Rolled Up Network

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Updated 2021-08-11
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AUG 26

SardineCon 2025 Recap: The Scam Crisis Uncovered

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic In this episode of Fraudology host Karisse Hendrick provides an insider's look at SardineCon, the first annual user conference for fraud prevention company Sardine. With over 200 attendees from fintech, banking, crypto, and ecommerce, the event brought together fraud fighters to tackle the growing "scamdemic." Keynote speaker Erin West, former prosecutor and founder of Operation Shamrock, delivered a sobering presentation on pig butchering scams and how they're draining billions from victims worldwide. Despite their rapid growth, West noted these scams still follow the same playbook - revealing potential vulnerabilities fraud teams can exploit. Dr. Nicola Harding shared alarming insights on the rise of phone theft scams, demonstrating how criminals can drain thousands from a victim's accounts within minutes of stealing their device. Sardine CEO Supes Ranjan showcased the company's advanced behavior biometrics capabilities, like detecting remote desktop access during logins. The episode also features an interview with an executive from a major user-generated content platform, who discussed emerging AI-enabled scams and content abuse issues. Throughout, Hendrick emphasizes the importance of building relationships in the fraud-fighting community to stay motivated in this challenging field. This episode is a must-listen for anyone in fraud prevention, offering a wealth of insights on the latest scams and detection techniques. Hendrick's passion for bringing fraud fighters together shines through as he recaps the valuable connections and knowledge shared at the event. Whether you work in fintech, banking, crypto or e-commerce, you'll come away with actionable takeaways to protect your users and business. Don't miss this deep dive into the world of fraud prevention - tune in now and join the fight against the scamdemic! Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Aug 26

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33 min
AUG 19

Who’s Buying Your Data? Ron Zayas Reveals the Truth

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic In this episode of Fraudology, host Karisse Hendrick sits down with Ron Zayas, CEO and founder of Ironwall by Incogni, to explore the alarming world of data privacy and its connection to fraud and cybercrime. Zayas, an expert in online privacy protection, reveals how seemingly innocuous data collection practices by companies and data brokers have created a massive industry that puts individuals and businesses at risk. He explains how everyday activities like using loyalty cards, booking travel, and engaging on social media contribute to detailed personal profiles that can be exploited by malicious actors. The conversation delves into the sophisticated methods cybercriminals use to craft hyper-personalized phishing attacks, leveraging AI and stolen data to create convincing scams. Zayas shares shocking examples of how this information can be weaponized, from domestic abuse cases to intimidation of federal judges. He also discusses the inadequate privacy protections in the US compared to Europe and the powerful lobbying efforts that hinder meaningful regulation. Listeners will gain valuable insights into protecting themselves and their businesses from these evolving threats. Zayas offers practical advice on minimizing your digital footprint, using VPNs, and being more discerning about sharing personal information. Whether you're an individual concerned about identity theft or a business leader worried about ransomware attacks, this episode provides crucial knowledge for navigating our data-driven world. Don't miss this essential conversation on the dark side of the data economy and how to safeguard yourself - tune in now to arm yourself with the latest information on privacy protection and fraud prevention. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays. Mentioned in this episode: 2023-q4-postroll sardine 1

Aug 19

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49 min
JUL 15

16 Billion Passwords Leaked, AI Fraud Fighters, and a Scammer’s Dream Home

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic host Karisse Hendrick dives deep into the latest fraud news and cybersecurity threats shaking up the digital landscape. The episode kicks off with a jaw-dropping "What the Fraud" story about a Florida inmate who orchestrated a $1.2 million fraud scheme from behind bars, highlighting the ingenuity and audacity of modern fraudsters. Karisse then unpacks the staggering revelation of 16 billion exposed passwords in what's being called the largest data breach in history. This massive leak poses unprecedented risks for account takeovers, identity theft, and targeted phishing attacks. The host explores the implications for both consumers and businesses, offering practical advice on protecting accounts and sensitive information. Karisse also examines emerging threats from state-sponsored hackers, particularly those affiliated with Iran, and their potential impact on critical infrastructure. The episode covers Europol's takedown of a major crypto investment fraud ring and MasterCard's innovative use of AI to combat card fraud. Rounding out the news, Karisse discusses how countries like Singapore and Australia are implementing novel approaches to fight scams, including giving police power to freeze suspected victims' bank accounts. This information-packed episode is a must-listen for anyone concerned about online security, from individual consumers to fraud-fighting professionals. Karisse's expert analysis and actionable insights provide listeners with the knowledge they need to stay ahead of evolving fraud tactics. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jul 15

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49 min
JUL 22

Targeted, Tricked, and Tracked: The Modern Anatomy of Fraud

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic In this episode of the Fraudology podcast, host Karisse Hendrick dives deep into the latest developments in online fraud and cybersecurity. She kicks things off with a shocking revelation about a major data breach at McDonald's, where weak password practices exposed 64 million applicant records. This serves as a stark reminder of the importance of basic cybersecurity measures like strong passwords and multi-factor authentication. Hendrick then shares alarming new data showing a 20% increase in credit card fraud losses over the past 15 months, highlighting the growing threat landscape. But the most fascinating segment features an in-depth look at what happens when your personal data is leaked online, as told through the firsthand experience of fraud researcher David Miman. After being "doxxed" by cybercriminals, Miman was able to track how his stolen identity was exploited over time - from immediate attempts to open fraudulent accounts to more targeted schemes months later. His story provides rare insight into the lifecycle of stolen data in criminal networks. The episode wraps up with a heartbreaking account of an elaborate imposter scam that cost one woman her entire retirement savings. Through interviews with the victim, Hendrick breaks down how the scammers built trust over time and exploited the victim's compassion to steal nearly $600,000. Listeners will come away with a deeper understanding of today's fraud landscape and practical tips to protect themselves. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jul 22

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43 min
JUL 8

VAMP's Hidden Costs: Non-Settled Transactions and TC40 Reports

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic In this episode of Fraudology Karisse Hendrick dives deep into the latest developments surrounding Visa's Acquirer Monitoring Program (VAMP). As a seasoned e-commerce fraud fighter, Karisse breaks down the complex calculations and hidden implications of VAMP that every merchant, payment processor, and fraud analyst needs to understand. She reveals shocking new information about how TC40 fraud reports are being used in ways that may unfairly penalize merchants for fraud outside their control. Karisse explains how VAMP's risk threshold is calculated using both TC40 reports and chargebacks, potentially double-counting many fraud instances. She highlights how this incentivizes the use of costly fraud alerts while still leaving merchants vulnerable. Most alarmingly, Karisse shares insights from industry veteran Rick Clinch exposing how TC40 reports include fraud types like identity theft and account takeover that occur at the issuer level, yet still count against merchants in VAMP calculations. She questions the fairness of holding merchants accountable for fraud they have no visibility into or control over. The episode provides a masterclass in the intricate details of payment fraud monitoring, arming listeners with crucial knowledge as VAMP goes into effect. Karisse's passion for merchant advocacy shines through as she calls for more equitable fraud monitoring practices. Whether you're a fraud analyst, risk manager, or e-commerce leader, this episode is essential listening to understand the changing fraud landscape. Tune in to gain insider knowledge that could save your business from unfair penalties and empower you to push for positive change in the industry. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jul 8

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34 min
JUN 17

Beyond Identity: The Multifaceted Nature of Application Fraud with Frank McKenna

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic In this episode of the Fraudology Podcast, host Karisse Hendrick welcomes back fraud expert Frank McKenna to discuss the alarming rise in application fraud targeting digital banking and lending. They dive into recent research from Visa showing financial institutions are facing mounting losses as cybercriminals exploit digital platforms with sophisticated identity theft tactics. Frank provides expert analysis on why application fraud has skyrocketed, with 1 in 15 digital loan applications now being fraudulent compared to just 1 in 1000 for transaction fraud. The conversation explores key drivers behind this trend, including increased identity theft from data breaches, undetected first-party fraud, and the cultural acceptance of fraud as a way to exploit banks. Frank and Karisse discuss how digital lending has made it easier for fraudsters to submit mass applications using bots and stolen information. They also examine the 244% surge in digital document forgeries and 40% increase in deepfake biometric fraud attempts. Listeners will gain valuable insights into the limitations of relying solely on identity verification, the importance of layered fraud detection looking at multiple data points, and emerging schemes like "credit washing" where fraudsters exploit rules meant to protect human trafficking victims. Tune in to arm yourself with knowledge on the evolving application fraud landscape. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jun 17

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39 min
2023-08-01

Confessions of a Fraud-Fighting Parent

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic In this episode of Fraudology, Karisse answers some of your questions about parenting a child in the "digital age". -Especially as someone who is sometimes too aware of the dark sides of the internet. For those of us who are parents and fraud-fighters (or in Trust & Safety), there's no doubt that these are the two most important "jobs" we've had and they're at the core of our identity. And, it can be a difficult balance, especially in the 2020's when we especially know all too well that the internet can be powerful in both positive & negative ways, and it becomes a big part of our child/children's lives. How can we keep our kids safe, while also allowing them the freedom to explore the world via the internet? Thanks to some great questions from listeners of Fraudology, Karisse discusses the importance of educating teenagers about the potential risks they face online every day. From phishing scams to identity theft, she provides practical advice on how parents can equip their children with the knowledge and tools to stay safe online. She will never claim to know everything or to have done everything right. But, her smart, kind & resilient daughter is proof that she didn't mess up TOO much! If you're a parent, this episode is a gold mine! Don't forget to like, share, and subscribe for more insightful content. #Fraudology #KarisseHendrick #FraudPrevention #ParentingTips #DigitalSafety And, on Thursday's episode, Karisse's daughter will join her to answer several questions they both received from fraud-fighting parents (and some of their kids!) asking advice as their kids get older and want to interact with the world via the internet. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

2023-08-01

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46 min
2024-10-17

Visa's New Fraud Regulations: What E-commerce Merchants Need to Know

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic In this episode of Fraudology, host Karisse Hendrick dives deep into significant proposed changes by Visa that will affect online merchants in both the EU and the U.S. Initially thought to impact only EU merchants, these changes, set to take effect in April 2025, include stricter fraud ratios and chargeback thresholds, reducing the allowable dispute percentage from 0.9% to 0.3%. Karisse also sheds light on the new Visa Acquirer Monitoring Program (VAMP), highlighting the challenges merchants may face and the need for higher investment in fraud prevention. Tune in to get critical insights and prepare your business for these upcoming shifts in the payment and fraud landscape. Relevant article: https://www.merchantfraudjournal.com/visa-acquirer-monitoring-program-vamp-changes-2024-new-rules-and-compliance-tips/ Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

2024-10-17

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47 min
2024-03-14

Exploring Agency Growth: Does Size Matter?

In this episode of Agency Algorithm, Nick Shackelford and Joshua Johnston ask the big question of whether size matters for agencies. They compare the different approaches to agency growth, emphasizing the importance of aligning the agency's growth strategy with its end goals. Josh and Shack also discuss the advantages of building partnerships with businesses and the strategic shift from growth through addition to growth through expansion. The conversation touches on the significance of offering a variety of services and the impact of in-person networking on securing big deals. Grab your coffee cup, and join Josh and Shack as they share their expertise on navigating the complexities of agency growth and offer guidance to those looking to build their own agencies. Agency Algorithm is produced by Podyssey. Keep in touch with your hosts. Follow Shack on Twitter @iamshackelford and visit GeekEx for events, trainings and more. Follow Josh on Twitter @joshykobyashi and visit Hydra to scale to 8-Figures and beyond!

2024-03-14

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22 min
JUN 24

Impersonation Scams: How Retailers Fight Back

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic In this episode of the Fraudology Podcast, Karisse Hendrick dives deep into the world of impersonation scams targeting major retailers and financial institutions. Drawing from an off-the-record conversation with a fraud expert at a large retailer, Karisse reveals insider strategies for combating these increasingly prevalent scams. She explores how fraudsters impersonate well-known brands like Amazon, Microsoft, and Best Buy to trick victims into purchasing gift cards or sharing sensitive information. The episode highlights innovative tactics used by retailers to shut down scam phone numbers and websites, monitor suspicious gift card activity, and work with law enforcement. Karisse also discusses the importance of training store employees to spot potential victims and implementing crisis training for fraud teams dealing with distraught customers. With impersonation scams on the rise, this episode provides invaluable insights for fraud fighters and consumers alike on recognizing and preventing these deceptive schemes. Tune in now to arm yourself with the latest knowledge on impersonation fraud and learn how major brands are fighting back. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jun 24

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29 min

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