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JAN 13

Creativity killers: Busting the myths that stop great ideas before they start

Where do great ideas come from...really? And how can you stifle brilliant thoughts before they have a chance to flourish? Associate professor George Newman joins the Executive Summary to share what the research actually tells us about how to foster — and kill — a creative buzz, and how to spark more innovation at both work and home in the year ahead. Show notes [0:00] What comes to mind when you think of the word creativity? That paint-splattered easel? The next great novel? What about a simple innovative pitch to a company? Or a new way of approaching a formula? Creativity comes in many shapes, but ultimately, it’s all about bringing new ideas to the fore. [0:55] Meet George Newman, an associate professor of organizational behaviour and HR management, and author of the new book How Great Ideas Happen. [2:10] There are a few big mistakes we make when thinking about creativity – and the first is all about the “genius creator myth.” [3:16] It turns out, when we think people are “born with” the creative gene, it really influences who is allowed to be creative, which is ultimately limiting to both individuals and organizations. [4:16] Where do new ideas really come from? George’s research shows it’s not from within, but the world around us. [5:20] It’s time to think of creativity as a path of discovery, rather than a lightning strike of brilliance. [6:25] The second big mistake we make is jumping into brainstorming too quickly. [6:50] We also prioritize the novelty of new ideas over value. [7:50] To brainstorm better, you need to have a concrete plan. And George wants people to approach it like an archaeologist. [8:41] First, survey the landscape. [9:03] Second, create a “grid” or organize your thoughts. [10:00] Third, dig in (aka, start throwing those ideas on a whiteboard!). And make sure you don’t quit before you get to the good stuff. [11:33] The last big mistake in the quest for new ideas is soliciting feedback at the wrong time. Don’t get feedback while still generating ideas. [12:41] Also, accept that there’s going to be some negative feedback along the way, and that you’re just going to have some bad ideas along the way too. [14:28] Also, recognize that you’re your own worst critic. [15:09] In the end, breakthrough ideas don't just manifest out of thin air. You have to sift through the layers of rubble, dust off plenty of false leads, so that every so often, you uncover something remarkable. The key is to keep going. Be sure to check out the Executive Summary back catalogue. We tackle everything from how where you work influences the types of innovation you create to how to give better feedback.

Jan 13

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16 min
JAN 27

Terry O'Reilly on what mavericks and outcasts can teach leaders about innovation

What does it mean to go against the grain? To be a trailblazer or a maverick? To break the rules? We often celebrate mavericks in the business world for their success, but rarely acknowledge the tumultuous — and sometimes despondent — path they face when defying convention. On the latest episode of Visiting Experts, Terry O’Reilly joins host Brett Hendrie to discuss his new book and explore how mavericks have changed the world, even when the personal cost was great. From Gustave Eiffel to Taylor Swift, it’s essential listening for leaders looking to bend — or break — a few rules. Show Notes [0:00] Brett Hendrie on the power of mavericks in business and society. [1:10] Meet Terry O’Reilly, host of The Age of Persuasion, and author of the new book Against the Grain. [2:17] What prompted Terry to write a book on individuals who break the rules, and through the process, what did he learn about shared traits they all have? [5:18] How did Gustave Eiffel — of Eiffel Tower fame — succeed when everyone believed he (and the tower) would fail? [8:42] Terry breaks down the important, yet tragic, story of Ignaz Semmelweis. [12:46] Why are intuition and hunches so crucial to the maverick mindset? [14:20] Taylor Swift may feel like she’s part of the system, but her smart approach to bending the rules has made her an unrivalled superstar. [17:23] Terry’s own journey into rule-breaking, for work with the Toronto Symphony Orchestra, shows the power of trusting your gut and ignoring the status quo. [20:34] If everyone has their own platforms and echo chambers, can you really go against the grain anymore? Terry says sort of. [21:52] His parting advice: “I would say this, if you don't think one person can change the world, you are wrong. That's the takeaway.” If you enjoyed this episode, why not give some of our back catalogue a listen? If you want to learn more about dealing with disruption, check out our conversation with Karthik Ramanna on leading in a time of outrage, or Anne Chow on redefining what inclusive leadership really means. Make sure you subscribe to this podcast on Apple, Spotify, YouTube, or wherever you get your podcasts — and please consider giving the series a five-star rating. To explore more leadership tips and tricks from the Rotman School of Management, check out our Rotman Executive Summary podcast, featuring the latest research and thought-leadership from our esteemed faculty. Check it out on Apple, Spotify or wherever you get your podcasts. And be sure to subscribe to the Rotman Insights Hub bi-weekly newsletter for even more insights shaping business and society.

Jan 27

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24 min
2025-10-28

Gut instinct: How to actually master your intuition

We’ve all been told to “trust our gut.” But how do you know when intuition is steering you right — or leading you astray? In this episode, host Brett Hendrie explores the science and strategy behind gut feelings with Laura Huang, professor of management and organizational development at Northeastern University. She explains why our gut is always right, how we can train ourselves to listen to what it’s telling us, and how to turn that intuiting process into a real decision-making tool — not just a hunch. Show notes: [0:00] Brett Hendrie reflects on what it means to really listen to your gut. [1:19] Meet Laura Huang, professor of management and organizational development at Northeastern University, and author of You Already Know: The Science of Mastering Your Intuition. [2:15] What is our gut instinct and how does it differ from intuition? [5:03] Why is it important to disentangle our intuition from our emotions? (Hint: give yourself time.) [6:59] There are four types of decisions we need to make — simple, complicated, complex and chaotic — and we should really only use our gut for the latter two. [9:24] Your gut never lies. It’s 100% accurate. Why? Because it’s more like a compass than a right/wrong switch. [11:34] Our gut and intuiting process — like most things in life — aren’t linear. They pull data points from across our lives. [13:12] The three types of gut reactions: Eureka, Aha and Uh-Ohs. [15:55] To train yourself to trust your gut, start by identifying what type of reaction you’re having. (What is your body actually telling you?) [16:19] Training tip: Consider the rule of three (meet someone in three different settings) to test your gut. [19:09] Become an “expert novice.” Think brushing your teeth with your non-dominant hand. Try that, but with a job task. [21:39] What’s collective intuition? [22:02] Your gut is like a whisper trying to break through the noise around you. “And so we kind of shove that aside, and the more we shove that aside, the more the whispers are buried in this sea of screams, and so I would say, listen to what whispers and not what screams. And the more we do that, the more we'll be able to master our intuition.” If you enjoyed this episode, why not give some of our back catalogue a listen? To stay on theme, check out our conversations with Richard Davis on mastering your ability to judge people, or Nuala Walsh on tuning out the wrong type of information when making decisions. Make sure you subscribe to this podcast on Apple, Spotify, YouTube, or wherever you get your podcasts — and please consider giving the series a five-star rating. To explore more leadership tips and tricks from the Rotman School of Management, check out our Rotman Executive Summary podcast, featuring the latest research and thought-leadership from our esteemed faculty. Check it out onApple,Spotifyor wherever you get your podcasts. And be sure tosubscribeto theRotman Insights Hubbi-weekly newsletter for even more insights shaping business and society.

2025-10-28

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25 min
2D AGO

From #MeToo to breakthrough: How social movements drive innovation

#MeToo forced Hollywood to reckon with its past — but did it actually change the future of filmmaking? Looking at years of behind-the-scenes and on-screen data, associate professor Hong Luo explores how the wide-spread social movement did — and did not — change movie-making; how stigma, coordination and market-wide shocks influence organizational behaviour; and why large-scale movements can create opportunities for change that just weren’t profitable or possible before. Show Notes Show notes [0:22] It’s been nearly a decade since the New York Times broke the news of Harvey Weinstein’s abuse of women in Hollywood, sparking the #MeToo movement, which called out multiple men in the film and TV industry. [1:28] Meet Hong Luo, an associate professor of strategic management at the Rotman School of Management, who studies how industry-wide innovation happens. So, in the wake of #MeToo, she turned her attention to Hollywood. [2:49] Women are underrepresented behind the camera in Hollywood – and while many factors contribute, widespread sexual abuse is among one of the reasons. [3:36] To determine whether #MeToo had the power to change the film industry, she looked at how film teams associated with Harvey Weinstein changed compared to those not associated with him. [4:37] Producers with a history of working with Weinstein were more likely to hire female talent behind the camera after the #MeToo movement than those without. [5:55] Lots of reasons probably drove the change, but Hong hypothesizes that the publicity and associated guilt helped the change along. [6:54] One key finding; projects that had at least one woman on the creative team were more likely than those without to make it to theatre. [8:06] After the behind-the-camera shift, Hong wanted to know if more female-fronted stories were told. [8:31] If the team behind the scenes was all male, then yes – they were more likely to produce a movie with a female lead. But if the team had a woman, then no – they were more likely to work on male-fronted stories. [9:11] This is likely a result of how people felt the need to respond in the face of widespread social pressure. [9:39] All-male teams tended to develop female characters that conformed to traditional gender stereotypes. [10:53] Ok, so #MeToo changed Hollywood; what does that mean for other industries? Well, to really understand how social movements can spur innovation, let’s look also at the medical device industry. [12:18] Social movements let industries capitalize on a need for change that would have otherwise been too expensive or unprofitable before. [14:16] But when the movement wanes, momentum of the change also falters. [14:38] But for advocates, the long game is probably worth it: “The literature shows that when you actually have more female talent in a particular field, especially if those talent could use that opportunity to gain experience and gain track record…then we may actually sustain more longer run change.”

2d ago

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17 min
2025-10-14

Trading blows What history teaches us about today’s trade uncertainty

For decades, Canada’s economic fortunes have been tied to its southern neighbour — but what happens when that relationship falters? As a new wave of tariffs rattles global markets, professor Dimitry Anastakis joins The Executive Summary to trace Canada’s long history of trade wars with the U.S., the hard lessons they’ve taught us, and why this time, the old playbook may no longer work. Show Notes [0:00] Meet Dimitry Anastakis - a University of Toronto professor and expert on Canadian business and economic history, who says Donald Trump’s views on tariffs were really cemented in the ‘80s, putting him at odds with the Republican Party at the time. [1:03] Canada’s economy is enmeshed with that of the U.S., which doesn’t bode well for us as we face a new trade war. [2:07] A quick recap of the 2025 trade war between Canada and the U.S. to date. [3:43] Lessons from the past — we’ve been in this type of situation with the U.S. before. [3:59] We’ve faced familiar trade disputes in the 1890s, 1920s to ‘30s and the ‘70s to 80s. [5:57] Reagan-era trade disputes — The trade war of the ‘80s was different from the earlier spats – with the U.S. using it as a tool to convince Canada to join the North American Free Trade Agreement. [7:10] Canada’s historical options in trade disputes — historically, trade wars are an opportunity for Canadians to reflect on their best path forward. And we usually face three choices. [8:01] Why have we eschewed the “third option” of diversifying our trading partners and instead increasingly turned into partnerships with the U.S.? [9:01] And how has closer ties to the U.S. helped us through post-trade war recessions? [10:18] Why this trade war is different. [10:38] How are tariffs actually supposed to work, and why is that incongruent with how Donald Trump is wielding them? [11:22] What role do previous trade agreements play if a key player just decides to ignore them entirely? [12:09] Canadians are feeling betrayed. [12:37] And if these tariffs remain in place long term, it does not bode well for the Canadian economy. [13:40] Resilience in the face of disruption — perhaps now is a time for us to reflect and move towards a new economic path, less dependent on the U.S. [15:29] “We do need to expect that there's going to be a rough ride. But most importantly, we need to rise to the challenge. We need entrepreneurs and governments and firms to start thinking about how Canadians can exploit the advantages that they have in a new kind of economy in the 21st century. Canadians should recognize that this provides an opportunity for us to start building on our strengths. And, you know, the great thing is that history shows us that the Canadian people have been pretty resilient in these situations.” Be sure to check out the Executive Summary back catalogue. We tackle everything from why it’s time to explore a four-day work week to where you can actually get the best innovation.

2025-10-14

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17 min
2025-04-08

Accounting for labour: What your employees can reveal about company success

What can your employees' LinkedIn and Glassdoor activity tell you about a company's prospects? More than you might think. From competition for top talent to out-of-sync business prospects, these platforms offer valuable insights — but are leaders paying attention? Assistant professor Nan Li joins Executive Summary to unpack what employees are really signaling and why companies must start listening. Show notes [0:00] Are you listening to what your employees are and aren’t telling you about your company’s prospects? [0:29] Meet Nan Li, an assistant professor of accounting at the Rotman School of Management who studies human capital – that is employees – and its impact on company performance. [1:46] Big changes are coming to the reporting standards world. Starting in 2027, companies in the U.S. will have to disclose how much of their expense line items (think R&D, administration, marketing) is spent on compensation. [3:22] This news makes Nan and other researchers excited, since it’s a goldmine of insights. [4:00] The changes are long overdue. While once a company’s output and profits were driven by things like machinery and widgets – so that was a primary focus on reports; as we shift into a knowledge economy, employees are becoming the biggest asset. [5:11] What are peer firms, and why does it matter when it comes to talent pools? [5:30] LinkedIn is changing how we define peer firms. [7:13] Why is it important to know that, says, a car company isn’t just competing against other car manufacturers for talent? [8:29] Glassdoor reviews, specifically “employee business outlook,” is predictive of firm performance. A bad employee outlook will likely mean a bad earnings report down the line. [9:46] So why aren’t company leaders and financial analysts paying attention to social media as a source of information? [11:36] Certain types of labour costs are directly tied to future sales growth. More money into R&D translates into greater profit down the line, while fixed costs like administration can make it easy to grow in good times, but dampen growth in hard times, Nan’s research finds. [13:34] Employees certainly pay attention to company earning calls, and adjust their own outlook on a company accordingly. So perhaps it’s time employers start doing the same. [15:11] “All the information there is public. So as a manager or analyst, you can just sign on to Glassdoor, write your own review about your company. And there are some academics and also practitioners already noticed or recognize that we are kind of falling behind.” That’s because employees aren’t just workers; they’re insiders. They are on the ground seeing how your company is really performing. So maybe it’s time leaders start treating employees not just as assets, but as one of their most valuable sources of insight.

2025-04-08

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17 min
2024-10-29

Master the art of judging people: A guide for better interviews and more

On the latest season of Visiting Experts, author Richard Davis joins host Brett Hendrie to talk about his new book Good Judgement. Richard offers leaders a framework for how to judge people more effectively and breaks down why we should discount emotional intelligence in favour of personality. Give it a listen now! Three takeaways When faced with a decision about a person - say you're selecting someone to take lead of a new project, trying to hire for a crucial role, or even just deciding if you want to have an on-going relationship - don't look for emotional intelligence. Instead, you should look at whether their personality makes them a good fit for the role. As Davis says, emotions are fleeting, but personality is static. "While it's helpful for me to understand, for example, if you are angry, it's much more powerful for me to understand that you're an angry person," he says.Perceptivity is a talent you can develop. And judging others' personalities is something you can hone. So how do you do it? Richard has a five-box framework that asks you to evaluate others on their intelligence, sociability, emotionality, drive and diligence.And to really understand people's personalities, you need to let them do the talking. He has some fantastic questions you can ask in almost any situation to really get a better read on people. (How are you, dispositionally, like your parents? Why do you have certain friends, and what's a turnoff in others?)

2024-10-29

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19 min
2025-11-11

Beyond doctor shortages: Rethinking Canada’s healthcare bottleneck

Canada faces an acute shortage of doctors and medical equipment. But simply hiring more people or buying more machines won’t fix our healthcare backlog. In this episode of The Executive Summary, professor Opher Baron explains how — from an operations management perspective — we got into this mess, and why smarter planning and better use of data are just as essential as addressing our shortages if we really want to dig out of Canada’s healthcare deficit. Show notes: [0:00] Canadians are in a healthcare crisis. [0:12] Meet Opher Baron, a professor of operations management at the Rotman School, and an expert in hospital queues. He doesn’t believe more doctors and medical equipment will get us out of our healthcare crisis. [1:34] A recognition that our healthcare system – and its problems – is nuanced and complex, and this episode is just 15 minutes. [2:07] Canada has a supply shortage: too few doctors and too little equipment to meet the population demand. [2:42] This shortage is felt across all sectors of healthcare, but acutely in family care and emergency care. [3:12] The provincial governments are taking steps to remediate the problems, but it won’t happen quickly. [4:20] So how did we get here? In short: Poor planning. [5:31] Hospitals are chaotic, and that makes it difficult to plan. [7:21] Let’s look at how one issue – continuity of care, coupled with physician incentives – can affect how quickly patients move through an emergency room. Simply, doctors are more likely to take patients at the beginning of their shift than at the end of it. [9:57] How do you address these types of issues? First, you need to be measuring the right key performance indicators…which we’re not. And you can’t fix a problem, if you can’t identify the problem. [11:49] Let’s start by recognizing that healthcare professionals aren’t operations management experts. [12:33] Opher has worked with several hospitals to test new operational efficiencies, including Erie Shores. [13:58] With the advent of AI, there’s also a lot of opportunity in what Opher calls “digital twin” environments, which will allow hospital administrators to test changes virtually before implementing them in real life. [15:13] We can’t just throw money at the problem and expect we’ll fix our healthcare system. “I hope that once people understand better what is the important data for them and what they can do with the right data…we can improve the efficiency of our systems, and given the current resources, investing a little bit more kind of in the right places.” Be sure to check out the Executive Summary back catalogue. We tackle everything from whether we can fix our broken online review system to how extreme heat negatively impacts companies' bottom lines.

2025-11-11

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17 min
2025-09-09

The trust factor: How trust can help companies through uncertainty

Trust in institutions and leaders is on the decline. That's bad news for organizations navigating difficult times. How can companies build trust, and can you repair it once it's been broken? Professor Bill McEvily joins the season premiere of the Executive Summary podcast to explores those questions and more. Show notes: [0:00] Trust in institutions, businesses and CEOs is on the decline. [0:33] Meet Bill McEvily, a professor at the University of Toronto, and an expert in trust-building [1:42] What is trust, exactly? [2:46] What are the three dimensions to trust? [4:02] What role does trust play in a workplace (and why is it handy for dealing with chaotic times)? [5:46] What breaks trust? [6:15] What are examples of companies breaking your trust? [7:39] What are the consequences when a company breaks people’s trust? [8:24] There is no magical formula for repairing trust once it’s been broken. But consistently delivering on your stated and unstated promises is a good start. [9:15] Communication is really important for trust-building. [11:21] How do you build trust when you aren’t directly connected to an individual? In comes Bill’s concept of “prismatic trust” [12:26] Organizations can learn from EZ Trade, which has systems in place specifically designed to help instill trust in people you’ve never met. [13:14] So what signals are you, as an organization, sending about who, and what is trustworthy? [14:18] “It's important for people to understand that there are mechanisms for ascertaining trust, even when we don't have the ability to know people personally, and that, I think, is necessarily our future is collaborating with people that are really distant from us and relying on people that are really distant from us. Human beings are ingenious in figuring out how to trust strangers. But therein lies the paradox of that you open yourself up to harm, I think of it as an innately human thing. So it's not just something that's important in terms of running a business or any kind of organization. It's just how human society functions.”

2025-09-09

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16 min
2025-02-11

Are we thinking about traffic congestion wrong

We’ve been thinking about traffic all wrong. Sitting in congestion costs local economies billions in lost productivity, and governments invest heavily in easing the gridlock. But what if we’re solving the wrong problem? Associate Professor Victor Couture joins The Executive Summary to challenge conventional wisdom on city transportation networks — and explain why accessibility and density might be worth the slowdown. Show notes [0:00] Not only does sitting in traffic suck, it has an economic impact, which cities and governments try to blunt through traffic mitigation strategies. [1:38] Meet Victor Couture, an expert on urban issues such as housing, gentrification and transportation. [3:04] In 2023, Victor and colleagues released a paper benchmarking the fastest and slowest cities in the world. [4:20] What makes a city fast versus slow? [6:41] Flint, Michigan, in the U.S. earns the distinction as the world’s fastest city, but it’s not a blueprint for other cities to model. [7:22] When it comes to moving people around a city, what is the ultimate goal of a city, and why isn’t it speed? [8:38] What is the transportation network? [9:07] What is accessibility in terms of transportation networks? [10:46] When is speed via cars a good option? [11:26] How does density affect productivity? [11:40] Reducing congestion isn’t going to magically make a city more economically vibrant or affordable. [12:12] Toronto is a case study for the density versus traffic speed debate. Victor’s research shows that the city is, on average, getting slower despite traffic mitigation strategies. [13:32] So what about that tunnel under highway 401? [14:41] Should the city rip out newly installed bike lanes? [15:44] So what is the purpose of a trip? [16:19] “For 1,000s of years, cities have been about bringing people into closer proximity. They've been about facilitating the flows of goods, the flows of people, the flows of ideas and the purpose of urban policy makers should be to facilitate those flows and create infrastructure and create institutions that let people realize those benefits of cities, that let people meet easily. That's the goal of a transportation network.”

2025-02-11

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18 min

Rotman Podcasts showcase the latest insights from Rotman researchers alongside in-depth conversations with leaders, thinkers and scholars from around the globe. They’re a great way to access thought-provoking content and valuable ideas – wherever and whenever you’re free to join the conversation.

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The Rotman channel

Top Shows

Creativity killers: Busting the myths that stop great ideas before they start

Terry O'Reilly on what mavericks and outcasts can teach leaders about innovation

Gut instinct: How to actually master your intuition

From #MeToo to breakthrough: How social movements drive innovation

Trading blows What history teaches us about today’s trade uncertainty

Accounting for labour: What your employees can reveal about company success

Master the art of judging people: A guide for better interviews and more

Beyond doctor shortages: Rethinking Canada’s healthcare bottleneck

The trust factor: How trust can help companies through uncertainty

Are we thinking about traffic congestion wrong

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