Performance measurement is often seen as a technical exercise, but at its core, it's about understanding whether an organisation is achieving what it set out to achieve. In this episode of A Little Bit of Nous, host Allen Dorsey sits down with Nous Principal Greg Joffe to explore how organisations can build performance frameworks that support better decisions, stronger accountability and more effective strategy execution. Drawing on decades of experience advising boards, executives, government agencies and private sector organisations, Greg explains why many organisations struggle to measure what truly matters. Together, Allen and Greg unpack the difference between measuring activity and measuring outcomes, why a clear strategy is the foundation of meaningful performance measurement, and how leaders can avoid becoming overwhelmed by data that offers little insight. Along the way, Greg shares practical frameworks for selecting the right measures, tips for aligning performance indicators with strategic priorities, and simple tests leaders can use to determine whether their measures are actually helping them understand progress. Whether you're responsible for organisational strategy, reporting, governance or performance improvement, this conversation offers practical insights into turning measurement from a reporting exercise into a powerful tool for achieving results. About A little bit of NousAt Nous, we partner with clients across a huge range of interesting, challenging, exciting and complex issues. Having good conversations is a huge part of what we do. A little bit of Nous is a podcast miniseries that explores big topics, through good conversations. Learn something, up your dinner party game and get to know the back stories of some of the Nousers who work passionately to achieve positive influence – not just for our clients and their businesses, but also for the customers and communities they serve. Your host Allen Dorsey is Nous’ unofficial Chief Connection Officer, who is passionate about bringing the best minds at Nous together to discuss our biggest challenges. Allen is a curious, conversationalist, always ready to share A little bit of Nous…About GregGreg leads projects helping clients to develop and implement their strategy. He works with CEOs and boards to set a clear strategy and then to align the operating model, including organisation structure, to deliver. Greg works across financial services, energy, health and utilities for private sector clients and with government agencies in defence, transport, human services, health, justice, utilities, and trade and investment. Greg is an adjunct professor at the Australian Graduate School of Management (AGSM) at the University of NSW, where he teaches and researches organisation structure and alignment. Nous Group is an international management consultancy, and for the past 25 years we’ve helped public, private, and not-for-profit clients deliver better outcomes for their customers, communities, and society. You can explore more of what we do at www.nousgroup.com or follow us on our socials.
