Engineering Enablement by DX

DX

The show focused on developer productivity and the teams and leaders dedicated to improving it. Each episode features in-depth interviews with Platform and DevEx teams, along with the latest research and approaches for measuring developer productivity. Presented by DX (getdx.com), the developer intelligence platform designed by researchers.

  1. 2x the power users: How structured AI training scaled developer productivity

    vor 1 Tag

    2x the power users: How structured AI training scaled developer productivity

    Indeed increased AI coding tool adoption from roughly 25% to 97% across its engineering organization, but getting engineers to use the tools was only part of the challenge. In this session from DX Annual, Michael Redding, Principal Product Manager, and Jeff Davis, VP of Core Infrastructure at Indeed, explain how the company used structured training, leadership support, and ongoing community engagement to help more than 2,000 engineers build practical AI skills. They share why an early train-the-trainer model fell short, how they redesigned their approach around hands-on learning, and what they learned about balancing adoption, measurement, and psychological safety. They also discuss the impact of the program on coding time, the role of continuous enablement after formal training ended, and how Indeed is preparing for the next phase of AI adoption, including agentic workflows and AI-powered coaching. Where to find Jeff Davis:  • LinkedIn: https://www.linkedin.com/in/utjeffd  Where to find Michael Redding: • LinkedIn: https://www.linkedin.com/in/reddingsetgo In this episode, we cover: (00:00) Intro (01:05) Indeed's DX survey from January 2025 (02:30) The two-part strategy to double engineering productivity (04:21) How Indeed increased AI adoption from 25% to 97% (15:40) Results from Indeed's AI training program (18:33) How Indeed sustains AI adoption and learning (23:06) What's next for AI enablement at Indeed (24:41) Q&A: How coding time was calculated (25:25) Q&A: How Indeed uses AI playbooks (26:40) Q&A: Balancing asynchronous and live AI training (28:22) Q&A: Psychological safety during AI adoption (31:44) Q&A: Why AI adoption spikes after the holidays (33:20) Q&A: The metrics Indeed tracked  (35:22) Q&A: Where the time savings are going  (36:54) Q&A: Reaching engineers who skipped the training (38:08) Closing thoughts Referenced: • Indeed • Claude Code | Anthropic's agentic coding system • Cursor • Windsurf • Amp Code • The Complete Guide to Building Skills for Claude | Anthropic • Measuring developer productivity with the DX Core 4

    41 Min.
  2. AI and engineering productivity: Debating the headlines

    vor 1 Tag

    AI and engineering productivity: Debating the headlines

    In this closing panel from DX Annual, Rafe Colburn, Chief Product and Technology Officer at Etsy; Jesse Adametz, Senior Director of Engineering, Platform Engineering at Twilio; Eirini Kalliamvakou, Research Advisor at GitHub; Collin Green, Senior Staff UX Researcher at Google; and Brian Houck, Senior Principal Applied Scientist at Microsoft debate some of the biggest questions surrounding AI and engineering productivity. They discuss whether AI will reduce the need for engineers, how AI is affecting technical debt, the future role of software engineers in an agentic world, and whether organizations should mandate AI adoption. They also explore how bottlenecks are shifting across the software development lifecycle, the challenges facing junior engineers, and why learning, culture, and change management may ultimately matter more than the tools themselves. Where to find Rafe Colburn: • LinkedIn: https://www.linkedin.com/in/rafeco • Blog: https://rafe.codes Where to find Eirini Kalliamvakou:  • LinkedIn: https://www.linkedin.com/in/eirini-kalliamvakou-1016865 • X: https://x.com/irina_kAl Where to find Brian Houck:  • LinkedIn: https://www.linkedin.com/in/brianhouck Where to find Jesse Adametz:  • LinkedIn: https://www.linkedin.com/in/jesseadametz  • X: https://x.com/jesseadametz  • Website: https://www.jesseadametz.com  Where to find Collin Green:  • LinkedIn: https://www.linkedin.com/in/collin-green-97720378 In this episode, we cover: (00:00) Intro (01:16) Why an AI-first SDLC doesn’t mean fewer engineers  (03:09) The debate over AI and technical debt (07:40) AI-generated code and the future role of engineers (14:16) Why mandating AI use doesn't necessarily lead to better outcomes (20:43) Predictions for the future of junior engineers  (23:22) Where the bottlenecks are in the SDLC now (28:25) How risk influences AI use  (32:38) Why the human side is the biggest AI adoption challenge Referenced: • Etsy • GitHub • Microsoft • Twilio • Google  • Stewart Reichling • What is the SPACE framework and when should you use it?

    40 Min.
  3. From PR throughput to product velocity: How Dropbox is rethinking productivity in the agentic era

    vor 1 Tag

    From PR throughput to product velocity: How Dropbox is rethinking productivity in the agentic era

    In this session from DX Annual, Uma Namasivayam, Senior Director of Engineering Productivity at Dropbox, shares how the company's developer productivity efforts evolved from improving developer experience to preparing for the agentic era. He explains how Dropbox approached AI adoption across its engineering organization, the impact it had on developer productivity, and why faster code generation is creating new bottlenecks in areas such as code review, validation, and CI/CD. He also discusses Dropbox's efforts to rethink engineering systems, measurement, and workflows, including the development of agentic tooling and new metrics designed to move beyond PR throughput and toward product velocity. Where to find Uma Namasivayam: • LinkedIn: https://www.linkedin.com/in/unamasivay In this episode, we cover: (00:00) Intro (00:57) The beginning of Dropbox’s DX journey (02:34) AI adoption at Dropbox: what made it work   (04:46) The results of Dropbox's AI adoption efforts (05:39) What the results mean for the business  (06:55) The phases of AI adoption and where they are now (08:00) The new bottlenecks (09:16) Three challenges Dropbox faces moving into agentic engineering (10:05) How Dropbox is redesigning the SDLC for agentic engineering (15:46) The new metrics that matter  (19:16) Final takeaways Referenced: • Dropbox  • Developer Experience Index (DXI) | DX  • DX Core 4 Productivity Framework • Cursor • Claude Code | Anthropic's agentic coding system • JetBrains  • Visual Studio Code • Jira | Project Management for the AI Era | Atlassian • GitHub

    22 Min.
  4. Beyond the CLI: Agentic AI for async workloads and non-developers

    22. Juni

    Beyond the CLI: Agentic AI for async workloads and non-developers

    In this session from DX Annual, Christopher Sanson, Product Lead, AI Developer Experience, and Madison Capps, Engineering Manager, Infrastructure at Airbnb, challenge some of the most common assumptions about AI. Is AI primarily about replacing humans? Do organizations need mandates to drive adoption? And are the productivity gains really as small as some studies suggest? Using examples from Airbnb's own AI journey, they share how the company achieved widespread adoption of agentic AI through AirChat, community enablement, and internal tooling rather than top-down mandates. They also discuss the impact AI is having on developer productivity, how non-developers are increasingly using coding tools, and how teams are rethinking product development in an AI-first world. Finally, Madison takes a deeper look at the infrastructure powering Airbnb’s AI strategy, including AirChat CLI, the AirChat SDK, and AirChat Remote, along with the company’s vision for asynchronous agent workflows and the next generation of AI-powered development. Where to find Christopher Sanson: • LinkedIn: https://www.linkedin.com/in/christophersanson  Where to find Madison Capps: • LinkedIn: https://www.linkedin.com/in/madison-capps-66950625 In this episode, we cover: (00:00) Intro (01:37) Myth #1: AI is about replacing humans (03:22) Myth #2: You need mandates to drive AI adoption (05:21) AirChat, agentic AI, and Airbnb's adoption strategy (08:07) Myth #3: AI has little impact on productivity (09:33) Airbnb's increase in coding time and PR throughput (14:20) Myth #4: AI coding tools are just for coders (15:39) How non-developers are using coding tools (17:24) Rethinking product development in an AI-first world (20:30) Myth #5: Vibe coding isn’t coding (22:16) Unsolved problems in agentic AI tooling and how Airbnb is addressing them (26:30) Airbnb’s overall AI philosophy in practice (29:15) Using agentic AI to accelerate code migrations (30:18) AirChat SDK: How Airbnb enables teams to build AI-powered applications (33:17) AirChat Remote and asynchronous agent workflows (36:07) Predictions for what’s next Referenced: • ⁠Airbnb • Steve Jobs’s Bicycles for the Mind  • Jennifer St Pierre  • Justin Reock • AI-generated merged code holds steady at ~30% • Andrej Karpathy's post on X

    38 Min.
  5. The future of engineering at Nationwide, Comcast, TD, and HPE

    22. Juni

    The future of engineering at Nationwide, Comcast, TD, and HPE

    In this session from DX Annual, Rebecca Fitzhugh, Lead Principal Engineer at Atlassian, moderates a panel featuring Nidhi Allipuram, Vice President, Enterprise Developer Experience and Platform at Nationwide, Jai Schniepp, Senior Director, DevX Product Management at Comcast, Brent Foster, Vice President and Head of Architecture and Strategy at TD Bank, and Praveena Patchipulusu, Vice President of Engineering at HPE. Together, they discuss how large enterprises are approaching AI adoption, what it takes to build an AI-first software development lifecycle, and how engineering leaders are balancing speed, security, governance, and developer experience. They also share their perspectives on the changing role of engineers, human accountability, and how organizations can prepare for the future of software engineering. Where to find Rebecca Fitzhugh:  • LinkedIn: https://www.linkedin.com/in/rmfitzhugh  • X: https://x.com/RebeccaFitzhugh  Where to find Jai Schniepp: • LinkedIn: https://www.linkedin.com/in/jessicaschniepp Where to find Nidhi Allipuram:  • LinkedIn: https://www.linkedin.com/in/nidhi-allipuram Where to find Brent Foster:  • LinkedIn: https://www.linkedin.com/in/engineeringthefuture • Website: https://brentfoster.me Where to find Praveena Patchipulusu:  • LinkedIn: https://www.linkedin.com/in/praveena-patchipulusu-158741 In this episode, we cover: (00:00) Intro (02:28) The AI journey across TD Bank, Comcast, and HPE (05:59) Inside Nationwide's AI-assisted development lifecycle (10:04) Reimagining the software development lifecycle with AI (11:32) Security, governance, and human accountability (15:27) Embedding security and guardrails into AI workflows (17:55) How AI is changing the role of an engineer (21:52) What developer experience looks like in the AI era (26:55) What software engineering may look like in 2030 (32:47) How to prepare for the AI-driven future Referenced: • Atlassian • TD Bank • Comcast Corporation • Hewlett Packard Enterprise (HPE) • Nationwide  • GitHub Spec Kit • Abi Noda

    37 Min.
  6. Uber’s journey of measuring AI impact on developer productivity

    22. Juni

    Uber’s journey of measuring AI impact on developer productivity

    As AI becomes embedded in software development, many of the metrics that engineering organizations have relied on for years are starting to break down. In this session from DX Annual, Uber's Ty Smith and Abhishek Tibrewal share how their approach to measuring AI's impact on developer productivity has evolved over time. They walk through the different phases of their measurement journey, from adoption and engagement to measuring impact, ROI, and agentic value, explaining what they chose to measure at each stage, what worked, what failed, and how their thinking changed along the way. They also discuss the role of qualitative feedback before telemetry existed, the challenge of identifying meaningful engagement signals, why "developer years saved" failed as an ROI metric, and how AI agents forced them to rethink traditional productivity measurements. Finally, they introduce Uber's emerging framework built around feature velocity and explore the unanswered questions that remain as software development becomes increasingly agent-driven. Where to find Abhishek Tibrewal  • LinkedIn: https://www.linkedin.com/in/aabhishektibrewal Where to find Ty Smith:  • LinkedIn: https://www.linkedin.com/in/tyvsmith In this episode, we cover: (00:00) Intro (01:30) Steve Yegge’s 8 stages of AI-assisted development  (03:22) Uber’s shift to a generative AI-powered company  (04:20) Uber’s pre-AI productivity metrics  (06:55) Important questions from stakeholders that previous metrics didn’t answer  (08:25) How Uber measures AI before telemetry exists (11:11) Metrics used to measure adoption (12:49) Measuring engagement (14:30) Measuring impact (16:32) The challenge of measuring AI ROI (19:32) Rethinking adoption, engagement, and impact for agentic AI (26:01) The new north star: Feature velocity  (28:41) PR classification + feature velocity: the questions it can answer  (33:01) What comes next and what’s still unanswered  (34:30) Lessons learned and what they'd do differently (37:11) Q&A #1: How Uber defines a feature  (38:50) Q&A #2: Measuring success and AI ROI Referenced: • Welcome to Gas Town • Dara Khosrowshahi (Uber CEO)

    41 Min.
  7. Augmented, accelerated, autonomized: How Vanguard is embedding AI across the product lifecycle (Kelly Anne Pipe and Nicole Scribner)

    15. Juni

    Augmented, accelerated, autonomized: How Vanguard is embedding AI across the product lifecycle (Kelly Anne Pipe and Nicole Scribner)

    Kelly Anne Pipe is Head of Developer Experience at Vanguard, and Nicole Scribner is a Director in the firm's Chief Technology Office focused on engineering enablement and advancement. In this session from DX Annual, Kelly Anne and Nicole share how Vanguard is expanding its AI strategy beyond software engineering to the entire product development lifecycle. While the company initially focused on tools like GitHub Copilot for engineers, they found that faster coding alone did not significantly improve delivery speed. Product managers, designers, QA teams, and organizational processes were still operating at a different pace. To address this challenge, Vanguard developed a product team maturity model built around three stages: Augmented, Accelerated, and Autonomized. The framework spans six dimensions, from AI-powered delivery and AI-ready codebases to team autonomy, operations, and responsible AI. Kelly Anne and Nicole explain how Vanguard is applying the model across more than 800 product teams, the behaviors they believe will enable faster delivery, and the lessons they have learned about measurement, organizational change, dependencies, and scaling AI across the product development lifecycle. In this episode, we cover: (00:00) Intro (02:16) The state of AI one year ago at Vanguard (02:54) The engineering bubble (05:05) Building an AI maturity model for 800 product teams (08:24) Dimension 1: AI-powered product delivery (10:00) Dimension 2: AI-ready codebase (12:20) Dimension 3: Autonomous agent utilization  (13:00) Dimension 4: AI-augmented operations (14:00) Dimension 5: Team autonomy and enablement (16:11) Dimension 6: Responsible AI (18:15) The people problem: role evolution  (20:00) The measurement problem  (22:55) Lessons learned from rolling out the maturity model  (26:46) What’s ahead  (30:10) Q&A #1: Getting your codebase ready for AI (32:22) Q&A #2: Audit trails and responsible AI (34:16) Q&A #3: Vanguard's maturity model progress (36:15) Q&A #4: Measuring cycle time across 800 teams Referenced: • Vanguard • Jennifer St Pierre - Dell Technologies | LinkedIn • Mercari

    40 Min.
  8. Doubling the productivity of your engineering team using AI (Brian Scanlan)

    15. Juni

    Doubling the productivity of your engineering team using AI (Brian Scanlan)

    Brian Scanlan is a Senior Principal Systems Engineer at Intercom, where he works on platform engineering, developer productivity, and AI adoption across the company. In this session from DX Annual, Brian shares how Intercom set out to double engineering throughput and ultimately achieved that goal in nine months. Rather than treating AI as an optional productivity tool, the company standardized on Claude Code, updated performance expectations, invested heavily in enablement, and adopted an agent-first approach to technical work. Brian explains why Intercom views Claude Code as a platform rather than a tool, how the company is building domain-specific skills and workflows for agents, and why it believes agents should eventually be able to perform any technical task a senior engineer can complete on a laptop. He also shares the data behind Intercom's AI adoption efforts, including gains in throughput, reductions in defect backlogs, improvements in code quality, and the growing use of automated pull request approvals. Throughout the talk, Brian offers a practical look at what it takes to scale AI adoption across a large engineering organization and the lessons Intercom has learned along the way. Where to find Brian Scanlan: • LinkedIn: https://www.linkedin.com/in/scanlanb • X: https://x.com/brian_scanlan  • Website: https://brian.scanlan.ie In this episode, we cover: (00:00) Intro (02:54) Intercom’s goal of doubling throughput  (07:30) The platform strategy  (09:30) Their agent-first strategy  (10:58) Evergreen capabilities vs custom tooling  (12:28) How Intercom works with agents (16:43) What the data reveals about AI adoption and impact (19:20) Using session data to improve AI workflows (20:20) Cutting the defect backlog in half (22:44) Inside Intercom’s Claude Code setup (28:09) Claude Code beyond engineering (30:49) Q&A #1: Token cost  (32:52) Q&A #2: Preparing for AI pricing changes (34:14) Q&A #3: Stress testing and auditing skills (36:31) Q&A #4: Criteria for agents approving PRs Referenced: • Intercom • Software? No Way. We’re an A.I. Company Now! - The New York Times • Anthropic • Snowflake • Linear • LaunchDarkly  • Fin AI • Microsoft Copilot • Cursor • Claude Code | Anthropic's agentic coding system • Steve Yegge (@Steve_Yegge) / Posts / X  • Honeycomb • Fin Ideas • Fin CLI | AI Agent Command Line Interface

    40 Min.
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The show focused on developer productivity and the teams and leaders dedicated to improving it. Each episode features in-depth interviews with Platform and DevEx teams, along with the latest research and approaches for measuring developer productivity. Presented by DX (getdx.com), the developer intelligence platform designed by researchers.

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