Tool Box Talk For Electricians

Ben Poulter
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The Tool Box Talks for Electricians Podcast is for Electricians interested in growing their knowledge ,skills and ultimately your business. Ben has worked in the electrical trade for over 20 years all over the world. From the age of 19 and going through a full apprenticeship to become a fully qualified electrician where he was employed by a number of electrical company's. Moving on to being self employed Ben soon started to build his own electrical business. Having to learn many things the hard way in building a successful electrical business like: *Money management *Qualifications needed *Insurance cover *Finding customers And many more....... The Toolbox Talks For Electricians Podcast has been created to help other electricians avoid those mistakes and take your electrical business to the next level. Along with electricians banter along the way. Inside the Toolbox Talks for Electricians community Ben has loaded it up with free downloads to help grow a successful business, along with FREE giveaways. You can join the community here - https://linktr.ee/toolboxtalkforelectricians By being part of the Toolbox Talks Community you will find out just what it takes to have a successful electrical business. Along with how to keep your electrical business at the front of existing paying customers minds and find out how to use those customers to grow your business even more. Subscribe to Tool box Talks For Electricians TODAY to not miss every new episode every Monday

  1. Tool Thieves Hit 20 Vans in One Night – Are YOU Next?

    4 DAYS AGO

    Tool Thieves Hit 20 Vans in One Night – Are YOU Next?

    Tool theft is getting out of hand in the UK. Vans peeled open, gear gone in seconds, lads off the tools for weeks. In this episode of Toolbox Talks for Electricians, I’m joined by James from MKL to talk honestly about van break-ins, stolen tools and the real impact it has on UK tradesmen and their families.We’re talking hit squads doing 20 vans in one night, dodgy car boots, fake “no tools left in this van” stickers, AirTags, Ghost immobilisers, extra locks – and what actually works (and what’s a complete waste of time 💸).We also get into the mental side of being robbed:That horrible gut punch when you see the van door hanging openThe paranoia every time a car slows down near your vanThe stress of cancelling jobs, letting customers down and trying to start again from scratchOn the flip side, we talk about how the trade community rallies round – lads lending drills, spare kits, sharing CCTV and number plates, and legends like Stolen Tools UK helping get stolen gear identified and recovered.If you’re a sparky, plumber, chippy, builder or any UK tradesman, this chat will hit home – and hopefully give you some ideas to protect yourself, your van and your livelihood.🧷Check Out Some Good Bits Here - 1. SelectaDNA Tools & Equipment DNA Marking Kit - https://its.co.uk/pd/selectadna-tools-equipment-kit-_seldna19535.htm 2. Apple AirTag (4 pack) - https://amzn.to/4rhLrb8 DO IT 🙂 3. stolen_tools_uk_ - https://www.instagram.com/stolen_tools_uk_/👇 GET INVOLVEDHave you ever had your tools or van nicked?Drop your story in the comments – what happened, what it cost you, and what you’d do differently now. Let’s build some awareness and help other trades not go through the same thing.👍 Like the video if you want harsher punishments for tool thieves.🔔 Subscribe for more real-life chats about running a trade business, money, mental health & life on the tools.

    46 min

  2. 2 FEB

    Grow Your Electrical Business in 2025: Pricing, Google Maps & High-Value Work

    If you’re an electrician who feels flat out busy but still skint at the end of the month, this episode is going to sting a bit… in a good way.In this Toolbox Talk For Electricians, I’m joined by Andy Hill from 365 Services MK – a multi-trade business owner, qualified electrician and construction business coach – to break down what it really takes to run a profitable electrical business in the UK.Andy’s story is mad:Started as a carpenter/builder, running a construction firmLost a fortune in the 2008 recessionRetrained as an electrician, became a director in an electrical firmEventually shut that down and launched 365 Services MK on his ownWent back, finished the qualifications, AM2, 2391, gold card, the lotNow runs a growing electrical & construction business and coaches trades on business, pricing and marketingWe talk honestly about the bits most sparkies avoid: knowing your numbers, saying no to bad jobs, and why “£250 a day” is not your profit.In this episode we dive into:From building to electrics (and back again)How Andy went from carpenter/builder to electrician, lost money in the crash, rebuilt, and what he’d do differently if he started again.Running a business vs being “just a good spark”Why being technically decent on the tools isn’t enough – and the mindset shift from “self-employed spark” to business owner.Business partners, fallouts and going soloThe reality of running a company with three directors, money imbalance, and why Andy eventually decided to walk away and set up 365 Services MK on his own.Knowing your numbers (so you stop being a busy fool)Why labour is NOT profitDaily overheads, materials, fuel, software, insuranceHow to work out what you actually need to charge per dayUsing Google Sheets / Excel to track every single job and marginPricing electrical work properlyDay rates vs fixed prices, where most trades undercharge, and how to price so you’re not robbing Peter to pay Paul every month.Saying “no” to the wrong customersRed flags:“Do us a deal, mate…”“I’ve got loads of properties after this…”Constant haggling and comparing you to “another electrician” who never seems to show up.Niche down to level up (EV chargers, rewires & more)How Andy used niche services like EV charger installs and higher-value work to grow faster, rather than doing every low-margin job going.Google Business Profile & online marketing for electriciansWhy Google Maps / Google Business Profile is gold for local tradesWhy Checkatrade & MyBuilder mainly feed their marketing, not yoursPosting photos, getting reviews and staying active so you sit in the top 3Building a brand so customers search you by nameApprentices, systems & scaling a teamHow Andy is training his son up through the business, putting systems and processes in place so he can scale to multiple teams and eventually step back.Stress, ADHD/autism and running a trades businessAndy talks openly about structure, routines and how his brain works – and how that actually helps him systemise his business.If you’re a UK electrician thinking about:Going self-employedGrowing your electrical businessGetting off the hamster wheel of cheap jobs and bad customersLearning how to use Google, marketing and proper pricing to earn more…this episode will give you a proper kick in the right direction.👍 If this helped:Hit LIKE to push it out to more sparkiesSUBSCRIBE to Toolbox Talk For Electricians for more real-world chats on business, pricing, customer skills and toolsShare this with a mate who’s thinking about going self-employedConnect with Andy (365 Services MK)Search: “365 Services MK” or “Andy365” on Facebook & TikTok to see more of what he’s doing with electrics, construction and Google marketing for trades.

    40 min
  3. Day in the Life of a Modern Electrician (UK) – Real Jobs, Real Customers, Real Stress

    26 JAN

    Day in the Life of a Modern Electrician (UK) – Real Jobs, Real Customers, Real Stress

    Ever wondered what a real day in the life of an electrician actually looks like – not just the Instagram photos of shiny new fuse boards? ⚡🚐In this full podcast episode, I walk you through a full day as a modern self-employed electrician in the UK – from loading the van and fighting traffic… to dealing with customers, fault finding, paperwork, invoicing, and trying to actually make a profit without burning out.This isn’t a glam “sparky vlog”. It’s the honest reality of running a small electrical business in domestic properties in the UK.🔧 In this video we cover:🕖 Early mornings & van prep – making sure you’ve got the right materials, tools and ladders before you even leave the drive📲 Messages, quotes & customer psychology – dealing with “can you just…” jobs and learning to say no (or charge properly)🧠 Modern fault finding – why so many issues now are EV chargers, smart controls and appliances, not just burnt cables🧱 On-site realities – dirty houses, pets, kids, “don’t let the cat out”, drilling through pipes and how to handle it professionally📜 BS 7671, testing & certificates – why you MUST use your tester properly and not make results up just to get home💷 Money & pricing mindset – charging £250 for a “simple” fault find and not feeling guilty about it🧹 Cleanliness & presentation – why hoovering up and labelling the board gets you more recommendations than your perfect terminations💻 Admin day & bookkeeping – quotes, invoices, chasing late payers, ordering stock and keeping the van on the road🧰 Tools & software – investing in better tools, test gear and certificate software to save time and look professional🧍‍♂️ Customer relationships – how being friendly, explaining things clearly and managing expectations leads to more work🧑‍🎓 Advice for apprentices & new sparks – why your experience and knowledge are what people actually pay forIf you’re a:⚡ UK electrician (domestic, commercial or industrial)🧰 Apprentice or improver thinking about going self-employed🧾 New business owner trying to understand the real workload behind the tools…this episode of Tool Box Talk For Electricians will help you see the bigger picture and hopefully run a less stressful, more profitable electrical business.🎧 About the channelI’m Ben, a self-employed electrician in the UK, and on this channel I share:Real-life electrician stories from siteBusiness tips for self-employed sparksPricing, quoting and customer psychologyFault-finding, testing and modern electrical problemsPodcasts with other trades and electriciansSubscribe if you want more work, better customers and less stress from your electrical business 👇👉 Subscribe to Tool Box Talk For Electricians👉 Drop a comment: What’s the most stressful part of running your electrical business?Fault Finder Flowchart Pack You know that job where the customer says: “It just trips sometimes…” 😅 And you’re there thinking, Right… could be anything. That’s exactly why I made these Fault Finder Flowcharts. https://toolboxtalkforelectricians.kit.com/products/fault-finder-flowchart-pack

    35 min
  4. EV & Solar: Are They Worth It for Small Electrical Businesses?

    24/11/2025

    EV & Solar: Are They Worth It for Small Electrical Businesses?

    Are EV chargers, solar PV, batteries and smart home gear actually good business for small electrical firms—or just headaches? In this chat with James, we cover the real-world pros and cons, training, pricing pressure, and where the trade is headed (smart controls, 3-phase to homes, AI, and more).What we cover:EV charger installs: routing, setup apps, support issues, car-dealer installs, grantsSolar PV & batteries: training, partners, ROI, warranties, call-backs, storage locationsNiche vs “do it all”: when to partner vs upskill, limited company risk, liabilityDomestic 3-phase: safety risks (cross-phasing), competence, when it makes senseSmart controls: kinetic/wireless switches, receivers, IP ratings, router quirks (2.4 vs 5 GHz)Reliability: where smart gear shines—and where it creates call-backsAccessibility & security: lighting for elderly users, smart locks pitfallsBusiness ops & AI: admin automation, bots for WhatsApp/website, what AI can’t replaceOld vs new homes: insulation, storage, media walls, real-world install tips

    40 min
  5. How We Actually Run Our Electrical Businesses

    17/11/2025

    How We Actually Run Our Electrical Businesses

    Running a profitable electrical business isn’t luck — it’s systems. In this episode, Ben and James break down exactly how we win work, keep customers coming back, price jobs without apologising, and present like pros on every visit.You’ll learn:Simple ways to turn one job into three (repeat work & referrals)What to say when a customer says “that’s expensive”Pricing logic vs. “day rate thinking”Presentation that sells: uniforms, shoe covers, mats, tidy workspaceCommunication that builds trust (ETAs, tracking, updates)Why punctuality + cleanup = instant 5-star reviewsDealing with “the last guy messed it up” jobsTools and workflows that save time (job management apps, end-of-job walk-throughs)Training apprentices the right wayWhen to say no, and how to protect your marginsIf you’re a UK electrician (domestic, commercial, AV/media walls), this chat is for you. Steal the scripts, the systems, and the small touches that make customers rave about you.

    44 min
  6. NAPIT vs NIC: Worth the Fees or Waste of Money?

    10/11/2025

    NAPIT vs NIC: Worth the Fees or Waste of Money?

    Are UK electrical governing bodies (NAPIT, NICEIC) actually worth it for working sparks? We dig into Part P, assessments, costs, contract requirements, building-control loopholes (EICR instead of notification), manufacturer influence on regs, data use/marketing, and why enforcement (vs Gas Safe) is so weak. We also share when registration is useful, alternatives for newbies, and what reforms would genuinely help electricians.Jump in the comments: Are you registered? Will you renew? What should change?

    44 min
  7. A Real Day in a UK Electrician’s Life: Wins, Headaches

    03/11/2025

    A Real Day in a UK Electrician’s Life: Wins, Headaches

    Spend a full “day in the life” with two UK electricians as we talk business, tools, pricing, qualifications, and how to actually get work in 2025. Check out Chris From TFS Here - linktr.ee/tfselectricalltd Google master class - https://gumroad.com/a/748252307/bcxny Google offer templates - https://gumroad.com/a/748252307/clbrgk SEO Friendly Q&A x100 - https://gumroad.com/a/748252307/nzbkfl Google update templates - https://gumroad.com/a/748252307/orujuk Google master class. Done for you. By me - https://gumroad.com/a/748252307/beapq Ben chats with Chris from TFS Electrical about going from apprentice to self-employed, the reality of running an electrical business, and why Google Business Profile Google Maps Map Pack now beats SEO, Checkatrade, and MyBuilder for service trades.We cover how to price jobs day rates vs fixed price, winning local work with reviews and keywords, avoiding race-to-the-bottom leads, and building a pipeline without spam. We also dive into qualifications City & Guilds L2 L3, NVQ, AM2, 18th Edition BS 7671, scheme membership NAPIT NICEIC Part P, subcontracting, QS sign-off, and the pros and cons of being Ltd vs sole trader liability, tax, directors’ guarantees.On the tools side AFDDs RCBOs, surge protection, consumer units, why Wago changed the game, inspection cams we regret buying, and which kit actually saves time. You’ll hear real job stories social housing, commercial fit-outs, casinos, bungalows, how to handle awkward callouts, and what’s next for UK electrics low-voltage lighting, smart controls, EV, solar, and more.What you’ll learn:How to get electrician jobs with Google Maps GBP reviews, service areas, photos, categories, keywords in customer reviewsWhy traditional SEO is weak for local trades vs the Map PackCheckatrade and MyBuilder pitfalls, lead costs and auto-renew trapsPricing strategy day rate targets, overheads, profit, admin timeLimited company vs sole trader for sparks risk and responsibilityScheme membership NAPIT NICEIC Part P when it helps and when it doesn’tTraining routes NVQ AM2 18th Edition, fast-track myths, QS optionsTools and materials we rate Wago, chasers and ones we don’tSocial housing realities, safety, and customer communication

    47 min
  8. The Truth About My Career: DC Power, World Travel, Burnout, Comeback

    02/11/2025

    The Truth About My Career: DC Power, World Travel, Burnout, Comeback

    Curious how I actually became an electrician—and why I started Toolbox Talks? In this chat on Beyond the Toolbox I spill everything: DC power days and global travel, the company collapse, apprenticeship lessons, burning out, coming back, starting my own business, and why I now make content to help tradies win.You’ll learn:• DC vs AC in the wild and how niche work shaped me• Apprenticeship tips for 16 and for 40• Keeping customers and simple Email Nails• Mental health on site: banter vs bullying• Smart tech, EVs, and the next 5–10 years• Why social media is your living CVIf this helped, drop a comment with your story, like and subscribe.Work with me / downloads / socials: LinktreeSubscribe to https://www.youtube.com/@wd40uk

    41 min
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About

The Tool Box Talks for Electricians Podcast is for Electricians interested in growing their knowledge ,skills and ultimately your business. Ben has worked in the electrical trade for over 20 years all over the world. From the age of 19 and going through a full apprenticeship to become a fully qualified electrician where he was employed by a number of electrical company's. Moving on to being self employed Ben soon started to build his own electrical business. Having to learn many things the hard way in building a successful electrical business like: *Money management *Qualifications needed *Insurance cover *Finding customers And many more....... The Toolbox Talks For Electricians Podcast has been created to help other electricians avoid those mistakes and take your electrical business to the next level. Along with electricians banter along the way. Inside the Toolbox Talks for Electricians community Ben has loaded it up with free downloads to help grow a successful business, along with FREE giveaways. You can join the community here - https://linktr.ee/toolboxtalkforelectricians By being part of the Toolbox Talks Community you will find out just what it takes to have a successful electrical business. Along with how to keep your electrical business at the front of existing paying customers minds and find out how to use those customers to grow your business even more. Subscribe to Tool box Talks For Electricians TODAY to not miss every new episode every Monday

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