The Authentic Advisor

Mindshop

‘The Authentic Advisor’ interviews are packed with practical ideas, insights, and frank observations on what works (and what does not) when delivering high performance business advisory. Mindshop’s Managing Director, James Mason interviews senior independent and professional service firm business advisors from across the world. Exploring important advisory topics from creating leverage and building capability to marketing advisory services and how to be the best problem solver in the room, this podcast series is a ‘must listen’ for those who want to set themselves apart in a cluttered market.

  1. 31 MAY

    Offshore Success Playbook: Practical Strategies for Building & Leading Global Offshore Teams with Dave Stonesifer, CEO, Herbein + Company

    Offshoring is no longer just a strategy - it’s a leadership challenge. Establishing a team overseas takes more than logistics and cost calculations; it demands cultural awareness, intentional leadership, and a long-term vision. This episode explores the journey of building an offshore team in the Philippines, why the move was made, the growing pains along the way, and how deep integration became the difference-maker.  You’ll hear hard-earned insights on managing remote teams with purpose and ensuring offshore employees feel like full members of the organization, not just extensions of it.  Key Takeaways Herbein CPAs has grown from $30 million to $60 million in five years.  The offshore team in the Philippines supports all service lines of the firm.  AI is not currently shifting the strategy for the offshore team.  Cultural understanding is crucial for successful integration.  Regular visits to the offshore team help break down barriers.  The offshore team works US hours during tax season to stay integrated.  Legal registration in the Philippines was a lengthy process.  Clients generally respond positively to the offshore team concept.  Cultural differences must be acknowledged and respected.  Leasing employees to smaller firms is a growing opportunity.  Chapters  00:03 Introduction to Offshore Teams  01:49 The Journey of Herbein CPAs  02:26 Building the Offshore Team  04:39 AI and Its Impact on Strategy  06:12 Challenges of Setting Up an Offshore Team  09:42 Cultural Integration and Team Alignment  12:30 Choosing the Philippines for Offshore Operations  14:10 Common Pitfalls in Offshore Team Setup  16:01 Future of Offshore Teams in the Firm

    19 min
  2. 30 APR

    DIY Strategic Planning: What Worked, What Didn’t. Lessons Learnt with Dianna Larkin, McCay Duff, Canada.

    Facilitating your own firm’s strategic planning retreat can present some unique challenges & opportunities. In this episode of the Authentic Advisor, James Mason interviews Dianna Larkin, a partner at McCay Duff, about her journey in strategic planning and advisory services. Dianna shares her entrepreneurial background, the culture at McCay Duff, and her experience transitioning to a DIY approach for strategic planning retreats. She discusses the challenges and successes of facilitating her own firm’s retreat, the importance of a structured framework, and offers valuable advice for other advisors looking to enhance their strategic planning skills. Takeaways McCay Duff focuses on a people-centric culture to retain talent.The firm has a strong history of succession planning.Dianna transitioned to a DIY approach for strategic planning retreats.Using a structured framework helped guide the planning process.Pre-work and spaced sessions improved engagement and productivity.Facilitating her own retreat presented unique challenges.Dianna learned the importance of balancing facilitation and participation.The experience built confidence in her advisory capabilities.Continuous learning and applying tools is key for growth. Chapters 00:10 Introduction to Strategic Planning Insights 03:12 Dianna's Entrepreneurial Journey 06:05 The Role of McCay Duff and Its Culture 08:59 Transitioning to DIY Strategic Planning 12:22 Implementing the Strategic Planning Framework 15:23 Challenges of Facilitating Your Own Retreat 18:06 Reflections on the Experience and Future Directions 21:15 Advice for Advisors on Strategic Planning

    24 min

Ratings & Reviews

5
out of 5
10 Ratings

About

‘The Authentic Advisor’ interviews are packed with practical ideas, insights, and frank observations on what works (and what does not) when delivering high performance business advisory. Mindshop’s Managing Director, James Mason interviews senior independent and professional service firm business advisors from across the world. Exploring important advisory topics from creating leverage and building capability to marketing advisory services and how to be the best problem solver in the room, this podcast series is a ‘must listen’ for those who want to set themselves apart in a cluttered market.

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