Voices is an interview series designed to get multifamily talking! Produced by HappyCo and hosted by Glennis Markison, it features multifamily voices on the most pressing industry topics — from recruiting maintenance techs to financing affordable housing. Visit https://voices.happy.co/ for more stories and podcast episodes.
Darlene Hunter: Improving Your Due Diligence
Your due diligence playbook has arrived. Stonemark Management SVP of Operations Darlene Hunter covers best practices to make the acquisitions process as efficient as possible, sharing her inspiring career arc along the way. For more Voices, visit voices.happy.co.
Jordan Bentley: Make Ready Made Visible
Imagine a window into what's working and what isn't for every Make Ready underway. On Voices, Pacific Living Properties Business Operations Analyst Jordan Bentley explains the power of transparent software. Find more podcast episodes and stories on the Voices website.
Jason Newland: Creating a Culture that Values Tech
When you sense a property process needs improving, how can you use software to solve the problem? And, how can you build a culture where team members have a voice in tech decisions? TrinitySF Senior Business Systems Manager Jason Newland shares strategies. Find more podcast episodes and stories on the Voices website.
Martha Berg: Standing Out as Property Manager
Shining a light on the property manager experience, SJA Property Manager Martha Berg shares her (unexpected) story of industry growth — and her company's process, choosing tech to ease operations during COVID and beyond. See voices.happy.co for more episodes.
Owen Fleming: Supporting Techs Through COVID
With COVID-19 cases ramping up this winter, what does it take to manage techs compassionately? HNN Communities Maintenance & Capital Projects Manager Owen Fleming shares his path to multifamily management – and how it's helped him craft best practices for software choices and HR programs in the current crisis.
Marie Bell: Getting Teams Excited about Software
Training multifamily teams to use new software can prove stressful. So, how do you motivate techs and others on-site to embrace the change? Preferred Apartment Communities Director of Training Marie Bell explains, step by step in this Voices episode.
Marie Bell has served as Director of Training and Development – Multifamily at Preferred Apartment Communities since December 2017. She has over 18 years of experience in all facets of property management. Prior to her role as the Director of Training, Marie was responsible for training associates in Texas, Pennsylvania, and Georgia. Prior to being appointed Regional Trainer, Marie held the position of Property Inspector. She also held the positions of Property Manager, Assistant Manager, Auditor, and Leasing Consultant with Williams Residential Management LLC, where she was responsible for the oversight of conventional housing units located in Virginia, North Carolina, Florida, and Georgia.
A great episode on how to engage with people
I wasn’t sure what I would get out of episode 1 but Brenda is so good to listen to. Her tips for getting people to take notice of not so exciting (but important) topics have proven valuable when communicating with others. She obviously worked her magic even when speaking in this interview!