Be Connected podcast eSafety Commissioner

Guest: Delia Rickard
Online scammers steal billions of dollars from Australians every year. And even as we become wise to their tricks, cyber criminals are stepping it up with ever more sophisticated schemes that are getting harder to spot. Host Val Quinn talks to Delia Rickard, the Deputy Chair of the ACCC, about the types of scams targeting your money and personal information, ways to avoid them, and what to do if you’ve been scammed.
IMPORTANT!

If you suspect you’ve been caught up in a scam, you can report it to ScamWatch: https://www.scamwatch.gov.au/


Be Connected provides a comprehensive course to help you find help and support if you’ve been scammed: https://beconnected.esafety.gov.au/topic-library/safety-first/help-and-support


If you’re concerned that your identity might have been stolen, contact ID Care: https://www.idcare.org/


Delia reminds us that it’s a good idea to use your free credit reference check to see if criminals might have used your identity: https://www.oaic.gov.au/privacy/credit-reporting/access-your-credit-report


If you feel you need additional support, contact Lifeline on 13 11 14 (24/7) or visit https://www.lifeline.org.au or https://www.beyondblue.org.au/



Definitions from this episode:


The ACMA (Australian Communications and Media Authority) is helping the telcos disrupt text messages and scam callers: https://www.acma.gov.au/



Malware scams work by installing software on your computer that allows scammers to access your files or watch what you are doing on your computer. Scammers use this information to steal your personal details and commit fraudulent activities.


Scamwatch publish a free PDF to help individuals and businesses learn about scams: https://www.accc.gov.au/publications/the-little-black-book-of-scams



Cryptocurrency (Crypto) is any form of currency that exists digitally or virtually and uses cryptography to secure transactions. Delia warns about online crypto scams and about the risks of paying online using cryptocurrency.


DISCOVER MORE:

Sign-up and build your digital skills for free at BeConnected: https://beconnected.esafety.gov.au


Learn how to avoid scams and tricks: https://beconnected.esafety.gov.au/topic-library/safety-first/avoiding-scams-and-trick

Guest: Catriona Lowe
Scams are getting harder to spot. As they become more sophisticated and convincing, it’s easier than ever to be tricked into handing over your money or personal details. Australian Competition and Consumer Commission Deputy Chair, Catriona Lowe talks with host Valens Quinn about how you can help to protect yourself, and the work of the National Anti-Scam Centre. 
Subscribe to the Be Connected newsletter to receive your copy of the Scams guide discussed in this episode.
Discover more:

Learn more about the National Anti-Scam Centre



Sign-up and build your digital skills for free at Be Connected

Learn how to identify and avoid scams


Learn how to stay safe on social media


Learn more about antivirus software, protecting your privacy online and more in our advanced online security topic

Scamwatch publishes a free ‘Little black book of scams’ to help individuals and businesses learn about scams

If you’ve been caught up in a scam, you can report it to ScamWatch


Learn more about the work ScamWatch is doing to protect Australians


When you need support in a crisis, contact Lifeline on 13 11 14 (24/7) or visit Lifeline or Beyone Blue


Listen to more podcast episodes


Join us on Facebook


Valens Quinn on Instagram


Valens Quinn on LinkedIn


Find out more about Catriona Lowe


Catriona Lowe on LinkedIn


 
Be Connected is an Australian Government Initiative developed by the Department of Social Services, the eSafety Commissioner and Good Things Foundation Australia. Be Connected builds the digital skills, confidence, and online safety of all Australians with engaging online learning resources, and a network of over 3,500 community organisations to support them to thrive in a digital world.
Be Connected acknowledges the Traditional Owners of the land on which we live and work, and pays respect to their Elders, past, present and emerging.

Guest: John Davidson
People have always enjoyed looking at photos, watching videos, listening to radio, reading books, and playing games. But does today’s technology make them better, easier, more enjoyable, or was the old way better?
Join our host Val Quinn and award-winning technology columnist and reviewer from the Australian Financial Review, John Davidson, as we explore new ways of doing old things.
Discover more:



Sign-up and build your digital skills for free at Be Connected: https://beconnected.esafety.gov.au




Find tips for taking photos and using photo editors in our Fun with photos course: https://beconnected.esafety.gov.au/topic-library/fun-things-to-do-with-your-photos




Learn about online storage in our Using the cloud course: https://beconnected.esafety.gov.au/topic-library/using-the-cloud




Learn about protecting your online privacy in our free course: https://beconnected.esafety.gov.au/topic-library/advanced-online-security/protecting-your-privacy-online




Learn about online entertainment in the TV, movie and music streaming services course: https://beconnected.esafety.gov.au/topic-library/introduction-to-smart-homes/tv-movie-and-music-streaming-services




Learn about apps in our free courses: https://beconnected.esafety.gov.au/topic-library/essentials/all-about-apps & https://beconnected.esafety.gov.au/topic-library/useful-apps




Find interactive fun at the Be Connected Games Centre: https://beconnected.esafety.gov.au/games




Listen to more podcast episodes: https://beconnected.esafety.gov.au/podcast




Join us on Facebook: https://www.facebook.com/eSafetyOffice




Valens Quinn on Instagram: https://www.instagram.com/valensq/




Valens Quinn on LinkedIn: https://www.linkedin.com/in/valens-quinn-745b284/




John Davidson: https://www.afr.com/by/john-davidson-j7gay




John Davidson on LinkedIn: https://www.linkedin.com/in/john-davidson-322a3014/




 
Any views expressed in this episode are strictly personal views only and do not in any way reflect the opinion of the Australian government, the eSafety Commissioner or the Be Connected program.
Be Connected is an Australian Government Initiative developed by the Department of Social Services, the eSafety Commissioner and Good Things Foundation Australia. Be Connected builds the digital skills, confidence, and online safety of all Australians with engaging online learning resources, and a network of over 3,500 community organisations to support them to thrive in a digital world.
Be Connected acknowledges the Traditional Owners of the land on which we live and work, and pays respect to their Elders, past, present and emerging.

Guest: Julie Inman Grant
Australia led the world by establishing the eSafety Commissioner, the first specialist agency dedicated to protecting citizens from online harms. It’s an initiative that is inspiring similar models in other countries, and which also fosters the Be Connected program and podcast. In this episode, the Australian eSafety Commissioner Julie Inman Grant talks about the mission to ensure positive online experiences and create healthy internet habits for everyone.
Warning: this episode discusses themes that may be distressing to some listeners.
If you need support, contact:






Lifeline 13 11 44






Beyond Blue 1300 224 636






Suicide Call Back Service 1300 659 467




Discover more:



Sign-up and build your digital skills for free at Be Connected: https://beconnected.esafety.gov.au




Learn about the eSafety Commissioner and report online abuse at https://www.esafety.gov.au




Read or download Online safety for grandparents and carers: https://www.esafety.gov.au/seniors/online-safety-grandparents-carers




Learn about family tech agreements at https://www.esafety.gov.au/parents/resources/family-tech-agreement




Find resources for helping families stay safe online at https://www.esafety.gov.au/parents




Find out about the Young Mentors program at https://www.esafety.gov.au/seniors/be-connected-young-mentors




Learn how to avoid scams and tricks at https://beconnected.esafety.gov.au/topic-library/safety-first/avoiding-scams-and-tricks




Julie Inman Grant at https://www.esafety.gov.au/about-us/who-we-are/about-the-commissioner




Valens Quinn on Instagram: https://www.instagram.com/valensq/




Valens Quinn on LinkedIn: https://www.linkedin.com/in/valens-quinn-745b284/




Listen to more podcast episodes: https://beconnected.esafety.gov.au/podcast




Join us on Facebook: https://www.facebook.com/eSafetyOffice




 
Be Connected is an Australian Government Initiative developed by the Department of Social Services, the eSafety Commissioner and Good Things Foundation Australia. Be Connected builds the digital skills, confidence, and online safety of all Australians with engaging online learning resources, and a network of over 3,500 community organisations to support them to thrive in a digital world.
Be Connected acknowledges the Traditional Owners of the land on which we live and work, and pays respect to their Elders, past, present and emerging.

GUEST: Kate Bower
Facial recognition. You can use it to unlock your phone and organise your photos, and in places like airports, stadiums, and banks it’s being used to add security features and convenience. But who exactly is watching you, and why? And do they have your permission? In this episode, Consumer Data Advocate at CHOICE, Kate Bower, highlights some of the concerns and benefits of the technology.
Disclaimer: Any views expressed in this episode are strictly personal views only and do not in any way reflect the opinion of the Australian government, the eSafety Commissioner or the Be Connected program.
DISCOVER MORE:



Sign-up and build your digital skills for free at Be Connected: https://beconnected.esafety.gov.au




Watch a video about FaceID in the iPhone: Security and privacy course: https://beconnected.esafety.gov.au/topic-library/apple-iphone-getting-started/iphone-security-privacy




Read the CHOICE article about retailer use of facial recognition: https://www.choice.com.au/consumers-and-data/data-collection-and-use/how-your-data-is-used/articles/kmart-bunnings-and-the-good-guys-using-facial-recognition-technology-in-store




Find Kate Bower at https://www.choice.com.au/authors/kate-bower




Kate Bower on Twitter: https://twitter.com/KateABower




Valens Quinn on Instagram: https://www.instagram.com/valensq/




Valens Quinn on LinkedIn: https://www.linkedin.com/in/valens-quinn-745b284/




Listen to more podcast episodes: https://beconnected.esafety.gov.au/podcast




Join us on Facebook: https://www.facebook.com/eSafetyOffice




 
Be Connected is an Australian Government Initiative developed by the Department of Social Services, the eSafety Commissioner and Good Things Foundation Australia. Be Connected builds the digital skills, confidence, and online safety of all Australians with engaging online learning resources, and a network of over 3,500 community organisations to support them to thrive in a digital world.
Be Connected acknowledges the Traditional Owners of the land on which we live and work, and pays respect to their Elders, past, present and emerging.

Artificial intelligence (AI) help machines think like humans and mimic our actions. So where can we find AI in action in our daily lives? What are the benefits and risks of the technology? And, will AI enable machines that are conscious and self-aware, like a human being? Master of Information Technology, Steve Nouri, joins host Valens Quinn to explore these and other fascinating possibilities.
Disclaimer: Any views expressed in this episode are strictly personal views only and do not in any way reflect the opinion of the Australian government, the eSafety Commissioner or the Be Connected program.

DISCOVER MORE:



Sign-up and build your digital skills for free at BeConnected: https://beconnected.esafety.gov.au




Listen to more podcast episodes: https://beconnected.esafety.gov.au/podcast




Join us on Facebook: https://www.facebook.com/eSafetyOffice




Valens Quinn on Instagram: https://www.instagram.com/valensq/




Valens Quinn on LinkedIn: https://www.linkedin.com/in/valens-quinn-745b284/




Steve Nouri on LinkedIn: https://www.linkedin.com/in/stevenouri/




Steve Nouri on Twitter: https://twitter.com/stevenouri




 
Be Connected is an Australian Government Initiative developed by the Department of Social Services, the eSafety Commissioner and Good Things Foundation Australia. Be Connected builds the digital skills, confidence, and online safety of all Australians with engaging online learning resources, and a network of over 3,500 community organisations to support them to thrive in a digital world.
Be Connected acknowledges the Traditional Owners of the land on which we live and work, and pays respect to their Elders, past, present and emerging.