Voices is an interview series designed to get multifamily talking! Produced by HappyCo and hosted by Glennis Markison, it features multifamily voices on the most pressing industry topics — from recruiting maintenance techs to financing affordable housing. Visit https://voices.happy.co/ for more stories and podcast episodes.
Jordan Bentley: Make Ready Made Visible
Imagine a window into what's working and what isn't for every Make Ready underway. On Voices, Pacific Living Properties Business Operations Analyst Jordan Bentley explains the power of transparent software. Find more podcast episodes and stories on the...
Jason Newland: Creating a Culture that Values Tech
When you sense a property process needs improving, how can you use software to solve the problem? And, how can you build a culture where team members have a voice in tech decisions? TrinitySF Senior Business Systems Manager Jason Newland shares...
Martha Berg: Standing Out as Property Manager
Shining a light on the property manager experience, SJA Property Manager Martha Berg shares her (unexpected) story of industry growth — and her company's process, choosing tech to ease operations during COVID and beyond. See voices.happy.co for more...
Owen Fleming: Supporting Techs Through COVID
With COVID-19 cases ramping up this winter, what does it take to manage techs compassionately? HNN Communities Maintenance & Capital Projects Manager Owen Fleming shares his path to multifamily management – and how it's helped him craft best...
Marie Bell: Getting Teams Excited about Software
Training multifamily teams to use new software can prove stressful. So, how do you motivate techs and others on-site to embrace the change? Preferred Apartment Communities Director of Training Marie Bell explains, step by step in this Voices...
Gina Lemon: Changing the Way Multifamily Hires
How do you stop turnover where it starts? Gina Lemon, Timberland Partners VP of HR, has a straightforward answer: change your questions to candidates. On Voices, she shares how motivation-based interviewing can improve culture and retention all at...
A great episode on how to engage with people
I wasn’t sure what I would get out of episode 1 but Brenda is so good to listen to. Her tips for getting people to take notice of not so exciting (but important) topics have proven valuable when communicating with others. She obviously worked her magic even when speaking in this interview!