Buzzsprout

•

Chaîne • 6 émissions

Tutoriel

Tutoriel

Série complète
Actualités technologiques

Actualités technologiques

Chaque semaine
Actualités technologiques

Actualités technologiques

Chaque semaine
Tutoriel

Tutoriel

Chaque semaine
Affaires

Affaires

Toutes les 2 semaines
Tutoriel

Tutoriel

2023-11-06

19 juin · Vidéo

How to Find the Right Podcast Co-Host

Send us Fan Mail Finding a podcast co-host can make your show more fun, sustainable, and dynamic! But picking the wrong person can also make podcasting way harder than it needs to be. In this episode, we talk through where to actually find a good co-host, why a “anyone want to start a podcast?” post is probably not the strongest strategy, and what to look for before you commit to recording together. We also discuss how to test a potential co-host before making things official, why recurring guests or people in your life can become great co-hosts, and why writing down a few simple expectations early can save you from a lot of awkward conversations later. Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

19 juin · Vidéo

•

1 h 13 min
14 avr.

Practical Uses of AI in Customer Support with Craig Stoss

Send us Fan Mail In this episode, Priscilla is joined by Craig Stoss, VP of Solutions at Kodif, to break down what AI actually looks like in a real support workflow and how teams can use it in practical, low-risk ways. They dig into why AI is more than just chatbots, where it actually saves time (and where it doesn’t), and how tools like summarization, tone refinement, translations, and reporting can make day-to-day support work more efficient without sacrificing quality. Craig also explains the biggest misconceptions about AI, including why it can’t make human judgments, what it’s genuinely bad at, and why measuring success with traditional CSAT can lead teams in the wrong direction. Plus, they discuss: Common mistakes when implementing AI How to think about a “frustration index” instead of satisfaction scoresThe skills support professionals should start building nowThis conversation is for support teams who want to use AI without losing trust with their customers, and for anyone trying to figure out where AI fits into their workflow without overcomplicating things! Where to find Craig: LinkedIn.com/in/cstossKodif.ioWe want to hear from you! Share your support stories and questions with us at happytohelp@buzzsprout.com! To learn more about Buzzsprout visit Buzzsprout.com. Thanks for listening!

14 avr.

•

50 min
-1 j · Vidéo

Is Video Podcasting Hard? What We Learned After One Month

Send us Fan Mail After a month of publishing Buzzcast as a video podcast, we have some real stats, workflow notes, and one very painful mistake to talk about. In this episode, we check in on our video podcasting experiment: how many people are actually watching, what Apple Podcasts video stats seem to tell us, and what surprised us most. We talk through what happened when a full video recording failed, why editing video is so much harder than audio, how difficult video files are to transfer, and why an audio setup is much easier than a video setup. Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

-1 j · Vidéo

•

21 min
12 juin · Vidéo

Apple Is Giving Listeners More Ways To Discover Your Show

Send us Fan Mail WWDC26 dropped a set of Apple Podcasts changes that could seriously improve how people discover and consume podcasts! We're talking about the few updates podcasters should know about. And if you have a story about how you found a cohost, or advice from your experience with a cohost, let us know by sending Fan Mail! Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

12 juin · Vidéo

•

17 min
12 mai

How Support Teams Can Prove Their Value Across the Company with Andrew "Coach" Rios

Send us Fan Mail Customer support is where every company decision eventually shows up. In this episode, we’re talking with Andrew “Coach” Rios, a customer experience and support operations leader with more than 25 years of experience building support teams at companies like Cisco, Fitbit, and Cityside Fiber. We dig into why support teams often feel overlooked, how support leaders can communicate their value to the rest of the company, and why customer insights need to be translated into the language other departments actually understand. We also talk about how coaching youth sports shaped Coach Rios’s leadership style, why “winning” looks different for every support team, and how leaders can start building influence even before they officially have a seat at the table. Plus: how to create a support report people actually read, why employee satisfaction may be the most important support metric, and why great support leaders should constantly sell, market, and advocate for their teams. This episode is for support leaders who want their teams to be heard, respected, and integrated into the bigger picture and for support pros who know their work is about far more than answering tickets! We want to hear from you! Share your support stories and questions with us at happytohelp@buzzsprout.com! To learn more about Buzzsprout visit Buzzsprout.com. Thanks for listening!

12 mai

•

1 h
5 juin · Vidéo

Is It Time For You To Start Another Podcast?

Send us Fan Mail We're talking about the signs you might be ready to start another podcast, whether that means launching a second show, creating a limited series, or letting your current podcast evolve into something new. Check out examples like Potterless, The History of Rome, StartUp, and Presidential to see why some shows naturally reach a finish line while others become the starting point for the next big idea. So if you feel burned out: are you tired, trapped, or finished? If you’re tired, your show may still be worth continuing, but at a slower pace or after a real break. If you’re trapped, the topic, name, or format may be too limiting, and a few small experiments could help you find the spark again. And if you’re finished, it might be time to let the show stand as a completed body of work and put your energy into what comes next!We also talk about how the skills you build as a podcaster carry over into every future project, even if your next podcast serves a completely different audience. Plus, Jordan shares a tiny QR code podcast promotion idea involving Sasquatch, mini resin figures, and a very unexpected dentist’s office ad. Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

5 juin · Vidéo

•

54 min
-5 j

Three Ways AI Can Level Up Your Podcast Workflow

Send us Fan Mail We break down a listener question about AI and show a simple way to start using it without feeling overwhelmed. You’ll learn how AI can act as three helpful roles for your podcast—saving you time, improving decision-making, and helping you stay true to your unique voice. Resource Mentioned: Turn AI Into Your Personal Podcast Analyst! If you have questions about using AI for your podcast, reach out to us on the Podcaster Success team by emailing support@buzzsprout.com Have a topic or question we should address on a future episode? Text us or email the Buzzsprout Podcaster Success Team at support@buzzsprout.com. Keep podcasting!

-5 j

•

10 min
Saison 1, épisode 1

Podcast concept: name, niche, and goals

In Episode 01 of How to Start a Podcast, you'll learn how to pick the right niche for your podcast and how to create the perfect name for your new show. Next Steps: Podcast Name Generator (Tool)How to name your podcast (Video)How to identify your podcast's niche (Video)80 Podcasting Tips to Start a Successful Podcast (Blog) Resources We Mentioned: NameCheckr.com

S. 1, ép. 1

•

23 min
8 mai

Podcast Repurposing Ideas That Aren’t Blogs Or Social Posts

Send us Fan Mail Most podcast repurposing advice sounds the same: turn your episode into clips, blog posts, newsletters, and social captions. That can be useful, but it is not the only way to get more value from your podcast. In this episode, we look at creative ways podcasters are turning their existing content into something new: conversation cards, games, kid-friendly feeds, real-world meetups, field guides, downloadable resources, and more! We also talk about how to use AI to find themes hiding in your archive, why great repurposing starts with what your audience already loves doing, and how to create something additive instead of just changing the format. Plus, we share early stats from the Buzzsprout video launch! Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

8 mai

•

1 h 7 min
24 avr.

How To Stand Out In A Crowded Podcast Niche

Send us Fan Mail We break down why “crowded” is usually a clarity problem, not a competition problem, then map the difference between a podcast category and a real niche. We also study five popular business story shows to prove how audience, format, tone, and payoff make similar topics feel completely different! Read Jordan's mention in the WSJ: Why People Who Listen To Podcasts Are Suddenly Feeling Left Out Topics discussed: • Defining category versus niche through audience, format, tone, and promise • Using promise and payoff to stop sounding generic • Reframing "oversaturation" as "demand" and "popularity" • What makes shows fade into the background, from unclear positioning to recycled guest circuits • Case study breakdowns of business story podcasts and how each one niches down • Practical steps to write down and refine your niche over time Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

24 avr.

•

55 min

Your one stop shop for all things podcasting! Learn the basics of starting your first podcast, effective marketing strategies, and even how to monetize your podcast as an independent creator.