered. Each episode dives deep, but stays down-to-earth, offering practical insights through relaxed, real talk. Whether you're looking for advice, inspiration, or just a better way to think about what’s next, this show brings you trusted voices and unfiltered wisdom from the people who’ve been there. New episodes weekly. Pull up a seat—we saved you one. Hosted on Acast. See acast.com/privacy for more information.

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