The Spin Out

The Laundry Lady
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Ready to spin your life in a new direction? Join The Laundry Lady CEO Susan Toft as she chats with inspiring entrepreneurs, busy parents, and game-changers who've created freedom on their own terms. From homeschooling mums to thriving contractors, The Spin Out shares real stories of people taking control of their time and future. Your weekly dose of motivation to take a load off the ordinary and spin into something extraordinary.

  1. Clean Clothes, Conversation and Connection at Orange Sky with Nic Marchesi

    3 MAR

    Clean Clothes, Conversation and Connection at Orange Sky with Nic Marchesi

    In 2014, two best friends in Brisbane put two washing machines and two dryers in the back of a van. What started as a simple project to help those experiencing homelessness has since scaled into Orange Sky, a global movement providing thousands of people with clean clothes and genuine human connection. In this episode of The Spin Out, host Susan Toft sits down with co-founder Nic Marchesi. Nic shares his journey from working behind the lens at the ABC and Seven Network to becoming the 2016 Young Australian of the Year. We dive into: The “calling” moment: when a project with a van became a lifelong mission. Why we shouldn't overcomplicate innovation. How six orange chairs became the cornerstone of a culture built on conversation and dignity. Leadership lessons: from the "big rooms" of the Obama Foundation to the reality of the laundry floor. Join us for an inspiring conversation about how a basic concept, executed with heart, can change the world. Learn more about Orange Sky: https://orangesky.org.au/ The Laundry Lady: https://thelaundrylady.com.au/

    38 min
  2. Balancing the Load: Lucie on Building a Thriving and Flexible Life with The Laundry Lady

    23 FEB

    Balancing the Load: Lucie on Building a Thriving and Flexible Life with The Laundry Lady

    In this episode of The Spin Out, Susan sits down with Lucie, an Adelaide-based Laundry Partner who has mastered the art of the "life-by-design" pivot. After returning to her hometown to care for her elderly father while raising young children, Lucie discovered that the key to professional fulfillment wasn't climbing a corporate ladder, but building a business that worked for her family. Lucie shares the honest reality of starting a service-based business from home, from the initial "trial and error" phase to becoming a fully booked partner with a dedicated, recurring customer base. We dive into the logistics of scaling, the importance of investing in the right tools, and why "pajama days" are a non-negotiable part of her mental health strategy.

    31 min
  3. The Visionary Podiatrist: Thien Trinh on Innovation, Growth & Shark Tank

    16 FEB

    The Visionary Podiatrist: Thien Trinh on Innovation, Growth & Shark Tank

    In this episode of The Spin Out, Susan sits down with fellow Shark Tank Australia participant Thien Trinh, the visionary founder behind STRYDA. Thien’s journey is a lot about resilience, from arriving in Australia as a refugee to becoming a leading podiatrist and revolutionary product designer. Susan and Thien dive deep into their shared "raw and unscripted" experiences in the Tank, the terrifying reality of pitching to the Sharks, and the adrenaline-fueled aftermath of their episodes airing. Thien shares the clinical insights that led him to bridge the gap between human anatomy and ecological preservation by using regenerative cork for his high-performance insoles. Whether you’re an aspiring entrepreneur or someone looking to understand the "biomechanics of success," this episode offers a candid look at the grit required to disrupt an industry and the heart behind building a brand that truly helps people. Learn more about STRYDA: https://stryda.com.au/ Instagram: https://www.instagram.com/stryda_movement/ TikTok: https://www.tiktok.com/@strydamovement  Book online with The Laundry Lady: https://thelaundrylady.com.au/  Join the Team: https://thelaundrylady.com.au/join-the-team/

    49 min
  4. Navigating Neurodiversity and Building Meaningful Impact with Laetitia Andrac

    9 FEB

    Navigating Neurodiversity and Building Meaningful Impact with Laetitia Andrac

    In this episode of The Spin Out, host Susan sits down with Laetitia Andrac, the CEO and co-founder of Understanding Zoe, an AI-powered platform providing neuro-affirming support for families raising neurodivergent children. Laetitia shares her deeply personal journey from being a high-level strategy consultant at firms like Telstra and Deloitte to founding a startup born out of the challenges of raising her own neurodivergent daughters.We explore how Understanding Zoe uses AI to translate complex clinical assessments into actionable, easy-to-understand strategies for parents and teachers. Laetitia also shares her insights on the fundraising journey for female founders, the power of building "wealth for impact," and the daily rituals that keep her grounded while scaling a global business. In this episode, you’ll learn: - How Understanding Zoe is bridge-building between clinicians, parents, and educators. - The reality of the "invisible load" and why measuring it is the first step toward change. - Laetitia’s advice on joining accelerators like Techstars at the right stage of your journey. - Strategies for female and neurodivergent founders navigating the venture capital landscape. - The importance of shifting from a "deficit" to a "strength-based" model of neurodiversity. Learn more about Understanding Zoe: www.understandingzoe.com - LinkedIn (personal): https://www.linkedin.com/in/laetitiaandrac/ - LinkedIn (company): https://www.linkedin.com/company/understandingzoe/ - Instagram: https://www.instagram.com/understanding.zoe/ Book online with The Laundry Lady: https://thelaundrylady.com.au/ Join the Team: https://thelaundrylady.com.au/join-the-team/

    52 min
  5. From 9-to-5 to Full-Time Freedom: Adam's Journey as a Laundry Lad

    15/12/2025

    From 9-to-5 to Full-Time Freedom: Adam's Journey as a Laundry Lad

    Join us as we chat with one of our very own Laundry Lads, Adam, who runs a successful business in the Brisbane Redlands area of Queensland, Australia. Adam shares his incredible journey from working 16 years in the corporate Quality Assurance sector to becoming a full-time, self-employed Laundry Lad in just two months. Learn how he decided to make the switch after running a coffee van and realising the strong, consistent demand for laundry services. In this episode, you'll hear about: How he balances his full-time schedule with being a father to his two daughters. The transition from a desk job to the freedom of managing his own time and client base. Why laundry services, unlike his previous ventures, are seen as a necessity rather than a luxury. The business's focus on ironing services in the Redlands and servicing commercial clients like hairdressers and residential care facilities. His decision to "go all in" with new, semi-commercial equipment and wrapping his car in the brand's iconic pink design to maximise visibility. Adam's story is a great example of how you can build a flexible, full-time business that meets a genuine need in the market while achieving a better work-life balance. Book online with The Laundry Lady: https://thelaundrylady.com.au/  Join the Team: https://thelaundrylady.com.au/join-the-team/

    30 min
  6. Holiday Hustle: Global Christmas Traditions and the Canadian Success Story

    08/12/2025

    Holiday Hustle: Global Christmas Traditions and the Canadian Success Story

    Join the Laundry Lady Marketing Team for a festive, action-packed episode as they discuss life and work in December! Susan kicks off by sharing a recap of their recent three-week business trip to Canada (Toronto and Vancouver), covering the National Women's Show, the exciting surge of 500+ applications for the Laundry Ladies and Lads team, and the shock of transitioning from frigid -7°C Canadian cold back to 30°C Queensland heat. Then, the team dives into the holiday spirit: Festive Campaigns: Hear about the current Christmas giveaways in Australia and New Zealand, offering $150 gift vouchers, and working with influencers. Global Christmas Traditions: Marketing team members Ellie (from France) and Ana (from Brazil) share what Christmas is like in their home countries, including the French emphasis on Christmas Eve dinner, the Brazilian love for sweet desserts and the funny debate over raisins in food, and how they are adapting to the hot Australian summer holidays. Get ready for some holiday cheer, work updates, and a whole lot of laundry talk! Learn more about The Laundry Lady: https://thelaundrylady.com.au/ Join the Team: https://thelaundrylady.com.au/join-the-team/ Laundry Lady Canada: https://laundrylady.ca/

    31 min
  7. Scaling Social Impact in Fashion-Tech with Owen Parry

    01/12/2025

    Scaling Social Impact in Fashion-Tech with Owen Parry

    Owen Parry, founder of the Melbourne-based fashion-tech startup Hello Tailr, is revolutionising clothing repairs and alterations. In this episode, Owen shares the personal frustration, specifically needing to get newly purchased pants shortened, that inspired him to build a platform that bridges the gap between skilled makers and consumers. Discover how Hello Tailr integrates technology, logistics, and strategic social enterprise partnerships to enable brands to offer seamless repair services, extending garment life, and reducing waste. We dive into the challenge of transitioning from an initial idea to running a company, the biggest non-financial metric they track, and how he ensures their social mission is never overshadowed by the push for tech growth. Plus, Owen reflects on the lessons he learned from his previous work experience as a developer and personal life as a dad. Hello Tailr: https://hellotailr.com/ Hello Tailr and The Laundry Lady: https://thelaundrylady.com.au/clothing-alterations-repairs-hello-tailr/

    46 min
  8. Launching The Laundry Lady in Canada - From Down Under to Downtown Toronto and Vancouver with Susan and Jayne

    24/11/2025

    Launching The Laundry Lady in Canada - From Down Under to Downtown Toronto and Vancouver with Susan and Jayne

    Join host Susan and Laundry Lady Marketing Manager Jayne for a special episode recorded live from Toronto, Canada! Hear all about their transatlantic journey from Australia, which included a 13-hour flight to Vancouver, brand photoshoots and an awards night where Susan won Woman in Tech (first place) and Entrepreneur of the Year (second place). They discuss the whirlwind of activities in Vancouver, including attending the Women Changing the World Awards, exhibiting at the National Women's Show, and the exciting reaction to The Laundry Lady service in the Canadian market. Discover their observations on Canadian culture, from walking on the right side of the road, to the difference between a "beanie" and a "toque", and their excitement over the abundant maple trees and the start of the holiday season, with Christmas markets and pumpkins everywhere. The conversation also highlights the challenges of juggling work, business expansion, and family commitments back home, including Jayne's experience of editing her book while on the road. In this episode, you'll hear about: The reality of a two-week trip, including jet lag and a demanding schedule of events. The overwhelming interest in The Laundry Lady from potential contractors and customers in Canada. Funny cultural differences. The excitement of attending a Toronto Maple Leafs hockey game and exploring Niagara Falls. Learn more: Laundry Lady Australia: https://thelaundrylady.com.au/  Laundry Lady Canada: https://laundrylady.ca/

    33 min
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Trailer

About

Ready to spin your life in a new direction? Join The Laundry Lady CEO Susan Toft as she chats with inspiring entrepreneurs, busy parents, and game-changers who've created freedom on their own terms. From homeschooling mums to thriving contractors, The Spin Out shares real stories of people taking control of their time and future. Your weekly dose of motivation to take a load off the ordinary and spin into something extraordinary.

Information

  • Creator
    The Laundry Lady
  • Years Active
    2025 - 2026
  • Episodes
    15
  • Rating
    Clean
  • Copyright
    © The Laundry Lady
  • Show Website
    The Spin Out

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