Ripple Backstage

Ripple Festival

Come backstage at Ripple Festival, and event for small business owners driven by purpose, profit and possibility. We recorded 6 podcast episodes in an on-site podcast caravan at the inaugural festival in 2025. Our podcasting partners grabbed speakers as they were coming off the stage and asked them things like 'was there anything you wanted to say but didn’t have time for on stage?'  You’ll hear great conversations about what it’s really like to be a small business owner, and what it takes to be successful.

Episodes

  1. Visibility is a long game

    1 DAY AGO

    Visibility is a long game

    Recorded live in the studio pod at Ripple Festival, this episode brings together three of the event's speakers for a candid debrief. Dante St James (AI & LinkedIn strategist), Janine Staunton (website designer & strategist), and Renee Mariette (SEO & AI specialist) unpack what they said on stage, what they wish they'd said, and what made Ripple a different kind of event. Along the way, they get into the real numbers behind SEO, why your website matters more than your Instagram feed, and why the most powerful thing you can do online is just be yourself. What You'll Learn Why your website is your most powerful marketing asset — and what most people get wrong about it The SEO stats that will change how you think about organic vs paid search How to nail the 'above the fold' section of your homepage in 7 seconds or less Why Dante built a huge audience on LinkedIn by being the opposite of polished What 'SEO is an evolution, not a revolution' means for your content strategy right now Why in-person events and networking can outperform social media for business growth What Purpose, Profit, and Possibility actually means when you're building a business Key Insights Your Website Over Your Instagram All three guests agreed: small business owners pour energy into social media while neglecting the one asset they actually own. Janine pointed out that many clients come to her with a website that hasn't changed in three years — and then wonder why nothing is happening. The fix isn't always a full rebuild. It's consistent, strategic evolution. "Social media gets a lot of time, effort and energy from business owners, and your website is actually probably more important." The SEO Numbers That Matter Renee broke down why organic search beats paid every time — when done right: Paid ads (even above AI overviews): ~2.5–2.7% click-through rate Top organic SEO position: 65–75% click-through rate Anywhere on page one: ~30% click-through rate Page two of Google: effectively invisible People trust Google search results about as much as a personal recommendation from a friend — roughly 80%. That's the power of earning your ranking rather than buying it. The 7-Second Homepage Test Visitors decide whether to stay or leave within seven seconds. Janine's advice: check your homepage above the fold right now. Does it immediately answer who you are, what you do, who you do it for, and why you? If it's full of vague, fluffy language — 'elevate your whatever' — you're losing people before they've had a chance to become clients. "The more specific you can be, the better. Otherwise people are just clicking away." Authenticity as a Strategy Dante's keynote was about AI, but the conversation quickly turned to something more human: why we perform perfection online, and why it doesn't work. His take is that we're wired for it — from school exams to polished LinkedIn profiles, we've been trained to show our wins and hide our stumbles. "I've been able to build an audience just by being completely me — my stupid, quirky ADHD, messing up, constantly failing, getting back up and trying again." The content that stops the scroll isn't the Lamborghini or the perfect family. It's the moment someone decides to be real. SEO in the Age of AI Renee's message: don't panic. AI has changed some of the tactics, but not the fundamentals. Google and the major LLMs all follow the same basic principle — find and surface the most helpful content for a given query. Chunked content, front-loaded keywords, questions answered directly, benefits over features. The basics still win. "SEO is an evolution, not a revolution. The fundamentals are the same. We're still writing for the audience, still creating helpful content." Pick the Platform That Suits You Every successful person will tell you their platform is the one. But as the guests discussed, the real answer is: pick what works for your energy and your audience. Janine has built a nearly 10-year business without social media — through events, networking, and one-to-one relationships. Dante uses LinkedIn as an awareness engine that feeds his email list and workshops. There is no one right answer. About the Guests Dante St James Dante is an AI strategist, LinkedIn educator, keynote speaker, and business owner based in Darwin. He owns menswear stores, barbershops, and a suite of online programs — all built from a singular purpose: the belief that business can change the world. He's known for his blunt, authentic approach to LinkedIn and for building a loyal audience by showing the messy, real side of entrepreneurship. Find Dante: LinkedIn — search 'Dante St James' Janine Staunton Janine is a website strategist and designer with nearly 10 years in business. She works with small business owners to build websites that are strategically designed to convert — not just look good. She's neurodivergent (autistic ADHD), and brings that pattern-recognising brain to every website audit and design project. She's built her business almost entirely without social media. Find Janine: lemoncrush.com.au Renee Mariette Renee is an SEO and AI specialist who helps businesses develop search strategies and content that brings the right people to their website. She keeps a close eye on how AI is reshaping search — and translates the technical complexity into plain-English strategy for her clients. She and Janine also collaborate on a combined SEO audit and website performance service. Find Renee: makewordswork.com.au Resources Mentioned Ripple Festival — ripplefestival.au Podcast Services Australia — podcastservices.com.au Janine's website headline formula (DM or email Janine via lemoncrush.com.au) Ripple Special: SEO Audit & Website Performance Review — visit lemoncrush.com.au makewordswork.com.au — Renee's services and joint offering with Janine Connect & Subscribe Enjoyed this episode? Here's what to do next: Subscribe so you never miss an episode of Ripple Backstage Leave a review — it helps more people find the show Share this episode with a fellow small business owner who needs to hear the SEO stats Tickets for the next Ripple event: ripplefestival.au Ripple Backstage is produced by Podcast Services Australia.

  2. Building Belonging Online

    27 APR

    Building Belonging Online

    Recorded live at the inaugural Ripple Festival, this episode brings you straight backstage with three powerhouse community builders. Fresh off their panel, Connection as Currency: How to Monetise an Online Community, Caitlin Marwaha (online stylist and community educator), and Sammi Dobinson & Mandy Couzens (co-founders of Mama Knows West) sit down with host Christina Canters to unpack what it really takes to build, nurture, and eventually monetise an online community. Spoiler: the community comes first, and the money follows. Ripple Backstage Episode 2: Building Belonging Online Host: Christina Canters, CEO of Podcast Services Australia Guests: Caitlin Marwaha, Sammi Dobinson & Mandy Couzens Recorded at: Ripple Festival the very first event in 2025. Key Takeaways Community before currency. All three guests built their audiences without chasing revenue first. Clients came to them, and that's when they figured out how to charge. Authenticity keeps content real. Not chasing money forces you to stay genuine, and genuine content consistently outperforms polished, produced content. Memberships are not passive income. Caitlin warns that memberships require constant content creation, it only gets easier once the community itself becomes the drawcard. Price points for everyone. Caitlin's offer stack ranges from a $7 masterclass to a $1,000 course, ensuring there's an entry point for every budget. Embrace the cringe. A major theme from the panel: showing up imperfectly, whether it's dressing as a crab on camera or setting up a tripod in a hotel lobby, is what builds authentic connection and, ultimately, an audience. In-person hits different. 200 people in a room with their full, focused attention is a completely different (and arguably more powerful) experience than 200 views on a video. Guest Profiles Caitlin Marwaha — Online stylist and educator who teaches everyday women to understand their body shape, colouring, and get dressed with confidence. Started as a traditional one-on-one stylist, pivoted online during COVID, and now runs a thriving membership, course, and digital product suite. → caitlinmarwaha.com | Instagram: @ByCaitlinAnne Sammi Dobinson & Mandy Couzens — Co-founders of Mama Knows, a free family activity guide that started in Melbourne's West 14 years ago and has since expanded across Melbourne (West, East, North, South). Built entirely on sponsorship; free for families. → mamaknowswest.com.au | mamaknowseast.com.au | mamaknowsnorth.com.au Episode Highlights On Starting Out Without a Monetisation Plan Mandy and Sammi spent a full year building their website and photography before anyone suggested getting on Facebook — at which point it "just exploded." Revenue came later, almost by accident, when clients started coming to them and they thought: we should work out how to charge. On the Reality of Memberships "It's the least passive income revenue stream. Everyone thinks you'll just set it up and people will join and it'll roll over — but I'm constantly creating content to keep it fresh." — Caitlin Marwaha On Reaching Your People "Sometimes it makes a difference in just one person's day, and that's the only goal — to inspire that one person. If we can do that, it's job done." — Sammi Dobinson On Embracing the Cringe Mandy went from hiding behind the camera to starring in weekend video content watched by 40,000–70,000 people. Her advice: have so much fun that you forget anyone's watching. Mentioned in This Episode Ripple Festival — the community-focused business event where this was recorded Podcast Services Australia — Christina's company and proud event partner of Ripple Connect & Subscribe Enjoyed this episode? Head to ripplefestival.au to grab your ticket to the next event — and don't make the mistake of missing it twice. Ripple Backstage is produced by Podcast Services Australia.

  3. Leading without losing your soul

    20 APR

    Leading without losing your soul

    "Business will expose every single personal vulnerability you've got. Without a doubt.” Jen Sharpe "Nothing was as dramatic as my brain had told me about sharing my story. No one cares, and people liked it!" Phoebe Preuss Ripple Backstage Episode 1: Leading Without Losing Your Soul In the very first episode of Ripple Backstage, recorded live in the Studio Pod at Ripple Festival, host Christina Canters sits down with two powerhouse women in business: Jen Sharpe, who built communications agency Think HQ from her kitchen table to a $20M+ turnover firm, and Fipe Preuss, founder of social enterprise Living Koko and a continuation of 200 years of cacao cultivation in Samoa. Together they get candid about the realities of scaling a business, the unexpected role of vulnerability in leadership, and why therapy might be the best business investment you ever make. Host: Christina Canters, CEO of Podcast Services Australia Guests: Jen Sharpe (Founder & CEO, Think HQ) and Fipe Pruess (Founder, Living Koko) Recorded live at: Ripple Festival Key Topics Covered Scaling leadership & letting go Jen shares how her leadership style transformed as Think HQ grew from a solo operation to 100+ people, from hands-on delivery to deliberately hiring people more skilled than herself, and learning to trust them with their domains. Why systems don't kill creativity, they enable it Jen reflects on being a self-described "rogue entrepreneur" who avoided systems at all costs, only to discover that well-designed processes actually create more space and energy for creativity. The vulnerability piece nobody talks about Both guests open up about personal trigger points that show up in business: Jen's cashflow anxiety rooted in childhood financial insecurity, and Fipe's fear of being seen despite years as a performing artist. The message: a business will expose every personal vulnerability you have. Therapy before business coaching The guests make a compelling case for doing the inner work first: understanding your trigger points so they don't drive your business decisions. Jen's take: "Get a good therapist. Really get in and rummage around and understand yourself." Finding your soul tribe The importance of a trusted circle, business owners or close friends, who you can unpack the hard stuff with safely, especially when your therapist isn't available. Purpose, Profit, Possibility The trio unpacks Ripple's tagline. Highlights include Jen's bold stance that "the greatest form of self-care is to pay yourself well," and Fipe's reminder that profit is what gives you the headspace to dream. Dreams that came true Fipe shares her 20+ year dream of performing at WOMAD Adelaide finally coming to fruition, alongside her vision for Living Koko's global social impact. Jen reflects on growing Think HQ to a $20M+ business and now eyeing global expansion as a values-led communications agency. Guest Highlights Jen Sharpe, Think HQ Jen founded Think HQ 15 years ago with no external funding and has grown it to a 100+ person integrated communications agency working exclusively with clients driving positive social impact. She's now expanding to Sydney with a vision for global growth. LinkedIn: Jen Sharpe Fipe Preuss, Living Koko Living Koko is a social enterprise continuing 200 years of cacao cultivation from Fipe's village in Samoa. They work with 400+ domestic plot farmers (predominantly women in the Pacific) and are the largest importers of Samoan cacao to Australia. Products are available in 50–60 Whole Foods stores across Victoria. LinkedIn: Phoebe Preuss Ripple Backstage is produced by Podcast Services Australia. If this episode sparked something for you, head to Ripple Festival to be part of the next one. Resources & Links Ripple Festival - get your ticket to the next event Podcast Services Australia - event podcast partner Think HQ - Jen Sharpe's communications agency Living Koko - Fipe’s cacao organisation

About

Come backstage at Ripple Festival, and event for small business owners driven by purpose, profit and possibility. We recorded 6 podcast episodes in an on-site podcast caravan at the inaugural festival in 2025. Our podcasting partners grabbed speakers as they were coming off the stage and asked them things like 'was there anything you wanted to say but didn’t have time for on stage?'  You’ll hear great conversations about what it’s really like to be a small business owner, and what it takes to be successful.

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