From Army infantry to dental empire, Dr. Jeffrey Burch explains his formula for building a team that actually sticks. He’s a periodontist, former Army infantry soldier, and the CEO of Burch Dental Partners, overseeing 15 practices and 23 dentists. His “Team Never Sell” model focuses on long-term partnerships instead of flipping practices, with retention rates far above industry averages. Culture is the engine behind it all. Dr. Burch built his group on four core values—commitment to excellence, humble and hungry to grow, effective communication, and winning attitude—which guide every decision from hiring to leadership development to knowing when to part ways. He lays out a clear path to partnership, built on careful recruiting, hands-on onboarding, mentorship, and ongoing business and clinical training. Hear how investing early helps associates grow into confident, aligned owners. Find out how to spot the right partners, create offers doctors actually want, and build a team that’s in it for the long haul. GUEST Jeffrey Burch, DMD CEO, CFO, and CIO of Burch Dental Partners and Managing Partner of Featherstone Periodontics & Implant Dentistry Jeff is a board certified periodontist with over 20 years of experience in innovative modern dental surgery such as LANAP, Pinhole therapy, advanced bone grafting, and dental implant therapy to replace one or all teeth. Dr. Burch is a happily married man. His wife is a GP Dentist and they have 2 boys together ages 9 and 16. He is a former infantry soldier in the US Army with service in combat zones overseas. He is an entrepreneur at his core with a special focus on businesses that serve people. His business has a buy and hold strategy and is on “Team Never Sell.” Learn more about Burch Dental Partners Connect with Dr. Burch on LinkedIn Got a question for Dr. Burch? Email him at jeffreyburchdental@gmail.com The Special Lists, presented by Referral Lab, is the podcast for dentists and dental specialists. Running a dental practice isn’t easy, and if you’re in private practice, it can sometimes feel like you’re on an island. That’s why finding your people—those who’ve been in your shoes and can share real, lived experience—changes the game. Referral Lab was built specifically for dental specialists, helping you track, manage, and convert every referral. It’s about improving case acceptance, boosting team performance, and strengthening relationships with referring providers so your whole practice runs smarter. This spirit of connection fuels The Special Lists podcast. Hosted by the team behind Referral Lab, we bring you wisdom from practice owners and dental professionals, sharing the wins, mistakes, and lessons that shape how they run their businesses today. Got a question for us? Send us a message at speciallists.com Transform your referral workflow with Referral Lab, the purpose-built platform for dental specialists to track, manage and convert every referral. Request a demo at referrallab.io Cameron Full Co-Founder of Referral Lab Cameron Full, co-founder of Referral Lab, is a strategic problem-solver with expertise in business management and digital solutions. He combines leadership, creativity, and technology to drive success across various industries. Connect with Cameron on LinkedIn Jason Souyias, DDS Periodontist and Co-Founder of Referral Lab Dr. Jason Souyias is a periodontist, educator, and co-founder of Referral Lab software. He teaches dentists and hygienists, including as a Pikos Institute faculty member. In his Port Huron private practice, he's known for excellent patient communication and experience. He's passionate about his work and dedicated to helping other dentists. More about Port Huron, Michigan periodontist Dr. Jason Souyias Michael Seda, DMD, MS Periodontist and Co-Developer of Referral Lab A clinician and entrepreneur, Dr. Seda brings 19 years of private practice experience to his periodontal and implant surgery practice in the San Francisco Bay Area. Dr. Seda’s interests are rooted in evaluating and influencing private practice management systems in dentistry. He wants to increase practice efficiency, establish a greater sense of collaboration and trust among practice team members, and enhance quality of care and service delivered—all while maximizing and growing profitability. Through associateship opportunities early in his career, Dr. Seda was exposed to various private practice leadership and business models. He witnessed first-hand inconsistencies in the degree of success and failure owners experienced in private practices. This ignited his passion for learning what empowers practices to thrive and grow successfully while delivering a highly satisfying patient experience. He is particularly interested in using cutting-edge analytics platforms to measure advanced practice metrics. He leverages these to design data-driven strategies to enhance referral patterns, scheduling systems, case acceptance rates, and other key performance indicators that lead to practice growth and patient satisfaction. His education spans several disciplines, including a degree in Psychobiology from the University of California, Los Angeles, a Doctorate degree from Harvard University (DMD), and a Master’s degree in Periodontics and Oral Medicine from Columbia University. More about Bay Area periodontist Dr. Michael Seda Follow Dr. Seda on Instagram @sedaperio Co-hosts: Cameron Full, Jason Souyias, DDS & Michael Seda, DDS Producer: Eva Sheie @ The Axis Assistant Producers: Mary Ellen Clarkson & Hannah Burkhart Engineering: Cameron Laird Theme music: Papa Funk, spring gang Cover Art: Dan Childs The Special Lists is a production of The Axis: theaxis.io