Open Wired with Natalie Phillips-Mason

Natalie Phillips-Mason

Real people solving inclusion challenges with respectful curiosity and candid conversations. If you are interested in making pragmatic inclusion happen in workplaces, boardrooms, retail and physical spaces - this is for you.

Episodes

  1. 1 day ago

    The Sensory Specialist with Sarah James

    About this episode: Sarah James is the founder of The Sensory Specialist, a Melbourne-based business providing families, schools and organisations with sensory tools. A former psychology teacher and mum of two, Sarah works with councils, schools and major venues to design sensory-friendly spaces. In this episode we explore accessibility, neurodiversity and the practical work of making everyday public environments neuroinclusive. Key Takeaways Why sensory inclusive public spaces are important for children and adultsHow sensory aids can assist in the classroomHow the NDIS shaped the landscape.

    24 min

  2. 30 June

    Neuroinclusive Co-working: Inside the WonderPlay Studio with Madeleine Lobsey

    Description: Madeleine Jane Lobsey spent decades in the arts and global leadership development before being diagnosed as autistic and ADHD at 48 and realising she’d been building neuroinclusive spaces long before she had the language for it.  Named as a Top 50 Australians Over 50 in 2025, she founded Wondiverse, a neuroinclusion social enterprise. She also runs WonderPlay Studio, a neuroinclusive co-working and event space in the heart of Sydney. In this episode we explore neuroinclusive design and building spaces that suit all neurotypes. Key Takeaways Why neuroinclusive co-working spaces are needed Workspace zoning for different work styles The importance of predictability, choice and community  Neurodivergent thinking, systems and problem solving Why we should play when we work Using a later in life diagnosis of Autism and ADHD to channel creativity.  Link to information about the WonderPlay Studio: WonderPlay Studio: A Space for Co-Working Creativity

    22 min

  3. 23 June

    Customer Aggression in Retail & Psychosocial Safety with Professor Gary Mortimer

    About this episode: Gary Mortimer is a Professor of Retail Marketing and Consumer Behaviour at Queensland University of Technology. He has over 25 years of retail industry experience, and is currently the Chair and Independent Director of Services and Creative Skills Australia. In this episode we tackle an alarming trend in retail - customer aggression - and its impact on psychosocial safety for retail workers.  Gary shares the latest data on what is and isn’t working, and how we can create safer workplaces in a sector that employs around 10% of Australians. Key Takeaways: The definition of Customer aggression Highlights from SacSA’s Customer Aggression Report What’s working and what’s not The impact on Retail employee inclusion and psychosocial hazards in retail environments. Links: Research can be found here: SaCSA Releases New Report Highlighting Impact of Customer Aggression on Retail Workforce and Businesses - Service and Creative Skills Australia (SaCSA)

    28 min

  4. 16 June

    Inclusive Beauty: Designing Accessible Beauty Products with Storm Menzies

    About this episode: Meet Storm Menzies, founder of ByStorm Beauty, a brand on a mission to make beauty accessible, fun and inclusive. Drawing on her own lived experience, Storm designs accessible beauty tools, helping people feel confident and seen. Storm is passionate about inclusivity and creates beauty products that celebrate diversity and remove barriers in self-care. ByStorm Beauty is breaking traditional beauty norms with product designed to be unapologetically empowering. Key Takeaways why accessible beauty matters how inclusive product design is reshaping the beauty industry Storm’s journey from beauty customer to retail supplier and what it takes to get an accessible product into the Australia beauty category.

    33 min

  5. 10 June

    Disability Representation in the Media - with Lisa Cox OAM & Paul Nunnari PSM PLY

    About this episode On this episode of Open Wired, host Natalie Phillips-Mason talks with award winning disability advocates Lisa Cox OAM and Paul Nunnari PSM PLY about disability representation in the media. They explore why representation matters, how organisations can get it right, and what businesses lose when disability inclusion is ignored. From Breaking Bad to Autistic Barbie, this episode is full of insights and candid commentary. Takeaways Why representation matters The brands doing it well How to avoid tokenism The disability dollar and commercial impacts of exclusion    How to make shopping more inclusive and accessible.  Sources Home - Media Diversity Australia Home | Inclusively Made Connect With Natalie Interested in being a guest, have a topic you'd like me to explore or just want to connect? I'd love to hear from you. Visit my website - https://inc-change.com/ Follow on Instagram @inclusivechange Follow me on Linked In Email me Natalie@inc-change.com.

    29 min

  6. Trailer

    Trailer: Open Wired with Natalie Phillips-Mason

    Open Wired is a series hosted by Natalie Phillips-Mason, Founder of Inclusive Change. Natalie has candid conversations with people solving inclusion challenges. Sometimes unpolished but always authentic, the series explores inclusion within workplaces, boardrooms, retail and physical spaces. Guests include award-winning leaders from private sector and Not for Profit, entrepreneurs, executives and retailers. Whether you lead, practise, or are simply navigating this work yourself, you'll come away with practical insights and ideas worth borrowing. Subscribe so you don’t miss a conversation. Connect with Natalie Website ⁠LinkedIn ⁠ Instagram

    1 min

Trailer

Ratings & Reviews

5
out of 5
5 Ratings

About

Real people solving inclusion challenges with respectful curiosity and candid conversations. If you are interested in making pragmatic inclusion happen in workplaces, boardrooms, retail and physical spaces - this is for you.

Information

You Might Also Like