AIIM On Air

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AIIM On Air -- where we explore the methods, technologies, processes, and people on the front lines of digital transformation in action.

  1. The Three C's of Data Readiness: Context, Confidence, and Control

    13. Apr.

    The Three C's of Data Readiness: Context, Confidence, and Control

    Subhadra Dutta, Senior Engineering Manager at Shell, shares her original framework for evaluating whether your data is ready for AI. Drawing on 20 years of experience across banking and energy, she explores why cultural context matters in global data management, makes a provocative case for rethinking the term "unstructured data," and outlines the essential skills information professionals need to thrive in the AI era. The views expressed by our guest Subhadra Dutta are her own and do not necessarily reflect the views of her employer.

    38 Min.
  2. Structure Over Specialization: The Real Value of Information Professionals

    12.12.2025

    Structure Over Specialization: The Real Value of Information Professionals

    In this episode of AIIM On Air, titled "Structure Over Specialization: The Real Value of Information Professionals," I engage with Jill Sadler, a senior departmental systems analyst at Los Angeles Metro. Jill shares her unique journey that blends over 15 years of web development and archival expertise, emphasizing how diverse skill sets enhance information management. We discuss the critical role of information professionals in bridging traditional practices with modern technology, including AI and automation. Jill explains how accessibility and user experience in information systems can drive better outcomes and the importance of diversity in shaping effective information management strategies. Join us for an insightful conversation that highlights the evolving landscape of information management and the indispensable value of its professionals.

    32 Min.
  3. Breaking Down Silos: The Evolution of Information Management

    03.07.2025

    Breaking Down Silos: The Evolution of Information Management

    In this episode of AIIM On Air, titled "Breaking Down Silos: The Evolution of Information Management," I, Tori Miller Liu, CIP, dive deep into the evolving landscape of information management with Donda Young, CIP, president and principal consultant of Helius Consulting. We explore the shifting roles within the industry, emphasizing the convergence of records management, data governance, and IT risk management. Donda shares her insights on the importance of collaboration across departments and the critical role of communication in balancing compliance with business goals. We discuss the future of AI in data governance and the necessity for information management professionals to proactively engage in these conversations. Join us as we uncover how bridging technical and non-technical gaps can lead to more cohesive and efficient information management strategies.

    41 Min.
  4. Navigating AI in Information Governance: A Strategic Roadmap

    30.06.2025

    Navigating AI in Information Governance: A Strategic Roadmap

    Join AIM On Air as host Tori Miller Liu, CIP sits down with distinguished AIIM Fellow Amitabh Srivastav, CIP for an illuminating discussion on the future of information governance in the age of AI. This thought-provoking episode explores the intricate relationship between artificial intelligence and digital transformation, delving into essential topics including the building blocks of successful AI implementation, the paramount importance of data quality, and the delicate balance between innovation and privacy protection. Through practical examples from recent projects and insights on emerging trends like blockchain integration, Srivastav offers valuable guidance for information leaders navigating the complexities of technology adoption while maintaining robust data protection standards in today's rapidly evolving digital ecosystem.

    42 Min.
  5. AI Implementation: Strategies for Success

    13.06.2025

    AI Implementation: Strategies for Success

    In this episode of AIM On Air, Tori Miller Liu interviews Swami Jayaraman, Senior Vice President of Global Technology and Chief Enterprise Architect at Iron Mountain. They discuss the evolving landscape of information management, the transformative potential of AI, and the importance of data, particularly unstructured data, in the AI era. Swami shares insights on how organizations can effectively implement AI, the promising use cases in information management, and the critical role of human oversight in AI automation. They also explore barriers to AI adoption, the significance of a zero copy data fabric, and the challenges faced by enterprises in highly regulated industries. The conversation concludes with a look at the future of AI and the role of the AI Center of Excellence at Iron Mountain.

    49 Min.
  6. Breaking Through Digital Transformation Barriers: Insights from Canon Europe's IM Leaders

    14.05.2025

    Breaking Through Digital Transformation Barriers: Insights from Canon Europe's IM Leaders

    In this episode of AIIM On Air, AIIM President & CEO sits down with Darren Rands and Harj Cheema from Canon Europe's information management team to explore the challenges and opportunities in digital transformation. We delve into the significant industry shifts driven by AI and automation and discuss how Canon is leading the charge in reshaping enterprise information management across Europe, the Middle East, and Africa. Darren and Harj share insights on the top challenges businesses face today, including regulatory compliance and the complexities of digital transformation. They also highlight successful case studies, demonstrating the tangible benefits of intelligent information management. Join us for an in-depth conversation about the future of digital transformation and how businesses can overcome barriers to achieve exceptional outcomes.

    40 Min.

  7. 02.01.2025

    Digital Transformation in the Financial Sector: Leading Information Management Evolution with Kenyetta Dean Pugh

    In this illuminating episode of AIIM OnAir, host Tori Liu speaks with Kenyetta Dean Pugh, Chief Information Assets Officer at the Central Bank of the Bahamas. Drawing from her journey from librarian to information leader, Pugh shares insights on transforming traditional records management into a comprehensive digital information governance program. She discusses the challenges and opportunities in implementing data privacy frameworks, managing the transition from physical to digital records, and preparing for the increasing role of AI in information management. With deep expertise in both traditional and digital information management, Pugh offers valuable perspectives on breaking down organizational silos, upskilling teams, and creating collaborative frameworks that meet today's complex information challenges in the financial sector.

    46 Min.

  8. 19.12.2024

    The Future of Information Management: Keynote Panel from AIIM Conference 2024

    Join us for a special episode of AIIM OnAir featuring the thought-provoking keynote panel from the 2024 AIIM Conference. Industry visionaries Kashyap Kompella and Galina Datskovsky, moderated by AIIM Board Member Alan Pelz-Sharpe, explore what information management will look like in the years and decades ahead. This candid discussion examines the societal, technological, and economic shifts that will reshape our industry, from artificial intelligence to emerging regulations and evolving compliance requirements. Whether you missed the conference or want to revisit these valuable insights, this episode offers a compelling look at the opportunities and challenges facing information management professionals in an AI-driven future.

    1 Std. 1 Min.
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AIIM On Air -- where we explore the methods, technologies, processes, and people on the front lines of digital transformation in action.

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