58 episodes

Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix and anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.

MSP Unplugge‪d‬ Jeff Halash

    • Technology

Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix and anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.

    FUN Security Awareness Training

    FUN Security Awareness Training

     
    Learn to Run Your I.T. Business
    Hosted by Jeff Halash from TechNutPC.com
    Paco Lebron from ProdigyTeks
    Nick Santora from Curricula
     
    MSP Unplugged
    Video
     
    Live Show and Chat every Friday at Noon EST
    Email: Jeff@MSPUnplugged.com
     
    Support This Show
    Patreon.com/MSPUnplugged
    BuyMeACoffee.com/MSPUnplugged
    PayPal.Me/MSPUnplugged
     
    TechCon Unplugged - BE THERE!
    BRINGING THE I.T. COMMUNITY TOGETHER
    Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
     
    Main Topic: Curricula
    We Make Security
    Awareness Training FUN
    Employee Training shouldn’t be boring, so we fixed it. 😉
    Curricula’s fun eLearning LMS platform uses behavioral science techniques, like storytelling, to fundamentally transform your employee online training program. In less than 10 minutes, you’ll launch an unforgettable online learning program.
     
    Links:
    MSP Unplugged Docs
     
    DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
     
    Music By Jim Holley

    • 1 hr
    Think, Plan, Implement, Optimize

    Think, Plan, Implement, Optimize

    Learn to Run Your I.T. Business
    Hosted by Jeff Halash from TechNutPC.com
    Paco Lebron from ProdigyTeks
    Peter Busam from Equilibrium Consulting
     
    MSP Unplugged
    Video
     
    Live Show and Chat every Friday at Noon EST
    Email: Jeff@MSPUnplugged.com
     
    Support This Show
    Patreon.com/MSPUnplugged
    BuyMeACoffee.com/MSPUnplugged
    PayPal.Me/MSPUnplugged
     
    TechCon Unplugged - BE THERE!
    BRINGING THE I.T. COMMUNITY TOGETHER
    Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
     
    Main Topic: Equilibrium Consulting
    Social and Marketing Tips
     
    Links:
    MSP Unplugged Docs
     
    DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
     
    Music By Jim Holley

    • 59 min
    Small Business Cybersecurity Solution

    Small Business Cybersecurity Solution

    Learn to Run Your I.T. Business
    Hosted by Jeff Halash from TechNutPC.com
    Paco Lebron from ProdigyTeks
    Brian Fritton from Havoc Shield
     
    MSP Unplugged
    Video
     
    Live Show and Chat every Friday at Noon EST
    Email: Jeff@MSPUnplugged.com
     
    Support This Show
    Patreon.com/MSPUnplugged
    BuyMeACoffee.com/MSPUnplugged
    PayPal.Me/MSPUnplugged
     
    TechCon Unplugged - BE THERE!
    BRINGING THE I.T. COMMUNITY TOGETHER
    Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
     
    Main Topic: Havoc Shield
    Safely Embrace WFH
    Working from home is the new normal, but your old cybersecurity practices aren’t enough to stay safe.  Engage employees in the solution: a time-efficient, plain language solution that gives IT professionals the reporting and engagement they require.
     
    Address Threats Like a Pro
    The new threat landscape is too urgent to wait for a fully staffed internal cybersecurity function.  Don’t try to craft and implement remote cybersecurity policies on your own — we’ll be your ally in guarding your growing cyber perimeter.
     
    Create a Security Advantage
    You’ve got obligations to your employees, customers, and financial stakeholders.  By implementing a modern cybersecurity program, you rise above the rest and shield yourself from threats — while others struggle to keep up with each security crisis as it arises.
     
    Links:
    MSP Unplugged Docs
     
    DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
     
    Music By Jim Holley

    • 55 min
    Sales is Fun

    Sales is Fun

    Learn to Run Your I.T. Business
    Hosted by Jeff Halash from TechNutPC.com
    Paco Lebron from ProdigyTeks
    John Fazio from JohnFaziojr.com
     
    MSP Unplugged
    Video
     
    Live Show and Chat every Friday at Noon EST
    Email: Jeff@MSPUnplugged.com
     
    Support This Show
    Patreon.com/MSPUnplugged
    BuyMeACoffee.com/MSPUnplugged
    PayPal.Me/MSPUnplugged
     
    TechCon Unplugged - BE THERE!
    BRINGING THE I.T. COMMUNITY TOGETHER
    Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
     
    Main Topic:
    1) When is a good time to bring on a Sales rep
    2) What kind of sales rep should I bring on? (i.e. Sales Development Rep, Inbound Sales, Outsourced sales)
    3) How should they be compensated?
    Links:
    MSP Unplugged Docs
     
    DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
     
    Music By Jim Holley

    • 1 hr 2 min
    Customer Service with a Smile

    Customer Service with a Smile

    Learn to Run Your I.T. Business
    Hosted by Jeff Halash from TechNutPC.com
    Paco Lebron from ProdigyTeks
    Charlotte Purvis from CharlottePurvis.com
     
    MSP Unplugged
    Video
     
    Live Show and Chat every Friday at Noon EST
    Email: Jeff@MSPUnplugged.com
     
    Support This Show
    Patreon.com/MSPUnplugged
    BuyMeACoffee.com/MSPUnplugged
    PayPal.Me/MSPUnplugged
     
    TechCon Unplugged - BE THERE!
    BRINGING THE I.T. COMMUNITY TOGETHER
    Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
     
    Main Topic: Customer Service Strategies
     
     
    Links:
    The Customer Communication Formula: How to communicate with your customers and boost your customer service brand
    MSP Unplugged Docs
     
    DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
     
    Music By Jim Holley

    • 1 hr 3 min
    Loving Services on Demand

    Loving Services on Demand

    Learn to Run Your I.T. Business
    Hosted by Jeff Halash from TechNutPC.com
    Paco Lebron from ProdigyTeks
    Doug Betts from Live Windows Training
     
    MSP Unplugged
    Video
     
    Live Show and Chat every Friday at Noon EST
    Email: Jeff@MSPUnplugged.com
     
    Support This Show
    Patreon.com/MSPUnplugged
    BuyMeACoffee.com/MSPUnplugged
    PayPal.Me/MSPUnplugged
     
    TechCon Unplugged - BE THERE!
    BRINGING THE I.T. COMMUNITY TOGETHER
    Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
     
    Main Topic: Different models of doing business. There is no one size fits all when it comes to the I.T. Industry. Managed Services vs On Demand aka Break/Fix.
     
    Links:
    MSP Unplugged Docs
     
    DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
     
    Music By Jim Holley

    • 1 hr 6 min

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