Call HR

Michelle Volberg
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Call HR is where today’s people leaders get real about what it’s actually like to build, grow, and lead teams. Each episode features candid conversations about the challenges, trade-offs, and aha moments shaping the future of work. Hosted by Michelle Volberg, Founder and CEO of Twill, and an experienced executive in the talent industry, the show offers an unfiltered look at how modern HR leaders are redefining what great work feels like.

Episodes

  1. 1 DAY AGO

    What HR Sees That You Don’t – with Lea Stern, Senior HR Leader at Stripe

    Michelle Volberg, Founder and CEO of Twill, brings on Lea Stern, a senior HR leader and partner to the Head of AI at Stripe — now valued at over $100B. This week, she asks everything you wish you could: the culture, AI transformation, and what HR leaders never say out loud. Listen to hear: Why iconic consumer brands built the HR leader Stripe neededHow to stand out when everyone looks the same on paperThe red flag HR spots immediately — but rarely says out loudThe management mistake that's more common than anyone admitsHow to stay relevant as AI reshapes every role around youFollow Lea & Check out Stripe’s Career Page: LinkedIn: Lea SternStripe JobsFollow Call HR: Tik Tok: ⁠@CallHRPodcast⁠Spotify: ⁠@CallHRPodcast⁠Apple Podcasts: ⁠@CallHRPodcast⁠YouTube: ⁠@CallHRPodcast⁠Instagram: ⁠@CallHRPodcast⁠Call HR is brought to you by Twill — get paid to refer your friends to jobs at Google, Zapier, and the fastest-growing startups. Yes, really. withtwill.com

    37 min

  2. 10 MAR

    AI Is Already Interviewing You — Are You Ready? | With Tracy St. Dic, Global Head of Talent at Zapier

    Host Michelle Volberg, Founder and CEO of Twill, brings on Tracy St. Dic, Global Head of Talent at Zapier — where the old hiring playbook is dead and AI fluency isn't a nice-to-have anymore. Listen to hear: Tracy's team uses AI to interview candidates at Zapier — and why it worksStanding out in a competitive job market (yes, even against AI)Nailing the dreaded "biggest weakness" questionThe right and wrong ways to use AI in an interviewAutomation, hiring experiments, and what's coming next Follow Tracy & Check out Zapier’s Career Page: LinkedIn: Tracy St. DicZapier Jobs Follow Call HR: Tik Tok: ⁠@CallHRPodcast⁠Spotify: ⁠@CallHRPodcast⁠Apple Podcasts: ⁠@CallHRPodcast⁠YouTube: ⁠@CallHRPodcast⁠Instagram: ⁠@CallHRPodcast⁠ Call HR is brought to you by Twill — get paid to refer your friends to jobs at Google, Zapier, and the fastest-growing startups. Yes, really. withtwill.com

    51 min

  3. 24 FEB

    Tom Osmond on Getting Hired in Finance, the downfall of WeWork, and whether AI will change finance forever

    Host Michelle Volberg welcomes Tom Osmond, Managing Director of Human Capital at Apollo, who has shaped people strategy at some of the most high-profile firms in finance and beyond — including Goldman Sachs, BlackRock, WeWork, and PWC. In this episode, they dig into what it takes to lead HR through chaos, why even Navy Seals need rest, and how AI is finally coming for the 100-hour work week. Listen to Hear: The inside story of getting the call to “remove the CEO over the weekend” at WeWorkWhy Apollo brings in a Navy Seal to talk about rest and runs two company-wide “slowdowns” a yearHis honest take on 100-hour work weeks in finance: sometimes necessary, but the model is brokenWhy 93% of Apollo employees are using AI monthly and how it’s changing the way people workWhy he always responds to warm intros but never to cold LinkedIn DMsThe candidate who got blocked by an entire HR team after blasting their resume to every person at a hedge fundWhy experience matters more than school prestige — and why a typo on your resume is a dealbreaker Follow Tom & Check out the Apollo Careers Page: Linkedin: ⁠Tom Osmond⁠Apollo: ⁠Careers PageFollow Call HR: Tik Tok: ⁠⁠@CallHRPodcast⁠⁠Spotify: ⁠⁠@CallHRPodcast⁠⁠Apple Podcasts: ⁠⁠@CallHRPodcast⁠⁠YouTube: ⁠⁠@CallHRPodcast⁠⁠Instagram: ⁠⁠@CallHRPodcast⁠⁠ Call HR is brought to you by Twill — get paid to refer your friends to jobs at Google, Zapier, and the fastest-growing startups. Yes, really. withtwill.com

    37 min

  4. 24 FEB

    Peter Naylor on Launching Netflix's Ad Tier, the Art of Mentorship & Navigating the Job Search as an Executive

    Host Michelle Volberg welcomes Peter Naylor, the first-ever Chief Client Officer at Nielsen, who has built and scaled ad-sales teams at some of the biggest names in media. Peter launched Netflix's ad-supported tier as their first head of sales, grew Hulu's ad business to $1.5 billion, ran ad sales at Snap, and led digital Ad sales at NBCUniversal. In this episode, they dig into what it takes to build world-class sales organizations, the future of advertising, and what separates a good salesperson from a great one. Listen to Hear: How Peter defines his leadership style as a "servant leader" — and what that looks like in practiceThe inside story of launching Netflix's ad-supported tier and giving viewers the choice to opt in to adsWhy AI is "here to stay" — and how the potential AI bubble differs from the dot-com bustHis advice to young ad sellers: be "multilingual" and fluent in both creativity and technologyWhy sales is an art, not just a science — and why EQ matters more than most people thinkWhy "hiring slow" is his biggest HR ick and annual reviews are a process that desperately needs fixingThe worst pitch he's ever sat throughThe one thing candidates think impresses him but doesn't (spoiler: it's name dropping)Why short tenures across multiple jobs are a red flag on a resumeHow he landed his role at Nielsen after the CEO cold DM'd him on LinkedIn Follow Peter & Check out the Nielsen Careers Page: Linkedin: Peter NaylorNielsen: Careers Page Follow Call HR: Tik Tok: ⁠⁠@CallHRPodcast⁠⁠Spotify: ⁠⁠@CallHRPodcast⁠⁠Apple Podcasts: ⁠⁠@CallHRPodcast⁠⁠YouTube: ⁠⁠@CallHRPodcast⁠⁠Instagram: ⁠⁠@CallHRPodcast⁠⁠ Call HR is brought to you by Twill — get paid to refer your friends to jobs at Google, Zapier, and the fastest-growing startups. Yes, really. withtwill.com

    33 min

  5. 17 FEB

    Grace McCarrick on TikTok Career Advice, Soft Skills, and the Real Rules of Getting Promoted

    In today's episode, host Michelle Volberg welcomes career coach and social media personality Grace McCarrick, who has built a massive following by sharing the real truth about how to succeed at work. Known as Gen Z's unofficial (but favorite) work mentor, Grace has coached teams at companies like Amazon, Spotify, Uber, and DoorDash. In this episode, they dig into what actually drives career growth, going viral on Tik Tok, and why soft skills matter more than most people think. Listen to hear more about: How Grace defines soft skills, and why discernment is critical for navigating workplace politicsWhy looking polished at work actually mattersThe number one way to get promotedHow remote work can quietly deplete your "bank of goodwill" with colleagues — and what to do about itThe misconception that entrepreneurship is the easy path, when it's actually the hardest oneHow Grace went viral on Tik Tok, and the conversation she's created about whether Gen Z is too "soft" in the workplace today Follow Grace Across Socials Today: Tik Tok: @graceforpersonalityhiresInstagram: @grace_mccarrickLinkedin: Grace McCarrickWebsite: Grace McCarrick Follow Call HR: Tik Tok: ⁠@CallHRPodcast⁠Spotify: ⁠@CallHRPodcast⁠Apple Podcasts: ⁠@CallHRPodcast⁠YouTube: ⁠@CallHRPodcast⁠Instagram: ⁠@CallHRPodcast⁠ Call HR is brought to you by Twill — get paid to refer your friends to jobs at Google, Zapier, and the fastest-growing startups. Yes, really. withtwill.com

    41 min
  • 5 Episodes

About

Call HR is where today’s people leaders get real about what it’s actually like to build, grow, and lead teams. Each episode features candid conversations about the challenges, trade-offs, and aha moments shaping the future of work. Hosted by Michelle Volberg, Founder and CEO of Twill, and an experienced executive in the talent industry, the show offers an unfiltered look at how modern HR leaders are redefining what great work feels like.

Information

  • Creator
    Michelle Volberg
  • Years Active
    2025 - 2026
  • Episodes
    5
  • Rating
    Clean
  • Copyright
    © Michelle Volberg
  • Show Website
    Call HR

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