8 episodes

The Talking Tenancies podcast is brought to you by Residential Tenancies Authority (RTA) and explores everything you need to know about renting in Queensland. We are a state government statutory authority that helps make renting work for everyone, providing tenancy information and support, bond management, dispute resolution, investigations and prosecutions, and education services.

Talking Tenancies Residential Tenancies Authority

    • Government
    • 5.0 • 2 Ratings

The Talking Tenancies podcast is brought to you by Residential Tenancies Authority (RTA) and explores everything you need to know about renting in Queensland. We are a state government statutory authority that helps make renting work for everyone, providing tenancy information and support, bond management, dispute resolution, investigations and prosecutions, and education services.

    RTA Web Services

    RTA Web Services

    The introduction of Web Services has made a significant difference to the RTA and the Queensland renting community providing a range of transactions that both managing parties and tenants can complete with us online, 24 hours a day/7 days a week. In this episode our RTA expert is Nasa Walton - Chief Digital Officer.

    • 13 min
    Life cycle of a bond

    Life cycle of a bond

    In this episode we take a look at rental bonds and the process around lodgement, refunds, disputes, increases and how the RTA supports tenants and property owners and managers throughout the life cycle of a bond. Our RTA expert in this episode is Matt Sturgess, Manager, Customer Experience.

    • 11 min
    Gardens and Maintenance

    Gardens and Maintenance

    Gardens & Maintenance during a tenancy can cause headaches for both tenants and property owners or managers if there is not clarity around responsibilities. In this episode we get into the nitty gritty of gardens and maintenance and answer some of the frequency asked questions we receive. Our RTA Expert in this episode is Sam Galer - Manager - Customer Experience.

    • 14 min
    The RTA's role in renting

    The RTA's role in renting

    The RTA empowers people across the state to navigate the rental market and provides a range of other services to ensure renting works for everyone. In this episode of Talking Tenancies we look at the RTA's role in renting in Queensland with Acting Director - Customer Experience, Natalie Townsend.

    • 14 min
    Do's and don'ts of entry

    Do's and don'ts of entry

    A rental property is a tenant's home. During a tenancy, the property manager or owner may need to enter for various reasons, for example to conduct a general inspection, to carry out repairs or allow potential tenants or buyers to view the property. However, under all circumstances, it is important to respect the tenant's privacy and ensure their consent or permission for entry has been granted in advance. Our RTA expert in this episode is Sam Galer, Manager of Customer Experience.

    • 23 min
    How bonds are managed

    How bonds are managed

    In this episode we take a look at how bond money is managed at the RTA and where your bond money goes once it is lodged. Our expert from the RTA is Eric Stow, Financial Controller.

    • 8 min

Customer Reviews

5.0 out of 5
2 Ratings

2 Ratings

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