NPP Soundbites

NPP Australia

Take a closer look inside fast payments with NPP Soundbites. A podcast where organisations and government departments share their insights about using the NPP to deliver new payments innovation, both today and in the future.

  1. Using PayID to combat scams: ABA's Christine Cupitt

    12/09/2022

    Using PayID to combat scams: ABA's Christine Cupitt

    Recently the Australian Banking Association (ABA) and participating member banks launched the "Australian Banks: Working to Protect You" campaign to help protect customers against the growing threat of scams. During this campaign, the ABA highlighted that PayID helps to stop scams because unlike traditional payments, the payer can see a confirmation screen with the intended payee's PayID name before making the payment. Here, Christine Cupitt, Chief of Policy & Strategy ABA, discusses the types of scams we are seeing in the Australian market and the role PayID is playing to help protect Australian consumers and businesses.

    11 min

  2. 24/03/2022

    The NPP and the digital economy: Minister Jane Hume

    In a recent speech to the Committee for Economic Development of Australia, Minister for Superannuation, Financial Services and the Digital Economy, Jane Hume, called out the NPP as a key driver of Australia’s digital economy. In this episode of NPP Soundbites, we invited Minister Hume to describe how she sees the NPP  evolving areas such as einvoicing, government payments, superannuation and the Consumer Data Right.

    20 min

  3. 01/02/2022

    UK real-time payments case study: Pay.UK's Kate Frankish - Interview 1

    In the United Kingdom, the roll-out of real-time payments and Open Banking  is slightly ahead of Australia, offering an important case study for the Australian market. This is this first of two interviews with Kate Flemish from the UK's leading payment authority, Pay.UK. In this episode she discusses the impact of Open Banking on real-time account-to-account payments and the significant work underway to develop a new payments architecture for the country.

    11 min

  4. 01/02/2022

    UK real-time payments case study: Pay.UK's Kate Frankish - Interview 2

    In the United Kingdom, the roll-out of real-time payments and Open Banking  is slightly ahead of Australia, offering an important case study for the Australian market. This is this second of two interviews with Kate Flemish from the UK's leading payment authority, Pay.UK. In this episode hear Kate discuss what we can learn from the UK's introduction of Request to Pay and fighting scams and fraud with Confirmation of Payee.

    10 min

  5. 15/12/2021

    Bain & Co's Richard Fleming: global trends to shape payments in 2022

    As co-leader of Bain & Company's Global Digital Banking Initiative, Richard Fleming's work finds him at the heart of transformative change within organisations in the banking, insurance, wealth management and payments sectors. In this final episode for 2021, Richard reflects on global trends driving change and what the Australian payments landscape could look like in 2022 when third party payment initiation arrives in the form of PayTo.

    21 min

  6. 15/11/2021

    Chubb breaks new ground with ANZ, offering instant payouts via the NPP

    Chubb Insurance is the first insurer to use the NPP to offer instant payouts to its customers. In this episode hear Chubb's Gerard Sitaramayya and ANZ's Michael Lim, discuss how this award winning solution has overhauled Chubb's customer experience and vastly improved operational efficiency.

    14 min

  7. 07/10/2021

    What's in a name? The story behind 'PayTo'

    Earlier this year, PayTo was revealed as the name for the NPP's Mandated Payments Service – the new, digital way for merchants and businesses to initiate real-time payments from their customers’ bank accounts.  Hear Richard Curtis from FutureBrand discuss the process his organisation followed with NPP Australia to identify the PayTo moniker from a sea of possibilities. It’s a great listen for anyone who develops, names and markets products in the payments and financial services sectors.

    13 min

  8. 07/09/2021

    Technology facilitated abuse and the NPP

    The data richness of NPP payments, including the ability to include longer descriptions with a payment, is a central benefit of the New Payments Platform. However, like other technology carriers, this benefit is open to misuse.  Hear Karen Bentley, CEO of Wesnet (the National peak body for specialist women's domestic and family violence services) and Catherine Fitzpatrick, the Director of Customer Vulnerability & Financial Resilience at Westpac, discuss the serious issue of technology facilitated abuse and how the financial services industry and NPP ecosystem are responding.

    15 min
See All (22)

Ratings & Reviews

4.3
out of 5
3 Ratings

About

Take a closer look inside fast payments with NPP Soundbites. A podcast where organisations and government departments share their insights about using the NPP to deliver new payments innovation, both today and in the future.

Information

  • Creator
    NPP Australia
  • Years Active
    2020 - 2022
  • Episodes
    22
  • Rating
    Clean
  • Copyright
    © 2025 NPP Soundbites
  • Show Website
    NPP Soundbites