Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Eptura™

The Workplace Innovator Podcast, hosted by speaker, entrepreneur and answer-man Mike Petrusky, offers real-world insights from top facility management & workplace leaders on how to use tech, talent and tenacity to create the best workplaces on earth. Powered by Eptura™, The Workplace Innovator helps corporate real estate, facility management, IT, and HR leaders design incredible “friction-free” workplace experiences that fuel employee productivity, tech innovation and optimal space utilization, today, and tomorrow. Tune in now!

  1. Ep. 373: “Prioritize Your Output” – Facilities Management: The True Value Proposition with Larry Allen Morgan, CFM, SFP, FMP of SAP and IFMA

    5 DAYS AGO

    Ep. 373: “Prioritize Your Output” – Facilities Management: The True Value Proposition with Larry Allen Morgan, CFM, SFP, FMP of SAP and IFMA

    Larry Allen Morgan, CFM, SFP, FMP is Senior Facilities Manager and Environmental Management System SME at SAP where he is focused on results driven leadership within the corporate & commercial real estate facilities management industry. Mike Petrusky asks Larry why he believes that FM is “not what we do, but why and how we deliver the value” and they explore historical industry shifts, post-COVID impacts, and transformation of the built environment. Larry says that FM professionals must move beyond surface-level discussions and align with the broader strategic goals of the organization, focused on having a horizontal impact, not a vertical one, to better align with cross-functional needs. Traditional financial metrics are necessary but insufficient, so facility managers need to measure the success of their efforts in terms of impactful outcomes and employee experience. Mike and Larry agree that professionals must continuously upskill and expand their networks to stay relevant, so they recommend IFMA connections and offer the practical advice and inspiration you need to be a Workplace Innovator in your organization! Connect with Larry on LinkedIn: https://www.linkedin.com/in/larryallenmorgan/ Learn more about IFMA: https://www.ifma.org/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

    19 min
  2. Ep. 372: “Tricky Times” – Navigating the Messy Middle of Change with Author & Corporate Anthropologist Jitske Kramer of HumanDimensions

    7 OCT

    Ep. 372: “Tricky Times” – Navigating the Messy Middle of Change with Author & Corporate Anthropologist Jitske Kramer of HumanDimensions

    Jitske Kramer is a corporate anthropologist, an inspiring speaker, entrepreneur founder of HumanDimensions, and author of the book, “Tricky Times: Navigating The Messy Middle of Change” in which she deciphers the complexities of transition and transformation. Mike Petrusky asks Jitske about the concept of liminality, which refers to the transitional phase during change, where old ways no longer apply, but the new ways are not yet clear. This phase is characterized by uncertainty, anxiety, and the potential for creative solutions, so they discuss how cultures are created through the processes of interaction and decision-making and explore why understanding these processes can help leaders influence and guide cultural shifts within organizations. Jitske believes that the physical layout of workplaces and environments reflects the cultural narrative and values of an organization and facility management leaders can influence that narrative by rearranging the physical world. Mike and Jitske discuss the value of effective communication and offer the practical advice and inspiration you will need to be a Workplace Innovator in your organization! Connect with Jitske on LinkedIn: https://www.linkedin.com/in/jitskekramer/ Learn more about HumanDimensions and the work Jitske does: https://jitskekramer.com/ Explore Jitske’s book, “Tricky Times”: https://tricky-times.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

    20 min
  3. Ep. 371: “We Want To Do Better” – Navigating Hybrid Work with a Holistic Approach to Workplace Strategy with Pallavi Shrivastava, MRICS, LEED AP of Arcadis

    30 SEPT

    Ep. 371: “We Want To Do Better” – Navigating Hybrid Work with a Holistic Approach to Workplace Strategy with Pallavi Shrivastava, MRICS, LEED AP of Arcadis

    Pallavi Shrivastava, MRICS, LEED AP is Principal and Global Head for Workplace Strategy at Arcadis where she is passionate about cultivating business intelligence, strategy and pushing growth for the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. Mike Petrusky asks Pallavi about her role as a workplace strategist navigating the hybrid work environment, understanding user needs, and finding the best solutions that align with an organization's vision and the workforce's preferences. They explore innovation in the workplace and how simplifying things for human beings, making the environment conducive to collaboration and creativity, is essential today. Pallavi believes there is a need for a holistic approach to workplace strategy, involving leaders, team members, and the broader workforce to gather deep insights and co-create solutions while she emphasizes the need for empathy and an open-minded, agile mindset when seeking to solve problems. Mike and Pallavi challenge listeners to take a balanced and sustainable approach to all asset classes as they offer inspiration and the encouragement you need to be a Workplace Innovator in your organization! Connect with Pallavi on LinkedIn: https://www.linkedin.com/in/shrivastavapallavi/ Learn more about Arcadis: https://www.arcadis.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

    22 min
  4. Ep. 370: “Influence Others” – How Leaders Can Make Workplace Interaction More Productive with Hayley Blunden, PhD of American University’s Kogod School of Business

    23 SEPT

    Ep. 370: “Influence Others” – How Leaders Can Make Workplace Interaction More Productive with Hayley Blunden, PhD of American University’s Kogod School of Business

    Hayley Blunden, PhD is an Assistant Professor of Management at the Kogod School of Business at American University where she focuses on researching how leaders can make challenging workplace interactions more productive. Mike Petrusky asks Professor Blunden about the new world of work and the workplace and why she believes that human interactions are at the core of organizational success. They explore how managers should take the time to reflect on how their decisions impact workplace dynamics and personal interactions, and why delegation should be carefully managed to empower subordinates rather than burden them. Asynchronous voice communication is an innovative way to enhance perceptions of competence and likability in the workplace and asking for advice rather than feedback can lead to more specific and actionable developmental information. Mike and Professor Blunden agree that leaders must think differently in today’s built environment and they share the inspiration and the practical advice you will need to be a Workplace Innovator in your organization! Connect with Professor Blunden on LinkedIn: https://www.linkedin.com/in/hayley-blunden-a6bb22a/ Learn more about American University’s Kogod School of Business: https://kogod.american.edu/ Learn more about Professor Blunden’s research: https://www.hayleyblunden.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

    22 min
  5. Ep. 369: “Fostering Communities” – The Role of Hospitality in Facility Management and the Workplace with Rene van Camp of ISS North America & Guckenheimer

    16 SEPT

    Ep. 369: “Fostering Communities” – The Role of Hospitality in Facility Management and the Workplace with Rene van Camp of ISS North America & Guckenheimer

    Rene van Camp is Chief Hospitality Officer at ISS North America, the global facility management company, and Principal of Guckenheimer, its culinary brand where he is a senior leader in luxury and lifestyle hospitality and workplace experience management. Mike Petrusky asks Rene about the role of hospitality in the workplace today and why he believes that developing a culture of service where everyone focuses on the customer first is essential for organizations. They explore the ISS way of hospitality which involves setting clear expectations, providing the necessary tools, continuous training, and strong quality assurance programs. Rene says that community building is a top priority as workplace leaders seek to magnetize the office, and this can be achieved through a thoughtful and orchestrated approach to customer service. Mike and Rene agree that the FM industry is evolving, and professionals can maximize their value by fostering a culture of service and enhancing the employee experience, so they share the inspiration and the practical advice you need to be a Workplace Innovator! Connect with Rene on LinkedIn: https://www.linkedin.com/in/renevancamp/ Learn more about ISS N/A: https://www.issworld.com/en-us Learn more about Guckenheimer: https://www.guckenheimer.com/en-us Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

    22 min
  6. Ep. 368: “SuperShifts” – Transforming How We Live, Learn, and Work in the Age of Intelligence with Author Dr. Ja-Nae Duane of Brown University

    9 SEPT

    Ep. 368: “SuperShifts” – Transforming How We Live, Learn, and Work in the Age of Intelligence with Author Dr. Ja-Nae Duane of Brown University

    Dr. Ja-Nae Duane is a behavioral scientist, entrepreneur, award-winning innovator and author of the new book, “SuperShifts: Transforming How We Live, Learn, and Work in the Age of Intelligence”. Mike Petrusky asks Ja-Nae about the book in which she and her co-author, futurist Steve Fisher, deliver an incisive overview of how we are at the end of one 200-year arc and embarking on another. Mike and Ja-Nae discuss the new age of intelligence and the various catalysts for change currently affecting individuals, businesses, and society. They explore specific areas impacting our workplaces and built environment which are evolving from centralized, industrial models to more flexible, intelligent ecosystems, driven by AI and technological advancements. Ja-Nae says the lines between physical and digital realities are blurring, leading to the concept of "reality remix" where buildings can become cognitive ecosystems with digital twins and AI-assisted amenities, but human connection remains vital for our mental health and well-being, so facility management leaders will continue to have a big role to play as we move ahead. Upskilling in data and AI literacy, as well as human-centered design, will be essential for futureproofing the workplace, so Mike and Ja-Nae offer the encouragement and inspiration you will need to be a Workplace Innovator in your organization! Connect with Ja-Nae on LinkedIn: https://www.linkedin.com/in/janaeduane/ Buy Ja-Nae’s book “SuperShifts”: https://bit.ly/SuperShifts Learn more about Ja-Nae: https://www.ja-nae.io/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

    25 min
  7. Ep. 367: “Find a Mentor” – Adopting a Growth Mindset and the Science of Motivating People in the Workplace with David Yeager, PhD of the University of Texas at Austin

    2 SEPT

    Ep. 367: “Find a Mentor” – Adopting a Growth Mindset and the Science of Motivating People in the Workplace with David Yeager, PhD of the University of Texas at Austin

    David Yeager, PhD, is a professor of psychology at the University of Texas at Austin and the co-founder of the Texas Behavioral Science and Policy Institute. Mike Petrusky asks David about his closing keynote address during IFMA’s Facility Fusion 2025 where he inspired facility management leaders to have a growth mindset as they care for the people in the built environment. They explore how the best managers of high-performing teams are those who maintain high standards while also being supportive as they create a mentor mindset. David shares the research behind his new book, “10 to 25: The Science of Motivating Young People: A Groundbreaking Approach to Leading the Next Generation—And Making Your Own Life Easier” and offers practical advice for workplace leaders of all kinds. Mike and David discuss leadership, communication and fostering better relationships with team members as they offer insight and inspiration you need to be a Workplace Innovator today! Connect with David on LinkedIn: https://www.linkedin.com/in/david-yeager-3713905/ Buy David’s book “10 to 25”: https://bookpeople.com/book/9781668023884 Learn more about David’s Masterclass “The Power of Mindset: https://www.masterclass.com/classes/power-of-mindset Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

    23 min
  8. Ep. 366: “Invisible Architecture” – Building Trust, Meaning, and Community in the Workplace with Amanda Muzzarelli of Trascent

    26 AUG

    Ep. 366: “Invisible Architecture” – Building Trust, Meaning, and Community in the Workplace with Amanda Muzzarelli of Trascent

    Amanda Muzzarelli is a Director at Trascent where she is a Global Real Estate & Facilities Executive and an AI Enthusiast empowering innovation in complex enterprises. Mike Petrusky asks Amanda about her focus on the importance of interpreting the less visible aspects of workplace strategy, such as trust, meaning, and community while they explore the concept of "invisible architecture" in workplace design, which influences psychological safety, culture, and belonging. Amanda believes that the value of facility management as a field is highlighted by the fact that it is an industry where strategic generalists can thrive, balancing operational and visionary roles. She shares the potential of AI to enhance workplace environments by making buildings smarter and more responsive to human needs, while warning about the risk of automating dysfunctional processes without addressing the underlying issues. Mike and Amanda agree that communication in workplace management is essential, and they encourage attendance at IFMA’s upcoming World Workplace conference in Minneapolis where FM leaders will get the insights and inspiration they need to be a Workplace Innovator in their organizations! Connect with Amanda on LinkedIn: https://www.linkedin.com/in/amandamuzzarelli/ Learn more about IFMA’s World Workplace: https://worldworkplace.ifma.org/ Explore the Trascent website: https://trascent.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

    20 min
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About

The Workplace Innovator Podcast, hosted by speaker, entrepreneur and answer-man Mike Petrusky, offers real-world insights from top facility management & workplace leaders on how to use tech, talent and tenacity to create the best workplaces on earth. Powered by Eptura™, The Workplace Innovator helps corporate real estate, facility management, IT, and HR leaders design incredible “friction-free” workplace experiences that fuel employee productivity, tech innovation and optimal space utilization, today, and tomorrow. Tune in now!

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