The Upperlimits Show

Chris Herbert

Welcome to "The Upper Limits" show, the podcast built for ambitious 7-plus-figure business owners and entrepreneurs who want to transform their businesses and lives from Good to Great. Hosted by Nick Psaila and Chris Herbert, each episode is a mesh of inspiration and actionable insights, featuring thought leaders, success stories, industry experts and strategies to help you shatter limiting beliefs and boundaries, push beyond mediocrity, and unlock your true potential. Whether you're after tactical know-how or really just want to upgrade your mental, emotional and spiritual wellbeing "The Upper Limits" podcast is your trusted source for achieving excellence, fostering a growth mindset, and living a life of purpose, passion, and abundance. Follow the show and join us in the pursuit of the extraordinary.

  1. 10/12/2025

    Ep 131: The S3 Filter: Why Most Businesses Fail the Simplicity Test

    You've got staff, systems, and revenue coming in — but you can't take a holiday, can't turn your phone off, and can't let anyone else touch the important stuff. Sound familiar? That's not a business, that's a trap. In this episode, Nick breaks down the S3 Filter — three tests every business needs to pass: Simple, Structured, and Scalable. Not one or two. All three. Using the Formula One pit stop as a case study (2.4 seconds to change four tyres — that's structure), Nick shows you the difference between a construction business owner working 4am to 7pm with 110 staff versus someone doing $20 million working 24 hours a week from a caravan. One has expanded. One has scaled. You'll walk away with three brutally honest questions to diagnose exactly where your business is failing — and what to do about it.   All the links: Got a question or need some help? Ask us at https://upcoach.com.au/contact    Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/upcoach.coaching    Watch over 250 videos on our Youtube Channel  https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check. Best part is... it's completely FREE!

    14 min
  2. 12/10/2025

    Ep 130: The Objection Assassin: Turn Pushback into Profit

    Welcome to today's episode, The Objection Assassin, where Nick Psaila from UpCoach shares how his client Craig stopped folding on price and started closing with confidence—going from losing nearly $300,000 a year to running at 28% profit margins. In this episode, Nick breaks down a practical framework for reframing objections as concerns—and addressing them with clarity, evidence, and value. You'll get the exact scripts for the five objections that kill most deals ("It's too expensive," "I need three quotes," "I need to think about it," "Can you do better on price?" and "Others are 30% cheaper")—plus the psychology behind why they work. Through Craig's story, you'll see how a great operator (but reluctant salesperson) transformed his conversations: conversion rates jumped from ~20% to 65%, average job value rose 40%, decision time shrank from two weeks to two days, and the business moved from price-apologising to premium positioning. Whether you're a tradie, consultant, or service professional who hates "selling," this episode shows how to handle pushback without discounting—so you can protect your margins, win better clients, and lead the sale like a pro. Stay tuned as we unpack the language, mindset, and step-by-step system behind objection handling that actually closes—without being pushy.   All the links: Got a question or need some help? Ask us at https://upcoach.com.au/contact    Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/upcoach.coaching    Watch over 250 videos on our Youtube Channel  https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check. Best part is... it's completely FREE!

    21 min
  3. 09/10/2025

    Ep 129: The Premium Positioning Play: How to Charge More, Work Less, and Become the Go-To Expert

    Welcome to today's episode, The Premium Positioning Play, where Nick Psaila from UpCoach reveals how one client transformed a business from $530,000 to over $6 million — not by cutting prices, but by becoming the premium choice in his market. Visit www.upcoach.com.au to learn how to position your business as the authority customers aspire to hire. In this episode, Nick breaks down the exact four-layer positioning system that helped his client, Jonathan, stop competing on price and start winning with authority. You'll discover how to shift your marketing, qualification, authority, and communication so customers expect — and are happy — to pay more. From rewriting taglines that scream value, to using qualification scripts that filter out bargain hunters, Nick explains the psychology and system behind attracting high-value clients who respect your expertise and results. You'll also learn how premium positioning isn't about being expensive — it's about being valuable in a way that makes price irrelevant. Jonathan's story proves that when you stop racing to the bottom and start positioning to the top, everything changes — your margins, your reputation, and your mindset. Whether you're a tradie, consultant, or creative professional tired of justifying your worth, this episode will help you master the art of commanding premium prices — and building a business that runs on authority, not discounting. Stay tuned as Nick uncovers how to stop competing… and start dominating.   All the links: Got a question or need some help? Ask us at https://upcoach.com.au/contact    Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/upcoach.coaching    Watch over 250 videos on our Youtube Channel  https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check. Best part is... it's completely FREE!

    19 min
  4. 09/10/2025

    Ep 128: The 72 - Hour Cash Hunt: How One Business Turned $280K Debt into $1M Success

    Welcome to today's episode, The 72-Hour Cash Hunt, where Nick Psaila from UpCoach shares how one client turned his business around from $280,000 in debt to over $1 million in revenue — using a simple 72-hour system. Visit www.upcoach.com.au to learn how you can strengthen your business cash flow and systemise your success. In this episode, Nick reveals the Cash Hunt Protocol — a proven three-phase framework designed to help business owners uncover money hiding in plain sight. You'll learn how to track down unbilled work, overdue payments, and forgotten deposits using a practical checklist and professional collection scripts that create urgency without desperation. Through the story of John, a construction business owner on the brink of collapse, Nick demonstrates how a focused 72-hour action plan not only rescued the company but set the foundation for long-term profitability and peace of mind. From reclaiming $42,000 in just three days to building systems that ensure cash flow never becomes a crisis again, this episode walks you step-by-step through the strategies that have saved over 40 businesses from closure. Whether you're a tradie, service provider, or small business owner feeling the pressure of slow payments and tight margins, this episode will show you how to regain control — fast. Stay tuned as Nick uncovers the mindset, the moves, and the money-making system behind the 72-Hour Cash Hunt — and how it could change everything for your business.   All the links: Got a question or need some help? Ask us at https://upcoach.com.au/contact    Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/upcoach.coaching    Watch over 250 videos on our Youtube Channel  https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check. Best part is... it's completely FREE!

    17 min
  5. 28/03/2025

    Ep 127: Charlie Clark: Empire Virtual Support - Streamlining and Transforming Business Operations

    Welcome to today's episode, where we dive into the world of virtual support with Charlie Clark from Empire Virtual Support.  Visit www.empirevirtualsupport.com.au to learn how you can streamline your business operations. Charlie shares insights into how their company helps businesses streamline operations by offering expert virtual assistant services. From handling administrative tasks like email and calendar management to providing top-tier customer service and business development support, Empire Virtual Support is dedicated to helping professionals stay organized and efficient. Charlie also highlights the growing demand for virtual assistants and how outsourcing key tasks can lead to significant cost savings, increased productivity, and better focus on business growth. With real-life success stories, we explore how businesses have transformed their workflows with the right support. Whether you're a small business owner, an entrepreneur, or a professional looking to optimize your workload, virtual support might be the game-changer you need. Stay tuned as we uncover the benefits of delegation and efficiency in the digital age!   All the links: Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/   Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link    Watch over 250 videos on our Youtube Channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Get a copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ . Best part is... it's completely FREE!

    58 min
  6. 16/08/2024

    Ep.126: Jemma Kennedy: Hillview Business Services - Transforming Industry and Compliance Standards

    On this episode of The Upperlimits Show, CEO Nick Psaila and guest star Jemma Kennedy, owner and CEO of Hillview Business Services converse about her journey from working in FIFO to starting her own business. Gemma shares how her experience in remote site management led her to establish a business dedicated to transforming industry and compliance standards. We'll discuss the ins and outs of ISO certification, why it's crucial for business credibility and growth, and how Gemma's team helps companies streamline operations for long-term success. Whether you're a business owner, an aspiring entrepreneur, or just curious about the world of industry standards, this episode is packed with insights you won't want to miss! Tune in to discover how these strategies can transform your business and empower your team to thrive. And don't just sit around and think this is just another normal podcast, these are life changing business tools that you must take advantage of. Go get your note pad start taking notes cause it could be the difference between making or losing money.   All the links: Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/   Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link    Watch over 250 videos on our Youtube Channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Get a copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ . Best part is... it's completely FREE!

    29 min
  7. 19/06/2024

    Ep.125: James Russell: Tradie VA - Masters at Customer Care, Service Technicians, and Analytics Specialists

    On this episode of The Upperlimits Show, CEO Nick Psaila and guest star James Russell, owner and CEO of Tradie VA converse about streamlining business operations and empowering trades and construction entrepreneurs. Tradie VA are experts in optimizing workflows for trades, discusses their innovative approach to offloading tasks and creating efficient processes. They emphasise the importance of clarity and trust in delegating responsibilities, using AI and video processes to simplify training and operations manuals. The goal is to free up business owners from daily operational burdens and enable scalability without sacrificing quality. Tune in to discover how these strategies can transform your business and empower your team to thrive. And don't just sit around and think this is just another normal podcast, these are life changing business tools that you must take advantage of. Go get your note pad start taking notes cause it could be the difference between making or losing money. All the links: Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/   Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link    Watch over 250 videos on our Youtube Channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Get a copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ . Best part is... it's completely FREE!

    47 min
  8. 26/03/2024

    Ep.124: Beware of the INCENDIARY State of the Building Industry! Take Action Now to Make Sure your Safe from Liquidation.

    The building and construction industry has turned into an explosive area for businesses. How can you navigate this minefield and prepare for the worst so it does not happen? In this episode of the Upper Limits Show, host Nick Psaila delves into the alarming state of the building industry, offering crucial insights and strategies for entrepreneurs facing challenging times.  Through anecdotes and expert advice, he emphasises the importance of knowing your numbers, planning ahead, and building a solid support network of professionals to navigate potential crises. The 3 Key Learnings: Know Your Numbers and Manage Your Finances Planning for the Unexpected. Seek Professional Guidance and Support. Don't just sit around and wait for crisis to hit and flip your business upside down, turn your problems into profits by prioritizing financial literacy, preparing for uncertainties, and leveraging professional expertise.   All the links: Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/   Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness    Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link    Watch over 250 videos on our Youtube Channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA    Get a copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/    Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ . Best part is... it's completely FREE!

    16 min

About

Welcome to "The Upper Limits" show, the podcast built for ambitious 7-plus-figure business owners and entrepreneurs who want to transform their businesses and lives from Good to Great. Hosted by Nick Psaila and Chris Herbert, each episode is a mesh of inspiration and actionable insights, featuring thought leaders, success stories, industry experts and strategies to help you shatter limiting beliefs and boundaries, push beyond mediocrity, and unlock your true potential. Whether you're after tactical know-how or really just want to upgrade your mental, emotional and spiritual wellbeing "The Upper Limits" podcast is your trusted source for achieving excellence, fostering a growth mindset, and living a life of purpose, passion, and abundance. Follow the show and join us in the pursuit of the extraordinary.