The VA Live Lounge

Lisa Tennant
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Join Lisa and Kirsty, two seasoned Virtual Assistants, as they spill the tea on all things VA life—minus the corporate jargon and boring fluff! Whether you're a newbie VA looking for guidance, a pro searching for fresh tips, or just curious about what happens behind the scenes in the world of virtual assistance, this is the place to be. Expect real talk, expert advice, and plenty of laughs as we navigate the highs, lows, and everything in between of running a successful VA business. From tech hacks to client dramas, pricing strategies to work-life balance, we’ve got you covered! Grab a coffee (or a wine—we won’t judge) and tune in to The VA Live Lounge for your weekly dose of VA wisdom with a side of fun!

  1. 1 DAY AGO

    Episode 38 - Hiring an Associate VA: Lessons We Learned the Hard Way

    About This Episode Ready to grow your VA business by bringing on your first associate — but not sure where to start? In this episode, Lisa and Kirsty pull back the curtain on the realities of building a VA team. They share hard-won lessons on vetting, building trust, navigating tricky client dynamics, and creating a culture of loyalty and communication that keeps great VAs around. Whether you're thinking about hiring your first associate or you've already started the process and hit a few bumps, this episode is packed with honest, practical advice you won't want to miss. Key Takeaways • Start vetting VAs before you have the work — don't wait until you're overwhelmed • Build strong communication channels and support systems from day one • Be honest about skills and expectations on both sides to maintain long-term trust • Protect your client relationships by setting clear ethical boundaries with your team • Over-communication is always better than under-communication when leading remote associates Episode Highlights "Be honest about your skills" — because misrepresenting your abilities damages trust faster than anything else. "Don't discuss money with clients" — protect your business and your team by keeping financial conversations in the right place. "Over-communicate with your team" — when working remotely, clarity is everything. Episode Chapters 00:00 Navigating the Chaos of Starting a VA Business 02:46 The Journey of Hiring Associates 06:00 Mistakes in the Hiring Process 08:52 Revamping the Vetting Process 11:52 Building Trust with Associates 15:04 The Risks of Client Poaching 18:06 Maintaining Ethical Standards in VA Relationships 22:47 Navigating Ethical Boundaries in VA Relationships 29:06 Building a Loyal and Supportive Team 36:52 Communication: The Key to Successful Associate Relationships 43:45 Understanding the Financial Realities of Running an Agency Ready to Take Action? If this episode resonated with you, here's how to put it into practice: 🎯 Manage Your VA Business in One Place Juggling client work, associate tasks, and your own admin? More Than A CRM is built specifically for VAs and agency owners — one system to manage it all, so nothing slips through the cracks. 👉 Try More Than A CRM → https://morethanava.org/crm 🎯 Never Miss an Episode Subscribe to The VA Live Lounge on Apple Podcasts and get every new episode delivered straight to your ears. Leave us a review if today's episode helped you — it means the world! 👉 Subscribe on Apple Podcasts → https://podcasts.apple.com/gb/podcast/the-va-live-lounge/id1803555684 🎯 Join the More Than A VA Community Connect with Lisa, Kirsty, and hundreds of other VAs in our free community. Ask questions, share wins, and get support from people who truly get the VA life. 👉 Follow us on Instagram → https://www.instagram.com/morethanava_/ 🎯 Connect on Facebook Join the More Than A VA Facebook community for daily tips, live Q&As, and exclusive content to help you grow your VA business. 👉 Join us on Facebook → https://www.facebook.com/groups/iammorethanava Loved this episode? Share it with a VA friend who needs to hear it. 💜 https://morethanava.org

    47 min

  2. 13 MAR

    Episode 37 - Email Lists for VAs: Why You Need One (And What to Send)

    In this conversation, Lisa and Kirsty discuss the significance of email lists for virtual assistants, emphasizing the need for effective communication and nurturing leads. They explore the importance of segmenting email lists, creating valuable lead magnets, and maintaining consistent engagement with clients. The discussion also touches on leveraging AI tools for business growth and the best practices for email frequency and content. Ultimately, they encourage virtual assistants to prioritize building their mailing lists to enhance client relationships and business success. Takeaways 📨 Your mailing list is a valuable asset that belongs to you. 📨 Building connections through email can lead to client conversions. 📨 Re-engaging past clients can open new business opportunities. 📨 Segmenting your email list allows for targeted communication. 📨 Creating effective lead magnets is crucial for attracting subscribers. 📨 Nurturing leads through email sequences can build trust and rapport. 📨 Leveraging AI tools can enhance your business offerings. 📨 Maintaining a consistent email frequency prevents overwhelming your audience. 📨 Content should be relevant and valuable to your specific client base. 📨 Always evaluate and update your lead magnets and email content. To get free resources as a virtual assistant head to: https://morethanava.org To get the full CRM to start building your own mailing list head to: https://morethanava.org/crm Chapters 00:00 Navigating Stress and Technology Meltdowns 02:57 The Importance of Email Lists for Virtual Assistants 05:53 Building Connections Through Email Communication 08:57 Segmenting Your Audience for Effective Email Marketing 12:00 Creating Lead Magnets to Grow Your Mailing List 14:58 Nurturing Leads Through Email Campaigns 17:54 Leveraging Resources for Business Growth 22:10 Building a Valuable Mailing List 23:37 Email Frequency and Client Engagement 26:40 Nurturing Leads Effectively 30:00 Creating Compelling Lead Magnets 33:50 Leveraging AI for Business Solutions 41:02 The Importance of Nurturing Relationships

    41 min

  3. 27 FEB

    Episode 36 - Building a Future-Proof VA Business in an AI World

    In this conversation, Lisa and Kirsty discuss the evolving landscape of virtual assistance in an AI-driven world. They explore the balance between leveraging AI for efficiency and maintaining the essential human touch in client relationships. The discussion highlights the importance of adapting to technological changes, the value of community collaboration among virtual assistants, and the need for personalized client experiences. They emphasize that while AI can enhance productivity, it cannot replace the empathy and creativity that humans bring to their work. TAKEAWAYS 🤖 AI cannot replace the human relationship aspect of business. 🤖 The future of work will require a blend of AI and human interaction. 🤖 Automation can significantly increase efficiency for virtual assistants. 🤖 Continuous learning about AI is essential for staying relevant. 🤖 Personalizing client experiences is crucial for building trust. 🤖 Community collaboration among VAs can lead to shared knowledge and growth. 🤖 Adapting to change is necessary for thriving in a tech-driven world. 🤖 There is a market for services that prioritize human touch over AI. 🤖 Productizing knowledge can create new revenue streams for VAs. 🤖 AI can assist in streamlining processes but cannot replace human creativity. Chapters 00:00 Navigating a Weird Week 05:49 Human Touch vs. AI 11:59 Automation and Efficiency 17:55 Learning and Adapting to AI 25:24 The Importance of Personal Touch in Business 34:47 Evolving with Technology and Automation 39:48 Creating Seamless Client Experiences 46:36 Finding Your Niche in a Tech-Driven World Join the FREE More Than A VA Community" https://morethanava.org Get the complete CRM system with automation and AI for VAs: https://morethanava.org/crm

    49 min

  4. 20 FEB

    Episode 35 - Is There Room for Everyone? Finding Your Place in the VA World

    In this conversation, Lisa and Kirsty discuss the evolving landscape of the Virtual Assistant (VA) industry, emphasizing the importance of finding a niche, personal branding, and leveraging technology like AI. They explore strategies for standing out in a crowded market, the significance of referrals and testimonials, and the need for continuous learning and adaptation. The discussion also touches on overcoming imposter syndrome and the practical steps VAs can take to secure their place in the industry. The conversation concludes with a look at future-proofing VA businesses in an AI-driven world. TAKEAWAYS There's room for everyone in the VA world, but you need to find your niche. ✅ Clients prefer specialists over generalists. ✅ Referrals and testimonials are crucial for building credibility. ✅ Personal branding and storytelling can significantly impact client acquisition. ✅ AI presents new opportunities for VAs to enhance their services. ✅ Consistency in messaging and social media presence is key. ✅ Don't undervalue your skills; charge what you're worth. ✅ Networking and personal outreach are essential for business growth. ✅ Continuous learning is vital to stay relevant in the industry. ✅ Overcoming imposter syndrome is necessary to see yourself as a business owner. Find out more about our community for virtual assistants: https://morethanava.org/ Discover our group programmes: https://morethanava.org/upcoming-programmes Get a 1-hour coaching session with Lisa: https://morethanava.org/coaching Follow us on FB: https://www.facebook.com/groups/iammorethanava Follow us on Insta: https://www.instagram.com/morethanava_

    47 min

  5. 13 FEB

    Episode 34 - New Skills VAs Should Learn in 2026

    Today we talk about the key skills that virtual assistants can learn to increase their ability to get clients and their profits! Find out more about our community for virtual assistants: https://morethanava.org/ Discover our group programmes: https://morethanava.org/upcoming-programmes Get a 1-hour coaching session with Lisa: https://morethanava.org/coaching Follow us on FB: https://www.facebook.com/groups/iammorethanava Follow us on Insta: https://www.instagram.com/morethanava_

    48 min

  6. 9 FEB

    Episode 33 - What to Do When a Client Pushes Your Boundaries

    Clients can overstep the boundaries but before that happens, there are often red flags!  Join Lisa and Kirsty inside The VA Live Lounge as we discuss what to do when a client pushes those boundaries and oversteps the mark Get more support inside the More Than A VA community: https://morethanava.org/ Get the exact system to manage your virtual assistant business: https://morethanava.org/growth-essentials Follow us on Facebook: https://www.facebook.com/groups/iammorethanava Follow us on Instagram: https://www.instagram.com/morethanava_/ Want to get started as a virtual assistant? Get the 7 Foundations For Starting Your VA Business Guide: https://link.morethanava.org/widget/form/G9Divddoab3OysgUH4ks Support the show

    49 min

  7. 30 JAN

    Episode 32: Getting Clients in a Crowded Market: What Still Works in 2026

    In this episode, Lisa Tennant and Kirsty Moore dive into the real strategies that virtual assistants are using to stand out and win clients—even as the VA space gets more competitive every year. If you’ve ever felt like everyone’s doing the same thing, or you’re struggling to get noticed, this episode is your roadmap to what actually works right now. Get more support inside the More Than A VA community: https://morethanava.org/ Get the exact system to manage your virtual assistant business: https://morethanava.org/growth-essentials Follow us on Facebook: https://www.facebook.com/groups/iammorethanava Follow us on Instagram: https://www.instagram.com/morethanava_/ Want to get started as a virtual assistant? Get the 7 Foundations For Starting Your VA Business Guide: https://link.morethanava.org/widget/form/G9Divddoab3OysgUH4ks Support the show

    47 min

  8. 19 JAN

    Episode 31: The VA Business Model in 2026: What’s Changed & What Still Works

    The VA world isn’t what it was in 2020 — and that’s a good thing. In this episode of The VA Live Lounge, we’re talking about how the virtual assistant business model has evolved, what trends are shaping 2026, and what strategies are still going strong. We cover: ✅ What’s out in 2026 (spoiler: hustling 24/7 and charging by the hour) ✅ What’s in right now — including productised services, AI support, and systems that sell for you ✅ The tools, boundaries, and mindsets you need to grow without burning out ✅ Our honest thoughts on where the industry is headed (and how we’re adapting) Whether you’re just starting out or rethinking how you run your VA business, this episode is your 2026 reality check — and your permission slip to build smarter. 🎧 Tune in now and start creating a business that works for you this year. 🔗 Free resources: https://morethanava.org 📲 Follow us: @thevalivelounge Getting started as a virtual assistant? Download our FREE 7 Foundations For Starting Your VA Business - https://link.morethanava.org/widget/form/G9Divddoab3OysgUH4ks #TheVALiveLounge #VABusiness2026 #VirtualAssistantUK #WhatsInWhatsOut #MoreThanAVA Support the show

    55 min
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About

Join Lisa and Kirsty, two seasoned Virtual Assistants, as they spill the tea on all things VA life—minus the corporate jargon and boring fluff! Whether you're a newbie VA looking for guidance, a pro searching for fresh tips, or just curious about what happens behind the scenes in the world of virtual assistance, this is the place to be. Expect real talk, expert advice, and plenty of laughs as we navigate the highs, lows, and everything in between of running a successful VA business. From tech hacks to client dramas, pricing strategies to work-life balance, we’ve got you covered! Grab a coffee (or a wine—we won’t judge) and tune in to The VA Live Lounge for your weekly dose of VA wisdom with a side of fun!

Information

  • Creator
    Lisa Tennant
  • Years Active
    2025 - 2026
  • Episodes
    38
  • Rating
    Clean
  • Copyright
    © 2026 Lisa Tennant
  • Show Website
    The VA Live Lounge
  • Provider