Can laundry pickup and delivery really help grow your laundromat business without opening another location? And is adding wash-dry-fold and delivery services worth the investment? In this episode of The Laundromat Millionaire Show, Dave and Carla Menz share how they grew their four-location laundromat business, Queen City Laundry, from approximately $1.1 million to $2.3 million in annual revenue—while reducing Dave's involvement from 50 hours per week to just a couple of hours most weeks. Even more impressive? One of their laundromat locations grew from approximately $300,000 to over $1.2 million in annual revenue without adding new machines, signing another lease, or making major infrastructure investments! The secret wasn't simply adding laundry pickup and delivery. It was maximizing the potential of the laundromats they already owned through better pricing, additional services, improved operations, stronger systems, and strategic team development. In this episode, Dave and Carla discuss whether pickup and delivery is truly the future of laundromat growth—and how to determine if it's the right opportunity for YOUR business. In This Episode, You'll Learn: Why laundry pickup and delivery has evolved from an industry fad into a serious growth opportunity. How wash-dry-fold and pickup and delivery services can help you generate more revenue from your existing laundromat. How Queen City Laundry more than doubled its annual revenue without opening additional locations. Why increasing revenue doesn't have to mean increasing your working hours. How to build a team capable of managing laundry delivery operations without constant owner involvement. The importance of pricing, labor productivity, route density, and minimum orders for profitable laundry delivery. Common mistakes owners should avoid when launching wash-dry-fold or pickup and delivery services. How to know whether your laundromat is ready to add delivery—or whether you need to strengthen your existing operations first. The Big Question: Before investing hundreds of thousands of dollars into another laundromat, have you maximized the profit potential of the locations you already own? Adding wash-dry-fold and pickup and delivery isn't the right decision for every laundromat owner. But with the right team, systems, pricing, and customer demand, these services can create new opportunities for business growth and greater personal freedom. Dave and Carla explain what worked for them, what they've learned from training hundreds of laundromat owners, and how you can evaluate the opportunity for your own business. READY TO GROW YOUR LAUNDRY BUSINESS? Learn more about our Wash-Dry-Fold & Pickup and Delivery Workshop, where we teach laundromat owners about profitable pricing, staffing, operational systems, delivery economics, and avoiding costly mistakes. 👉 Explore our training and resources: https://laundromatmillionaire.com ABOUT THE LAUNDROMAT MILLIONAIRE SHOW Hosted by Dave and Carla Menz, The Laundromat Millionaire Show shares real-world laundromat business strategies, industry insights, and lessons from successful laundry business owners. Whether you're buying your first laundromat, growing an existing store, or expanding into wash-dry-fold and pickup and delivery, our goal is to help you build a more profitable business—and a better life. SUBSCRIBE for more episodes about laundromat ownership, laundry pickup and delivery, wash-dry-fold operations, business growth, profitability, and financial freedom. #LaundromatBusiness #LaundryPickupAndDelivery #WashDryFold Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com Alliance Laundry Systems – https://go.speedqueencommercial.com/options Cents: https://trycents.com Referenced Links: Our website: https://www.laundromatmillionaire.com Our workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/ Our handbook: https://laundromatmillionaire.com/handbook/ Our coaching programs: https://laundromatmillionaire.com/one-on-one-coaching/ Presso Drycleaning machine: https://getpresso.com Timestamps 00:00 Episode 127 Intro – Adding Laundry Delivery Services 01:40 Laundry Delivery – just a fad or true earning potential? 10:01 The Right Path for Growth - Focus on Core Business First 14:15 Your Prior Experience Affects Your Trajectory 17:06 Impact of Your Risk Profile 20:23 Our Journey, Our Growth, & Our Mindset Shift 22:56 Financial Impacts with the Service Model You Choose 29:07 Developing a Team so You Can Work Less 32:58 Growth Opportunities Before Adding Delivery Services 38:51 Steps to Adding Delivery Services – Launch Phase 43:28 Growing Pains – Scale Phase 49:21 What Clients Rave About from the Workshop 52:02 The Many Ways “Growth” Can Look 55:53 Final Thoughts on Your Next Steps for Growth 58:36 Must Have a Champion to Execute New Services
