31 episodes

Conversations with Doctors, Developers and Decision Makers to promote innovation and collaboration for better healthcare enabled by technology

Talking HealthTech Peter Birch

    • Medicine

Conversations with Doctors, Developers and Decision Makers to promote innovation and collaboration for better healthcare enabled by technology

    30 - Pete Williams, Medipass

    30 - Pete Williams, Medipass

    Peter Birch speaks with Pete Williams, the co-founder of Medipass, a digital healthcare claiming and payments platform for providers and insurers. 
    Before starting Medipass in 2016, Pete co-founded Localz, a VC backed startup that powers last mile delivery experiences for major retailers and service companies. 
    Prior to joining the startup world, Pete led consumer and high-value payments technology - including HICAPS - at National Australia Bank. 
    He was also employed by KPMG where he worked on financial service and payment projects around the world
    In this episode, Pete and Pete chat about the complexities of healthcare payments in Australia, how we stack up to other parts of the world, the importance of partnerships with practice management systems and payors for HealthTech vendors, and many more.

    • 20 min
    29 - Medical Software Industry Association (MSIA) Annual Summit, Sydney 2019

    29 - Medical Software Industry Association (MSIA) Annual Summit, Sydney 2019

    Bringing in 2020 with a bang, this is a mammoth show to see in the new year!
    Back in November at the Medical Software Industry Association (MSIA) 2019 Annual Summit and AGM in Sydney Australia, Talking HealthTech recorded interviews with different speakers throughout the day.  This episode features 5 of these conversations covering a broad spectrum of issues that are pertinent to Australia’s health technology scene today.  
    The theme for the summit was “Limitless - Health Software Transforming Australia’s Healthcare”.  The event was attended by over 100 members of the MSIA, and had guests speakers from all over the country, as well as a special international guest.  
    This episode features interviews with: 
    Iman Ghodosi, Vice President of Asia Pacific at Zuora
    Igor Zvezdakoski, Chief Product Officer at Message Media Group
    Dr Ruth Webster, Global Head of Medicine at the George Health Technologies
    Dr Harry Nespolon, President of the Royal Australian College of General Practitioners (RACGP)
    Steven Posnack, Deputy National Coordinator for the Office of the National Coordinator for Health Information Technology, at the US Department of Health and Human Services. 
    Robert Best, President of the MSIA and CEO of MIMS AU&NZ.  

    • 34 min
    28 - David Dahm, Health and Life

    28 - David Dahm, Health and Life

    David Dahm is a driven, motivated and dedicated individual with a raft of qualifications and experience, and an amazing life story. He is currently the CEO and Founder of Health and Life, the CEO of One Moment Foundation and is actively involved in industry associations across the Medical and Accounting professions. David is passionate about creating a sustainable and socially responsible healthcare system by promoting health and financial literacy in the community.  
    Most recently David is on a journey to establish the IHSEB - the International Health Standards & Ethics Board - in an effort to implement standards of healthcare delivery across the globe.
    Listen in to this episode of Talking HealthTech to hear more about the IHSEB, as well as David's story, what Doctors can learn from Accountants, and all about the concept of patient advocacy.  
     
     

    • 33 min
    27 - Femida Gwadry-Sridhar, Pulse Infoframe

    27 - Femida Gwadry-Sridhar, Pulse Infoframe

    Dr Femida Gwadry-Sridhar is the Founder and CEO of PulseInfoFrame; a company that builds collaborative communities to enable the best value healthcare and cures for cancer and rare diseases.  As founder and CEO of PulseInfoframe, Femida has an extensive background as a pharmacist, epidemiologist and methodologist with over 25 years of experience in clinical trials, disease registries, knowledge translation, health analytics and clinical disease outcomes.
    Femida’s brain child is a cloud-based healthcare data insights solution called Healthie which is a state of the art analytics and visualisation platform built on the backbone of a dynamic registry. Healthie enables the integration of clinical, imaging and histopathology data as well as patient reported outcomes and natural histories.  
    Over her 25 year career, Femida has obtained more than 10 million dollars in funding for research, has published in top tier journals, and worked along-side the best in the world of medicine and business. 
    During this conversation, Femida chats with Pete about patient reported outcome measures, patient reported experience measures (PROMS and PREMS), clinical trials, and the use of health data.  

    • 27 min
    26 - Louise Schaper, HISA

    26 - Louise Schaper, HISA

    Dr Louise Schaper is an expert in health informatics, and is passionate about transforming the health sector by leveraging technology to provide sustainable and better health for everyone.
    Louise is the CEO of HISA: Australia’s digital health community. In this role she brings together world-class clinicians, researchers, innovators and organisations from across biomedical, health and technology who are committed to the improvement of health outcomes enabled through innovative uses of technology and information.
    In this episode Louise talks to Pete about HISA and it’s role in the health community as well as the evolution of Digital Health.  Louise also delves into the importance of events to bring together the healthtech community, and the big themes in Health IT today.
    Overview
    [02:00] The background of HISA: Back in 1992 HISA was founded when computer technology adoption generally was low.  They became Australia digital health community.  Bringing the tribe of digital health ecosystem together 
    [03:40] HISA is putting out a paper about where they see digital health.  Sneak peak: before we spoke about health it, ehealth, digital health is interchangeable Digital Health is different to the application of IT in healthcare.  In 2019 they are leading that conversation - health in the digital age.  How does health transform to the fact world is digital these days.  Hard to implement.
    [05:50] The Australian healthcare system isn’t screwed, we deliver high quality healthcare to many people, but generally it needs to be fixed.  Not broken but could be better.  Not a fault of clinicians, technology doesn’t give them the right tools to do their job in the more effective way possible.  Work to do to change that situation
    [06:50] In America, $4.2 billion invested in digital health in first half of 2019.  A lot of money invested globally, especially in Silicon Valley. Since 2011, in US, $29.4 billion invested in digital health. 
    [08:00] Investing in healthcare is riskier investment, it’s not like other industries.  In healthcare, focus needs to be on the workforce.  No matter how much you invest and how great the tech is, the workforce needs to understand why we need to change in healthcare.  Need to change the business models of healthcare.  Need to be critical on how we look at technology while we embrace it.  This is not taught in uni for doctors.  Can’t just put devices infant of clinicians and expect them to embrace it.  Investing in upskilling workforce in digital health is growing area.  Seeing increasing momentum in dollars spent on this area.  
    [11:15] HISA is Independent but partners with many organisations including ADHA Australian Digital Health Agency.  Run events, forums, connect people who feel they are alone in digital health world.  Also working with nurses and midwives to build a digital health capability framweeworl for nurses, and ADHA is sponsoring that.  Will be launched next year - worlds digital health nuses and midwives coming to Brisbane next year, launching there.  Individual nurses and midwives, employers and educators to see what does a nurse need to know about digital health to be the best nurse they can be.  Upskill workforce, educators can plan curriculum, and nurses and midwives look to improve their career.  
    Workarounds are inevitable if training and onboarding in 
    [16:00] When we nail it, we can just go back to calling it health.  It’s not health IT, healthtech. E-commerce just became commerce and became the norm / they became redundant.  Eventually technology will be the norm and how we do things.  
    [18:00] The way we manage healthcare information hasn’t really changed  in couple hundreds of years.  Since Florence nightingale’s time.  She complained about the lack of information she could use for comparative purposes to help patients.  Things move

    • 29 min
    25 - Matiu Bush, Health Transformation Lab RMIT

    25 - Matiu Bush, Health Transformation Lab RMIT

    Matiu Bush is both a clinician and a designer who founded One Good Street, a social impact platform to encourage neighbour initiated care for older residents at risk of social isolation and loneliness. 
    Matiu is the Deputy Director of the Health Transformation Lab at RMIT, designing cultures of innovation and creativity in healthcare. 
    He has a Master's degree in Public Health and broad clinical experience as an emergency, oncology and intensive care nurse and he is also a sexual health Nurse Practitioner.
    He’s a board member of Better Care Victoria and the Emerging Leaders Clinical Advisory Committee.  He is a super active member of HISA, a Rotarian, and a mentor for undergraduates and post graduate science students.
     
    Overview
    [01:30] Neighbour initiated care lifts the social capital in neighbourhoods, it improves house prices and creates an alternative value economy.  The One Good Street is a platform to enable and scale those initiatives.
    [05:00] Salutogenic Design can be used to avoid building tech that is beautifully useless.  It is about design that focuses on reducing stress levels and promoting wellbeing. Opposing the pathologising of humanity when you walk into hospital.
    [07:30] Guerilla information provisioning uses nudge theory to teach people about their health condition in the peripheries.
    [08:30] Citizen driven science looks at how to get citizens to help solve complex problems 
    [10:15] The RMIT Health Transformation Lab uses “The Treatment” as their design mythology, which involves ‘deep hanging out’, or anthropology (the study of humans).  Just shutting up and watching.  
    [10:30] They also use the Causatory reasoning method, which calls for ‘descending into the particular’ and ignoring generalisations. 
    [11:30] The saluto-technical approach marries salutogenic design principles with new technology, in an effort to stop the fetishisation of technology in healthcare.  Otherwise we are so close to data but so far from the truth. There is a need to provoke the sector to do better so we don’t design technology that is beautifully useless.
    [15:30] Technology needs to be designed while keeping the readiness of the health ecosystem in mind.  
    [17:50] The Cisco Digital Maturity Index helps you determine the level of work that will be required to implement new technology in a health organisation, depending on its appetite and ability to adopt technology. 
    [22:21] Matiu had a falling out with Mother Teresa in Tijuana…
    [24:00] Sanctuary trauma is what happens when you go into healthcare and they are meant to look after you and they don’t.  This can be avoided by involving the third sector of healthcare - those groups like schools, volunteers, rotary, Australia Post etc that have a legitimate place at the table with clinicians.  
    [25:00] Doing tech better in health will enable relational health - where doctors will ask more about your relationships to see a better ‘return on investment’ on your treatment, to help you stay healthier for longer.
     
    Links
    Talking HealthTech Podcast
    Talking HealthTech Community
    One Good Street
    One Good Street Facebook Community
    Health Transformation Lab
    Rotary
    Transpire’s Vodafone Dreamlab
    Cisco Digital Maturity Scaling 
     
    Transcript
    [00:00:00] Pete: [00:00:00] Welcome to Talking HealthTech. My name is Peter Birch, and this is a podcast of conversations with doctors, developers, and decision makers that are playing in the Australian HealthTech scene today. 
    Here with me today's is Matiu Bush.  Matiu is both a clinician and a designer who founded One Good Street, a social impact platform to encourage neighbour initiated care for older residents at risk of social isolation and loneliness. He's the Deputy Director for the health transformation lab at RMIT, designing cultures of innovation and creativity in healthcare. He has a master's degree in pu

    • 28 min

Customer Reviews

Daffodil1234 ,

Binge listening!

Hi Peter, I’m a GP from Melbourne. I randomly ran into your LI profile/feed somehow last week and ended up getting to know about your podcast. Just wanted to let you know how awesome your podcasts are. I’m literally binge listening! Keep it up mate..

April Ratajczak ,

✔️✔️✔️👍🏻👍🏻👍🏻

Fabulous and informative. 🙌🏻👏🏻💪🏻

MGC03 ,

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