Hire Learning with Oz Rashid

MSH International, LLC
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Hire Learning with Oz Rashid is a series of raw, honest, and entertaining conversations with top-performing business leaders across an array of industries that focus on the one thing every business leader has to play a part in: finding top talent. The reality is that making the right or wrong decisions when hiring not only impacts you as a leader - it affects every aspect of the business. The goal of the show is to help business leaders learn new ways of approaching the way they identify and engage top talent. Follow us on: Instagram @hirelearningpodTwitter @hirelearningpodTikTok @Hirelearningpodcast. Hosted on Acast. See acast.com/privacy for more information.

  1. Corporate Recruiting Is Passion, Not Commission: The Five Ps and What Candidate Experience Actually Costs with Brett Fitelson of Seminole Hard Rock Support Services

    6 DAYS AGO

    Corporate Recruiting Is Passion, Not Commission: The Five Ps and What Candidate Experience Actually Costs with Brett Fitelson of Seminole Hard Rock Support Services

    Oz Rashid sits down with Brett Fitelson, Technical Talent Acquisition Manager of Seminole Hard Rock Support Services, to explore what separates transactional recruiting from recruiting that genuinely changes lives. Brett came into staffing the way most great recruiters do: sideways. A yellow sticky note, a cold call to Robert Half, and a lot of persistence later, he discovered he was built for this work. Five years inside Seminole, Brett has personally hired over 600 people across 18 departments, 13 states, and four countries. We explore the real difference between agency staffing and corporate recruiting, how Brett’s candidate experience approach turned two SVP finalists into lifelong advocates, and why the Five Ps (proper preparation prevents poor performance) show up in every conversation he runs. KEY TAKEAWAYS 00:00 Introduction. 01:00 How a six-month-old sticky note and a cold call to Robert Half launched a 10-year recruiting career. 11:50  Staffing is money-driven; corporate recruitment is passion-driven, and Brett nearly tripled his base salary by following the latter. 19:00 Building a Boeing 787 while flying it: what it means to recruit inside one of the world’s most recognizable brands. 21:00 600 hires, 18 departments, 13 states, 4 countries: what it means to be the gatekeeper of Hard Rock’s culture. 23:28 A promotion and a new baby at the same time: why Brett’s answer is always get a bigger plate. 28:45 Pickleball, 5 AM courts, and the 80-year-old who handed Brett the best lesson in humility he ever got. 32:00 Culture fit before credentials: why Brett knows within five minutes whether a candidate belongs. 34:35 The Five Ps: why interviewing is like professional dating, and the one question that reveals preparation instantly. 39:15 Two SVP candidates, one blocked calendar, 15,000 steps: what world-class candidate experience actually looks like. 45:15 Proactive vs. reactive follow-up, the day-after email to the hiring manager is non-negotiable. 47:05 Wake up early, make your bed is the advice that Brett would give his 20-year-old self. RESOURCES MENTIONED Seminole Hard Rock Support Services website: https://careers.hardrock.com/ “Make Your Bed” — University of Texas at Austin 2014 Commencement Address - Admiral William H. McRaven: https://www.youtube.com/watch?v=pxBQLFLei70 Thank you for listening to “Hire Learning with Oz Rashid.” Don’t forget to leave us a review and subscribe so you don’t miss out on future episodes.  Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid.    To learn more about MSH, visit https://www.talentmsh.com.  #TalentAcquisition #HiringStrategy #EnterpriseHiring

    55 min
  2. Build a Company That Outlasts You Through Founder-Led Growth with Benny Czarny of OPSWAT

    13 MAY

    Build a Company That Outlasts You Through Founder-Led Growth with Benny Czarny of OPSWAT

    Benny Czarny is CEO and Founder of OPSWAT, a cybersecurity company he bootstrapped from a San Francisco apartment over 20 years ago. It now employs over a thousand people and protects critical infrastructure across 80+ countries. He is also the author of “Cybersecurity Upside Down” and co-producer of the cybersecurity docuseries "Into the Breach." We dive into Benny’s founder philosophy on patience with product go-to-market, why he views unsolicited resignations as a leadership failure, how he identifies the best candidates by the quality of questions they ask, and why he burns every 30-60-90 day plan he receives. Key Takeaways: 00:00 Introduction. 06:40 How the original idea for a cybersecurity language protocol turned into a bootstrapped product that customers lined up to buy. 11:30 What's changed and what hasn't across 22 years and 1,100 employees. 16:10 How AI is expanding the attack surface, threatening LLM data lakes, and creating new infrastructure vulnerabilities. 21:30 Why Benny wrote "Cybersecurity Upside Down" and how his editor convinced him to rewrite it from scratch. 28:00 The origin of "Into the Breach" and why he partnered with the MythBusters production team to myth-bust the firewall. 32:30 Competing for talent against Google and Palo Alto by offering a mission that outlasts any paycheck. 35:00 The three honorable ways to leave OPSWAT, and why every other exit is a leadership failure. 39:00 Why Benny throws 30-60-90 day plans in the trash and what he asks instead. 43:00 The pattern Benny sees in every strong hire: questions that reveal how prepared the candidate really is. 50:00 Advice for founders: don't pivot from a product before you've exhausted its go-to-market. Resources Mentioned: Benny Czarny https://www.linkedin.com/in/bennyczarny/ OPSWAT https://www.linkedin.com/company/opswat/ "Be Useful: Seven Tools for Life" by Arnold Schwarzenegger https://www.amazon.com/dp/0593655958 "Built to Last" by Jim Collins https://www.amazon.com/dp/0060516402 "Cybersecurity Upside Down" by Benny Czarny https://www.amazon.com/dp/B0GH8SZXJ9 "Into the Breach" docuseries https://www.opswat.com/into-the-breach Thank you for listening to “Hire Learning with Oz Rashid.” Don’t forget to leave us a review and subscribe so you don’t miss out on future episodes. Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid. To learn more about MSH, visit https://www.talentmsh.com. #TalentAcquisition #HiringStrategy #EnterpriseHiring

    54 min
  3. What Yvette Martinez-Rea of Yext Learned About Grief, Work, and Showing Up

    6 MAY

    What Yvette Martinez-Rea of Yext Learned About Grief, Work, and Showing Up

    In this episode, we sit down with Yvette Martinez-Rea, Chief Operating Officer of Yext, a SaaS platform powering digital presence for some of the biggest brands in the world. Yvette brings more than two decades of operating experience across tech, gaming, media, and beauty — including senior leadership roles at Verizon, ESL Gaming North America, Yahoo, United Online, and Violet Grey. Yvette shares the unexpected loss that reshaped how she leads and why she now makes room for the hard stuff at work. We explore her "slow hire, fast fire" philosophy, the one word she always hires for, and why the best candidates are often already inside your organization. Key Takeaways: 00:00 Introduction.  03:00 What a COO actually does: monitoring, managing, optimizing, and connecting the dots across a company.  05:15 The identity shift that happens the day you move from COO to CEO.  07:15 Career advice for anyone navigating a tough job market and an AI-driven future.  10:40 Losing her husband to cancer ten weeks after diagnosis and stepping back from a Fortune 50 role.  12:45 Joining Yext as an individual contributor and being told "no," so work didn't become a drug for grief.  18:00 Auditing her leadership to create space and safety around grief and loss at work.  26:15 Practical ways to show up for someone in loss — at the funeral, three months later, and on the anniversary.  30:20 The one word she hires for and why it quietly unlocks every other quality.  37:10 Why the best next hire is often already inside your company.  40:10 Slow hire, fast fire: the rule she swears by and when desperation breaks it.  43:00 Reframing collective grief through "The Friday Afternoon Club" by Griffin Dunne.  45:30 Advice to her 20-year-old self: You don't have to show up with the answer. Resources Mentioned: Yvette Martinez-Rea https://www.linkedin.com/in/yvette-martinez-rea-8625b91/?isSelfProfile=false Yext | LinkedIn https://www.linkedin.com/company/yext/ Yext | Website https://www.yext.com "The Friday Afternoon Club: A Family Memoir" by Griffin Dunne https://www.penguinrandomhouse.com/books/717278/the-friday-afternoon-club-by-griffin-dunne/ "The Rise of the Red Hot Chili Peppers: Our Brother, Hillel" on Netflix https://www.netflix.com/title/82087556 Thank you for listening to “Hire Learning with Oz Rashid.” Don’t forget to leave us a review and subscribe so you don’t miss out on future episodes.  Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid.    To learn more about MSH, visit https://www.talentmsh.com.  #TalentAcquisition #HiringStrategy #EnterpriseHiring

    49 min
  4. The Red Flags in Hiring You Should Never Ignore with Colette Brown of Stony Brook Medicine

    29 APR

    The Red Flags in Hiring You Should Never Ignore with Colette Brown of Stony Brook Medicine

    In this episode, Colette Brown, Chief Human Resources Officer of Stony Brook Medicine, discusses what actually builds (and breaks) a healthy culture. She dives into why leaders should address behavior instead of attitude, the red flags hiring managers keep talking themselves into ignoring, and the 15-year stay-at-home mom who became her favorite hire. With nearly 40 years in healthcare HR, including stops at Melmark, Presby’s Inspired Life, and Crozer-Keystone Health System, Colette brings stories from the trenches and practical tools any leader can use on Monday morning. Key Takeaways: 00:00 Introduction. 06:26 Defining great leadership as a set of behaviors, not a personality type. 11:05 "The more you demand respect, the less you deserve it." 13:15 What a toxic culture actually feels like from the inside. 16:31 Attitude vs. behavior, and the concept of "pinpoint behavior." 21:22 Colette's hiring philosophy: skills can be taught, values can't. 27:03 The best hire she ever made — a 15-year stay-at-home mom who became a director of comp and benefits. 30:03 The common thread behind Colette’s biggest hiring misses. Resources Mentioned: Colette Brown https://www.linkedin.com/in/colettebrownhr/ Stony Brook Medicine | LinkedIn https://www.linkedin.com/company/stony-brook-medicine/ Stony Brook Medicine | Website https://www.stonybrookmedicine.edu Mercy Health System (Southeastern Pennsylvania) https://www.mercy.com Melmark | LinkedIn https://www.linkedin.com/company/melmarkpennsylvania/ Melmark | Website https://www.melmark.org Presby’s Inspired Life | LinkedIn https://www.linkedin.com/company/inspiredforgood/ Presby’s Inspired Life | Website https://www.linkedin.com/company/inspiredforgood Crozer-Keystone Health System https://www.crozerhealth.org Kelly Services https://www.kellyservices.com/find-a-job/ SUNY Human Resources Association https://www.suny.edu/hr/ "The Devil Emails at Midnight" by Mita Mallick https://www.amazon.com//dp/1394316488 Cassis (French bistro in Huntington, NY) https://bistrocassis.com Thank you for listening to “Hire Learning with Oz Rashid.” Don’t forget to leave us a review and subscribe so you don’t miss out on future episodes.  Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid.    To learn more about MSH, visit https://www.talentmsh.com. #TalentAcquisition #HiringStrategy #EnterpriseHiring

    41 min
  5. Navigating the Fourth Industrial Revolution and the Future of Work with Calvin Arterberry of Flowbot Forge

    22 APR

    Navigating the Fourth Industrial Revolution and the Future of Work with Calvin Arterberry of Flowbot Forge

    Calvin Arterberry, CEO of Flowbot Forge, discusses AI and the future of work. Calvin brings extensive experience in product design and UX leadership, having previously shipped products that drove tens of millions in revenue at major brands, including Verizon, Lowe's, Best Buy, and Wayfair, before becoming a serial entrepreneur. Calvin shares his perspective on navigating the "Fourth Industrial Revolution" and why professionals must shift from being task-executors to orchestrators. Oz and Calvin engage in a lively debate about the realities of short and long-term AI disruption, explore why self-disruption is the ultimate career strategy, and discuss Calvin’s core hiring philosophy of prioritizing hunger and innate aptitude over a standard résumé. Key Takeaways: 00:00 Introduction.  04:09 Starting a career in web design out of economic necessity in 2006.  08:13 Building a marketplace to provide startups with fractional senior engineering talent.  11:13 Analyzing recent tech layoffs and understanding if AI is actually replacing roles.  16:50 The short, midterm, and long-term view of how AI will impact job design.  20:08 Why the future of work belongs to orchestrators rather than coders.  27:46 The importance of disrupting yourself before your employer disrupts you.  39:50 Core hiring philosophy: prioritizing hunger, aptitude, and the ability to think on your feet. 43:32 Using AI executive assistants to maintain consistency and follow up with sales leads. 46:30 Advice to a younger self: Be patient, it's going to be okay. Resources Mentioned: Calvin Arterberry https://www.linkedin.com/in/calvinarterberry Flowbot Forge | LinkedIn https://www.linkedin.com/company/flowbot-forge/ Flowbot Forge | Website https://flowbotforge.com/ Verizon https://www.linkedin.com/company/verizon/ Lowe's https://www.linkedin.com/company/lowe%27s-home-improvement/ Best Buy https://www.linkedin.com/company/best-buy/ Wayfair https://www.linkedin.com/company/wayfair/ Thank you for listening to “Hire Learning with Oz Rashid.” Don’t forget to leave us a review and subscribe so you don’t miss out on future episodes.  Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid.   To learn more about MSH, visit https://www.talentmsh.com.  #TalentAcquisition #HiringStrategy #EnterpriseHiring

    50 min
  6. Leading TA for One of the World’s Biggest Brands with Astad Dhunjisha of AT&T

    15 APR

    Leading TA for One of the World’s Biggest Brands with Astad Dhunjisha of AT&T

    Astad Dhunjisha, Vice President of Human Resources at AT&T, oversees talent acquisition and frontline learning for this Fortune 40 company that hires over 25,000 people a year. Prior to this role, he was Global SVP of TA and HR at Experian and led various global HR functions at Bayer and Monsanto. Having moved to the US in 2009 with just two bags, his unique journey shapes how he thinks about hiring, inclusion, and what people need to do their best work. We discuss the massive scale of bringing outside talent into a major telecommunications brand. We also dive into the exhausting contradictions of walking the leadership line, the importance of suspending the 35-second first impression during an interview, and why the future of AI in hiring should focus on building human capability rather than just rushing into a cost-efficiency game. Key Takeaways: 00:00 Introduction. 01:22 Astad’s background and his path from Mumbai to leading major talent operations. 03:01 Celebrating 150 years of connectivity and the legacy of the first phone call. 06:17 Managing end-to-end talent delivery for an organization with 120,000 employees. 23:09 The mission-critical pressure of talent acquisition and its similarities to a corporate sales team. 32:18 Leading on the line: Navigating the exhaustion and balancing the multiple priorities required of leaders. 39:10 Why uncovering a candidate's story and understanding their choices is more predictive than relying on their résumé. 45:37 The danger of the 35-second first impression and learning to suspend initial judgment in interviews. 50:18 Viewing AI as an opportunity to build human capability rather than just a tool to reduce hiring costs. 56:43 Advice for younger professionals on embracing the journey, handling setbacks, and avoiding the trap of solely chasing titles. Resources Mentioned: Astad Dhunjisha https://www.linkedin.com/in/astad-dhunjisha AT&T | LinkedIn https://www.linkedin.com/company/att/ AT&T | Website https://www.att.com/ Experian | LinkedIn https://www.linkedin.com/company/experian/ Experian | Website https://www.experianplc.com/ Bayer | LinkedIn https://www.linkedin.com/company/bayer/ Bayer | Website https://www.bayer.com/ Monsanto | LinkedIn https://www.linkedin.com/company/monsanto/ Monsanto | Website https://www.bayer.com/en/ Thank you for listening to “Hire Learning with Oz Rashid.” Don’t forget to leave us a review and subscribe so you don’t miss out on future episodes.  Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid.   To learn more about MSH, visit https://www.talentmsh.com. #TalentAcquisition #HiringStrategy #EnterpriseHiring

    51 min
  7. Why Getting Uncomfortable Is the Secret to Career Growth with Christy Harris of CCC Intelligence Solutions

    9 APR

    Why Getting Uncomfortable Is the Secret to Career Growth with Christy Harris of CCC Intelligence Solutions

    Christy Harris, Chief Human Resources Officer and SVP of CCC Intelligence Solutions, a  publicly traded SaaS company, joins Oz. She shares her career journey, including 21 years at Allstate and then taking a massive leap of faith to lead HR in a high-growth, AI-driven technology company. Christy unpacks the importance of getting uncomfortable to grow, the evolving landscape of empathetic leadership, and how to successfully integrate AI workers into your organizational chart. Key Takeaways: 00:00 Introduction.  03:59 How a finance background empowers data-driven HR decisions.  07:32 Why Christy left a 21-year career at Allstate.  10:17 "What would you do if you weren't afraid?" — getting uncomfortable in order to grow.  14:05 Balancing empathy and accountability in modern leadership.  16:20 Understanding the "say-do ratio" and building trust.  19:18 Why hiring intrinsically accountable people makes management easier.  20:12 Embracing AI workers as force multipliers, not replacements.  24:16 Core hiring philosophies and evaluating learning agility.  26:28 The one interview question every hiring manager should ask.  32:47 Why great candidates fail when the business environment shifts.  36:28 Deploying an AI worker for travel and expenses. Resources Mentioned: Christy Harris https://www.linkedin.com/in/christy-harrissphr/ CCC Intelligence Solutions https://www.linkedin.com/company/ccc-intelligent-solutions/ Allstate https://www.linkedin.com/company/allstate "The Let Them Theory" by Mel Robbins https://www.melrobbins.com/book/the-let-them-theory/ “The Atlantic” article on the Cartel Olympics https://www.theatlantic.com/magazine/2026/05/mexico-cartel-la-union-tepito/686453/ Thank you for listening to “Hire Learning with Oz Rashid.” Don’t forget to leave us a review and subscribe so you don’t miss out on future episodes.  Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid.    To learn more about MSH, visit https://www.talentmsh.com.   #TalentAcquisition #HiringStrategy #EnterpriseHiring

    40 min
  8. How Sports Franchises Use Data To Understand the Evolving Fan Experience with Craig Swaisgood of the New York Mets

    1 APR

    How Sports Franchises Use Data To Understand the Evolving Fan Experience with Craig Swaisgood of the New York Mets

    In this episode, we sit down with Craig Swaisgood, VP of Data and Analytics of the New York Mets. Craig brings an incredible track record of leveraging data across multiple high-stakes industries, having previously served as VP at JPMorgan Chase, Senior Director at the Houston Astros, and working inside the Obama White House. Craig shares his journey from public service to Major League Baseball and explores how we balance hard numbers with human intuition. We dive into how top sports franchises build sustainable businesses even when the team isn't winning, why his hiring process relies on objective scorecards to remove bias, and the dangers of completely offloading our critical thinking to generative AI. Key Takeaways: 00:00 Introduction. 05:40 How working in the public sector sparked a love for solving problems with data. 08:07 Implementing tech policies and evaluating blockchain in the Obama White House. 14:03 Building a sustainable business foundation during the Houston Astros' World Series run. 18:29 Balancing 10 billion data points with gut instinct and opportunity costs. 27:08 Meeting the diverse needs of fans to create the ultimate ballpark experience. 30:16 Core hiring philosophy: Fill the gaps on your team instead of solely seeking “five-tool” players. 33:27 The importance of testing candidates on actual job skills during an interview. 39:17 Why candidates who ask questions out of genuine curiosity stand out the most. 41:45 Using an objective scorecard to remove bias from the hiring process. 45:10 Using Generative AI as a cognitive thought partner rather than surrendering critical thinking. 51:54 Career advice: Enjoy the journey instead of just focusing on the destination. Resources Mentioned: Craig Swaisgood https://www.linkedin.com/in/craig-swaisgood New York Mets https://www.linkedin.com/company/new-york-mets JPMorgan Chase https://www.linkedin.com/company/jpmorganchase Houston Astros https://www.linkedin.com/company/houston-astros Obama White House https://www.linkedin.com/company/the-white-house “Range” by David Epstein https://www.amazon.com/dp/0735214484 “Thinking, Fast and Slow” by Daniel Kahneman https://www.amazon.co.za/dp/0374533555 University of Pennsylvania paper on AI as "System 3" thinking https://papers.ssrn.com/sol3/papers.cfm?abstract_id=6097646 Thank you for listening to “Hire Learning with Oz Rashid.” Don’t forget to leave us a review and subscribe so you don’t miss out on future episodes.  Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid.    To learn more about MSH, visit https://www.talentmsh.com.    #TalentAcquisition #HiringStrategy #EnterpriseHiring

    55 min
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Hire Learning with Oz Rashid is a series of raw, honest, and entertaining conversations with top-performing business leaders across an array of industries that focus on the one thing every business leader has to play a part in: finding top talent. The reality is that making the right or wrong decisions when hiring not only impacts you as a leader - it affects every aspect of the business. The goal of the show is to help business leaders learn new ways of approaching the way they identify and engage top talent. Follow us on: Instagram @hirelearningpodTwitter @hirelearningpodTikTok @Hirelearningpodcast. Hosted on Acast. See acast.com/privacy for more information.

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