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Keep Smiling: The E-Commerce Customer Experience Podcast SellerSmile
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- Wirtschaft
Selling products online is challenging and can lead to poor customer experiences. In each episode, we explore how entrepreneurs and organizations in e-commerce are delivering delightfully unexpected experiences to their shoppers and customers! Amazon FBA, Shopify, artificial intelligence... We’ll discuss what matters today and what you can do to build a better eCommerce business, we’ll show you how! :)
Appreciate the show? Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. :)
Have an inquiry related to the podcast? Email us: keepsmiling (at) sellersmile.com.
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Trademarks, IP and Customer Experience
Show notes: SellerSmile.com/042
Tools and resources:
-- USPTO Learning Resources -- SellerSmile is your e-commerce customer service team. We offer a free 7-day trial! Browse our services at https://www.sellersmile.com/services/ -- Try Help Scout for your customer service, the same CRM SellerSmile uses, and get a $50 credit when you sign up through our link at https://helpscout.partnerlinks.io/jftujl9iejkq -- Bluehost for a domain, hosting, or email at https://bluehost.sjv.io/c/3516541/795082/11352 >>> Leave us a review and rating wherever you get your podcasts! Thank you! :)
Have an inquiry related to the podcast?!
>>> Email us: keepsmiling(at)sellersmile.com.
This show is produced by SellerSmile, your e-commerce customer service team since 2017. -
Ep. 041 - Setting SPF, DKIM and DMARC Domain Records
Show notes: SellerSmile.com/041
Tools and resources:
-- SellerSmile is your e-commerce customer service team. We offer a free 7-day trial! Browse our services at https://www.sellersmile.com/services/ -- Try Help Scout for your customer service, the same CRM SellerSmile uses, and get a $50 credit when you sign up through our link at https://helpscout.partnerlinks.io/jftujl9iejkq -- Bluehost for a domain, hosting, or email at https://bluehost.sjv.io/c/3516541/795082/11352 >>> Leave us a review and rating wherever you get your podcasts! Thank you! :)
Have an inquiry related to the podcast?!
>>> Email us: keepsmiling(at)sellersmile.com.
This show is produced by SellerSmile, your e-commerce customer service team since 2017. -
Ep. 040 - Intro to Email Authentication
Show notes: SellerSmile.com/040 - Email authentication technology serves as a vital defense against phishing scams and unauthorized email impersonation. By implementing email authentication protocols, businesses can protect their customers and uphold their brand integrity. At its core, email authentication involves verifying the legitimacy of an email sender and ensuring that emails are delivered securely.
Tools and resources:
-- SellerSmile is your e-commerce customer service team. We offer a free 7-day trial! Browse our services at https://www.sellersmile.com/services/ -- Try Help Scout for your customer service, the same CRM SellerSmile uses, and get a $50 credit when you sign up through our link at https://helpscout.partnerlinks.io/jftujl9iejkq >>> Leave us a review and rating wherever you get your podcasts! Thank you! :)
Have an inquiry related to the podcast?!
>>> Email us: keepsmiling(at)sellersmile.com.
This show is produced by SellerSmile, your e-commerce customer service team since 2017. -
Ep. 039 - 5 Best Practices for Your Customer Service Email Address
Show notes: SellerSmile.com/039 - Discover 5 essential tips to optimize your e-commerce customer service email address for success. From branded domains to email authentication, we've got you covered!
Tools and resources:
-- SellerSmile is your e-commerce customer service team. We offer a free 7-day trial! Browse our services at https://www.sellersmile.com/services/ -- Try Help Scout for your customer service, the same CRM SellerSmile uses, and get a $50 credit when you sign up through our link at https://helpscout.partnerlinks.io/jftujl9iejkq >>> Leave us a review and rating wherever you get your podcasts! Thank you! :)
Have an inquiry related to the podcast?!
>>> Email us: keepsmiling(at)sellersmile.com.
This show is produced by SellerSmile, your e-commerce customer service team since 2017. -
Ep. 038 - E-Commerce Customer Service
Show notes: SellerSmile.com/038
>>> Leave us a review and rating wherever you get your podcasts! Please and thank you. :)
Have an inquiry related to the podcast?!
>>> Email us: keepsmiling(at)sellersmile.com.
This show is produced by SellerSmile, your e-commerce customer service team since 2017. -
Ep. 037 - What is "Customer Service"?
Show notes: SellerSmile.com/037 - Tygh answers the question "What is customer service" with several perspectives from industry leaders, Help Scout, Zendesk, Shopify and ChatGPT.
Customer service is HUGE for any business so taking the right perspective on it can make all the difference.
>>> Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. :)
Have an inquiry related to the podcast?!
>>> Email us: keepsmiling(at)sellersmile.com.
This show is produced by SellerSmile, your e-commerce customer service team since 2017.
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