DPC Pediatricians Podcast

Marina Capella & Phil Boucher
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The place to learn all things pediatric DPC dpcpediatricians.substack.com

  1. Our favorite AI scribes and how to use them

    5 DAYS AGO

    Our favorite AI scribes and how to use them

    In this episode, Phil and Marina explore how AI scribes are transforming everyday pediatric practice. What once required hiring and managing a human scribe can now be handled by tools that integrate directly into the clinical workflow. They share their experiences with different platforms and emphasize that there’s no one-size-fits-all solution—getting the most out of these tools requires some customization and experimentation. A key benefit is the ability to shift attention back to patients, with less time spent on the computer and more meaningful interaction during visits. They also discuss the importance of reviewing AI-generated notes for accuracy, along with the relatively low cost and accessibility compared to traditional scribes—especially for DPC and independent practices. Overall, AI scribes are quickly becoming a practical, patient-centered tool for improving efficiency while maintaining high-quality care. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dpcpediatricians.substack.com

    23 min
  2. When Friends & Neighbors ask for free medical advice

    5 APR

    When Friends & Neighbors ask for free medical advice

    Episode Summary: In this episode, Phil and Marina tackle the all-too-common (and often frustrating) reality of curbside consults from friends, neighbors, and anyone with your phone number. They unpack the emotional tension behind these requests—why they can feel draining, where boundaries get crossed, and how this dynamic impacts both physicians and relationships. More importantly, they share practical, real-world strategies for responding with clarity and professionalism—without damaging personal connections. If you’ve ever felt torn between being helpful and being taken advantage of, this conversation will hit home—and give you a better way forward. 👉 Read the full breakdown to learn how to handle these situations with confidence and protect your time, energy, and expertise. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dpcpediatricians.substack.com

    21 min
  3. What Causes Attrition in Pediatric DPC?

    22 MAR

    What Causes Attrition in Pediatric DPC?

    In this episode of the DPC Pediatricians Podcast, Phil and Marina tackle a question every Direct Primary Care (DPC) pediatrician eventually faces: why do patients leave—and how often does it really happen? Drawing on five years of real-world experience, they unpack the truth behind patient attrition in a membership-based model. While DPC is known for its accessibility, strong relationships, and high-quality care, no practice is immune to turnover. But the reasons patients leave may surprise you—and they’re not always what you’d expect. From families relocating or experiencing financial changes, to shifts in expectations or misunderstandings about the DPC model, Phil and Marina break down the most common causes of attrition. They also explore a critical mindset shift: not all attrition is a failure. In many cases, it’s a natural and even healthy part of running a sustainable practice. The conversation goes deeper into how pediatricians can: * Set clear expectations from the start * Build stronger, longer-lasting relationships with families * Identify preventable vs. unavoidable attrition * Use patient departures as opportunities for growth and refinement If you’ve ever worried about losing patients—or wondered what attrition really looks like in a thriving DPC practice—this episode offers both reassurance and practical insight. Whether you’re new to DPC or years into your journey, this discussion will challenge your assumptions and help you build a more resilient, patient-centered practice. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dpcpediatricians.substack.com

    26 min
  4. Should I have a Newsletter?

    15 MAR

    Should I have a Newsletter?

    Episode Summary: In this episode, Phil and Marina discuss the role newsletters can play in a Direct Primary Care pediatric practice. While not every practice sends them regularly, newsletters can be a powerful way to stay connected with families between visits, share helpful pediatric insights, and remind patients about the value of membership care. They explore how newsletters help keep your practice top of mind, strengthen relationships with current members, and even encourage referrals from families who may not need care very often. The conversation also touches on what makes a newsletter engaging—from seasonal health tips to practice updates—and how to keep the process manageable so it doesn’t become another overwhelming task. If you’ve ever wondered whether newsletters are worth sending—or what you should include in one—this episode offers practical insights and encouragement for DPC pediatricians looking to communicate more effectively with their families. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dpcpediatricians.substack.com

    14 min
  5. Are Meet and Greets Worth the Effort?

    1 MAR

    Are Meet and Greets Worth the Effort?

    Episode Overview In this episode, the hosts discuss the value of hosting meet-and-greet events in a Direct Primary Care (DPC) pediatric practice. They explore whether these events are worth the time and effort, how to structure them effectively, and how they contribute to long-term patient relationships and practice growth. Key Themes & Takeaways 1. Purpose of Meet and Greets Meet-and-greets are designed to: * Build trust with prospective families * Explain the DPC model clearly * Answer common questions about membership, pricing, and access * Allow families to assess personality fit before committing The hosts emphasize that in DPC pediatrics, relationship-building is central — and these events help establish that foundation early. 2. Are They Worth the Effort? The hosts acknowledge: * They require time, preparation, and emotional energy * Attendance can be unpredictable * Not every attendee converts to a member However, they conclude that: * Even small groups can be impactful * Conversions often happen later, not immediately * The trust built can lead to strong long-term members They view meet-and-greets as a long-game relationship strategy rather than a short-term sales tool. 3. Setting Expectations Important considerations include: * Being clear about what DPC is (and isn’t) * Addressing misconceptions about insurance * Explaining communication access (texting, same-day visits, etc.) * Clarifying pricing and membership structure Transparency reduces friction and builds confidence. 4. Format & Structure Tips The hosts discuss: * Hosting events in-office or virtually * Keeping groups small and conversational * Allowing plenty of time for Q&A * Avoiding a hard “sales pitch” tone They stress authenticity — families are evaluating personality and philosophy as much as logistics. 5. Relationship Over Revenue A recurring theme is that DPC is relational.Meet-and-greets: * Attract families who align with the practice model * Filter out families who may not be a good fit * Strengthen word-of-mouth referrals The goal is not volume, but alignment and trust. Overall Message Meet-and-greets are absolutely worth the effort in a DPC pediatric practice — not because they guarantee immediate sign-ups, but because they build credibility, clarify expectations, and foster strong patient-physician relationships. They are an investment in community-building and long-term practice stability. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dpcpediatricians.substack.com

    19 min
  6. How to do a DIY Market Analysis

    17 FEB

    How to do a DIY Market Analysis

    Episode Summary: In this episode of DPC Pediatrician, Phil and Marina break down how to conduct a practical DIY market analysis before starting a pediatric Direct Primary Care (DPC) practice. They explain that while you don’t need to spend thousands on a formal report, you do need to thoughtfully evaluate three key areas: local demographics, community economics, and the broader wellness landscape. First, they discuss assessing whether there are enough children and growing families in the area by reviewing birth rates, school growth, and housing development. Second, they emphasize understanding average household income to ensure families can realistically afford a monthly DPC membership. Finally, they suggest looking at the success of other cash-based wellness services—such as doulas, lactation consultants, and chiropractors—as a proxy for whether families in the community are willing to pay out of pocket for personalized care. Blending analytical data with intuition, they encourage listeners to take a strategic yet practical approach when deciding if a pediatric DPC model will thrive in their chosen community. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dpcpediatricians.substack.com

    20 min
  7. Tips for ADHD Practice Owners

    8 FEB

    Tips for ADHD Practice Owners

    Summary: In this episode of the DPC Pediatricians Podcast, Phil and Marina discuss practical, experience-based tips for ADHD practice owners, particularly those running Direct Primary Care (DPC) practices. They explore how ADHD traits—such as creativity, high energy, and big-picture thinking—can be strengths in entrepreneurship, while also acknowledging common challenges like being overwhelmed, inconsistent follow-through, time blindness, and difficulty with administrative tasks. The conversation focuses on building systems that work with an ADHD brain rather than against it, including simplifying workflows, outsourcing or automating tasks when possible, using external accountability, and creating routines that reduce decision fatigue. They also emphasize self-compassion, realistic expectations, and designing a practice model that aligns with personal strengths and limits, ultimately encouraging ADHD practice owners to embrace their neurodivergence as an asset rather than a liability. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dpcpediatricians.substack.com

    44 min
  8. Accounting Pearls with Nate Goodman, CPA

    26 JAN

    Accounting Pearls with Nate Goodman, CPA

    In this episode of the DPC Pediatricians Podcast, Phil and Marina are joined by Nate Goodman, CPA, for a practical conversation about accounting and tax strategy for practice owners. Nate shares his journey into accounting and explains why many small business owners feel frustrated despite “having an accountant.” Together, they break down the differences between bookkeepers, accountants, and tax advisors, highlighting why true tax advising should be proactive and ongoing—not just a once-a-year tax filing. Nate emphasizes the value of regular check-ins, understanding your financial systems, and using the tax code strategically to improve your practice’s financial position. This episode is packed with clear, actionable insights to help DPC pediatricians take control of their finances and make more informed decisions year-round. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dpcpediatricians.substack.com

    36 min
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About

The place to learn all things pediatric DPC dpcpediatricians.substack.com

Information

  • Creator
    Marina Capella & Phil Boucher
  • Years Active
    2024 - 2026
  • Episodes
    55
  • Rating
    Clean
  • Copyright
    © Marina Capella & Phil Boucher
  • Show Website
    DPC Pediatricians Podcast

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