Closing the Loop: How Systems Thinking Transforms UX and Design Practice

In this episode of Practical UX , we explore how systems thinking can help designers solve complex problems and create more sustainable, impactful solutions.

Our guest is Sheryl Cababa, author of Closing the Loop: Systems Thinking for Designers — a must-read guide for anyone who wants to connect design thinking with real-world systems.

We discuss:

• How systems thinking can improve UX design, service design, and innovation.

• Why designers need to look beyond screens and touchpoints to understand the bigger picture.

• Practical ways to apply systems thinking in your design process, research, and team collaboration.

• How to design for long-term impact, sustainability, and organisational change.

If you’re a UX designer, product designer, researcher, or design strategist, this episode will help you think more holistically and 'close the loop' between design and systems.