The Hardtech Podcast

The Hardtech Podcast

The Hardtech Podcast pulls back the curtain on the bold ideas, design challenges, and engineering breakthroughs behind today’s most innovative hardware products — and the people who make them happen. From first sketch to final build, we dive deep into the minds shaping the future of physical tech.

  1. Unlocking Smart Home Innovations with August Home

    9. FEB.

    Unlocking Smart Home Innovations with August Home

    In this episode of the Hardtech Podcast, hosts DeAndre Harakas and Grant Chapman sit down with Tiffany Mayo, Director of Product Management for Connected Devices at Yale and August Home. Tiffany opens up about her unique career path, transitioning from marketing into the complex world of hardware product management. The discussion highlights the specific challenges of building connected devices, such as optimizing battery life and managing the often-tense relationship between hardware and software engineering teams. Tiffany also details how she builds structured curriculums to train new product managers and why establishing clear responsibilities is the key to shipping successful products. Takeaways: Technical Challenges: Battery life is a critical concern and constraint in the development of connected devices. Validation: Testing and feedback from real users are non-negotiable for effective product development. Team Dynamics: Managing tensions and bridging the gap between hardware and software teams is crucial for success. Clarity: Creating a RACI (Responsible, Accountable, Consulted, Informed) matrix can clarify responsibilities in complex product development cycles. Risk Management: Effective communication strategies are essential for navigating and mitigating risks in product management. New PM Pitfalls: New product managers often struggle with delegation and maintaining clear communication. The Human Element: Building relationships fosters collaboration and trust within cross-functional teams. Project Success: Successful projects rely heavily on strong interpersonal relationships and mutual respect among team members. Special Guest: Tiffany Mayo.

    32 Min.
  2. Finding the Beachhead: How Bailout Systems Pivoted from Firefighting to Arboriculture

    26. JAN.

    Finding the Beachhead: How Bailout Systems Pivoted from Firefighting to Arboriculture

    In this episode of the Hardtech Podcast, hosts DeAndre Harakas and Grant Chapman welcome Michael Ragsdale, Founder of Bailout Systems, along with engineer Alex Bowersox. The conversation begins with Michael sharing the company's powerful origin story inspired by the tragic events of Black Sunday and details the strategic pivot toward the arbor market to scale their safety technology. The group discusses the gritty reality of a decade-long journey, covering the engineering complexities Alex and the team faced in creating novel climbing devices, as well as the necessity of founder-led sales. They also open up about the vital role pitch competitions played in their funding strategy and the importance of maintaining mental health amidst the pressures of startup life. Takeaways: Mission-Driven Origins: Bailout Systems was founded to address a critical safety gap for firefighters. Strategic Pivots: Shifting focus to the arbor market allowed for easier market entry and more accessible funding opportunities. Funding Strategy: Pitch competitions can provide essential capital and ecosystem support for early-stage hardware startups. Founder-Led Sales: In the early days, direct engagement from the founder is crucial for building relationships and deeply understanding customer needs. Tech for Safety: Innovative hardware has the power to drastically improve safety standards in high-risk climbing and arborist applications. Engineering Hurdles: Unique technology requirements often create unexpected engineering challenges that require persistence to solve. User-Centric Design: Successful products are built by understanding user needs through direct, consistent engagement. Mental Health Matters: The mental toll of entrepreneurship is significant, and prioritizing mental health is a critical aspect of sustainable startup culture. The Nonlinear Path: Product development is rarely a straight line; it is a journey filled with unexpected obstacles and necessary detours. Iterative Learning: Long-term success comes from the ability to learn from both failures and successes along the way. Special Guests: Alex Bowersox and Michael Ragsdale.

    39 Min.
  3. Unlocking Consumer Insights with Smari

    14. JAN.

    Unlocking Consumer Insights with Smari

    On this episode of the Hardtech Podcast, hosts DeAndre Harakas and Grant Chapman are joined by Katie Ittenbach and Mike York from SMARI, a premier market research firm. Together, they explore how the landscape of market research has shifted from traditional methods to modern, data-driven strategies that prevent companies from building products nobody wants. The conversation centers on the danger of relying on assumptions rather than data. Katie and Mike break down the critical balance between qualitative and quantitative research, explaining how to properly time your studies and identify a true Ideal Customer Profile (ICP). To bring these concepts to life, the group dives into a collaborative case study with HOOPTEQ, analyzing how research shaped the strategy for their portable basketball shooting machine. Takeaways: Market research has evolved significantly since 1983; modern tools offer deeper insights than ever before. Assumptions are dangerous: Guessing what customers want often leads to misaligned business strategies. Qualitative research provides the necessary depth and context to truly understand consumer behavior. Pain points drive development: Understanding consumer struggles is crucial for successful product engineering. Timing is everything: Knowing when to engage in market research is just as important as how you do it. Defining the ICP: Identifying an ideal customer profile is often more about personality and behavior than just company size or demographics. Uncovering gaps: Proper research reveals hidden market opportunities that competitors might miss. Data over gut feeling: Data-driven decisions are essential for staying competitive in the hardware space. The value of collaboration: Partnerships between firms can significantly enhance research outcomes. Start somewhere: Some research is always better than no research, regardless of your budget. Special Guests: Katie Ittenbach and Mike York.

    48 Min.

Info

The Hardtech Podcast pulls back the curtain on the bold ideas, design challenges, and engineering breakthroughs behind today’s most innovative hardware products — and the people who make them happen. From first sketch to final build, we dive deep into the minds shaping the future of physical tech.