Autosure Presents

kerri8

AutoSure Presents is your go-to podcast for elevating dealerships through aftercare, finance retention, and loyalty-driven strategies. Hosted by industry leaders, each episode delivers practical insights to help you grow customer trust and long-term value.

  1. 16/12/2025

    Ralph Wiggins: “This Industry Isn’t What It Used to Be” - Inside 30 Years of Automotive

    In this episode of Autosure Presents, Kerri sits down with Ralph Wiggins, Assistant Used Car Manager at Melville Hyundai and one of Western Australia’s most seasoned automotive professionals. With a career spanning more than 30 years across the United States, Japan, and Australia, Ralph shares a rare, first-hand perspective on how the automotive industry has evolved, from the handshake deals and family-run dealerships of the late ’80s to today’s data-driven, highly regulated, and tech-led environment. Ralph reflects on his early days selling cars in America while at university and his return to the automotive industry after relocating to Australia in the late ’90s. The conversation explores major industry shifts, including the introduction of GST, the rise of sales training and compliance, the impact of technology and CRM systems, and how customer behaviour has changed in an age of endless choice and online research. The episode also dives into leadership and management lessons earned on the floor from building strong dealership culture and managing people under pressure, to mentoring younger staff and adapting to a new generation that values time and flexibility over traditional incentives. Packed with insight, lived experience, and practical wisdom, this conversation is essential listening for anyone in automotive sales, dealership management, or business leadership navigating an industry in constant change.

    1h 6m
  2. 05/10/2025

    Gia Le: From Top 1% in Automotive Sales to Global Agency Founder

    In this episode of Autosure Presents, Kerri Mungar sits down with Gia Le, a name once synonymous with top-tier performance in the Western Australian automotive industry. Gia shares her remarkable journey from an award-winning Business Manager at AHG to the founder of a thriving international digital agency, Elite Digital Campaigns, now run from Berlin. This isn't just a success story; it's a strategic playbook. Gia unpacks the disciplined, process-driven mindset that saw her dominate the sales floor, using metrics and consistency to achieve her goals. She gets candid about navigating purpose-driven burnout, the strategic 12-month exit plan she executed to leave a stable, high-income career, and the pivot that led her to build a successful lead generation agency from the ground up. This conversation is packed with practical advice for ambitious sales professionals, dealership managers, and aspiring entrepreneurs looking to translate their skills into scalable success. This episode is a playbook on the data-driven discipline required to become a top 1% sales performer and how to leverage 'hustle culture' strategically through different career seasons. Gia shares her framework for exiting a high-income role without the financial fallout, the strategy for translating dealership skills into a scalable international business, and why today's informed buyer requires a 'closer', not just a salesperson.

    1h 1m
5
out of 5
8 Ratings

About

AutoSure Presents is your go-to podcast for elevating dealerships through aftercare, finance retention, and loyalty-driven strategies. Hosted by industry leaders, each episode delivers practical insights to help you grow customer trust and long-term value.