The Savvy Dentist

Dr Jesse Green

Create a dental practice and a business life you love with Dr Jesse Green as he interviews successful dentists, entrepreneurs and athletes . Listen in as guests share their stories, ideas and business techniques that you can take back to your practice to have more patients, more profit and less stress. This is the podcast where great dentistry meets great business. For more free resources visit https://savvydentist.com/

  1. 11 HRS AGO

    Your Strategic Review for a Stronger 2026

    As 2025 winds down and the summer holidays approach, Jesse invites you to pause, reflect, and intentionally design the year ahead. In this solo episode, Jesse walks you through a powerful, forward-focused review to help you set clear goals, close open loops, and define what success looks like for you in 2026. Whether you’re enjoying downtime or making the most of the financial opportunity this season offers, this episode is your invitation to recharge, realign, and reset. With practical exercises and thoughtful prompts, Jesse helps you move beyond default thinking and build your ideal lifestyle dental practice - one that reflects your vision, values, and version of success. In this episode:[00:00] The importance of rest, reflection, and resetting at year’s end[00:29] A forward-focused review: Gratitude, pride, and personal wins[02:56] Learning from challenges: Growth through adversity[03:35] Clearing mental clutter: The power of closing open loops[04:35] Vision casting: Defining your ideal 2026 from the future[05:09] What is a lifestyle business - and how do you build one?[06:26] Leveraging time: Do more, do less, eliminate[07:13] Half-time reset: Strategic planning for the rest of the financial year[08:01] Resetting revenue, profit, and patient metrics[08:55] Elevating team performance and the patient experience[09:12] Attracting ideal patients through better marketing[09:26] Reimagining your role and ideal lifestyle for 2026[09:53] Designing a business you love - not one you learn to resent. Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist website Mentioned in this episode: Transformational Training for Dental Practice Teams If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist. Team Training Bundle Sept 25

    14 min
  2. 16 DEC

    Why End Game Thinking Is the Ultimate Tool for Leading Through Chaos with Lachie Smart

    In this episode of the Savvy Dentist Podcast, Jesse is joined by Lachie Smart - entrepreneur, adventurer, medtech CEO, and record-breaking pilot - to explore the mindset behind navigating complexity and leading through chaos. At just 18 years old, Lachie became the youngest person to fly solo around the world in a single-engine aircraft. Since then, he’s led a globally distributed medtech company, advised major organisations like Salesforce and McDonald’s on emerging leadership, and sat on NFP boards focused on innovation and national resilience. But what underpins all of this? For Lachie, it’s End Game Thinking — the ability to plan with the finish line in mind, while staying adaptable in the face of uncertainty. This conversation is packed with insights on how to lead teams, manage your own mindset, and build resilience for whatever chaos comes next. In this episode:[00:00] Introducing Lachie Smart and the story behind his solo world flight[02:20] The mindset shift from “just doing” to thinking with the end game in mind[04:55] Why chaos is inevitable — and what great leaders do about it[07:38] Planning a global flight: dealing with worst-case scenarios[11:00] What End Game Thinking looks like in business and practice ownership[13:35] How to prepare your team for complexity without creating confusion[17:00] The difference between leading through uncertainty vs managing it[20:02] The cost of avoiding hard decisions and the myth of waiting for clarity[22:15] Advice for emerging leaders: start with purpose, not just tactics[25:14] Leadership beyond business: how Lachie applies this thinking across sectors. Resources and Links:Lachie Smart websiteConnect with Lachie on LinkedInFollow Lachie on InstagramJoin the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist website Mentioned in this episode: Transformational Training for Dental Practice Teams If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist. Team Training Bundle Sept 25

    45 min
  3. 9 DEC

    Turning Repeat Visits into Referrals Through the Power of Customer Loyalty with Rob Markey

    In this episode, Jesse Green is joined by Rob Markey, co-creator of the world-renowned Net Promoter Score (NPS) and co-author of The Ultimate Question 2.0. Together, they explore how dental practices can harness the power of customer loyalty to drive sustainable growth. Rob unpacks the differences between satisfaction, loyalty, and advocacy, and explains why emotional commitment, not just repeat visits, defines true loyalty. With practical insights into staff engagement, pricing, patient experience, and reputation-building, this episode is packed with tools for turning your patients into passionate advocates. In this episode:[00:01] Why customer loyalty is more than repeat business, and why it matters[04:04] Loyalty vs. satisfaction[08:20] Loyalty, advocacy, and the rare brands that inspire devotion[13:39] Why internal culture and staff advocacy are key to external loyalty[26:24] Jesse’s four-step framework for generating word-of-mouth referrals[28:42] The role of pricing in perceived value and patient expectations[33:04] The “trap” of elevated expectations and how to manage them. Resources and Links:Rob Markey websiteConnect with Rob on LinkedInJoin the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist website Mentioned in this episode: Transformational Training for Dental Practice Teams If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist. Team Training Bundle Sept 25

    43 min
  4. 2 DEC

    When You Have Nothing to Lose, You Have Everything to Gain with Norliza Pavlakos

    What does it take to not only survive extreme trauma, but to thrive and lead with purpose on the other side of it? In this episode, Jesse chats with Noliza, a mother of five, award-winning keynote speaker, entrepreneur, philanthropist, and survivor of unspeakable adversity. From childhood abuse and homelessness to near-death experiences and systemic injustice, Noliza’s story is not defined by trauma, but by transformation. Despite unimaginable adversity, Noliza forged a path to global impact by building from scratch again and again. These aren’t business school theories - they’re field-tested systems born from crisis and refined over 25 years of turning nothing into something. She shares how she rebuilt her life from the ground up using powerful frameworks forged in real-world crisis: The Power of Nothing, The Conviction Effect, and The One-Day Reset. Whether you're facing adversity, leading a team, or navigating personal reinvention, this episode offers practical insights on resilience, self-responsibility, and the true nature of healing. In this episode:[00:00] Introduction and the power of storytelling through lived experience[02:21] Noliza’s early trauma and its lifelong ripple effects[10:37] How repeated trauma shaped her nervous system and healing path[13:30] Inner child work and what "doing the work" actually looks like[17:04] The cost of staying in relationships where you’re not seen[20:05] Parenting from a place of truth, strength, and independence[22:10] From brokenness to becoming a global keynote speaker[24:52] Boundaries, triggers, and self-protection as a core responsibility[29:49] Curating your circle[33:48] Building a healthy relationship with yourself, step by step[37:46] What a true reset looks like and how to start again tomorrow[40:36] Why mindset is everything. Resources and Links:Norliza's website My Mind Hub website Norliza's book Conviction Connect with Norliza on LinkedIn Norliza on Instagram Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist website Mentioned in this episode: Transformational Training for Dental Practice Teams If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist. Team Training Bundle Sept 25

    46 min
  5. 25 NOV

    How to Safeguard Your Business against Economic Downturns

    In this episode, Jesse shares a powerful four-part framework to help dental practice owners not just survive, but thrive during economic downturns. Drawing inspiration from the medieval concept of a castle and its protective moat, Jesse introduces the MOAT strategy as a robust defence mechanism for your business. Whether you're facing turbulent financial conditions or simply want to future-proof your practice, this episode will walk you through specific, actionable steps to bolster your practice's financial reserves, systemise operations, diversify patient acquisition, and master your time for strategic leadership. In this episode:[00:00] Introduction to economic resilience and the castle-moat analogy[00:01] Why your practice is your financial fortress, and how to defend it[01:18] M for Money: Building strong cash reserves and managing debt wisely[03:51] O for Operations: Systemisation vs humanisation and why it matters[06:01] A for Acquisition: Creating multiple streams of patient flow[08:11] T for Time: The real value of your time as a business owner[08:55] Boundaries, delegation, and strategic thinking as leadership essentials. Resources and Links: Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist website Mentioned in this episode: Transformational Training for Dental Practice Teams If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist. Team Training Bundle Sept 25

    12 min
  6. 18 NOV

    Stress Is Not the Enemy - Poor Recovery Is with Luke Mathers

    In this powerful conversation, entrepreneur, speaker, and stress coach Luke Mathers shares transformative insights on why stress isn't the real problem - it's how we recover from it that matters. Drawing from his business journey, Luke unpacks how stress, when harnessed correctly, can sharpen our focus, build resilience, and actually lead to better outcomes. But without the right recovery habits, even the most successful business owners can spiral into burnout, anxiety, and emotional dysregulation. You'll learn about Luke’s unique alter ego strategy, the importance of designing systems for recovery, and why getting clear on your values is essential to living and working on purpose. Whether you're a seasoned entrepreneur or feeling the early signs of burnout, this episode is packed with actionable wisdom on how to reset, regulate, and rise. In this episode: [00:00] Introduction to Luke Mathers and his business background[02:40] The moment Luke realised stress wasn’t the problem[05:10] Why recovery matters more than reducing stress[08:35] Creating systems and habits to manage stress cycles[12:20] A tool for emotional regulation[17:00] Using stress as a compass, not a curse[20:45] How to improve your “recovery game”[29:50] Making space for clarity and decision-making[34:10] How Luke’s insights apply to everyday business challenges[39:00] The link between emotional control and business performance. Resources and Links: Luke Mathers website Luke’s book Stress TeflonConnect with Luke on LinkedIn Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist website Mentioned in this episode: Transformational Training for Dental Practice Teams If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist. Team Training Bundle Sept 25

    43 min
  7. 11 NOV

    Defying Limits in Sport, Business and Life with Matt Formston

    In this inspiring episode, Jesse chats to world champion surfer, Paralympian, and business leader Matt Formston. Matt Formston stands as a powerful example of how resilience and determination can shatter boundaries and redefine what’s possible. Despite having less than 3% vision, he has excelled in the athletic, corporate, and community worlds, inspiring others with his story of courage and grit. A Member of the Order of Australia (AM), Matt’s achievements are legendary. He holds a Guinness World Record for surfing the largest wave (51ft) conquered by a blind or para-athlete. He is a 4x Para Surfing World Champion, a Track Cycling World Champion, a 12x Australian Cycling Champion, and competed in the 2016 Rio Paralympics. Each accomplishment reflects his unwavering mission—to prove that any limit can be redefined through possibility and perseverance. He shares his journey of defying expectations, the power of mindset, and how building the right team has helped him break records and lead global organisations. This is a conversation about resilience, trust, and redefining what’s possible. In this episode: [00:00] Introduction to Matt Formston and his early diagnosis with vision loss[02:20] How Matt's parents helped shift his mindset from limitation to possibility[05:15] Competing against sighted athletes and discovering his unique advantage[08:45] The pivotal moment that led Matt to professional cycling[13:30] Transitioning from elite sport to business and bringing a high-performance mindset[17:25] Why Matt refuses to let external voices dictate his potential[19:40] How adaptability and grit helped him lead through change[23:10] Building strong teams and empowering others to succeed[26:45] The role of preparation and consistency in world-class performance. Resources and Links: Matt Formston's website Matt Formston Instagram Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist website Mentioned in this episode: Transformational Training for Dental Practice Teams If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist. Team Training Bundle Sept 25

    40 min
  8. 4 NOV

    Scaling Success: From Two Chairs to Thriving Practice

    This episode is a real-world case study of two of Jesse's clients who transformed their modest two-chair dental practice into a thriving multi-chair operation generating millions in revenue. Starting from a place of financial frustration and limited clinical capacity, Jesse unpacks the strategies that helped them boost profitability and reclaim time freedom. It highlights the pivotal mindset shifts and tactical changes required to scale a dental practice sustainably. Whether you're just getting started or looking to level up, the lessons shared here offer a proven path to building a profitable and fulfilling dental business. In this episode: [00:00] Introducing the client's story and initial goals[00:02] The reality of running a two-chair practice with competitive pressures[01:19] Setting financial goals[02:15] Short-term financial wins[03:13] Medium-term strategy[04:04] Increasing patient flow and team capacity with two chairs[06:19] Hitting the $1M goal and facing new life challenges[08:54] Identity shift: from clinical dentist to business owner[09:52] Building leaders and systems for team autonomy[10:54] Leveraging metrics and dashboards for smarter decision-making. Resources and Links: Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist website Mentioned in this episode: Transformational Training for Dental Practice Teams If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist. Team Training Bundle Sept 25

    16 min
4.9
out of 5
51 Ratings

About

Create a dental practice and a business life you love with Dr Jesse Green as he interviews successful dentists, entrepreneurs and athletes . Listen in as guests share their stories, ideas and business techniques that you can take back to your practice to have more patients, more profit and less stress. This is the podcast where great dentistry meets great business. For more free resources visit https://savvydentist.com/

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