英语新闻丨外卖平台将取消超时配送罚款

In a significant shift toward improved labor conditions, food delivery platforms Eleme and Meituan are set to abolish financial penalties for delayed deliveries, moving from a punitive model to a positive incentive-based management approach, Jiemian News reported on Tuesday.

据界面新闻2月25日报道，为切实改善劳动者工作条件，外卖平台饿了么与美团正推进取消超时配送罚款措施，管理模式将从惩罚性机制转向正向激励机制，这一举措标志着外卖行业劳动保障体系建设迈出重要一步。

Eleme is testing a revised service-points mechanism that replaces direct monetary penalties with point deductions to better incentivize performance and reward high-quality service. Cities participating in the trial include Nantong and Changzhou in Jiangsu province, Jieyang in Guangdong province, and Jingdezhen in Jiangxi province. There are plans to expand the initiative to more cities within October.

其中，饿了么正试点优化服务积分机制，不再对超时配送直接处以罚款，而是通过积分扣除的方式规范服务，并加大对优质服务的奖励力度。目前试点范围已覆盖江苏省南通市、常州市，广东省揭阳市以及江西省景德镇市，平台计划在10月内将该机制推广至更多城市。

Meituan is on a similar track. Having tested a "non-penalty mechanism" in over 30 cities, the company has publicly pledged to completely eliminate late-delivery fines by the end of 2025.

美团也同步推进相关改革。此前，美团已在30余个城市试点“无罚款机制”，目前该平台已公开承诺，将于2025年底前全面取消超时配送罚款。

Both companies are also upgrading safety and wellness measures, such as introducing AI voice reminders and optimizing mandatory break systems, to create a fairer and safer working environment for their food delivery drivers.

此外，两大平台还在持续升级骑手安全与健康保障措施，包括上线人工智能语音提醒功能、优化强制休息制度等，切实为外卖骑手营造更公平、更安全的从业环境，进一步夯实外卖行业劳动者权益保障基础。

abolish

v.废除，取消

/əˈbɒlɪʃ/

punitive

adj.惩罚性的，惩戒性的

/ˈpjuːnətɪv/

incentivize

v.激励，鼓励

/ɪnˈsentɪvaɪz/