20 episodes

Podcast by Katie Hokin & Gabby Daniels

Let's Talk Touris‪m‬ Katie Hokin & Gabby Daniels

    • Business
    • 5.0 • 12 Ratings

Podcast by Katie Hokin & Gabby Daniels

    Let's Talk Getting to Know Gabby Daniels

    Let's Talk Getting to Know Gabby Daniels

    Episode 19 - We get to know who Gabby Daniels is and how she became a master of hospitality and an absolute expert in her field.

    👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

    Your Hosts: Katie Hokin & Gabby Daniels
    Sponsor: Levart

    • 14 min
    Maybe The Customer Isn’t Always Right With Michael Skinner

    Maybe The Customer Isn’t Always Right With Michael Skinner

    Episode 18 - We talk how hospitality people have feelings too and guests need to be educated with General Manager, Elements of Byron.

    We talk to Michael about; Elements of Bryon philosophy on customer services and how they are changing the ‘customer is always right’ mentality. We talk about how guests are now armed with social media and how they have managed to navigate this space. The challenges the team have faced plus he also shares some memorable experience thought out his 30 year career.


    👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

    Podcast Guest: Michael Skinner
    Your Hosts: Katie Hokin & Gabby Daniels
    Sponsor: Levart

    • 37 min
    Sporting and the Gold Coast with Brendan Flynn

    Sporting and the Gold Coast with Brendan Flynn

    Episode 17 - We talk sports tourism with Director of the Gold Coast Performance Centre Brendan Flynn

    We talk to Brendan about; The history of the centre and what it now offers for Sports Tourism in the region. The impact of Tokyo Olympics for both the committees and athletes plus the importance of preserving sports as part of the recovery plan.

    👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

    Podcast Guest: Brendan Flynn
    Your Hosts: Katie Hokin & Gabby Daniels
    Sponsor: Levart

    • 24 min
    Let’s Talk Australian Exhibition and Events with Brad Langton

    Let’s Talk Australian Exhibition and Events with Brad Langton

    Episode 16 - We talk about No Vacancy, the leading industry expo in Australia with CEO of National Media, Brad Langton.

    We talk to Brad about; What's in store for the 2021 event after postponing it twice. We talk about how and why it’s become a major event for our sector. Brad also shares about the matchmaking platform, new suppliers to the market, how they develop keynote topics and pick speakers. We also cover trends that are shaping the future of the sector.


    👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

    Podcast Guest: Brad Langton
    Your Hosts: Katie Hokin & Gabby Daniels
    Sponsor: Levart

    • 27 min
    Let’s Talk Paradise Resort Gold Coast with Alicia Szerszyn

    Let’s Talk Paradise Resort Gold Coast with Alicia Szerszyn

    Episode 15 - We talk about the $8 million refurbishment and all the fun activities at the Best Family Hotel/Resort in Australia with Sales and Marketing Manager Alicia Szerszyn.

    We talk to Alicia about; Dr Jerry Schwartz purchase of Paradise Resort and the major $8million dollar facelift. The fun and sometimes cheeky marketing campaigns they implement. Plus her personal joinery though all of this being with paradise resort for over 10 years and 5 ownership changes.

    👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

    Podcast Guest: Alicia Szerszyn
    Your Hosts: Katie Hokin & Gabby Daniels
    Sponsor: Levart

    • 26 min
    Let’s Talk JW Marriott Gold Coast Resort & Spa with Ravinder Dhesi

    Let’s Talk JW Marriott Gold Coast Resort & Spa with Ravinder Dhesi

    Episode 14 - We talk about the Australian Debut of the JW Marriott Brand right here on the Gold Coast with General Manager, Ravinder Dhesi.

    We talk to Ravinder about; What the JW stands for and why the Gold Coast was the best fit for the brand. How they plan to target the family market with an abundance of creative and enriching experiences. We also talk about the Gold Coast luxury market, new markets and opportunities and challenges he faced personally over the past 12 months.

    👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

    Podcast Guest: Ravinder Dhesi
    Your Hosts: Katie Hokin & Gabby Daniels
    Sponsor: Levart

    • 26 min

Customer Reviews

5.0 out of 5
12 Ratings

12 Ratings

BenFoeh ,

Very informative

Finally a podcast by industry insiders for the industry. Awesome

andyh070 ,

Top talk

Great to hear people of the industry get together and talk.

Insightful and interesting, get on board.

Davey. L ,

Informative + Personality

Super relevant and helpful for our industry 🙏🏼

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