NAB Digital Next NAB Digital Next

In the latest episode of NAB Digital Next, guest host Alysia Abeyratne, NAB’s senior manager in Digital Policy speaks with Vinoy Kumar, senior partner at Partners in Performance, on digital finance trends. Partners in Performance is an international management consultancy, which was recently bought by Accenture.

The podcast dives into:
• Improving customer experience in financial services and how data and analytics can help.
• Emerging trends of collaboration between FinTechs and financial bodies in Asia.
• Support of responsible innovative disruptions by regulators

Listen to the full episode on SoundCloud, Spotify or Apple Podcast.

In the latest episode of NAB Digital Next, guest host Lance Thornswood, NAB’s Chief Design officer speaks with Stephen Brozovich, Enterprise Strategist at Amazon Web Services about their culture, innovation and transformation.

Their discussion focuses on:
• Stephen’s fascinating career journey from web developer to evangelist and strategist.
• How easy it is to lose sight of customer obsession in a long chain of value creation.
• Staying committed even when the going gets tough.
• Durable truths and being ‘uncomfortable’ with customer obsession.

Listen to the full episode on SoundCloud, Spotify or Apple Podcast.

In the latest episode of NAB Digital Next, host Brad Carr, NAB’s Executive, Innovation & Partnerships speaks with Michael Nuciforo, Chief Executive Officer of Thriday and Charlotte Cadness, NAB’s Executive Digital Customer & Colleague on the use of a new tool designed to save time and admin for small business – NAB Bookkeeper.

- How Michael took inspiration from a family run small business to the create Thriday, which is relatable to many a small business
- Historical siloing of banking, accounting and tax yet an obvious opportunity to synergise to save time
- Use of AI capability, the ability to read transactions and understand tax implications
- Automating but with control

Listen to the full episode on SoundCloud, Spotify or Apple Podcast.

In the latest episode of NAB Digital Next, guest host John Blicq, NAB Associate Director for Innovation speaks with Carl Wocke, Chief Executive Officer of Merlynn Intelligence Technologies on building digital twins.

Carl and John discuss:

- The concept of a ‘digital twin’ - what it is in simple terms
- Merlynn Intelligence Technologies’ unique focus on being ‘people driven’, rather than ‘data driven'
- The possibility for humans to use digital twins to replicate expertise
- Importance of people in the process, or what is known as 'human in the loop'

Listen to the full episode on SoundCloud, Spotify or Apple Podcast.

In the latest episode of NAB Digital Next, guest host Alex Garkavenko, NAB Associate Director in Innovation & Partnerships, Insights speaks with Kriv Naicker, strategic advisor in disruptive technologies and disruptive market models, based in New Zealand.

During the chat, Alex and Kriv focus on:
• the concept of ‘hype cycles’ and how they are a useful tool to understand global trends
• how we understand the maturity of technologies
• how we can experiment on disruptive technologies – such as Artificial Intelligence (AI), quantum computing, geospatial capability – in a strategic way
• how disruptive technologies are intensely data driven.

Listen to the full episode on SoundCloud, Spotify or Apple Podcast.

In the latest episode of NAB Digital Next, host Brad Carr, NAB’s Executive Innovation & Partnerships speaks with Deloitte’s Partner for Regulation, Security and Risk Advisory Rita Gatt, and Lead Partner Technology Strategy & Transformation Consulting Niamh McPherson.

Rita and Niamh share their views from Deloitte’s 2024 Tech Trends Australia Report covering the latest in trends associated with technology forces, including those that drive tech innovation and enable it.

In this conversation the trio discuss:
-Spatial computing – technology that integrates digital and physical spaces – optimising what exists today
-‘Genius In equals Genius Out squared’, where Gen AI outputs are only as good as the data that feeds it
-Importance of trustworthy AI for banks and financial services institutions
-Core tech modernisation to enable better fraud and vulnerability detection for customers
-Emerging technology including cryptographically equipped quantum computers
-Cheap fakes and deep fakes

Listen to the full episode on SoundCloud, Spotify or Apple Podcast.

Tech Trends | Deloitte Australia
https://www.deloitte.com/au/en/Industries/technology/research/tech-trends.html