Salon Goals

Lauren Lappin

Salon Goals is where we talk about what actually goes into running a profitable, sustainable beauty business — the kind that doesn’t rely on you being everywhere, and doing everything, all the time. I’m Lauren Lappin, a 7-figure salon owner and business coach. I’ve spent the last 12 years building and running a staff-led beauty business, and coaching other salon owners through the same challenges. This podcast is where I share the conversations I wish more people were having earlier. You’ll hear honest, practical episodes on leadership, money, systems, team management, pricing, growth, and the decisions that matter once your business moves beyond survival mode. No trends, no aesthetics, no surface-level advice — just real insight based on what actually works in the day-to-day of running a salon. Some episodes are solo. Some are conversations with industry experts. All of them are designed to help you think more clearly, lead more confidently, and build a business that supports your life, not consumes it. If you want to run your beauty business properly — with structure, intention, and long-term sustainability — you’re in the right place. New episodes are released every Tuesday.

  1. 17 HRS AGO

    What Would You Do If You Weren't Being a Little Bitch About Your Business?

    https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you! In this week's episode Lauren shares four questions she asks both herself (and her Clients) when growth is stagnating and business is plateauing. 4 Questions for Breaking Through a Business Ceiling: (03:10) What is the bottleneck?(09:45) Who can help me?(12:15) What is the cost of not growing?(15:50) What would you do if you weren't afraid to fail? .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing Mentioned in this episode: Join The Salon Boss Mastermind 👉 https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you!

    29 min
  2. 14 APR

    I Had No Money, Two Babies, and Zero Ducks in a Row — Here's How I Built a 7-Figure Salon Anyway

    https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you! In this week's episode Lauren shares some of the more "unhinged" things she's done along her business journey. Crazy Stories from Building a 7-Figure Beauty Business: (01:15) Starting a Business with Young Children. (04:58) Securing a Business Loan. (07:38) Marketing at a Bridal Expo. (10:01) Investing in Russian Volume Lash Training. (14:25) Buying a Commercial Property. (22:43) Fitting Out Salons on Your Own. (27:12) Launching a Second Business. (30:24) Hiring Your First Staff Member. .... Building a Bigger and Better Financial Future with Jessica Conrick (Educator & CPA): https://player.captivate.fm/episode/538ffc49-df22-45f7-a958-fd6ed1cf8727 .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group: https://www.jcaldigital.org/podcast-editing Mentioned in this episode: Join The Salon Boss Mastermind 👉 https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you!

    39 min
  3. 6 APR

    Listener Q&A - Fuel Prices, Retail Competition & Dealing with Online Hate

    https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you! In this week's episode Lauren tackles some of the more difficult topics facing Small Business Owners in 2026. Including the impact on fuel prices on Salon Patronage, competing in an online-first retail environment, and dealing with negative and hateful comments online. Listener Q&A: (01:47) Fuel Prices and Small Businesses.(15:19) Competing with Big Companies on Retail.(22:50) Receiving Hate and Criticism Online. .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing Mentioned in this episode: Join The Salon Boss Mastermind 👉 https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you!

    37 min
  4. 30 MAR

    Training New Staff - Timelines, Pricing, and Why You Can't Put Everyone in the Same Box

    https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you! In this week's episode Lauren discusses the process by which she brings on new staff, gets them trained up on the basics of Salon operations, and then helps them to improve (and also speed up) their Client work. Training New Staff: Training New Staff Members (02:35).Service Training (04:52 ). Adjusting Service Times (07:20). Factors Affecting Training Time (11:13).Importance of Clear Expectations (20:10). Putting Appropriate Pressure on Staff to Improve (27:26). Time is Money (30:12 ). Salon Boss Mastermind (31:46). .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing Mentioned in this episode: Join The Salon Boss Mastermind 👉 https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you!

    34 min
  5. 23 MAR

    The Real Reason Salon Owners Undercharge (And It Has Nothing To Do With Your Prices)

    https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you! In this week's episode Lauren discusses the three fears business owners face when implementing a price rise. Getting Paid for Something You Love Doing. (02:20). Fear of Rejection. (10:00). Impostor Syndrome. (12:40). Summary of Fears. (15:00). Implementing a Price Rise. (16:40). Don't Announce the Price Rise. (21:45). Salon Profit Calculator: https://www.laurenlappin.com.au/service-cost-calculator .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing Mentioned in this episode: Join The Salon Boss Mastermind 👉 https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you!

    31 min
  6. 16 MAR

    The Reason You're Fully Booked, But Still Not Growing

    https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you! What is your content creation time actually worth per hour? In this week's episode Lauren discusses the long-term importance of content creation, not just in terms of brand lift and awareness, for your business, but in real dollar terms. The Importance of Focusing on Content Creation. (00:21). Calculating Average Hourly Rate for Content Creation. (02:24). Time Management for Content Creation. (06:07). Breaking Down the Content Creation Process. (21:37). The Challenge and Next Steps. (28:44).Accountability and Support. (32:19 ). Work Through Your Own Numbers: Step 1 — How many new clients did you bring in last month? (e.g. 82 new clients in January 2026).Step 2 — What is the average spend of a new client? (e.g. $105 in the same month).Step 3 — Multiply those two numbers together 82 x $105 = $8,610.Step 4 — Divide by 4 to get your weekly new client revenue $8,610 / 4 = $2,152.50 per week.Step 5 — How many hours per week did you spend creating content that month? (e.g. 5 hours per week).Step 6 — Divide your weekly new client revenue by your content hours $2,152.50 / 5 = $430.50 per hour. That is your rough hourly rate for content creation. Now ask yourself — are you treating content like it's worth $430 an hour? .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing Mentioned in this episode: Join The Salon Boss Mastermind 👉 https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you!

    36 min
  7. 9 MAR

    The Full Story: My Lifelong Weight Struggle, My Gastric Sleeve Surgery, and 5 Years of Keeping It Off

    https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you! In this week's episode Lauren gets deeply personal and shares all about her lifelong challenges with weight and body image, and her eventual choice to undergo Gastric Sleeve Surgery in 2021. The surgery was the catalyst for Lauren reaching her goal weight initially, yet it was only the beginning. As you will discover in this episode, Gastric Sleeve is no magic pill, and to keep the weight off you have to be stay ultra disciplined (with diet and movement) every single day. The Full Story: (01:00) Gastric Sleeve Surgery Experience. (02:20) Struggling with Weight. (08:30) The Turning Point After Seeing Photos. (19:10) Surgery and Recovery. (21:20) Weight Loss Journey. (25:00) Maintaining Weight Loss. (28:20) Importance of Daily Choices and Consistency. (47:10) Effective Weight Loss Strategies. .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

    54 min
  8. 2 MAR

    Is Your Team Toxic? 5 Red Flags Salon Owners Always Ignore

    https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you! In this week's episode Lauren shares the 5 Red Flags Salon Owners Always Ignore when it comes to Team. From spotting red flag behaviours early, to taking action to correct the issue(s), this episode will give you all the tools you need to tackle and overcome Team-related red flags in your small business. The 5 Red Flags Salon Owners Always Ignore: Attendance. (01:40). Resistance to Growth. (07:50). The Non-Team Player. (12:45). The Salon Gossiper. (19:00).Client Retention Issues. (27:10). .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing Mentioned in this episode: Join The Salon Boss Mastermind 👉 https://www.laurenlappin.com.au/salon-boss The Salon Boss Mastermind is now open - early bird pricing ends Sunday 26th April, and doors close 3rd May. Spots are limited. If you're ready for real accountability, targeted support, and a group of business besties who actually get it - this is for you!

    38 min
5
out of 5
24 Ratings

About

Salon Goals is where we talk about what actually goes into running a profitable, sustainable beauty business — the kind that doesn’t rely on you being everywhere, and doing everything, all the time. I’m Lauren Lappin, a 7-figure salon owner and business coach. I’ve spent the last 12 years building and running a staff-led beauty business, and coaching other salon owners through the same challenges. This podcast is where I share the conversations I wish more people were having earlier. You’ll hear honest, practical episodes on leadership, money, systems, team management, pricing, growth, and the decisions that matter once your business moves beyond survival mode. No trends, no aesthetics, no surface-level advice — just real insight based on what actually works in the day-to-day of running a salon. Some episodes are solo. Some are conversations with industry experts. All of them are designed to help you think more clearly, lead more confidently, and build a business that supports your life, not consumes it. If you want to run your beauty business properly — with structure, intention, and long-term sustainability — you’re in the right place. New episodes are released every Tuesday.

You Might Also Like