Creating Unforgettable Experiences: How Trivandi Transforms Major Events into Purpose-Driven Success with James Bulley

In this episode of “Customer Engagement – Examples of Excellence”, we meet James Bulley Co-Founder and CEO of Trivandi an organisation that transforms ambitious visions into unforgettable experiences for major events, venues, destinations and sports organisations.

James shares how he founded Trivandi in 2013, from the success of the London 2012 Games, with the goal of bringing together the right expertise at the right time and having diverse teams that can drive innovation and synchronise strategy, design, project management, and operations

He emphasises that event delivery must serve its core purpose. For global summits like COP and G20, the physical space and guest flow should actively enable policy discussions and decision-making by leaders. When organised properly, the space itself becomes a powerful tool for achieving the summit's objectives.